"Oops something went wrong" when trying to upgrade...

thetonster112 · 2015-04-03

I have tried multiple browsers, multiple computers and multiple credit cards, and I keep getting an error that I can't upgrade to premium. Please help.

atom1989 · 2015-04-03

Hi!

Have you tried to pay via paypal?

If my post helped you to fix your problem, please press "Accept as Solution" button.

thetonster112 · 2015-04-03

It tells me to enter my zip code, when I do I click continue and it says "oops something went wrong", I'm in the USA, with a USA zipcode, and my account is saved so it knows I'm in the USA.

atom1989 · 2015-04-03

Please contact customer support on twitter @SpotifyCares or fill online form here

If my post helped you to fix your problem, please press "Accept as Solution" button.

etudecapriati · 2016-06-16

I am also trying to upgrade for spotify premium using "PAY BY MOBILE". I have more than 500 load but always prompted me with "Oops, something went worng.. blah blah blah"... Please send me a direct answer or solution to this. Thank you

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