"Please go online to connect to Spotify"

[jdiego208]

Hi

For some reason, Spotify logged out in my cellphone. Now that I'm trying to log in on the app, it says that "You're currently set to offline" and can't log in because of that. The password and the username are correct, I mean, I can log in on the web. Please, help.

[KatesHere · Accepted solution]

Hey there @jdiego208, welcome to the community!

I had the exact same thing happen a couple of weeks ago and I was unable to log in as well. I managed to solve it by doing a reinstall of the Spotify app on my phone 🙂 Keep in mind that any offline playlists will need to be redownloaded after reinstalling.

Let me know how it goes!

K

[Help63]

Perfect solution until.. I succeeded by re installing the App.. BUT how often do you want to have to do that.. back at square 1 and only two weeks down the track so not related to the 30 day login requirement!

Any chance of a real fix?

[MaddiMo]

Im having a simular issue but the message im getting is "Enjoying your trip? To listen abroad for more then 14 day, log into spotify to let us know where you are." Im not abroad and I dont know wha this is supposed to mean.