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"Something went wrong" on my profil artist page...

"Something went wrong" on my profil artist page...

Plan

Premium

Country

France

Device

PC

Operating System

Windows 10

 

My Question or Issue :

Can't connect to my Artist dashboard, i have this message :
sdfsdfsdfsf.PNG

I need browser version because i have a "upcoming" song and i want to submit my upcoming release to Playlists...

Thanks.

 

Reply
8 Replies

Hey @sodanexus, thanks for reaching out to the Community!

 

I'd recommend getting in touch Spotify for Artists here. They'll take a look and do their best to help.

 

Have a great day 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

already done 😕 but always the same prob

Hey @sodanexus,

 

What happens when you fill out the form and submit? Did someone ever get back to you?

 

Keep me posted 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Yes but the solution doesn't work. Since 3 days.

they say they took a look backstage and everything looks fine

I've also been having the same problem for the last 3 days! Seems no amount of reinstalls or signing in and out will fix it. Both on PC and on Android app.

I have exactly the same issue (and also need to submit an upcoming release!) 

Spotify really need to fix this now. It's been days. Please please.

Same here starting last Thursday.
The app works fine, but the browser version also gives me the "Something went wrong"-screen.
I can log into Spotify in the browser, but when I want to go to my account (for artists) it gives me that error-screen
Tried different browsers and devices, also cleared cache and everything.
Nothing seems to work. There are more people facing the same problem, though.


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