"form expired" in sign-up process

[kianhaynes]

i've been trying to create a new spotify account for days now, but anytime i fill out the sign-up form(using my email, cuz i dont have facebook) a message pops saying something in the lines of "the form has expired, please reload the page". has anyone else been experiencing this issue? and spotify...please work this bug out!!! 

[MattSuda]

Hey @kianhaynes

Can you try using a different web browser or using incognito window? Does that help?

[nickweimer]

Figure**bleep** out! This is still an inside 2 years later and you are a major company. Get it together Spotify

[Katerina]

Hey there @nickweimer,

Thanks for reaching out here in the Community about this!

Just to confirm, are you seeing this error message when signing up for a new account or when resetting your password?

We'd recommend making sure to give it another try:

• Using a different browser
• In an incognito or private window on your browser
• Using a different device, for example if you're using a mobile device, try a desktop device instead
• Using a different internet connection

If none of these do the trick, it'd be helpful if you could share some additional details, for example a screenshot of the error message you see so we can take a look. Just make sure that there's no private or sensitive info.

We'll be keeping an eye out for your reply. Don't hesitate to let us know if you have any questions -  we'll be happy to lend a hand.

Have a lovely day 🙂