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unable to link Apple ID

unable to link Apple ID

when I check in my Apple ID it shows that the Spotify account is linked

 

<community rock star edit - removed personal info>

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2 Replies

Hey @Moses1706, thanks for reaching out to the Community!

 

Could you try logging in to Spotify using Apple on a different browser or private window window?

 

Keep me posted 🙂

Billy-JSpotify Star
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Hey there @Moses1706,

 

Thanks for posting about this here in the Community!

 

If you're having troubles finding the account linked with your Apple ID, you can go to Settings (on an iOS device) > Apple ID, iTunes, App Store > Password and Security > Apple ID Logins to view the email address associated with Spotify.

 

If you notice you've accidentally made a new Spotify account when linking them, you’ll need to close the new account by following the steps here.

 

Then, in order to use Sign in with Apple on your existing account, you’ll need to make sure that your Spotify account and Apple ID share the same email address. You can then go through the create account flow, as usual, making sure to share your email. Spotify should automatically recognise the existing account and ask if you’d like to link it with Sign in with Apple.

 

If these don't do the trick, it'd be helpful if you could add some additional details on what's happening so we can take a closer look.

 

Let us know how you get on! We'll be right here if you need more help.

 

Have a lovely day 🙂

KaterinaModerator
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