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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83221 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104151 Views
10 replies
3 likes
Student PlanPremiumCanadaiphone My account has been taken over. I have received emails that it was accessed from various different countries and when I received those I changed my password (multiple times). I have also clicked sign out from everywher...
Student Plan Premium Canada iphone My account has been taken over. I have received emails that it was accessed from various different countries and when I received those I changed my pass...
Spotify Star
498 Views
1 replies
0 likes
My Question or IssueMy account has been getting hacked constantly over the last couple months after changing my password and signing out everywhere every single time it seems like I can not fix the most recent hack. This person took my account and mo...
My Question or Issue My account has been getting hacked constantly over the last couple months after changing my password and signing out everywhere every single time it seems like I can not...
Spotify Star
516 Views
1 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueHi there. Today I became aware of the fact that I could change the email associated with my account, so I went back to delete my older account so that I could free up my primary email and make my lif...
Plan Premium Country South Africa My Question or Issue Hi there. Today I became aware of the fact that I could change the email associated with my account, so I went back to delete my ol...
Composer
1096 Views
1 replies
0 likes
Hello I was using an account that was made with my Facebook account, It didnt had an email account or a password, the only way to log in was with Facebook. Today I made a new account using an email and then connected my facebook with that Spotify acc...
Hello I was using an account that was made with my Facebook account, It didnt had an email account or a password, the only way to log in was with Facebook. Today I made a new account using a...
Casual Listener
517 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy wife an I have a Spotify family plan (still waiting on duos in the U.S.!). We also have a ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My wife...
Moderator
4214 Views
3 replies
0 likes
My Question or IssueSo, I just made this account just to get assistance and to access my other account under the username Cheetah8895. However, I forgot my password and I'm not receiving any emails (even in spam or deleted), although I'm not sure whi...
My Question or Issue So, I just made this account just to get assistance and to access my other account under the username Cheetah8895. However, I forgot my password and I'm not receiving any emails...
Spotify Star
765 Views
3 replies
0 likes
Hi there! I have a Family Premium Spotify Account.My wife is Member of this account. All is perfect - she use her own Playlists etc. Now she got a new iPhone. After installing there are my Playlists etc. How can she 'switch' to her own account? Thank...
Hi there! I have a Family Premium Spotify Account. My wife is Member of this account. All is perfect - she use her own Playlists etc. Now she got a new iPhone. After installing the...
Visitor
721 Views
2 replies
1 likes
PremiumUK DeviceiMc Operating SystemiOS 10 I've installed the Spotify app on to an iMac but my username (email address) and password wont work. So, I rest my password and went straight back to login with the new password only for it to not work. I've...
Premium UK Device iMc Operating System iOS 10 I've installed the Spotify app on to an iMac but my username (email address) and password wont work. So, I rest my password...
Spotify Star
410 Views
1 replies
0 likes
PremiumCountry- USDevice- Macbook air My Question or Issue I need to log into an account (to delete and cancel the premium plan) that was created and used by a previous employee. I have the email credentials, but I don't know the password. And I'm un...
Premium Country- US Device- Macbook air My Question or Issue I need to log into an account (to delete and cancel the premium plan) that was created and used by a previous ...
Spotify Star
350 Views
1 replies
0 likes
hoy sume dos integrantes a mi family plan. no tenian usuario en el momento de l a invitación. una vez aceptaron crearon el usaurio y no los puedo ver en mi lista de integrantes. como hago? a ellos le figura una cuenta free.espero la respuesta
hoy sume dos integrantes a mi family plan. no tenian usuario en el momento de l a invitación. una vez aceptaron crearon el usaurio y no los puedo ver en mi lista de integrantes. como hago? a ellos le...
Spotify Star
414 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDeviceWindows PC, Android Operating System(Windows 10, Android) My Question or IssueThis is my second account. I used to have a premium account under a different mail. I've been using premium for a lot of time now. Please help...
Plan Premium Country Turkey Device Windows PC, Android Operating System (Windows 10, Android) My Question or Issue This is my second account. I used to have a premium account u...
Spotify Star
448 Views
1 replies
0 likes
Somebody is using my spotify for his/her own device.In the menu connecting with a device, I see my phone, my laptop, and sometimes an other phone.My music is being skipped and paused and this person is constantly trying to listen music through my aco...
Somebody is using my spotify for his/her own device. In the menu connecting with a device, I see my phone, my laptop, and sometimes an other phone. My music is being skipped and paused and this per...
Regular
2682 Views
3 replies
0 likes
Hi there,I have just started Premium duo (I think). My girlfriend and I live together in Dublin, Ireland but she is in Poland at the moment because she went for holidays and is not able to return yet due to pandemic and closing of the borders. The pr...
Hi there, I have just started Premium duo (I think). My girlfriend and I live together in Dublin, Ireland but she is in Poland at the moment because she went for holidays and i...
Casual Listener
598 Views
2 replies
0 likes
PlanFree, was premium (see below)CountryUSADevicePC, iPhone XOperating SystemWindows 10, iOS 13.X My Question or IssueAt the beginning of this month, I issued a support ticket to cancel a premium subscription on an account I did not have access to, b...
Plan Free, was premium (see below) Country USA Device PC, iPhone X Operating System Windows 10, iOS 13.X My Question or Issue At the beginning of this month, I issued a support ticke...
Spotify Star
564 Views
1 replies
0 likes
Hi I've been trying to change my the card on my payment method. Every time I press change payment details, it always says 'Something went wrong. Try again, or get help'. I've tried several time within these past few weeks but the same error message s...
Hi I've been trying to change my the card on my payment method. Every time I press change payment details, it always says 'Something went wrong. Try again, or get help'. I've tried several time withi...
Visitor
938 Views
2 replies
1 likes
When I would go to the New Music Friday playlist, one of the most helpful things was seeing the album title next to the artist name so I could see if this song was just a standalone single, an EP or a track that’s part of a full album release. That h...
When I would go to the New Music Friday playlist, one of the most helpful things was seeing the album title next to the artist name so I could see if this song was just a standalone single, an EP or ...
Composer
832 Views
2 replies
0 likes
PlanPremiumCountryGuatemalaDeviceSamsung A5 My Question or Issue PLEASE bring back "Safaera" by Bad Bunny. It's unfair for us users that do enjoy the song to have it remove. I understand what explicit means, other users should to. If not you could go...
Plan Premium Country Guatemala Device Samsung A5 My Question or Issue PLEASE bring back "Safaera" by Bad Bunny. It's unfair for us users that do enjoy the song to have it remov...
Spotify Star
5575 Views
4 replies
21 likes
Hello, I am using Spotify Premium from Portugal for some years now. Last year I created a family plan for me and my girlfriend, and, to my surprise, I listened to the playlist "Family Mix" and found quite some tracks that neither me nor my girlfriend...
Hello, I am using Spotify Premium from Portugal for some years now. Last year I created a family plan for me and my girlfriend, and, to my surprise, I listened to the playlist "Family Mix" and found ...
Moderator
994 Views
1 replies
0 likes
My song was released today, but it was address to a different person (artist) that has the same name as mine, I dont have an artist profile that's why the song was address to that artist and not to me. So how do i create an artist profile so that i c...
My song was released today, but it was address to a different person (artist) that has the same name as mine, I dont have an artist profile that's why the song was address to that artist and no...
Spotify Star
3134 Views
6 replies
0 likes
Issue: I can't log in on my phone, or on my new phone or on someone else's phone (I tried to log in with password / username and it didn't work, it stays "pressed" and goes blank again, logging in with Facebook doesn't works either, loads the Faceboo...
Issue: I can't log in on my phone, or on my new phone or on someone else's phone (I tried to log in with password / username and it didn't work, it stays "pressed" and goes blank again, lo...
Community Legend
1505 Views
4 replies
0 likes
