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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9744 Views
  • 3 replies
  • 9 likes
  • Security
  • 9744 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 490893 Views
  • 981 replies
  • 111 likes
  • Account
  • 490893 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213077 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213077 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122228 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122228 Views
  • 72 replies
  • 12 likes

targeta credito cancelada

Hola, mi targeta de credito donde pagaba el premium la he cancelado por robo. ¿Puedo recuperar mi cuenta de spotyfy premium con mis playlists? o tengo que volver a darme de alta? PlanPremiumCountrySpainDevice(iPhone X My Question or Issue

  • Visitor
  • Hola,   mi targeta de credito donde pagaba el premium la he cancelado por robo. ¿Puedo recuperar mi cuenta de spotyfy premium con mis playlists? o tengo que volver a darme de alta?   &n...
  • OneByBoo
  • Roadie
  • 341 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 341 Views
  • 1 replies
  • 0 likes

Account Deactivated Without My Knowledg

PlanFree CountryUnited States DeviceSamsung PhoneOperating SystemAndroid My Question or IssueA few days ago I cleaned out my spotify app and was thus signed out of my account. I then updated to the latest version but had difficulties signing it. Atte...

  • Visitor
  •   Plan Free   Country United States   Device Samsung Phone Operating System Android   My Question or Issue A few days ago I cleaned out my spotify app and was thus si...
  • OneByBoo
  • Roadie
  • 603 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 603 Views
  • 1 replies
  • 0 likes

Account hacked

Hello, im a premium spotify user and someone recently changed my password and email therefor i cant have access to my account so please if there's a way i can get it back let me know this is urgent i dont feel comfortable with someone in my account t...

  • Visitor
  • Hello, im a premium spotify user and someone recently changed my password and email therefor i cant have access to my account so please if there's a way i can get it back let me know this is urgent i...
  • OneByBoo
  • Roadie
  • 395 Views
  • 1 replies
  • 0 likes
  • Account
  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution From Premium to Family Premium

PlanPremium CountryDenmark DeviceiPhone 8Operating System(iOS 10.) My Question or Issue I've had Premium for a long time and now I want to change to Family Premium, which my sister invited me to The Family Premium plan starts at 10th of April but i c...

  • Newbie
  • Plan Premium   Country Denmark   Device iPhone 8 Operating System (iOS 10.)   My Question or Issue   I've had Premium for a long time and now I want to change to ...
  • Xenia
  • Moderator
  • 407 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 407 Views
  • 1 replies
  • 0 likes

Solved!! Can't login

PlanPremium DuoCountryPolandDevice(PC)Operating System(Windows 7)Device username11161767214My Question or IssueSo, first of all i can't login on spotify desktop app on my pc, im clicking login with facebook and it's doing nothing, already tried reins...

  • Casual Listener
  •   Plan Premium Duo Country Poland Device (PC) Operating System (Windows 7) Device username 11161767214 My Question or Issue So, first of all i can't login on spotify desktop app on m...
  • Gracus
  • Casual Listener
  • 972 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 972 Views
  • 5 replies
  • 0 likes

Another account listening?

My Question or IssueMy problem is stemming from another account that listens off and on for short amount of times of random top playlists. As seen in the screenshot attached it is not a named device and it will listen immediately after I change a pas...

  • Newbie
  • My Question or Issue My problem is stemming from another account that listens off and on for short amount of times of random top playlists.   As seen in the screenshot attached it is not a na...
  • MilaVanilla
  • Casual Listener
  • 840 Views
  • 2 replies
  • 1 likes
  • Account
  • 840 Views
  • 2 replies
  • 1 likes

Solved!! Can't Login

PlanFreeDevicePCOperating SystemWindows 10My Question or IssueI currently use Spotify on a web browser, and whenever I try to use Spotify now, it logs me out of my account. When i sign in, there's a piece of red text saying "oops, something went wron...

  • Casual Listener
  • Plan Free Device PC Operating System Windows 10 My Question or Issue I currently use Spotify on a web browser, and whenever I try to use Spotify now, it logs me out of my account. When i sign ...
  • OneByBoo
  • Roadie
  • 3045 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 3045 Views
  • 5 replies
  • 0 likes

Superuser Contribution meenemen planlisten naar nieuw account

Beste, Ik wil een nieuw account aanmaken maar op mijn oude account staan een paar muziek lijsten die veel waarde hebben voor mij. Is het mogelijk deze over te zetten? Mvg, Gregory

  • Visitor
  •   Beste,  Ik wil een nieuw account aanmaken maar op mijn oude account staan een paar muziek lijsten die veel waarde hebben voor mij. Is het mogelijk deze over te zetten?    Mv...
  • Xenia
  • Moderator
  • 627 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 627 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played not updating.

My recently played list hasn't updated for the last couple months. It is the same for all devices that I use including Android, iOS, Windows and Web. I've changed my password and forced sign out of all devices. Uninstalled on all devices and reinstal...

  • Visitor
  • My recently played list hasn't updated for the last couple months.  It is the same for all devices that I use including Android, iOS, Windows and Web.  I've changed my password and forced s...
  • Mario
  • Spotify Legend
  • 389 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 389 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can log in with Facebook authentication but not using username and password

PlanPremiumCountryUSDeviceiPhone, PCOperating SystemiOS 13.4, Windows 10 My Question or IssueI am only able to log in to Spotify desktop app, website, or iOS app using Facebook authentication, not using the username/email and password. I have reset m...

  • Visitor
  • Plan Premium Country US Device iPhone, PC Operating System iOS 13.4, Windows 10   My Question or Issue I am only able to log in to Spotify desktop app, website, or iOS app using Facebo...
  • Mario
  • Spotify Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • Account
  • 396 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Notificación de nuevo inicio de sesión

PlanPremiumCountrySV My Question or IssueHola. Quisiera saber el por qué no estoy recibiendo ningún tipo de correo con notificación cada vez que inició sesión en cualquier dispositivo nuevo. Esta opción no está disponible para todos los países? Anter...

  • Visitor
  •   Plan Premium Country SV   My Question or Issue Hola. Quisiera saber el por qué no estoy recibiendo ningún tipo de correo con notificación cada vez que inició sesión en cualquier di...
  • Xenia
  • Moderator
  • 1929 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
  • 1929 Views
  • 1 replies
  • 0 likes

Superuser Contribution Question for the IT department

Plandoesnt matterCountry Devicedoesn't matterOperating Systemdoesn't matter My Question or Issue I want to start by saying I'm VERY familiar with cyber security and how everything works. I have a degree in the field and have been around the work for ...

  • Visitor
  • Plan doesnt matter Country   Device doesn't matter Operating System doesn't matter   My Question or Issue     I want to start by saying I'm VERY familiar with cyber se...
  • Elena
  • Moderator
  • 780 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 780 Views
  • 1 replies
  • 0 likes

Re: Spotify va in pausa da solo

Ciao sono nuovo e non so come avvisare tutti ma se non erro il problema mi è uscito da quando ho messo la funzione "scarica con dati" sembra non presentarsi più da appena l'ho disattivata. Provate

  • Visitor
  • Ciao sono nuovo e non so come avvisare tutti ma se non erro il problema mi è uscito da quando ho messo la funzione "scarica con dati" sembra non presentarsi più da appena l'ho disattivata. Provate
  • 1129 Views
  • 0 replies
  • 0 likes
  • 1129 Views
  • 0 replies
  • 0 likes

Superuser Contribution Please unbreak my Discovery Weekly

PlanPremiumCountryUSADeviceiPhone 10, LaptopOperating SystemiOS 10, Windows 10 My Question or IssueI absolutely love(d) discovery weekly and would look forward to finding great new music every Monday... until recently. In the winter months my air duc...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 10, Laptop Operating System iOS 10, Windows 10   My Question or Issue I absolutely love(d) discovery weekly and would look forward to finding gre...
  • Xenia
  • Moderator
  • 369 Views
  • 1 replies
  • 0 likes
  • Premium
  • 369 Views
  • 1 replies
  • 0 likes

Solved!! Playing random songs

PlanPremiumCountryUKDeviceiPhone XR, Amazon Alexa, HP LaptopOperating SystemiOS 13, Windows 10 My IssueToday, my Spotify has consistently changed my current songs from my playlists to play songs by an artist that goes by the name 'Kantos'. I also not...

  • Visitor
  • Plan Premium Country UK Device iPhone XR, Amazon Alexa, HP Laptop Operating System iOS 13, Windows 10   My Issue Today, my Spotify has consistently changed my current songs from my pla...
  • Emilia_8
  • Community Legend
  • 14063 Views
  • 9 replies
  • 3 likes
  • Account
    Other
    Premium
  • 14063 Views
  • 9 replies
  • 3 likes

Superuser Contribution can I get a refund

my account has been billed for 12 month + but the services haven't been used. all the records of the invoices are stored safely on the profile

  • Visitor
  • my account has been billed for 12 month + but the services haven't been used.  all the records of the invoices are stored safely on the profile
  • Ivan
  • Spotify Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelling Subscription Purchased as a gift using credit card

Hi guys, so I paid for Spotify Premium as a gift using the same credit card that I use on my own family account. I intended to pay for year but at the end of the year realised I had no way to cancel as I no longer had access to their account. Despite...

  • Newbie
  • Hi guys, so I paid for Spotify Premium as a gift using the same credit card that I use on my own family account. I intended to pay for year but at the end of the year realised I had no way to cancel ...
  • Mario
  • Spotify Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 540 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify premium and student

PlanPremiumDeviceiphoneOperating System(iOS 13.4.) My Question or IssueI’ve just paid €9.99 for Spotify premium today but then realised I can unlock student discount.I have unlocked the discount but am afraid to use it in case I am charged €4.99 on t...

  • Visitor
  • Plan Premium Device iphone Operating System (iOS 13.4.)   My Question or Issue I’ve just paid €9.99 for Spotify premium today but then realised I can unlock student discount. I have unl...
  • Mario
  • Spotify Legend
  • 451 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution My username was changed to random numbers and letters so I can't sign in

I have a free Spotify account. I use the Spotify web browser. I live in the United States. A few weeks ago I restarted my computer, which signed me out of Spotify. This would normally be no big deal but when I tried to sign back into my account using...

  • Visitor
  • I have a free Spotify account. I use the Spotify web browser. I live in the United States. A few weeks ago I restarted my computer, which signed me out of Spotify. This would normally be no big deal ...
  • Ivan
  • Spotify Legend
  • 843 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 843 Views
  • 1 replies
  • 0 likes