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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8916 Views
  • 1 replies
  • 9 likes
  • Security
  • 8916 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 479997 Views
  • 979 replies
  • 111 likes
  • Account
  • 479997 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210410 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210410 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120566 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120566 Views
  • 72 replies
  • 12 likes

Superuser Contribution Spotify Connect Autoplays Wrong Device

PlanPremiumCountry USDeviceiPhone, iMac, Bose My Question or IssueI leave a phone connected in my car specifically to stream music while I drive. When I start my car, the bluetooth connects to the phone and it begins to play where I left Spotify the ...

  • Newbie
  • Plan Premium Country  US Device iPhone, iMac, Bose     My Question or Issue I leave a phone connected in my car specifically to stream music while I drive.  When I start ...
  • Peter
  • Spotify Legend
  • 2742 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 2742 Views
  • 3 replies
  • 0 likes

[Subscription] can't change email

The email address I'm using right now on my most used account is closing for me in 2 months but when I try to change it to my personal email I can't because it says it's already taken. I closed the account linked to that email but it still says that ...

  • Visitor
  • The email address I'm using right now on my most used account is closing for me in 2 months but when I try to change it to my personal email I can't because it says it's already taken. I closed the a...
  • Luan
  • Spotify Star
  • 596 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 596 Views
  • 1 replies
  • 0 likes

Need to change my original account's email address and password

PlanPremiumCountryUS DeviceGalaxy S8Operating SystemAndroid Pie My Question or IssueMy original premium account is linked to my student email account. My student email expired a while ago. I forgot to change the email address while I still had access...

  • Visitor
  •   Plan Premium Country US   Device Galaxy S8 Operating System Android Pie   My Question or Issue My original premium account is linked to my student email account. My stude...
  • Maxim
  • Spotify Star
  • 602 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 602 Views
  • 1 replies
  • 0 likes

don't know my login?

I had 6 months free with my note 10 and now it is expiring and I want to switch to free so I am not billed. The problem is I have no idea what my login information is. This account I have isn't it. I am currently logged into the android app but I see...

  • Casual Listener
  • I had 6 months free with my note 10 and now it is expiring and I want to switch to free so I am not billed.  The problem is I have no idea what my login information is.  This account I have...
  • argoldst
  • Casual Listener
  • 737 Views
  • 2 replies
  • 0 likes
  • Account
  • 737 Views
  • 2 replies
  • 0 likes

I'm paying but I cannot access Premium.

I'm from Barcelona, Spain. I'm paying premium since many months but it appears as I'm not paying. It says I dont' have premium access. I dont know what to do. Spotify should return me the money from the months I haven't been able to us Premium spotif...

  • Visitor
  • I'm from Barcelona, Spain. I'm paying premium since many months but it appears as I'm not paying. It says I dont' have premium access. I dont know what to do. Spotify  should return me the mon...
  • OneByBoo
  • Roadie
  • 455 Views
  • 1 replies
  • 0 likes
  • Account
  • 455 Views
  • 1 replies
  • 0 likes

Spotify USA redeeming gift card - whose postal code?

I bought a $10 e-gift card at Target.com. When I enter the premium code and either nothing in the next field or my postal code I get the error "Something went wrong. Try again, or get help." I tried replacing my postal code with the PIN from the e-gi...

  • Casual Listener
  • I bought a $10 e-gift card at Target.com. When I enter the premium code and either nothing in the next field or my postal code I get the error "Something went wrong. Try again, or get help." I t...
  • SilenceIsG0lden
  • Casual Listener
  • 1675 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
  • 1675 Views
  • 1 replies
  • 2 likes

Accesses no verified to account

PlanFreeCountrySpainDeviceAllOperating SystemAll My Question or IssueHello, first of all thank you very much for the help you can give me.I have received several emails informing me that my account has been accessed. In one week there have been 3 of ...

  • Casual Listener
  • Plan Free Country Spain Device All Operating System All   My Question or Issue Hello, first of all thank you very much for the help you can give me. I have received several emails inf...
  • Emilia_8
  • Community Legend
  • 1143 Views
  • 7 replies
  • 1 likes
  • Account
    Security
  • 1143 Views
  • 7 replies
  • 1 likes

Family Plan

Hi. I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question. 1. Me and my wife shared our one account, which housed all of our playlists2. We have gotten tired of cutting one another off when ...

  • Casual Listener
  • Hi.  I'm sure this has been address a billion times here, but I want to be sure I'm understanding with my own question.   1. Me and my wife shared our one account, which housed all of our...
  • Emilia_8
  • Community Legend
  • 618 Views
  • 1 replies
  • 0 likes
  • Account
  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account issue

So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged me for a regular account not what I originally had...

  • Visitor
  • So I've been paying for the family pack for almost a year. I recently gotten a new card from my bank. So I was on Spotify it popped up saying "payment update needed" so I went I paid but they charged...
  • Ivan
  • Spotify Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files work on pc and mobile, are greyed out on mobile and dont autoplay on mobile

Plan: PremiumI have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, but in autoplay mode or when clicking the next song b...

  • Visitor
  • Plan: Premium I have been using local files on spotify for a couple months, but since a week all of my local files are greyed out on mobile (S9+), I can however listen to them when I click on them, ...
  • Ivan
  • Spotify Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • Premium
  • 408 Views
  • 1 replies
  • 0 likes

Administrator Password lost

Hello I lost the password on my Administrator account which name isclivc, well the problem is that i would like to create another account for my son but I cannot so.....

  • Casual Listener
  • Hello I lost the password on my Administrator account which name is clivc, well the problem is that i would like to create another account for my son but I cannot so.....      
  • Paytons98
  • Casual Listener
  • 563 Views
  • 4 replies
  • 0 likes
  • Account
  • 563 Views
  • 4 replies
  • 0 likes

Deleted song, possibility to restore?

PlanPremiumCountryPolandDevice(iPhone 8 plus, Macbook Pro) My Question or IssueThis week I deleted a song by accident from my songs (obviously I don't know which song it was). Are you able to restore this track? I tried to do it by myself but it's sa...

  • Visitor
  •   Plan Premium Country Poland Device (iPhone 8 plus,  Macbook Pro)     My Question or Issue This week I deleted a song by accident from my songs (obviously I don't know ...
  • Billy-J
  • Spotify Star
  • 419 Views
  • 1 replies
  • 0 likes
  • Other
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta familiar y Alexa

PlanPremiumCountrySpain DeviceAlexa, Samsung and Xiaomi My Question or IssueTenemos una cuenta familiar premium y un altavoz Alexa. No tengo ningún problema en utilizar Alexa desde mi móvil, pero desde el movil de mi mujer no aparece la opción de env...

  • Visitor
  • Plan Premium Country Spain  Device Alexa, Samsung and Xiaomi  My Question or Issue Tenemos una cuenta familiar premium y un altavoz Alexa.   No tengo ningún problema en utiliz...
  • Xenia
  • Moderator
  • 16434 Views
  • 1 replies
  • 7 likes
  • Premium
  • 16434 Views
  • 1 replies
  • 7 likes

Name and Avatar not shiwng

It used to be a name and I was able to view my profile picture in the profile, now doesn't exist anymore, my mobile one looks fine.PlanPremium CountryMalaysiaDevicePCOperating SystemWin10My Question or IssueI reinstalled windows and I installed spoti...

  • Casual Listener
  • It used to be a name and I was able to view my profile picture in the profile, now doesn't exist anymore, my mobile one looks fine. Plan Premium  Country Malaysia Device PC Operating Syst...
  • OneByBoo
  • Roadie
  • 523 Views
  • 3 replies
  • 0 likes
  • Account
  • 523 Views
  • 3 replies
  • 0 likes

Going from individual to family plan

Hello,My husband and I both have individual accounts and want to condense to a family plan now that the free trial is over. If I turn mine into a family plan, and then invite him and he accepts, does he then just close down his and everything is ok? ...

  • Newbie
  • Hello, My husband and I both have individual accounts and want to condense to a family plan now that the free trial is over.  If I turn mine into a family plan, and then invite him and he acce...
  • Emilia_8
  • Community Legend
  • 567 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 567 Views
  • 1 replies
  • 0 likes

Spotify Username Showing Up Wrong

PlanFreeCountryUSADeviceDesktop/iPhone 8Operating SystemWindows 10 My Question or Issuehello, so my username is depressedspacecowboy. just made a new spotify account and it says my username is vyyr9amoy74thsoaqtpe72wcc, but my actual name also shows ...

sadspacecowboy_1-1584520028047.png
  • Casual Listener
  • Plan Free Country USA Device Desktop/iPhone 8 Operating System Windows 10   My Question or Issue hello,   so my username is depressedspacecowboy. just made a new spotify account...
  • Emilia_8
  • Community Legend
  • 1441 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Other
  • 1441 Views
  • 5 replies
  • 0 likes

Solved!! Did my student subscription but i'm not getting premium and it wont let me pay the $6

I did the student discount application on my phone but it wont let me pay the $6 and when i try to go through the application again it says its already redeemed.

  • Casual Listener
  • I did the student discount application on my phone but it wont let me pay the $6 and when i try to go through the application again it says its already redeemed.
  • chainguncharlie
  • Casual Listener
  • 534 Views
  • 2 replies
  • 0 likes
  • Account
  • 534 Views
  • 2 replies
  • 0 likes

Reusing a old password

PlanFreeCountryUSADeviceSamsung Galaxy s9, Xbox one, and ChromebookOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to reuse a old password If I do not use that password I will most likely have to make a new account ...

  • Visitor
  • Plan Free Country USA Device Samsung Galaxy s9, Xbox one,  and Chromebook Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I need to reuse a ol...
  • OneByBoo
  • Roadie
  • 2995 Views
  • 1 replies
  • 2 likes
  • Account
    Other
  • 2995 Views
  • 1 replies
  • 2 likes

I can't find my username on Search

PlanPremiumCountryMéxicoDevice(iPhone 8 Plus, Windows 7)Operating System(iOS 13.3.1, Windows 7.) My Question or Issue I just created a Spotify account. And I was setting up the account. When a friend wants to search for my Spotify account by the user...

  • Visitor
  • Plan Premium Country México Device (iPhone 8 Plus, Windows 7) Operating System (iOS 13.3.1, Windows 7.)   My Question or Issue   I just created a Spotify account. And I was setti...
  • OneByBoo
  • Roadie
  • 430 Views
  • 1 replies
  • 0 likes
  • Account
  • 430 Views
  • 1 replies
  • 0 likes

Changing to country where Spotify is unavailable

PlanFreeCountryMyanmar, MalaysiaDevice(Samsung A 51)Operating System(Windows 10) My Question or IssueHi. I moved from Malaysia (where I made my account) to Myanmar (where until now Spotify is unavailable). When I try to change my country setting in m...

  • Newbie
  • Plan Free Country Myanmar, Malaysia Device (Samsung A 51) Operating System (Windows 10)   My Question or Issue Hi. I moved from Malaysia (where I made my account) to Myanmar (where unt...
  • OneByBoo
  • Roadie
  • 571 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 571 Views
  • 1 replies
  • 0 likes