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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Innowrun
  • Newbie
  • 256387 Views
  • 475 replies
  • 30 likes
  • Account
    Free
  • 256387 Views
  • 475 replies
  • 30 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12889 Views
  • 6 replies
  • 11 likes
  • Security
  • 12889 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528259 Views
  • 989 replies
  • 113 likes
  • Account
  • 528259 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127863 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127863 Views
  • 74 replies
  • 12 likes

Family member’s login info

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy daughter recently passed away. We have the family plan. We do not want to loose her song l...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My daug...
  • OneByBoo
  • Roadie
  • 702 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 702 Views
  • 3 replies
  • 0 likes

Find account

how can I find the email account associated to my credit card where I have my suscription to Spotify premium? Thank you very much, Best regards, Asier

  • Visitor
  • how can I find the email account associated to my credit card where I have my suscription to Spotify premium?   Thank you very much,   Best regards,   Asier
  • 858 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 858 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution no puedo iniciar sesión con Facebook

My Question or Issueplan: premiumis that it appeared to me that I have to start a session again, but when I start a session with Facebook it won't let me in

  • Visitor
  •     My Question or Issue plan: premium is that it appeared to me that I have to start a session again, but when I start a session with Facebook it won't let me in
  • Xenia
  • Moderator
  • 958 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 958 Views
  • 2 replies
  • 0 likes

cancel account and get refund

PlanFamily premiumCountryTurkeyDevice( Samsung Galaxy 9,)Android Oreo, ) My Question or IssueI want to cancel my family premium and get refund

  • Newbie
  •   Plan Family premium Country Turkey Device ( Samsung Galaxy 9,) Android Oreo, )   My Question or Issue I want to cancel my family premium and get refund
  • OneByBoo
  • Roadie
  • 632 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 632 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account still showing old facebook email

I created my spotify account through facebook and about a year ago I changed by facebook email address to a new personal one. However spotify still shows my old facebook email address which is now defunct and I cannot change it. I would really like t...

  • Casual Listener
  • I created my spotify account through facebook and about a year ago I changed by facebook email address to a new personal one. However spotify still shows my old facebook email address which is now de...
  • Xenia
  • Moderator
  • 436 Views
  • 1 replies
  • 1 likes
  • 436 Views
  • 1 replies
  • 1 likes

Are you limited to the amount of times you can listen to a song? (Because that's what it seems like)

Our son plays (well, played...past tense) a power rangers megamix song (and a few others power rangers related) on our Spotify account a LOT. In the past week or so its no longer playing the song on app or our echo (or any other device we try from in...

  • Music Fan
  • Our son plays (well, played...past tense) a power rangers megamix song (and a few others power rangers related) on our Spotify account a LOT. In the past week or so its no longer playing the song on ...
  • thefunkygibbon
  • Music Fan
  • 2283 Views
  • 11 replies
  • 0 likes
  • Premium
    Subscription
  • 2283 Views
  • 11 replies
  • 0 likes

Superuser Contribution Cant access spotify account

So, my friend had spotify premium, one day he couldnt log into his account, he was typing his mail and password and it sayed that email is not registered (email address you provided is not associated with an active Spotify account) and he had premium...

  • Newbie
  • So, my friend had spotify premium, one day he couldnt log into his account, he was typing his mail and password and it sayed that email is not registered (email address you provided is not associated...
  • Xenia
  • Moderator
  • 840 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 840 Views
  • 1 replies
  • 0 likes

Superuser Contribution unknown playstation account link to my spotify account

I'm in a family plan with other two people, and even I tried signout everywhere and went back to my PlayStation, it still says someone else on PlayStation Network is already using my account.

  • Visitor
  • I'm in a family plan with other two people, and even I tried signout everywhere and went back to my PlayStation, it still says someone else on PlayStation Network is already using my account.  
  • Elena
  • Moderator
  • 618 Views
  • 1 replies
  • 0 likes
  • Account
  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connect lgtv

PlanFreeCountryPortugalDeviceSamsung A50Operating SystemAndroid 9 My Question So before starting I must say, all apps are up to date, tv and mobile. Already uninstalled and reinstalled app. Already rebooted tv and app, all i saw over various sites of...

  • Regular
  • Plan Free Country Portugal Device Samsung A50 Operating System Android 9   My Question  So before starting I must say, all apps are up to date, tv and mobile. Already uninstalled ...
  • b3kr
  • Regular
  • 1402 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 1402 Views
  • 7 replies
  • 0 likes

Spotify Account No Longer Premium:

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryAustralia DeviceiPhone 8Operating SystemiOS 10 My Question or IssueHello, I’ve been using a family premium account...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Australia  Device iPhone 8 Operating System i...
  • OneByBoo
  • Roadie
  • 509 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 509 Views
  • 1 replies
  • 0 likes

Solved!! Different Tracks Question

Hey guys. I have a question that has been bothering me. So the is question does listening to a different version of a track affect your listening time for the track. I mean, for example, The Weeknd new album has two versions which are original After ...

  • Casual Listener
  • Hey guys. I have a question that has been bothering me. So the is question does listening to a different version of a track affect your listening time for the track. I mean, for example, The Weeknd n...
  • OneByBoo
  • Roadie
  • 1661 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1661 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disconnect from facebook

PlanPremiumCountryCANDeviceSamsung 10My Question or IssueI want to disconnect my spotify from facebook. But for that, I need to go check my mail from the e-mail i create my facebook. Unfortunately, this e-mail doesn't exist anymore! How can I proceed...

  • Visitor
  • Plan Premium Country CAN Device Samsung 10 My Question or Issue I want to disconnect my spotify from facebook. But for that, I need to go check my mail from the e-mail i create my facebook. Un...
  • Xenia
  • Moderator
  • 454 Views
  • 1 replies
  • 0 likes
  • Account
  • 454 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How I can create a company account?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Hi, I would like to know if there's a way to create a company account. If so, is it possible to show the company n...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Hi, I would like to know if there's a...
  • Elena
  • Moderator
  • 2093 Views
  • 1 replies
  • 0 likes
  • Account
  • 2093 Views
  • 1 replies
  • 0 likes

Superuser Contribution option for connecting facebook account doesn't appear

I wanted to change my user name, but wasn't able to, then I noticed I was registered with my facebook account, but also had my parents email. When I disconnected it and tried vinculating it to my real email the option in preferences-social for vincul...

  • Visitor
  • I wanted to change my user name, but wasn't able to, then I noticed I was registered with my facebook account, but also had my parents email. When I disconnected it and tried vinculating it to my rea...
  • Ivan
  • Spotify Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • Account
  • 360 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify acting weird

PlanPremiumCountryNetherlandsDeviceEvery device i play spotify on. Iphone xs max / windows 10 / webplayer ect. My Question or IssueSo the thing is when you have spotify free it shuffles everytime right? That is what i didn't want so i went and got Pr...

  • Casual Listener
  • Plan Premium Country Netherlands Device Every device i play spotify on. Iphone xs max / windows 10 / webplayer ect.     My Question or Issue So the thing is when you have spotify f...
  • Ivan
  • Spotify Legend
  • 8823 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 8823 Views
  • 3 replies
  • 0 likes

Unknow person listeing music with my account

PlanPremiumCountryColombiaDeviceDesktopOperating SystemLinux My Question or IssueRecently when i listening my favorite classical music, someone who I don't know, start to listening some really anoying music. I just changed my password, and also sign ...

Captura de pantalla de 2020-04-21 11-37-56.png
  • Regular
  • Plan Premium Country Colombia Device Desktop Operating System Linux   My Question or Issue Recently when i listening my favorite classical music, someone who I don't know, start to lis...
  • Billy-J
  • Spotify Star
  • 547 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 547 Views
  • 1 replies
  • 0 likes

Gather 2 accounts

PlanFree and Premium CountryPortugalDeviceXiaomi mi5Operating SystemAndroid My Question or IssueHi there,Here's my problem,I use Spotify for a long time, but without noticing I have 2 accounts, 1 premium (*snip*) and an older one connected to Faceboo...

  • Visitor
  • Plan Free and Premium  Country Portugal Device Xiaomi mi5 Operating System Android   My Question or Issue Hi there, Here's my problem, I use Spotify for a long time, but without...
  • OneByBoo
  • Roadie
  • 529 Views
  • 1 replies
  • 0 likes
  • Account
  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display Name and Profile Picture

PlanFreeCountryAustraliaDeviceChromebook Version 80.0.3987.162Operating SystemChrome OSMy Question or IssueOk, so I have two questions.1. I really want to change my display name with something more interesting. It has just my first name and it's pret...

  • Regular
  • Plan Free Country Australia Device Chromebook Version 80.0.3987.162 Operating System Chrome OS My Question or Issue Ok, so I have two questions. 1. I really want to change my display n...
  • hoomanoid
  • Regular
  • 691 Views
  • 5 replies
  • 0 likes
  • Account
    Free
  • 691 Views
  • 5 replies
  • 0 likes

Superuser Contribution Log in with a different facebook account

I am trying to log into my spotify on my mums phone. I have an account through Facebook. The problem is, that mum had an account years ago which she made through Facebook, and now it won't let us sign into anything but that. We have tried signing out...

  • Visitor
  • I am trying to log into my spotify on my mums phone. I have an account through Facebook. The problem is, that mum had an account years ago which she made through Facebook, and now it won't let us sig...
  • Ivan
  • Spotify Legend
  • 603 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 603 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Email address already in use

My doughter has recently cancelled her Spotify account.After that she got an email asking her if she wanted to reactivate the account, and the activation link was valid for one week.Now the week has passed (8 days) and she wants to create a new accou...

  • Visitor
  • My doughter has recently cancelled her Spotify account. After that she got an email asking her if she wanted to reactivate the account, and the activation link was valid for one week. Now the week ...
  • Elena
  • Moderator
  • 1475 Views
  • 1 replies
  • 0 likes
  • 1475 Views
  • 1 replies
  • 0 likes