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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83644 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104937 Views
10 replies
3 likes
PlanFree, was premium (see below)CountryUSADevicePC, iPhone XOperating SystemWindows 10, iOS 13.X My Question or IssueAt the beginning of this month, I issued a support ticket to cancel a premium subscription on an account I did not have access to, b...
Plan Free, was premium (see below) Country USA Device PC, iPhone X Operating System Windows 10, iOS 13.X My Question or Issue At the beginning of this month, I issued a support ticke...
Spotify Star
564 Views
1 replies
0 likes
Hi I've been trying to change my the card on my payment method. Every time I press change payment details, it always says 'Something went wrong. Try again, or get help'. I've tried several time within these past few weeks but the same error message s...
Hi I've been trying to change my the card on my payment method. Every time I press change payment details, it always says 'Something went wrong. Try again, or get help'. I've tried several time withi...
Visitor
939 Views
2 replies
1 likes
When I would go to the New Music Friday playlist, one of the most helpful things was seeing the album title next to the artist name so I could see if this song was just a standalone single, an EP or a track that’s part of a full album release. That h...
When I would go to the New Music Friday playlist, one of the most helpful things was seeing the album title next to the artist name so I could see if this song was just a standalone single, an EP or ...
Composer
832 Views
2 replies
0 likes
PlanPremiumCountryGuatemalaDeviceSamsung A5 My Question or Issue PLEASE bring back "Safaera" by Bad Bunny. It's unfair for us users that do enjoy the song to have it remove. I understand what explicit means, other users should to. If not you could go...
Plan Premium Country Guatemala Device Samsung A5 My Question or Issue PLEASE bring back "Safaera" by Bad Bunny. It's unfair for us users that do enjoy the song to have it remov...
Spotify Star
5578 Views
4 replies
21 likes
Hello, I am using Spotify Premium from Portugal for some years now. Last year I created a family plan for me and my girlfriend, and, to my surprise, I listened to the playlist "Family Mix" and found quite some tracks that neither me nor my girlfriend...
Hello, I am using Spotify Premium from Portugal for some years now. Last year I created a family plan for me and my girlfriend, and, to my surprise, I listened to the playlist "Family Mix" and found ...
Moderator
994 Views
1 replies
0 likes
My song was released today, but it was address to a different person (artist) that has the same name as mine, I dont have an artist profile that's why the song was address to that artist and not to me. So how do i create an artist profile so that i c...
My song was released today, but it was address to a different person (artist) that has the same name as mine, I dont have an artist profile that's why the song was address to that artist and no...
Spotify Star
3141 Views
6 replies
0 likes
Issue: I can't log in on my phone, or on my new phone or on someone else's phone (I tried to log in with password / username and it didn't work, it stays "pressed" and goes blank again, logging in with Facebook doesn't works either, loads the Faceboo...
Issue: I can't log in on my phone, or on my new phone or on someone else's phone (I tried to log in with password / username and it didn't work, it stays "pressed" and goes blank again, lo...
Community Legend
1505 Views
4 replies
0 likes
I recently bought a new laptop and wanted to get Spotify running on it as soon as possible. Apparently this was a problem, as the Windows app for Spotify didn't accept my username. I tried my primary email (which I already know for certain is the one...
I recently bought a new laptop and wanted to get Spotify running on it as soon as possible. Apparently this was a problem, as the Windows app for Spotify didn't accept my username. I tried my primary...
Community Legend
1413 Views
3 replies
0 likes
PlanPremiumCountryIndiaDevice(Oneplus 6T)Operating System(Android 10.) My Question or IssueMoney deducted from my card but showed error something went wrong and my students premium account didn't activated. How can I get the refund for that or activa...
Plan Premium Country India Device (Oneplus 6T) Operating System (Android 10.) My Question or Issue Money deducted from my card but showed error something went wrong and my students p...
Community Legend
1280 Views
9 replies
1 likes
Last month, my spotify was compromised 3 different times, and I changed the password 3 separate times to try to secure my account. Now today, within 8 hours, I had a russian login into my account, after changing both my password and email connected t...
Last month, my spotify was compromised 3 different times, and I changed the password 3 separate times to try to secure my account. Now today, within 8 hours, I had a russian login into my accou...
Community Legend
1267 Views
3 replies
0 likes
PlanPremiumCountryMexicoHello, I had my account connected to my Facebook page but I deleted it. Spotify still worked fine, then I tried to connect it with another Facebook account and logged out, when trying to log back in, I couldn't so I created a ...
Plan Premium Country Mexico Hello, I had my account connected to my Facebook page but I deleted it. Spotify still worked fine, then I tried to connect it with another Facebook account and logged ...
Spotify Legend
1338 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Macbook Pro late 2016)Operating System(iOS 10, Windows 10) My Question or IssueI went into the website and cancelled my Spotify premium and was given the date of 5/16/2020 that my account would swi...
Plan Free/Premium Country United States Device (iPhone 8, Macbook Pro late 2016) Operating System (iOS 10, Windows 10) My Question or Issue I went into the website and cancelle...
Casual Listener
996 Views
2 replies
0 likes
PlanPremiumCountryUnites StatesDeviceLG My Question or IssueSomeone has been logged into my account and playing music from a web player. I have logged everyone out of devices and I've changed my password now 2 times and it still isn't helping.
Plan Premium Country Unites States Device LG My Question or Issue Someone has been logged into my account and playing music from a web player. I have logged everyone out of devices and...
Community Legend
563 Views
1 replies
0 likes
Plan: Premium FamilyCountry: Device: Web PageOperating System: Windows 10 I had myself kicked off of my brother-in-law's Premium Family so that I could start one of my own. I paid the full year in advance. My account shows as Premium, but I have no a...
Plan: Premium Family Country: Device: Web Page Operating System: Windows 10 I had myself kicked off of my brother-in-law's Premium Family so that I could start one...
Roadie
565 Views
1 replies
0 likes
PlanFamily PremiumCountrySingapore Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy family is sharing a family premium account and the bill is to my dad's card. Ho...
Plan Family Premium Country Singapore Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Questio...
Roadie
426 Views
1 replies
0 likes
Hi,I read your policy but can't find an answer: can I use my company name for username?I would like to create playlists to share with my followers.Thanks for the reply!
Hi, I read your policy but can't find an answer: can I use my company name for username? I would like to create playlists to share with my followers. Thanks for the reply!
Community Legend
1218 Views
1 replies
0 likes
when I check in my Apple ID it shows that the Spotify account is linked
when I check in my Apple ID it shows that the Spotify account is linked <community rock star edit - removed personal info>
Spotify Legend
1105 Views
2 replies
0 likes
Provando a riscattare i 3 mesi di Premium gratuiti mi dice che avevo già usufruito di un periodo di prova anche se non ho mai usufruito di altre prove, mi fa questo anche con un account appena creato con una mail appena creata, come posso risolvere ?
Provando a riscattare i 3 mesi di Premium gratuiti mi dice che avevo già usufruito di un periodo di prova anche se non ho mai usufruito di altre prove, mi fa questo anche con un account appena creato...
Casual Listener
1343 Views
2 replies
0 likes
PlanPremiumCountry DeviceMacBook AirOperating SystemCatalina My Question or IssueSo I recently stopped paying for a Premium account due to a card issue, and this seems to have logged me out of Spotify on all my devices. I logged back in, and found my...
Plan Premium Country Device MacBook Air Operating System Catalina My Question or Issue So I recently stopped paying for a Premium account due to a card issue, and this seems t...
Moderator
691 Views
1 replies
0 likes
Hi, I've created an account to my company (it is still free), in Spain market, and no one can find the user/ profile using the Spotify search. The profile is with ThoughtWorks Madrid I've tried to do it through the computer and IOS Spotify app, but i...
Hi, I've created an account to my company (it is still free), in Spain market, and no one can find the user/ profile using the Spotify search. The profile is with ThoughtWorks Madrid ...
Not applicable
845 Views
2 replies
0 likes
