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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1810 Views
  • 0 replies
  • 8 likes
  • Security
  • 1810 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 448521 Views
  • 970 replies
  • 108 likes
  • Account
  • 448521 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199570 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199570 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108670 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108670 Views
  • 72 replies
  • 11 likes

Hacked?

Help! Music is appearing on my account that I never listen to - lots of foreign language stuff. how do I delete all this stuff? And if I listen to spotify in my car, the music changes to some weird stuff I never ever listen to. PlanFree/PremiumCountr...

  • Visitor
  • Help! Music is appearing on my account that I never listen to - lots of foreign language stuff. how do I delete all this stuff? And if I listen to spotify in my car, the music changes to some weird s...
  • eltoch
  • Composer
  • 811 Views
  • 3 replies
  • 0 likes
  • Account
  • 811 Views
  • 3 replies
  • 0 likes

Can't change profile picture

I just can't change my profile picture. Whenever I try to change it just stays same. How can I fix that? Btw. my account is mail based.

  • Casual Listener
  • I just can't change my profile picture. Whenever I try to change it just stays same. How can I fix that? Btw. my account is mail based.
  • eigengrau-
  • Casual Listener
  • 389 Views
  • 1 replies
  • 0 likes
  • Account
  • 389 Views
  • 1 replies
  • 0 likes

Constant Connection to unknown devices

Hello, I have spotify premium which I have used for years without issue and now suddenly my account keeps connecting to an unknown "living room speaker" when I am trying to use spotify. I have done a ton of trouble shooting and following all of spoti...

  • Visitor
  •   Hello,   I have spotify premium which I have used for years without issue and now suddenly my account keeps connecting to an unknown "living room speaker" when I am trying to use spoti...
  • Emilia_8
  • Community Legend
  • 1142 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked or comedy is using my account

PlanFree/PremiumCountryNorwayDevice(iPhone XS, Mcbook)Operating System(iOS ) My Question or IssueHei,Somebody is using my account or my account has been hacked. When I open the Spotify (any time) there is a warning that Spotify is playing on Web play...

  • Visitor
  •   Plan Free/Premium Country Norway Device (iPhone XS, Mcbook) Operating System (iOS )   My Question or Issue Hei, Somebody is using my account or my account has been hacked. Whe...
  • Mario
  • Spotify Legend
  • 551 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 551 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I get a username that isn't just random letters and numbers?

PlanFree/PremiumCountryCanadaDeviceGalaxy S10Operating SystemAndroid My Question or IssueI have made three accounts with three new emails specifically made for them all because I keep getting assigned a random string of letters and numbers. Every sin...

  • Casual Listener
  • Plan Free/Premium Country Canada Device Galaxy S10 Operating System Android   My Question or Issue I have made three accounts with three new emails specifically made for them all becau...
  • Petya
  • Community Legend
  • 892 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 892 Views
  • 3 replies
  • 0 likes

Superuser Contribution Share account with friend?

hello, i have a premium spotify account but dont use it that often so i was wondering can i let my mate use it from time to time ? He lives in belgium and i live in the netherlands ? Kindly regards

  • Visitor
  • hello,    i have a premium spotify account but dont use it that often so i was wondering can i let my mate use it from time to time ? He lives in belgium and i live in the netherlands ?&n...
  • Petya
  • Community Legend
  • 482 Views
  • 2 replies
  • 0 likes
  • Account
  • 482 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bug in Username

PlanFree/PremiumCountryPortugal DeviceMacBook Pro (15-inch, 2017) Operating SystemMacOS Mojave My Question or IssueHi guys,My previous account was attached with Facebook. So I created a new account.It asked me to insert a a username, so I did: "César...

  • Casual Listener
  • Plan Free/Premium Country Portugal  Device MacBook Pro (15-inch, 2017)   Operating System MacOS Mojave   My Question or Issue Hi guys, My previous account was attached with...
  • Petya
  • Community Legend
  • 687 Views
  • 4 replies
  • 0 likes
  • Account
  • 687 Views
  • 4 replies
  • 0 likes

Superuser Contribution My display name is nowhere to be found

PlanFreeCountryCanadaDeviceiPod TouchOperating System My Question or IssueI can’t see or find my display name anywhere. I’ve googled where to find it and the answers all said that I would be able to see it on playlists and things like that, but on pl...

  • Casual Listener
  • Plan Free Country Canada Device iPod Touch Operating System     My Question or Issue I can’t see or find my display name anywhere. I’ve googled where to find it and the answers al...
  • Petya
  • Community Legend
  • 1018 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Other
  • 1018 Views
  • 3 replies
  • 0 likes

Superuser Contribution My premium account changed to free.

My Question or IssueMy account changed from Premium to a free account. Is this normal After a few years? Is it a mistake of do You always have to start it up again After a period of time? And if i do so do i get a discount again like the firt time? N...

  • Visitor
  • My Question or Issue My account changed from Premium to a free account. Is this normal After a few years? Is it a mistake of do You always have to start it up again After a period of time? And if i ...
  • Petya
  • Community Legend
  • 683 Views
  • 2 replies
  • 0 likes
  • Account
  • 683 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unknown device in spotify connect and lack of a way to remove it

Not that i think it is relevant but i have a family premium account. I have spotify on my windows machine, linux machine and on my android phone.My issue is today i saw a ps4 device in my spotify connect. On my phone there was a forget this device op...

  • Casual Listener
  • Not that i think it is relevant but i have a family premium account. I have spotify on my windows machine, linux machine and on my android phone. My issue is today i saw a ps4 device in my spotify c...
  • Guido
  • Spotify Legend
  • 2966 Views
  • 7 replies
  • 2 likes
  • Security
  • 2966 Views
  • 7 replies
  • 2 likes

Superuser Contribution Very high mobile data use/Android auto not working offline

Plan:PremiumCountry: United States Device: Moto V2 Play Operating System: Oreo 8.0 My Question or Issue:High mobile data usage on phone - since 12/4 the app has used 1.49gb of data in the background Here is what I've done to attempt to prevent this: ...

  • Casual Listener
  • Plan: Premium Country: United States   Device: Moto V2 Play   Operating System: Oreo 8.0   My Question or Issue: High mobile data usage on phone - since 12/4 the app has used ...
  • Guido
  • Spotify Legend
  • 1807 Views
  • 4 replies
  • 1 likes
  • Other
    Premium
  • 1807 Views
  • 4 replies
  • 1 likes

Superuser Contribution Family Plan Invites are sent but can't be activated

i upgraded my son's account to Family Premium. When i enter a family members email address - the email is sent, but when you click on the link we get a message that says"Cannot join premium for famil :(" and then says "Sorry! You're already a member ...

  • Newbie
  • i upgraded my son's account to Family Premium.  When i enter a family members email address - the email is sent, but when you click on the link we get a message that says "Cannot join premium f...
  • Guido
  • Spotify Legend
  • 1088 Views
  • 6 replies
  • 0 likes
  • Account
  • 1088 Views
  • 6 replies
  • 0 likes

Profile picture isn't staying

Whenever I upload a profile picture, it disappears as soon as I exit the application. Is there anyway to fix this?

  • Casual Listener
  • Whenever I upload a profile picture, it disappears as soon as I exit the application. Is there anyway to fix this?
  • OneByBoo
  • Roadie
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
  • 279 Views
  • 1 replies
  • 0 likes

Não consigo acessar minha conta

Olá, tenho spotify premium porém não consigo acessar minha conta, pelo que parece o email que era vinculado a minha conta não está mais, criei outra conta nesse email e agora não consigo mais recuperar a senha. Agora só está logado pelo aplicativo do...

  • Visitor
  • Olá, tenho spotify premium porém não  consigo acessar minha conta, pelo que parece o email que era vinculado a minha conta não está mais, criei outra conta nesse email e agora não consigo mais r...
  • Billy-J
  • Spotify Star
  • 1573 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1573 Views
  • 1 replies
  • 0 likes

I have big problems with my acc

Those big problems is I have had a premium acc for ages suddenly I have only free account. But still I get charged... Its simple when I even can get ang on this company on email or contact them in this case. Give me back my money you took from me. Sp...

  • Regular
  • Those big problems is I have had a premium acc for ages suddenly I have only free account. But still I get charged... Its simple when I even can get ang on this company on email or contact them in th...
  • Billy-J
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Finding my other account

PlanFree/PremiumCountry Deviceaccounts(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have set up a family account which everyone is now enjoying (not this account) - ex...

  • Visitor
  • Plan Free/Premium Country   Deviceaccounts (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Emilia_8
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • Account
  • 242 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I need to change my email from one account to another

PlanPremiumCountryUSADevicePCOperating SystemMAC My Question or IssueI need to change the email for an account that i no longer have the password for

  • Visitor
  • Plan Premium Country USA Device PC Operating System MAC   My Question or Issue I need to change the email for an account that i no longer have the password for
  • Mario
  • Spotify Legend
  • 493 Views
  • 2 replies
  • 0 likes
  • Login
  • 493 Views
  • 2 replies
  • 0 likes

Solved!! his account will connect?

Hello. I want to buy Duo Plan. My partner have a free account of spotify with his fav music. And Im worried about he may lose all of his music and statistic when I buy for us new accounts. Will he lose it or it will connect? I never used spotify, so ...

  • Casual Listener
  • Hello. I want to buy Duo Plan. My partner have a free account of spotify with his fav music. And Im worried about he may lose all of his music and statistic when I buy for us new accounts. Will he lo...
  • Emilia_8
  • Community Legend
  • 538 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
  • 538 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant login to my account anymore

PlanFreeCountry Netherlands DeviceIphome 8 plus Operating SystemNewest My Question or IssueAwhile back I opened my Spotify and I was logged out I tried logging back in but it wouldn’t let me till this day I don’t have the email any more so I can’t ch...

  • Regular
  • Plan Free Country Netherlands    Device Iphome 8 plus  Operating System Newest   My Question or Issue Awhile back I opened my Spotify and I was logged out I tried logg...
  • Ivan
  • Spotify Legend
  • 1050 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Login
  • 1050 Views
  • 7 replies
  • 0 likes

Solved!! Username & Facebook connection issues

PlanPremiumCountryBulgariaDevice2 Window laptops and Xiaomi Mi A2 LiteOperating System(Windows 7, Windows 10, Android 9 (Pie)) My Question or IssueHi guys!I'm not sure when did this happen exactly, but my profile picture disappeared and my username c...

  • Casual Listener
  • Plan Premium Country Bulgaria Device 2 Window laptops and Xiaomi Mi A2 Lite Operating System (Windows 7, Windows 10, Android 9 (Pie))   My Question or Issue Hi guys! I'm not sure when...
  • OneByBoo
  • Roadie
  • 715 Views
  • 3 replies
  • 0 likes
  • Account
  • 715 Views
  • 3 replies
  • 0 likes