Charged for Premium Family when I am not admin

[Jinshells]

Plan

Premium

Country

Singapore

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Hi support, I am on normal Premium account converting to Family Premium account as a member of family, not manager. 

A few issues: 

1. Click on family invite link > enter correct address > error occurs, not able to join

2. In my ACCOUNT OVERVIEW, my subscription is showing "Family Premium" instead of normal premium. It prompts me to set up Family Premium account as manager but I did not initiate this. I would like to cancel my normal premium. 

3. My receipts shows that I am charged for Family Premium but I am not family plan manager. 

I would like to be refunded for point 3 mentioned above, and to cancel my current premium plan to join my family please. ;( Thanks! 

[Billy-J]

Hey @Jinshells, thanks for reaching out to the Community!

I'd recommend checking out Spotify's refund policy > Don't want Premium afterall? section for the next steps to take.

Have a nice day!