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username suddenly changed to numbers

username suddenly changed to numbers

I have a Spotify account since 2011 which is linked to my Facebook account. All these years my normal Facebook name was my username, but now out of nowhere both my profile picture and name are gone. Why did this suddenly happen and can I get my normal profile back? I don't want to make a new profile because then I lose all my playlists.

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1 Reply

Hi there,

 

Welcome to the Community!

 

I recommend you to confirm if the option "Facebook Processing Data" is enabled here.

 

Also, it can take a week or so to refresh your profile. 

 

Hope this helps 🙂

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