Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

A problem for log in , i guss becouse of my vpn

A problem for log in , i guss becouse of my vpn

Hello 

I m using spotify app for android , and using my facebook account to log in

Here facebook is filtered by goverment so i usually use a vpn to acsess it (i'm living in iran )

This time i first touched the log in with facebook bottom ,and when the app couldnt make a connection with facebook i remembered i should  connect to my vpn server first , after connctin to my vpn server i tried again to log in , there was an arror like "you seems to try to log in from a different country  " and i couldn't log in , i update my app for any possible solution , now with the last version of the app whern i tried to log in  there is an arror like "enjoying your trip ? For listening abroad for mor than 2 weeks tell us where you are at spotify.com  "  i has been to the web page and logged in , there are only USA and UK selections for country , and i couldnt find anything related to trip there , 

What should i do to solve the problem ? i really missed my playlists 😟

Thanks 

 

Reply
0 Replies

Suggested posts