Ad wont play

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Ad wont play

ellie_p
Newbie
Hi, today I opened my Spotify and as usual it played the bit about 'watch this next ad for 30 minutes of ad free music', and then it went to the ad except the screen is completely black where the ad should be and no matter how many times I press play/pause or restart the app or uninstall and redownload the app I cant get past this ad, it just keeps showing up as a black screen with no video or audio. Please help!!
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