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Album Art Andoid

Album Art Andoid

Smax69

Spotify Premium,  Andoid album art has disappeared.  Now all I get is this...

Screenshot_20180717-081912_Spotify.jpg
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9 Replies

Nico

Hey @Smax69! Welcome to the Spotify Community. ^^

 

That's odd.

Have you tried restarting your app?

Let me know how it goes! ^^

 

Peace

Jschurter

Same problem! Restart/force quit doesn't fix it. 

Screenshot_2018-07-17-08-58-50.png

Nico

@Jschurter @Smax69

 

Have you tried reinstalling your app? If not here's a step by step tutorial.

But keep in mind that you'll need to download your synced songs again.

Let me know if that helps, thanks! ^^

 

Peace

Smax69

Uninstalled and reinstalled app, still same issue.

Jschurter

It only happens when I connect to bluetooth. Why isn't there a setting to turn that off? 

Smax69

Confirmed!  I turned off by Bluetooth and album art returned.  Turned Bluetooth back on and still have album art.

Jschurter

It comes back when I turn it off, then goes away again when Bluetooth connects again. 

Smax69

Ok, so when I'm connected to my Ford SYNC via Bluetooth is when it happens,  don't have the issue when I connect Bluetooth Headphones or my Samsung Gear S3 Frontier.  Strange, because I don't think Ford has sent any updates to SYNC. Thought it may have also been due to WAZE, but uninstalled WAZE and still had the issue when  connected to Ford SYNC.

Smax69

Oh yeah, I also deleted phone from Ford SYNC, re-synched phone and issue still remains.  Spotify still works fine over BT in my car, I'd just prefer to see album art instead of an interface for the visually impaired.

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