Album songs won't play in order

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Re: Album songs won't play in order

Casual Listener
Firstly, IDK how to clear the queue easily on the Android app (without
touching every single song).

I played an album by choosing "add to queue", after hunting through the
3-dot menu because the only other option that offered to play the whole
thing was shuffleplay. I stopped playing it around half way through. (By
the way, it's not possible to go back a track, only forward.)

Next day, I play a playlist using shuffleplay. (By the way, it's not easy
to find playlists as I have around 100 they're hard to search for in the
Android app.) One song played from the playlist. Then next song was the
song where I left off from the previous day's album.

I had to powerup my desktop PC to clear the queue just to listen to the
music I wanted to listen to, on my premium Spotify account. If I wasn't
paying for Premium, I wouldn't think I would have much right to complain
(to you).
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Re: Album songs won't play in order

Moderator
Moderator

Got it @jameselgringo!

 

You should be able to play a whole album without shuffle when you open it and press the first song in the list instead of the green Shuffle Play button, you don't need to queue it.

 

You're right that there isn't a way to remove all the songs from the mobile queue at once, but can choose the last track in the queue and skip it to get rid of the queue faster.

 

You can also leave a +Vote here if you'd like to see the feature implemented.

 

Does this work better for you? If you have trouble, feel free to send us a screen recording of what happens when you try that and we'll take a closer look.

 

We hope this info helps. We'll be here if you have any other questions.

ElenaModerator
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Re: Album songs won't play in order

Casual Listener
Thank you.
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Re: Album songs won't play in order

Casual Listener
Yes, it SHOULD work like you are suggesting. Open album, pick first song, album plays in entirety and in order. But it doesn’t work like that as many posters have noticed. First song plays, then the next song in (unrelated) queue plays, instead of next song in album.

So if I change my mind and want to play a different album, then I need to go and clear my queue every time I want to play an album.

Annoying!!
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Re: Album songs won't play in order

Moderator
Moderator

Hey there @Lehut,

 

Thanks for getting back to us 🙂

 

Can you give these steps a go and run a clean reinstall? By doing that you can make sure the app is up-to-date and the cache is not causing this issue.

 

If that doesn't do the trick, you can log into your account on another device. Does the issue persist? That way we can see if it's a device-related issue.

 

You can also send us a screenshot of what you're seeing. We'll investigate this further.

 

Keep us in the loop! If you have more questions, we are here for you.

 


 

 

VerModerator
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"Difficult roads often lead to beautiful destinations." ―Zig Ziglar

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