Android App "Premium Feature" Message and Music Not Playing

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Android App "Premium Feature" Message and Music Not Playing

afcc
Newbie

Plan

Premium

Country

United States

Device

LG V20

Operating System

Android 8.0.0 Oreo

 

My Question or Issue

I have a Spotify Premium account but the android app (and only the app--I am listening to music fine on my desktop) will only play a few seconds of a song before crashing. I tried uninstalling and reinstalling the app and now when I try to redownload my music a message appears that says I've discovered a "premium feature" even though I have a premium account. When I click the pop up message the phone flashes the page that people that don't have premium would get before returning to my home screen. I can't listen to any of my music -- downloaded or not. This only started happening today because I was listening to music fine on the Android app yesterday. I don't think the app has been updated since then so I'm not sure what's going on. 

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