Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Android][Other]

[Android][Other]

I have recently been using Spotify on a Droid Turbo 2 with the default lost screen enabled. With this lock screen swiping up allows user to see notifications or, if music is playing on most apps, control sonds with back, play/pause, and skip. This feature works with all built in music players as well as others such as Soundcloud and Chromecast. 

Unfortunatly while listening to Spotify I must unlock the phone navigate to the app then pause or control music. This is so inefficient and such a waste of a very user friendly system. I hope we can figure this out!

Reply
3 Replies

Hey there!

No worries, we'll give you a hand with this.

Try heading to your phone's Settings > Sound & Notifications and pick "Show All" under "When device is locked".

Let us know if that helps.

I have the same issue and that solution didn't fix the issue. Any other ideas?

If you go to the App-Manager and go to the Spotify App.

What excatly is written at the point Notifications?

Is it at normal? Maybe you block notifications from Spotify.

 

Lucas

Screenshot_20161015-095521.png
Screenshot_20161015-095454.png

Suggested posts