**** Android app users, take action! -- here's how... ****
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Everyone who is frustrated with the Spotify Android app, due either to its utter lack of quality or its utter lack of support, please consider taking the following two actions:
1.) File a report with the Better Business Bureau -- many reports have already been filed, and the company currently has an F rating. The company is required to address these reports and attempt to resolve the issues contained within -- help send Spotify a message that their shoddy app and support will not be tolerated by paying users:
http://www.bbb.org/new-york-city/business-reviews/mobile-apps/spotify-in-new-york-ny-127561
Be sure to detail specific bugs that prevent your effective use of the app and/or service -- there are many to pick from. Also comment on the unresponsiveness of product support and the utter lack of communication and feedback.
2.) Contact Google Play and ask that Spotify be removed from "Top Developer" status -- start here:
http://support.google.com/googleplay/bin/static.py?hl=en&ts=2520903&page=ts.cs (Select "Other" to leave a custom message)
Make Google aware that Spotify does not deserve any such status or recognition, given their unresponsiveness to product support requests and their unreasonably long release cycle times.
Spotify is not a free service -- we pay to use this service and this app. There is an expectation of quality that is not being met, and has not been met for well over a year, despite Spotify's continuous revenue stream from its Android users. Let them know we are tired of waiting, and pressure them to hear the voice of their customers!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page