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App closes unexpectedly while playing without error message

App closes unexpectedly while playing without error message

I was using Spotify before on my old phone - Galaxy Note 2 without any problem until I brought a new one last October - Samsung S6 Edge +


After switching, Spotify frequently closes unexpectedly while using without prompting any error message.


Is it a software compatability issue? or my phone has a defect?


Thanks in advance 🙂



3 Replies

Hello @VintageSeason


Try uninstalling Spotify, deleting all of it's cache and reinstalling.




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I'm not a Spotify official! Just here to help!

I'll give this a shot. Thanks, buddy!

Same Problem on my LG G4.  Read the latest comments in Googles Play Store. We are not allone.


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