Auto deletion

Reply

Auto deletion

Aropruett
Casual Listener
Everytime I download songs to my phonemail, about couple hours later they get deleted. This is the 20th time I've downloaded songs and they just keep getting deleted.
2 Replies

Re: Auto deletion

Erika
Roadie

Hey @Aropruett and welcome to our Community!

 

That's not cool. Please follow the steps here:

 

  • Log in to your account page on our website and click Offline devices in the menu on the left.
  • Click REMOVE ALL DEVICES.
  • Reinstall the app with the steps here.
  • Save your offline tracks again.

 

Does that help at all? Keep us posted :)

Re: Auto deletion

Aropruett
Casual Listener
It still didn't help but thank you!
SUGGESTED POSTS