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Can't change country

Ycgurt23
Casual Listener
Hi, I originally downloaded Spotify in Spain and now I can't get in as it says the country is Spain and it doesn't give me another option to change? Can you please help??
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Solution!

Dreadlord
Community Legend

Hey @Ycgurt23,

 

You have to follow the guide "Change country settings" that you can find here.

If you were unable to change your country settings for some reason it's best to get in contact with the customer support directly using the online contact form or via Twitter @SpotifyCares. and they will be able to look into getting this sorted for you. 


 

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3 Replies

Dreadlord
Community Legend

Hey @Ycgurt23,

 

Welcome to Spotify Community!

Can you confirm if you are Premium or Free user? : )

Ycgurt23
Casual Listener
Free
Solution!

Dreadlord
Community Legend

Hey @Ycgurt23,

 

You have to follow the guide "Change country settings" that you can find here.

If you were unable to change your country settings for some reason it's best to get in contact with the customer support directly using the online contact form or via Twitter @SpotifyCares. and they will be able to look into getting this sorted for you. 


 

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