Can't delete empty playlist folder in the new Spotify Android update.

[t3hbutt3rs]

Here is my desktop Spotify playlist http://i.imgur.com/S5b3E.jpg and here is my mobile Spotify playlist http://i.imgur.com/B6faU.png Now for some reason or another, I've tried EVERTHING imaginable to try and delete that Timbaland playlist in the bottom of my mobile version. When you click on it, it opens and shows theres a T.I. album in their, and that has no music in it and is non deleteable. So I come to the Spotify community for help! Thanks in advance for any possible solutions!

[pb_ee1]

It is! Thanks! :]

[JD1990]

Hey Richard,

It seems I have lost 3 collaborative playlists from my spotify account since the help you gave me yesterday. Do you have any idea how this could have happened?

Regards

[Richard]

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@JD1990 wrote:

Hey Richard,

It seems I have lost 3 collaborative playlists from my spotify account since the help you gave me yesterday. Do you have any idea how this could have happened?

Regards

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I deleted the playlists you asked for. What were the others called? I'll see if I can restore them.

[exit4all]

Hi Richard,

I have the same problem here: a floating folder (Petra), only visible on Android and iOS, but not capable of deleting it. I suppose a corrupted profile as well? I'd be glad if you could fix it for me.

Thnx 🙂

Cheers.

[Richard]

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@exit4all wrote:

Hi Richard,

I have the same problem here: a floating folder (Petra), only visible on Android and iOS, but not capable of deleting it. I suppose a corrupted profile as well? I'd be glad if you could fix it for me.

Thnx 🙂

Cheers.

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I've attempted the fix on your account. Any better?

[exit4all]

Hi Richard,

Perfect! I could remove the floating folder. Everything seems to be fine now.

Thnx!

Cheers.

[JD1990]

Dear Richard

I was able to restore them from a the pinned playlists on the Windows 7 startbar thankfully. However I now have a repeat of the previous issue with playlists undownloading and redownloading.

JD and JB has started reappearing on a regular basis as a downloaded playlist on my android device and the playlist Quiet requires redwonloading everytime. Could JD and JB be deleted (from the device not my account) and could it made so that Quiet is on permanant download?

This is pretty crazy, is there no fix that can be applied to the android application? I don't imagine you're directly responsible for that but do you know if there is something on the way?

Thank very much for your help,

Regards

[Richard]

The unsyncing issue is one we're absolutely aware of at the moment, see this thread: http://community.spotify.com/t5/Mobile-Android/Playlists-keep-disappearing-unsyncing/td-p/162992

Right now, I don't have a fix for that but the right guys are on it.  With that in mind, do you still want that playlist deleted? (It might not do much to help)

[Ninpha]

i have the same problem. RICHARD, could you please delete an empty folder named "BY OTHERS". it only appears in the android app. thanks in advance 🙂

[Richard]

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@Ninpha wrote:

i have the same problem. RICHARD, could you please delete an empty folder named "BY OTHERS". it only appears in the android app. thanks in advance 🙂

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I've attempted that fix for you - how's it looking?

[Morgers]

Hi... I have a folder i cannot delete... It only appers in ios apps... Its at the bottom.. Named "Kate Bush".. It contains many empty folders inside it.. Attempt to delete crashes the app... But it seems the app crashes anyhow after a few secounds... 😞 Can you fix??

[Richard]

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@Morgers wrote:
Hi... I have a folder i cannot delete... It only appers in ios apps... Its at the bottom.. Named "Kate Bush".. It contains many empty folders inside it.. Attempt to delete crashes the app... But it seems the app crashes anyhow after a few secounds... 😞 Can you fix??

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I've removed that playlist for you now. How's everything looking?

[Morgers]

lookin good.. tnx!! 🙂

[measley]

Richard, 

I have the same issue. I have a playlist called SpotON Radio on my iphone that I can't delete. Can you do that for me?

[Richard]

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@measley wrote:

Richard, 

I have the same issue. I have a playlist called SpotON Radio on my iphone that I can't delete. Can you do that for me?

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This should be fixed for you now.

[mun_ster]

Richard,

I have the same problem. The playlist folder is 'Jades Sh*t Music.' 

Please can this be removed.

Thanks

[Richard]

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@mun_ster wrote:

Richard,

I have the same problem. The playlist folder is 'Jades Sh*t Music.' 

Please can this be removed.

Thanks

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No problem, all done.

[Lifa]

I have a folder that only appears in the Android app called 'Warcraft', with a few other empty folders inside it. Could you delete this for me? (:

[eukku]

Hi! I have the same problem. My android client shows empy folder, but destop client doesn't show it at all, and I just can't delete it. Could someone kindly remove this empty folder from my accounts playlist.

Thank You!

[Richard]

Done, guys!