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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210837 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210837 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561262 Views

78 replies

3 likes

  • 561262 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463111 Views

575 replies

39 likes

Account
Free
  • 463111 Views
  • 575 replies
  • 39 likes

Can't access my spotify prenium on my mobile

I downloaded spotify premium on my laptop today with Paypal. I also signed into my mobile phone (Nokia Lumini 635), but it still seems to be on 'free' as t doesn't make any mention of premium or how to install it or anything. I want to listen to Spot...

Newbie

I downloaded spotify premium on my laptop today with Paypal. I also signed into my mobile phone (Nokia Lumini 635), but it still seems to be on 'free' as t doesn't make any mention of premium or...

user-removed

Not applicable

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Cannot connect to internet

I tried browsing for music but the message "No internet connection availble" appears at the bottom. I am connected to wifi on my phone and all my other apps work online perfectly so why doesn't this one? If anyone knows how to fix this, please reply....

Casual Listener

I tried browsing for music but the message "No internet connection availble" appears at the bottom.  I am connected to wifi on my phone and all my other apps work online perfectly so why doesn't...

ghostkey

Regular

5745 Views

17 replies

0 likes

  • 5745 Views
  • 17 replies
  • 0 likes

Spotify shredded my SD Card

Brief description of the issue: Spotify destroyed my SD card. In attempt to have offline save to the SD card I did a fresh reinstall as others suggested. Upon reinstalling I queued up some offline downloads. Shortly after I received a notification "B...

Newbie

Brief description of the issue:   Spotify destroyed my SD card. In attempt to have offline save to the SD card I did a fresh reinstall as others suggested. Upon reinstalling I queued up some of...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

Sony options

Hi,Would it be possible to move the three dots of song options a bit to the left. It's really annoying to try to hit that button when it mainly scrolls the songlist on starts to play that song. I use that button mostly formula adding song to queue, s...

Newbie

Hi, Would it be possible to move the three dots of song options a bit to the left. It's really annoying to try to hit that button when it mainly scrolls the songlist on starts to play that song. I u...

Fonzter

Music Fan

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Moving Regions

Hi there!I moved to London from Australia a few months ago and my Spotify still hasn't caught up with the fact that I've relocated country/region.Does anyone know what I can do?

Newbie

Hi there! I moved to London from Australia a few months ago and my Spotify still hasn't caught up with the fact that I've relocated country/region. Does anyone know what I can do?

1230 Views

0 replies

0 likes

  • 1230 Views
  • 0 replies
  • 0 likes

Terrible sound quality

Spotify premium, even after putting the settings to 'extreme'. It just sounds like old 64kbit/s MP3 or worse. Doesn't matter if I put my phone on WiFi or 4G network, remains the same. If I want bad quallity, I will use Kazaa for downloading. Solution...

Newbie

Spotify premium, even after putting the settings to 'extreme'. It just sounds like old 64kbit/s MP3 or worse. Doesn't matter if I put my phone on WiFi or 4G network, remains the same. If I want bad q...

Nico

Community Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Volume sur galaxy s6/edge

Bonjour, j'ai un gros problème de son avec spotify (prise jack et Bluetooth) et que avec spotify : le volume fait des vagues comme si spotify était incompatible avec l'equaliseur du temephoneJe vous remercie par avanceCordialement

Newbie

Bonjour, j'ai un gros problème de son avec spotify (prise jack et Bluetooth) et que avec spotify : le volume fait des vagues comme si spotify était incompatible avec l'equaliseur du temephone Je vou...

Hytock

Casual Listener

689 Views

4 replies

0 likes

  • 689 Views
  • 4 replies
  • 0 likes

Will not play next song in queue / playlist.

This is making Spotify unusable for me. I've tried deleting cache, uninstallling, power cycling my Kindle HDX. Even tried downloading a different version. Nothing works. Once a song ends it just stops. The play/pause button is on pause meaning it sho...

Casual Listener

This is making Spotify unusable for me. I've tried deleting cache, uninstallling, power cycling my Kindle HDX. Even tried downloading a different version. Nothing works. Once a song ends it just stop...

miketh2005

Casual Listener

895 Views

1 replies

0 likes

  • 895 Views
  • 1 replies
  • 0 likes

Guardian app volume issues

Hi, the volume on Spotify has started decreasing once I click on a story, in the same way it decreases when you play a video. This doesn't happen on the Guardian main page.I have been using Spotify alongside the Guardian app for many months with nary...

Casual Listener

Hi, the volume on Spotify has started decreasing once I click on a story, in the same way it decreases when you play a video. This doesn't happen on the Guardian main page. I have been using Spotify...

523 Views

0 replies

0 likes

Android
Guardian
Volume fade
  • 523 Views
  • 0 replies
  • 0 likes

Spotify style cover lock screen widget does not work on Z3 compact after 5.1.1 upgrade.

Hi Spotify style cover lock screen widget does not work on Z3 compact after 5.1.1 upgrade.Everything looks the same but the widget does not react when I press the buttons.I can see that the widget registers the touch but nothing happens. Did I factor...

Casual Listener

  Hi   Spotify style cover lock screen widget does not work on Z3 compact after 5.1.1 upgrade. Everything looks the same but the widget does not react when I press the buttons. I can s...

Ingenher

Casual Listener

1329 Views

5 replies

2 likes

  • 1329 Views
  • 5 replies
  • 2 likes

syncing to downloads

How do I sync music to downloads on a Samsung galaxy 4?

Newbie

How do I sync music to downloads on a Samsung galaxy 4?

driveflanger

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

App just keeps loading and loading

Spotify has been acting really weird lately. Whenever I open it, it's like it's blank. It will just show a blank page for the now playing (when I open it through the widget on my home screen), and then when I hit back, it shows the top bar, but just ...

Newbie

Spotify has been acting really weird lately.  Whenever I open it, it's like it's blank. It will just show a blank page for the now playing (when I open it through the widget on my home screen), ...

1044 Views

0 replies

1 likes

  • 1044 Views
  • 0 replies
  • 1 likes

Spotify deletes offline playlists

Hi there, Today i ordered Spotify Premium on my Galaxy S5, but i've some problems.. When i download a playlist offline and i put Spotify in offline mode, its deleting the offline playlist and logs out my account everytime i open Spotify.. How can i f...

Newbie

Hi there,   Today i ordered Spotify Premium on my Galaxy S5, but i've some problems..   When i download a playlist offline and i put Spotify in offline mode, its deleting the offline pl...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Solved!! How do i save cache to external sd card

I have two mobiles, one is saving on external sd card and the other is on the device itself, how can i swap it to ext sd card instead?

Casual Listener

I have two mobiles, one is saving on external sd card and the other is on the device itself, how can i swap it to ext sd card instead?

kbrooksc

Community Legend

7847 Views

3 replies

0 likes

  • 7847 Views
  • 3 replies
  • 0 likes

How do I delete the offline tracks on my android device?

Hi there.I want to delete the downloaded spotify tracks on my android phone because I run out of storage.How can I do this?If it's possible I want to delete all of the offline playlist but still got them as download able playlists for other devices j...

Newbie

Hi there. I want to delete the downloaded spotify tracks on my android phone because I run out of storage. How can I do this? If it's possible I want to delete all of the offline playlist but stil...

Nico

Community Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Solved!! Marantz 1605 sudden disconnect after 2 sec song play

Sudden this weekend Marantz 1605 cannot play songs selected from my Asus android 5.0.1.Was working always fine, but now Marantz connect, start the song for 2 seconds and strean stops. Guess it crashes when try to load cover from Spotify.It tells " co...

Regular

Sudden this weekend Marantz 1605 cannot play songs selected from my Asus android 5.0.1. Was working always fine, but now Marantz connect, start the song for 2 seconds and strean stops. Guess it cras...

dsah

Roadie

8657 Views

55 replies

0 likes

  • 8657 Views
  • 55 replies
  • 0 likes

Por que tengo que descargar siempre las pistas

Quisiera saber por que desde hace unos días descargó las pistas y no se quedan guardadas esto esta causando que mis datos se estén terminando por su atención gracias

Newbie

Quisiera saber por que desde hace unos días descargó las pistas y no se quedan guardadas esto esta causando que mis datos se estén terminando por su atención gracias

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Spotify connect stoppted working for no reason!?

Hi,I have a Marantz sr7009 with spotify connect. It has ben working superfine for 7 months but stoppted working last saturday. For no reason at all.We use ipad, ipad mini, iPhone 5 with spotify. Now here is the funny part.. I can get a track working ...

Newbie

Hi, I have a Marantz sr7009 with spotify connect. It has ben working superfine for 7 months but stoppted working last saturday. For no reason at all. We use ipad, ipad mini, iPhone 5 with spotify. ...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

"Failed signing into Spotify. User needs premium subscription." Spotify is already uninstalled

Hi guys. I uninstalled Spotify in July when my Premium expired, but I still get a pop up message whenever I turn on my phone or connect to wi-fi saying that signing in Spotify failed because I don't have a subscription. I'm currently using a Galaxy S...

Newbie

Hi guys. I uninstalled Spotify in July when my Premium expired, but I still get a pop up message whenever I turn on my phone or connect to wi-fi saying that signing in Spotify failed because I don't ...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes