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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6871 Views

0 replies

7 likes

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Volume while streaming

Hi everyone, i'm having some troubles while streaming, the volume of each song goes up and down, almost 5 or 6 times per song, and i'm getting crazy, this start like a week ago, i'm using a galaxy s6 edge, normal streaming quality, if anyone have the...

Newbie

Hi everyone, i'm having some troubles while streaming, the volume of each song goes up and down, almost 5 or 6 times per song, and i'm getting crazy, this start like a week ago, i'm using a galaxy s6...

Daniel

Community Legend

355 Views

1 replies

0 likes

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Spotify disconnecting bluetooth when a call comes in then reconnects immediately after.

I'm having a problem with my HTC ONE M8 running android 5.0.1 and I have spotify v. 2.7.0.883. Everytime I connect it with my car and start playing music via bluetooth and receive a call my bluetooth will disconnect and not allow me to take the call....

Regular

I'm having a problem with my HTC ONE M8 running android 5.0.1 and I have spotify v. 2.7.0.883. Everytime I connect it with my car and start playing music via bluetooth and receive a call my bluetooth...

Tazzebbug94

Regular

993 Views

8 replies

0 likes

  • 993 Views
  • 8 replies
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Volume of tracks uneven

Hey all, fairly recent bug I've encountered. A lot of my songs are either very quiet incomparison or very loud. Leading to either not being able to hear anything or having a heart attack when the track changes. I'm using a Galaxy S4, I've tried unist...

Visitor

Hey all, fairly recent bug I've encountered.    A lot of my songs are either very quiet incomparison or very loud. Leading to either not being able to hear anything or having a heart atta...

Yearofthegoat

Casual Listener

854 Views

4 replies

2 likes

  • 854 Views
  • 4 replies
  • 2 likes

Extremely slow loading times on all aspects of application

Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - my playlists, the application itself, images, the br...

Newbie

Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - m...

Punkygirl

Newbie

81674 Views

13 replies

14 likes

Android 5.0.2
application
Buffering
galaxy s5
loading
Mobile
Playlists
Samsung
samsung galaxy s5
slow
  • 81674 Views
  • 13 replies
  • 14 likes

New update

Hi @Daniel! When will the new update be available through google play store?

Roadie

Hi @Daniel! When will the new update be available through google play store?

Daniel

Community Legend

510 Views

1 replies

0 likes

New Update
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Solved!! spotify deleted my offline songs because premium trial ended?

consider the scenario -use premium trial-trial ended-"oh my trial ended... no problem, i will renew it when i get to home! because i jsut love this spotiloveify ^^ "-spotify deletes all my offline songs because im a free user for a couple hours.-i re...

Visitor

consider the scenario   -use premium trial -trial ended -"oh my trial ended... no problem, i will renew it when i get to home! because i jsut love this spotiloveify ^^ " -spotify deletes al...

user-removed

Not applicable

1323 Views

5 replies

0 likes

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Android not fully synced with Windows

Hi, my Android shows I have 772 songs but on Windows its shows I have 769. I have tried uninstalling and reinstalling on both phone and PC but I get the same problem. What is wrong and how do I fix it? Thanks very much

Regular

Hi, my Android shows I have 772 songs but on Windows its shows I have 769.   I have tried uninstalling and reinstalling on both phone and PC but I get the same problem. What is wrong and how d...

jessy4paws

Regular

873 Views

9 replies

0 likes

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Release Notes - Spotify for Android (2.7.0)

  What's new in this version (2.7.0)   Minor improvements

Community Legend

  What's new in this version (2.7.0)   Minor improvements

590 Views

0 replies

0 likes

Android
Release Notes
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Solved!! Help - Maximum playtime for connect

Hello, Is there a timeout set for playback via connect? I have a 100 track playlist set to repeat on a Tesco Hudl, I am using connect to playback via a music system. If I leave this playlist playing over night then by morning it has stopped. Does any...

Regular

Hello,   Is there a timeout set for playback via connect? I have a 100 track playlist set to repeat on a Tesco Hudl, I am using connect to playback via a music system. If I leave this playlist...

Daniel

Community Legend

1309 Views

8 replies

0 likes

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  • 8 replies
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Offline music no longer available

I have about 50 albums which I have downloaded so that I can listen while I am offline. Today all albums were no longer available offline and I have had to download them all again. Any reason for this?

Casual Listener

I have about 50 albums which I have downloaded so that I can listen while I am offline. Today all albums were no longer available offline and I have had to download them all again.  Any reason&n...

shaun_plant-nz

Casual Listener

608 Views

2 replies

0 likes

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Solved!! Spotify won't play my local songs

Hi there !! I've got several local songs on my dekstop and those files play without problemes on my pc.but when I add those songs to a playlist that I use for my phone (one plus one CM12). My phone can't play those songs and won't download for offlin...

Casual Listener

Hi there !!    I've got several local songs on my dekstop and those files play without problemes on my pc. but when I add those songs to a playlist that I use for my phone (one plus on...

Rashtar

Casual Listener

799 Views

3 replies

0 likes

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Android app using excessive data for past three weeks

For some reason my Android app has suddenly started using excessive data. Today I streamed two albums and found the app consumed 2.74GB of data. It's been happening for three weeks now and, having been a user for a number of years now, this is defini...

Casual Listener

  For some reason my Android app has suddenly started using excessive data. Today I streamed two albums and found the app consumed 2.74GB of data. It's been happening for three weeks now and, h...

Daniel

Community Legend

404 Views

1 replies

0 likes

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Solved!! every album plays in shuffle mode

Every time I play an album now it automatically changes the running order and I can't change it to play in the correct order. This happens with all albums.

Casual Listener

Every time I play an album now it automatically changes the running order and I can't change it to play in the correct order. This happens with all albums.

olliegrifter

Casual Listener

874 Views

6 replies

0 likes

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Solved!! Spotify no longer works on my Galaxy Note 4

Hi. I'm a spotify premium user and as of the last few days, spotify simply no longer works on my Galaxy Note 4 phone. I've tried uninstalling and re-installing the app 4 times or so, rebooting my phone, etc. Nothing works. When I try to open it, I ge...

Newbie

Hi. I'm a spotify premium user and as of the last few days, spotify simply no longer works on my Galaxy Note 4 phone. I've tried uninstalling and re-installing the app 4 times or so, rebooting my pho...

Daniel

Community Legend

2363 Views

2 replies

0 likes

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Solved!! volumen bajo

necesito de su ayuda, en mi samsung galaxy s4 uso la app pero cuando reprodusco la musica noto que se reduce el volumen y lo tengo al maximo y lo comparo con el reproductor del telefono y este no tiene ese problema necesito saber como configurar spot...

Visitor

necesito de su ayuda, en mi samsung galaxy s4 uso la app pero cuando reprodusco la musica noto que se reduce el volumen y lo tengo al maximo y lo comparo con el reproductor del telefono y este no tie...

onitora12

Casual Listener

59982 Views

26 replies

0 likes

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volume and equalization issues Samsung Galaxy 6

main equalizer does not work volume issues withGoogle Maps volume adjustment..main volume low with bluetooth...

Casual Listener

main equalizer does not work volume issues withGoogle Maps volume adjustment..main volume low with bluetooth...

Daniel

Community Legend

1269 Views

2 replies

0 likes

spotify sound
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Solved!! Spotify Doesn't Work!!!

Spotify - the icon- doesn't appear on the notifications bar on my device even while the app is running background. I have to click the icon on the menu every single time to see what I'm listening to. I guess it is because of the Musicxmatch app which...

Casual Listener

Spotify - the icon- doesn't appear on the notifications bar on my device even while the app is running background. I have to click the icon on the menu every single time to see what I'm listening to....

ErickRGuetta

Community Legend

1549 Views

7 replies

0 likes

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I'm using an android device, and the spotify max volume is still too low.

I've tried looking for posts about this topic, but I cannot find any solutions. compared to other audio apps, Spotify is pitiful. And it wasn't always like this. I've only had this problem for a couple of months. Before, I'd use to have to turn the v...

Newbie

I've tried looking for posts about this topic, but I cannot find any solutions. compared to other audio apps, Spotify is pitiful. And it wasn't always like this. I've only had this problem for a coup...

ErickRGuetta

Community Legend

595 Views

1 replies

0 likes

volume
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Solved!! Android app redownload tracks switching cell off and tracks stopping

First of all apologies if this has been mentioned before but after reading a large amount of comments I am at my wits end. I have a premium account, a desktop with the software installed with Win7 64bit. I also _for remote access - use an android cel...

Music Fan

First of all apologies if this has been mentioned before but after reading a large amount of comments I am at my wits end. I have a premium account, a desktop with the software installed with Win7 64...

kapitikarl

Music Fan

875 Views

4 replies

0 likes

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Solved!! Some albums are on spotify but aren't showing up on the artist page

When I search for the Bleacher's "I wanna get better" and "Strange Desire" they won't show up on the spotify app, I went on to the web player found it and added it to my music, however the tracks are all grayed out and won't play nor show up on the a...

Regular

When I search for the Bleacher's  "I wanna get better" and "Strange Desire" they won't show up on the spotify app, I went on to the web player found it and added it to my music, however the trac...

DannyFL

Roadie

12809 Views

21 replies

0 likes

Albums
  • 12809 Views
  • 21 replies
  • 0 likes