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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118765 Views

27 replies

4 likes

  • 118765 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239533 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239533 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600395 Views

79 replies

3 likes

  • 600395 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492883 Views

581 replies

42 likes

Account
Free
  • 492883 Views
  • 581 replies
  • 42 likes

Spotify offline mode while using roaming on another application?

Hi there guys,So I'm about to go on a roadtrip through France and so I downloaded a couple of playlists I would listen to while on the road. My plan was to listen to them with Spotify being on offline mode so I could use my roaming data for Waze(GPS)...

Newbie

Hi there guys, So I'm about to go on a roadtrip through France and so I downloaded a couple of playlists I would listen to while on the road. My plan was to listen to them with Spotify being on offl...

Skellingtor

Community Legend

1116 Views

1 replies

0 likes

  • 1116 Views
  • 1 replies
  • 0 likes

Solved!! What quality is downloaded when one has different quality settings for streaming and offline mode?

Let's say you have the following quality settings and that you right now are NOT on wifi: - Streaming: normal- Offline: extreme Then you add a new track to a playlist that is available offline. Since I only have syncing over wifi, it doesn't download...

Regular

Let's say you have the following quality settings and that you right now are NOT on wifi:   - Streaming: normal - Offline: extreme   Then you add a new track to a playlist that is avai...

user-removed

Not applicable

1295 Views

3 replies

1 likes

Android
Offline syncing
quality sync
  • 1295 Views
  • 3 replies
  • 1 likes

Spotify via USB in the car/ problems via Android

Hi, if I connect the iphone with the USB port in my car it works. I can handle my playlist by using the radio screen and my car plays the music. if I connect my Android (5.0.2) mobile with the USB it does not work. No Spotify Playlist available. Only...

Newbie

Hi,     if I connect the iphone with the USB port in my car it works. I can handle my playlist by using the radio screen and my car plays the music. if I connect my Android (5.0.2) m...

859 Views

0 replies

0 likes

  • 859 Views
  • 0 replies
  • 0 likes

Spotify not working on android

Hello,I cannot do anything you sugested on this forum because when I click the icon the screen becomes black and that is it, it goes back to home page! In Play store does not appear so I am going on a web page and click on download and takes me to Pl...

Newbie

Hello, I cannot do anything you sugested on this forum because when I click the icon the screen becomes black and that is it, it goes back to home page! In Play store does not appear so I am going o...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

college discount not working

I'm trying to sign up for the college discount but at first it wouldn't find my school, then eventually worked, but then said they couldn't find me in my school. I waited a few days and tried to redo it and now it keeps saying my card is having a bad...

Regular

I'm trying to sign up for the college discount but at first it wouldn't find my school, then eventually worked, but then said they couldn't find me in my school. I waited a few days and tried to redo...

Jacktofallos

Regular

1540 Views

9 replies

0 likes

  • 1540 Views
  • 9 replies
  • 0 likes

Spotify connect

I would like to play spotify in iTunes but CONNECT does not show up on the bottom of the spotify screen on my iphone. Can anyone help please.

Casual Listener

I would like to play spotify in iTunes but CONNECT does not show up on the bottom of the spotify screen on my iphone. Can anyone help please.

Amarro

Community Legend

753 Views

3 replies

0 likes

  • 753 Views
  • 3 replies
  • 0 likes

I can't change my password. It's says' form has expired'

I had forgotten my password and as I had changed the password an error message appeared and stated that 'form had expired'.

Newbie

I had forgotten my password and as I had changed the password an error message appeared and stated that 'form had expired'.

Ambivalence

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Certain songs in Playlist won't download to android phone

I've got a playlist for my local files to sync them with spotify on my phone. Everything works fine, but some songs of the exact same artist/album won't download and aren't event playable. It contains japanese Kanji, but many other songs in the list ...

Newbie

I've got a playlist for my local files to sync them with spotify on my phone. Everything works fine, but some songs of the exact same artist/album won't download and aren't event playable. It co...

Skellingtor

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Missing Music on Spotify

Hi I've got a problem with my Android Spotify App. All my albums has disappered. I know that the basic solution is to relog the acoount but i think it isn't working cuz i'm using an Facebook account. What should i do? Thanks for help

Newbie

Hi  I've got a problem with my Android Spotify App. All my albums has disappered. I know that the basic solution is to relog the acoount but i think it isn't working cuz i'm using an Facebook a...

driveflanger

Community Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Solved!! [android] backing up offline music

hi,since I started to change rom or just manually update the os on my oneplus I faced a problem: before perfome factory reset on my device in order to flash a new rom, I always launch titanium to backup all my apps. Unfortunally titanium doesn't back...

Regular

hi, since I started to change rom or just manually update the os on my oneplus I faced a problem: before perfome factory reset on my device in order to flash a new rom, I always launch titanium to b...

user-removed

Not applicable

9639 Views

5 replies

0 likes

  • 9639 Views
  • 5 replies
  • 0 likes

Use internal and external storage for Spotify

So after some searching on the internet, I couldn't find the right answer. That's why I'm asking it here. Is it possible to let Spotify use both the internal SD and the external SD. I actually bought the external SD for Spotify, but now I notice I ca...

Casual Listener

So after some searching on the internet, I couldn't find the right answer. That's why I'm asking it here.   Is it possible to let Spotify use both the internal SD and the external SD. I actu...

Ttlphoto

Newbie

1884 Views

2 replies

0 likes

  • 1884 Views
  • 2 replies
  • 0 likes

Offline Playlist after flashing rom

So, I flash new roms almost every week which requires me to wipe data. With any other application this isn't an issue since I can use backup apps that will restore everything perfectly fine for me, but Spotify is the exception. Everytime I flash a ne...

Casual Listener

So, I flash new roms almost every week which requires me to wipe data.  With any other application this isn't an issue since I can use backup apps that will restore everything perfectly fine for...

Jovawankenobi

Regular

3082 Views

6 replies

1 likes

  • 3082 Views
  • 6 replies
  • 1 likes

can not sign in because i created the account in a diferente country

I created the account when i was on holidays adn when i try to sign in at home it tells me i am trying to enter from a different country and wouldnt let me sign in. Could you help me? Thanks

Visitor

I created the account when i was on holidays adn when i try to sign in at home it tells me i am trying to enter from a different country and wouldnt let me sign in. Could you help me? Thanks

jonasherdegen

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

No funciona modo premium

Casual Listener

3252

Casual Listener

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Won't play!

Why does some artist's content suddenly become inaccessible? There are at least 3 artists i've saved to my library recently whose conent won't play or download.

Newbie

Why does some artist's content suddenly become inaccessible? There are at least 3 artists i've saved to my library recently whose conent won't play or download.

kbrooksc

Community Legend

426 Views

2 replies

0 likes

  • 426 Views
  • 2 replies
  • 0 likes

Connect on iphone

I want to play to itunes but connect does not show up

Casual Listener

I want to play to itunes but connect does not show up

Flyfscot

Casual Listener

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

application lags and loads slowly.

I have a new Samsung s5 active. I have reinstalled the Spotify app many times. I force stop and clear the cache. However the app lags when I try to click on the "radio tab. When I click my play lists that takes a while to load as well. Changing songs...

Casual Listener

I have a new Samsung s5 active. I have reinstalled the Spotify app many times. I force stop and clear the cache. However the app lags when I try to click on the "radio tab. When I click my play lists...

supersonic

Casual Listener

484 Views

1 replies

2 likes

  • 484 Views
  • 1 replies
  • 2 likes

Help!

I can't find a playlist that my friend has on my PS4, I know for sure that I am following them both, I just cannot find this playlist, and neither can he on HIS PS4, we don't know what to do.

Casual Listener

I can't find a playlist that my friend has on my PS4, I know for sure that I am following them both, I just cannot find this playlist, and neither can he on HIS PS4, we don't know what to do.

Jchamilton

Casual Listener

681 Views

4 replies

0 likes

  • 681 Views
  • 4 replies
  • 0 likes

Problem to login

I have a new Samsung Galaxy S6. I'm not able to login to Spotify. I have empty cash and reinstalled Spotify several times, but nothing happens when I enter my user and pw. What to do?

Newbie

I have a new Samsung Galaxy S6. I'm not able to login to Spotify. I have empty cash and reinstalled Spotify several times, but nothing happens when I enter my user and pw. What to do?

Thomzen42

Newbie

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes