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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107449 Views

26 replies

3 likes

  • 107449 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217395 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217395 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571556 Views

79 replies

3 likes

  • 571556 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470811 Views

577 replies

40 likes

Account
Free
  • 470811 Views
  • 577 replies
  • 40 likes

Cant log in via facebook.

Hey! I have recently switched from my old iphone 4 to a samsung galaxy S, but im getting really frustrated about not being able to log in. All that happends is that the loading circle just keeps spinning and spinning. Tried doing a clean install wich...

Casual Listener

Hey!   I have recently switched from my old iphone 4 to a samsung galaxy S, but im getting really frustrated about not being able to log in. All that happends is that the loading circle just k...

yatima

Newbie

636 Views

3 replies

0 likes

  • 636 Views
  • 3 replies
  • 0 likes

Can't log in to my account on my app but I can online

Pretty pissed I just bought premium but when I downloaded the app I can't sign in with the information from my premium account

Newbie

Pretty pissed I just bought premium but when I downloaded the app I can't sign in with the information from my premium account

DasPeter

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Blurry Album Art in Notification

I'm currently on Android lollipop on lg d415 and for some reason the album art is always blurry in the notification panel when it's expanded its fine in the lockscreen. I hope I see an update where this is fixed

Newbie

I'm currently on Android lollipop on lg d415 and for some reason the album art is always blurry in the notification panel when it's expanded its fine in the lockscreen. I hope I see an update where t...

1355 Views

0 replies

0 likes

album artwork
  • 1355 Views
  • 0 replies
  • 0 likes

Not scrobbling to Last.FM from my phone

I have Last.FM scrobbling turned on in my Spotify settings and am logged in, but it won't scrobble tracks. It scrobbles from the Spotify on my computer, but not from the app on my phone.

Roadie

I have Last.FM scrobbling turned on in my Spotify settings and am logged in, but it won't scrobble tracks. It scrobbles from the Spotify on my computer, but not from the app on my phone.

NJMike

Roadie

1663 Views

5 replies

0 likes

  • 1663 Views
  • 5 replies
  • 0 likes

Removed "Available Offline" by mistake!

Hello! I had an available offline playlist but I unchecked that property by mistake. When I try to make it available offline again, spotify tries to download all the list. Is there anything to do or do I habe download all of them again?

Newbie

Hello! I had an available offline playlist but I unchecked that property by mistake. When I try to make it available offline again, spotify tries to download all the list. Is there anything to do or ...

cephalization

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

How can i listen misic only on my device

If someone use my account to listen music, I do not want listen their playlist or they don't want to listen my music. So how can I separate the users.

Newbie

If someone use my account to listen music, I do not want listen their playlist or they don't want to listen my music. So how can I separate the users.

cephalization

Community Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

playlist

why do my offline playlists keep getting deleted from my android device?

Newbie

why do my offline playlists keep getting deleted from my android device?

user-removed

Not applicable

71932 Views

1 replies

0 likes

  • 71932 Views
  • 1 replies
  • 0 likes

Missing album track C2C - Tetra

As described in post subject only 13 of the 14 tracks listed on the 'Tetra' album by artist C2C are available. Specifically song titled 'le banquet' is missing.Was wondering if this was an oversight or a licensing issue. Help much appreciated

Newbie

As described in post subject only 13 of the 14 tracks listed on the 'Tetra' album by artist C2C are available. Specifically song titled 'le banquet' is missing. Was wondering if this was an oversi...

kbrooksc

Community Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Moving Local Files

So I had alot of music on my pc that was local file music, i then synced this all with my phone and my music was then on phone and PC. However my PC has now deleted all of these local files and they no longer show up in my playlist on my PC. The song...

Newbie

So I had alot of music on my pc that was local file music, i then synced this all with my phone and my music was then on phone and PC. However my PC has now deleted all of these local files and they ...

kbrooksc

Community Legend

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

My spotify premium stopped earlier then it was supposed to be

I buyed spotify premium for 3 months a couple weeks ago but it stopped already. What can i do?

Casual Listener

I buyed spotify premium for 3 months a couple weeks ago but it stopped already. What can i do?

kbrooksc

Community Legend

550 Views

3 replies

0 likes

  • 550 Views
  • 3 replies
  • 0 likes

SD card storage - unreliable, and so spotify - unreliable.

It's a massive issue to me, Vodafone don't give me unlimited data so I try to have my frequently listened music stored offline. I only like high quality audio (obviously). Lost count of how many times I've had to do a complete uninstall just to get i...

Casual Listener

It's a massive issue to me, Vodafone don't give me unlimited data so I try to have my frequently listened music stored offline. I only like high quality audio (obviously). Lost count of how many time...

armchair_scouse

Newbie

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

RyanDan - Imagine

Not sure if I'm posting this in the right place but I'm new here!I can see this album (Imagine by RyanDan) and all its tracks on the web player but if crashes every time I try and play it. (It comes up with script-running problems.)My life phone can ...

Casual Listener

Not sure if I'm posting this in the right place but I'm new here! I can see this album (Imagine by RyanDan) and all its tracks on the web player but if crashes every time I try and play it. (It co...

plonkzzz

Casual Listener

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
  • 0 likes

spotify fails to launch

About 3 days ago after an update, Spotify stopped working. I am a premium member and am trying to get it to work again. === START OF TEMPLATE ===Brief description of the issue: Everytime i try to start spotify, it goes black, then says "Unfortunetly,...

Newbie

About 3 days ago after an update, Spotify stopped working. I am a premium member and am trying to get it to work again.      === START OF TEMPLATE === Brief description of the is...

huon22

Casual Listener

816 Views

3 replies

0 likes

  • 816 Views
  • 3 replies
  • 0 likes

Solved!! Spotify local tracks wireless sync no longer works

Hi, For some reason my Android device no longer appears under "Devices" ever since the Spotify desktop client was updated this morning.. Is there anyway we can revert to old desktop software? Or is there any particular reason why this would stop work...

Casual Listener

Hi,   For some reason my Android device no longer appears under "Devices" ever since the Spotify desktop client was updated this morning..   Is there anyway we can revert to old des...

cadmielp

Roadie

6990 Views

18 replies

4 likes

  • 6990 Views
  • 18 replies
  • 4 likes

Free Spotify playlist

I have been saving all my favourite songs to just one playlist. 2 nights ago I went a bit crazy and doubled my saved songs to the playlist. Now all I seem to be hearing on my playlist are the songs I saved 2 nights ago.

Music Fan

I have been saving all my favourite songs to just one playlist. 2 nights ago I went a bit crazy and doubled my saved songs to the playlist. Now all I seem to be hearing on my playlist are the songs I...

patdriessen

Music Fan

594 Views

2 replies

0 likes

  • 594 Views
  • 2 replies
  • 0 likes

Spotify Connect For Desktop App

I've followed every step i've seen on this issue, but i haven't had the slightest luck in any of it. I really want to listen to things that are on my computer when i'm away from it but this issue keeps me away from it. I've turned on Sync from cellul...

Regular

I've followed every step i've seen on this issue, but i haven't had the slightest luck in any of it. I really want to listen to things that are on my computer when i'm away from it but this issue kee...

flash042

Casual Listener

2049 Views

12 replies

0 likes

  • 2049 Views
  • 12 replies
  • 0 likes

Handsfree do not work! changing songs on spotify using hansfree do not work!

after i updated spotify on my samsung alpha my handsfree do not work as it should, i can not change song from the steering wheel, it used to work just fine, but after a update it stopped working.i am using an ALPINE head unit, can not change songs us...

Newbie

after i updated spotify on my samsung alpha my handsfree do not work as it should, i can not change song from the steering wheel, it used to work just fine, but after a update it stopped working. i ...

648 Views

0 replies

0 likes

  • 648 Views
  • 0 replies
  • 0 likes

Showing music information on car display

Hi there,When I play my spotify music by bluetooth connection in my car, it doesn't show any music information like tracktitle, artist and number. It only shows "streaming". The strange thing is that it does show the information when I connect with a...

Casual Listener

Hi there, When I play my spotify music by bluetooth connection in my car, it doesn't show any music information like tracktitle, artist and number. It only shows "streaming". The strange thing is ...

817 Views

0 replies

0 likes

  • 817 Views
  • 0 replies
  • 0 likes

Can't access my spotify prenium on my mobile

I downloaded spotify premium on my laptop today with Paypal. I also signed into my mobile phone (Nokia Lumini 635), but it still seems to be on 'free' as t doesn't make any mention of premium or how to install it or anything. I want to listen to Spot...

Newbie

I downloaded spotify premium on my laptop today with Paypal. I also signed into my mobile phone (Nokia Lumini 635), but it still seems to be on 'free' as t doesn't make any mention of premium or...

user-removed

Not applicable

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Cannot connect to internet

I tried browsing for music but the message "No internet connection availble" appears at the bottom. I am connected to wifi on my phone and all my other apps work online perfectly so why doesn't this one? If anyone knows how to fix this, please reply....

Casual Listener

I tried browsing for music but the message "No internet connection availble" appears at the bottom.  I am connected to wifi on my phone and all my other apps work online perfectly so why doesn't...

ghostkey

Regular

5953 Views

17 replies

0 likes

  • 5953 Views
  • 17 replies
  • 0 likes