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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375155 Views

541 replies

34 likes

Account
Free
  • 375155 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7499 Views

0 replies

7 likes

  • 7499 Views
  • 0 replies
  • 7 likes

Solved!! how can i get sptify 7 days free

How can I get Spotify Premium 7 days free

Newbie

How can I get Spotify Premium 7 days free

Hajibaba1

Newbie

1568 Views

3 replies

0 likes

  • 1568 Views
  • 3 replies
  • 0 likes

Issues with losing volume only on spotify

I have a galaxy s6, been a spotify premium member for years now and I recently got rid of my iPhone for a new samsung. Never had an issue with my iphone, but now with my s6 when I sync to a bluetooth device or wear my headphones and usually within a ...

Casual Listener

I have a galaxy s6, been a spotify premium member for years now and I recently got rid of my iPhone for a new samsung. Never had an issue with my iphone, but now with my s6 when I sync to a bluetooth...

user-removed

Not applicable

795 Views

3 replies

0 likes

  • 795 Views
  • 3 replies
  • 0 likes

Stuttering offline playback

I've been using the Spotify app on my phone for a long time. I save songs to my music to listen to offline. But all the sudden a few weeks ago, all my songs started stuttering a lot while playing. I've cleared the cache and reinstalled the app but no...

Newbie

 I've been using the Spotify app on my phone for a long time.  I save songs to my music to listen to offline.  But all the sudden a few weeks ago, all my songs started stuttering a lot...

498 Views

0 replies

0 likes

  • 498 Views
  • 0 replies
  • 0 likes

Unable to login through facebook.

Hi all,I've seen similar posts to this but I am still having issues. When I attempt to login with Facebook, I get a message saying the UN or PW is incorrect. I have reinstalled both Facebook and Spotify and cleared the data for both through the app s...

Newbie

Hi all, I've seen similar posts to this but I am still having issues. When I attempt to login with Facebook, I get a message saying the UN or PW is incorrect. I have reinstalled both Facebook and ...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Why does my LG3 phone automatically download new music?

My LG3 Android phone is automatically downloading new songs every time Spotify updates their playlists. I'm following certain playlists, but I'm afraid that my phone is going to run out of room--I'm down to 36% free storage. Some of the playlists are...

Casual Listener

My LG3 Android phone is automatically downloading new songs every time Spotify updates their playlists.   I'm following certain playlists, but I'm afraid that my phone is going to run out of roo...

sldl2004

Casual Listener

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Android Tablet says I'm on Free account when I'm on Premium

I've had a Premium account for several years, running usually on Macbook. I've installed the Spotify app on my Android tablet and although it's obviously going to the same account via Facebook login (same playlists etc) the app claims I'm only on Fre...

Visitor

I've had a Premium account for several years, running usually on Macbook. I've installed the Spotify app on my Android tablet and although it's obviously going to the same account via Facebook login ...

Jason

Spotify Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Spotify Keeps Crashing

Hello, I am running Androud 4.4.2 on a tablet and last week Spotify started randomly stopping when I try to load it. I was usually able to solve it by restarting my device but now I cannot get it to load at all. When I try to start Spotify it going t...

Visitor

Hello,   I am running Androud 4.4.2 on a tablet and last week Spotify started randomly stopping when I try to load it. I was usually able to solve it by restarting my device but now I cannot g...

acarmichael

Casual Listener

936 Views

3 replies

0 likes

  • 936 Views
  • 3 replies
  • 0 likes

Solved!! Can't select music!

Hello! I've been using the Spotify app on Android for a couple of months now and I've never experienced any problems with it, but since I've upgraded to a new ROM [Lollipop 5.1.1](xda link), I can't select music I want to play. The only way to really...

Visitor

Hello!   I've been using the Spotify app on Android for a couple of months now and I've never experienced any problems with it, but since I've upgraded to a new ROM [Lollipop 5.1.1](xda link),...

user-removed

Not applicable

1481 Views

4 replies

0 likes

Android 5.1.1
Lollipop
Play
select
  • 1481 Views
  • 4 replies
  • 0 likes

Solved!! Spotify app on Blackberry via Amazon Appstore

This one is driving me nuts - so much so I don't know if I will be paying for a full subscription once my trial is over.. I have a Blackberry passport, O/S version 10.3.1.779. Downloaded the Spotify app via the Amazon appstore. It was working perfect...

Casual Listener

This one is driving me nuts - so much so I don't know if I will be paying for a full subscription once my trial is over..   I have a Blackberry passport,  O/S version 10.3.1.779. Download...

emyvet

Music Fan

7054 Views

6 replies

0 likes

  • 7054 Views
  • 6 replies
  • 0 likes

Formulaire à expiré

Bonjour,J'essaye de réinitialiser mon mot de passe mais après validation je reçois toujours un message : le formulaire à expiréAuriez vous une solution ?Merci

Newbie

Bonjour, J'essaye de réinitialiser mon mot de passe mais après validation je reçois toujours un message : le formulaire à expiré Auriez vous une solution ? Merci

Jason

Spotify Legend

1354 Views

1 replies

0 likes

  • 1354 Views
  • 1 replies
  • 0 likes

search function not working

I am connected to my WiFi, signal is strong. I can listen to music but can't search for artists to add onto playlists. I am getting an error message, please try again. Help please.

Casual Listener

I am connected to my WiFi, signal is strong. I can listen to music but can't search for artists to add onto playlists. I am getting an error message, please try again. Help please.

M0HX

Community Legend

1353 Views

4 replies

0 likes

  • 1353 Views
  • 4 replies
  • 0 likes

Release Notes - Spotify for Android (3.0)

What's new in this version (3.0) New: The main player and mini player have a shiny new look. New: You can now swipe to change tracks in the mini player. Fictitious: This app contains only artificial additives.

Spotify Legend

  What's new in this version (3.0)   New: The main player and mini player have a shiny new look. New: You can now swipe to change tracks in the mini player. Fictitious: This...

charnode

Casual Listener

8880 Views

52 replies

2 likes

  • 8880 Views
  • 52 replies
  • 2 likes

Lollipop offline - problems with stuttering

Hi, I'm wearing out one supporter after another with the Spotify team and am close to simply trying out another music source. But my Spotify knows me so well by now, it's like an old comfy boyfriend! Please help so I won't have to start over with a n...

Regular

Hi,   I'm wearing out one supporter after another with the Spotify team and am close to simply trying out another music source. But my Spotify knows me so well by now, it's like an old comfy b...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Login failure

Whenever I login using the app it says invalid username or password. But when I login through the website I succesfully logged in using the same username and password. I even reinstall the app but still the problem persist.

Casual Listener

Whenever I login using the app it says invalid username or password. But when I login through the website I succesfully logged in using the same username and password. I even reinstall the app but st...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Shuffle play offline songs

Hi.Can't seem to resolve this problem.For the last few days when trying to shuffle offline songs during offline mode only two or three songs will play. Spotify will then pick a song that is not available offline and freeze.Have tried uninstalling and...

Casual Listener

Hi. Can't seem to resolve this problem. For the last few days when trying to shuffle offline songs during offline mode only two or three songs will play. Spotify will then pick a song that is not a...

thefullards74

Casual Listener

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Songs not saving

My songs arnt saving correctly to my your music somtimes it will only sav one or to of a album other times it wont save at all or it will and as soon as i exit it on my fone.or pc and open it up there gone any one know how to fix this

Newbie

My songs arnt saving correctly to my your music somtimes it will only sav one or to of a album other times it wont save at all or it will and as soon as i exit it on my fone.or pc and open it up ther...

dinomight

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Equalizer on HTC One M8

I recently read an article saying that Spotify finally put an equalizer setting in the iOS version of the app. It mentioned it was an exclusive update to iOS only to later correct itself saying, "The Android version has always had an equalizer". I'm ...

Casual Listener

I recently read an article saying that Spotify finally put an equalizer setting in the iOS version of the app. It mentioned it was an exclusive update to iOS only to later correct itself saying, "The...

pepepepe

Newbie

4016 Views

2 replies

0 likes

  • 4016 Views
  • 2 replies
  • 0 likes

Phone crashes when I open Spotify

Sometimes it freezes the phone and I have to reboot it manually, sometimes it reboots immediately. Very annoying. Note that this does not occur when I have managed to turn on offline mode.The app is basically unusable for me as 9 out of 10 times my p...

Regular

Sometimes it freezes the phone and I have to reboot it manually, sometimes it reboots immediately. Very annoying.  Note that this does not occur when I have managed to turn on offline mode. Th...

koningfelix

Regular

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
  • 0 likes

Songs skipping

I have an android phone. Sometimes my songs skip around - the song will start to play then it skips to the next song, or sometimes a bunch of songs. Not certain if it's Android or specifically my phone. I tried uninstalling/reinstalling. I tried high...

Casual Listener

I have an android phone. Sometimes my songs skip around - the song will start to play then it skips to the next song, or sometimes a bunch of songs. Not certain if it's Android or specifically my pho...

lavant

Casual Listener

479 Views

2 replies

0 likes

  • 479 Views
  • 2 replies
  • 0 likes