Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118780 Views

27 replies

4 likes

  • 118780 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239589 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239589 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600489 Views

79 replies

3 likes

  • 600489 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492915 Views

581 replies

42 likes

Account
Free
  • 492915 Views
  • 581 replies
  • 42 likes

Solved!! Me and my friend share the same spotify. His says he has pre.I'm but my doesnt

Me and my friend share the same spotify. His says he has pre.I'm but my doesnt. What is going on. How can I fix this?

Casual Listener

Me and my friend share the same spotify. His says he has pre.I'm but my doesnt. What is going on. How can I fix this?

Daniel

Community Legend

1484 Views

5 replies

0 likes

  • 1484 Views
  • 5 replies
  • 0 likes

Devices, how to stream different music

hey guysso my borther just donwload spotfy to his table and sign in with my accounti have spoify on my phone so now theres two devices with the same account is it possible fro my brother to be listen somw random music and i can be listening to someth...

Newbie

hey guys so my borther just donwload spotfy to his table and sign in with my account i have spoify on my phone so now theres two devices with the same account  is it possible fro my brother t...

Daniel

Community Legend

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Spotify crashes at random on LG G3 S

Hello there, I'm having a bit of a problem with my spotify application. Since I updated my LG G3 S to the newest android software (android 5) spotify caused some problems. Every time I listen my music and try to multitask with other apps Spotify cras...

Casual Listener

Hello there,   I'm having a bit of a problem with my spotify application. Since I updated my LG G3 S to the newest android software (android 5) spotify caused some problems. Every time I liste...

Nico

Community Legend

1515 Views

3 replies

0 likes

  • 1515 Views
  • 3 replies
  • 0 likes

Solved!! Premium

So if I subscribe I can play any song on spotify even if I have my data and wifi turned off? And does it download to my phone or can I just play the music off the app

Casual Listener

So if I subscribe I can play any song on spotify even if I have my data and wifi turned off? And does it download to my phone or can I just play the music off the app

Nico

Community Legend

1212 Views

3 replies

0 likes

  • 1212 Views
  • 3 replies
  • 0 likes

queue issue...

Why can't I remove or clear the queue list? I hit the x button but it just takes me back a screen...Stock s4 on lollipop.

Newbie

Why can't I remove or clear the queue list? I hit the x button but it just takes me back a screen... Stock s4 on lollipop.

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

All my saved songs were unliked. Playlists are still there, bit no songs are saved.

All my saved songs were unliked. All my paylists are still there, bit no songs are saved. Thousands of songs are not saved anymore.

Newbie

All my saved songs were unliked. All my paylists are still there, bit no songs are saved. Thousands of songs are not saved anymore.

marshalljj2

Newbie

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Solved!! Multiple devices when only got two

Spotify is stating that I am trying to sync my music to more then 3 devices when I only have my phone and my desktop PC, when I went to the list of device's on the Spotify website my phone was there multiple times and it looks like to be every time I...

Newbie

Spotify is stating that I am trying to sync my music to more then 3 devices when I only have my phone and my desktop PC, when I went to the list of device's on the Spotify website my phone was there ...

user-removed

Not applicable

910 Views

2 replies

0 likes

  • 910 Views
  • 2 replies
  • 0 likes

No Internet connection when using mobile data

Hello. I have searched the forum for solutions to this, but have found nothing that works to solve my issue. Brief description of the issue:My phone, an HTC One M7, running Android 5.0.2, cannot connect to spotify using mobile data (LTE, HSDPA, 3G, w...

Regular

Hello. I have searched the forum for solutions to this, but have found nothing that works to solve my issue.   Brief description of the issue: My phone, an HTC One M7, running Android 5.0.2, ...

LucyLuLuu

Roadie

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Problem with the Wifi

Hi, I'm new to Spotify and I have a Premium account. My problem is that the wifi at home does not work on my device (Samsung Note 5), it says I have no connection. It works perfectly when I'm on my mobile data. I read the troubleshooting about this a...

Newbie

Hi, I'm new to Spotify and I have a Premium account. My problem is that the wifi at home does not work on my device (Samsung Note 5), it says I have no connection. It works perfectly when I'm on my m...

driveflanger

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Solved!! Reverse order of playlists

Hi All This issue really spans more than just Android but all platforms I think... Hope someone can help. This has been mentioned before and I have yet to find a satisfactory explanation. I have a playlist that I generally maintain in the spotify app...

Casual Listener

Hi All   This issue really spans more than just Android but all platforms I think...   Hope someone can help.  This has been mentioned before and I have yet to find a satisfact...

KevinSal

Casual Listener

5874 Views

6 replies

0 likes

  • 5874 Views
  • 6 replies
  • 0 likes

Why does spotify say I am in the wrong country and i am not connected to the internet?

Hello, I am trying to get the spotify app to work and this is getting rediculous. No app should be this hard to get working. Initially when I tried to logg in it said I am not connected to the internet (whihc I am). I did a ful reset, took battery ou...

Newbie

Hello,   I am trying to get the spotify app to work and this is getting rediculous.  No app should be this hard to get working.   Initially when I tried to logg in it said I am not...

DasPeter

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

How do I properly delete songs from the Android app?

Because when you 'undownload' songs, they still take up memory.

Casual Listener

Because when you 'undownload' songs, they still take up memory.

DasPeter

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

song suggestions

How would i suggest song(s)to be added to your database of music?

Newbie

How would i suggest song(s)to be added to your database of music?

Nico

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

7 day free trial

Hello I think I accidentally clicked to do a 7 day free trial on my mobile. Is this going to sign me up for something which I have to pay for at the end of the 7 days? I can't seem to find anything on my account which says ive changed anything? ?! Th...

Newbie

Hello I think I accidentally clicked to do a 7 day free trial on my mobile. Is this going to sign me up for something which I have to pay for at the end of the 7 days? I can't seem to find anythin...

slipknotbmthfob

Newbie

859 Views

3 replies

1 likes

  • 859 Views
  • 3 replies
  • 1 likes

Library view with local files synced to Android

Hi, I have a lot of local files that I would like to play on Spotify on Android. I saw that there was a possibility to add local files to a playlist from your computer and then sync that playlist offline to your phone. I tried that and that worked fi...

Casual Listener

Hi,   I have a lot of local files that I would like to play on Spotify on Android. I saw that there was a possibility to add local files to a playlist from your computer and then sync that pla...

Potatismos

Casual Listener

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Playlist position: last position will be not remembered

Hello,Spotify does always forget the position in the playlist after the app hasnt been active for a while. I found a topic with this problem, but the answer was just a question for the version in use. Well,what is the solution since this topic was cl...

Newbie

Hello, Spotify does always forget the position in the playlist after the app hasnt been active for a while. I found a topic with this problem, but the answer was just a question for the version in u...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

set a Spotify Connect priority

i want be able to set a priority for Spotify Connect Devices

Visitor

i want be able to set a priority for Spotify Connect Devices

user-removed

Not applicable

1257 Views

2 replies

2 likes

  • 1257 Views
  • 2 replies
  • 2 likes

Spotify's Excessive Memory Usage

While digging through my phone's memory to figure out why most of it had been used up, I discovered that Spotify had more than 8GB in use spread 50/50 between my phone's memory and SD card. Why isn't there a way to tell Spotify to stop using the phon...

Visitor

While digging through my phone's memory to figure out why most of it had been used up, I discovered that Spotify had more than 8GB in use spread 50/50 between my phone's memory and SD card.   ...

torkp

Regular

4139 Views

1 replies

3 likes

  • 4139 Views
  • 1 replies
  • 3 likes

Parece que estás intentando acceder a spotify desde un país distinto

No me deja entrar en mi cuenta y mr sale este mensaje. Lo raro es que es que antes me funciona normal y ahora no.Alguien sabe porque?Gracias de antemano

Newbie

No me deja entrar en mi cuenta y mr sale este mensaje. Lo raro es que es que antes me funciona normal y ahora no. Alguien sabe porque? Gracias de antemano

MarMac85

Casual Listener

634 Views

2 replies

0 likes

  • 634 Views
  • 2 replies
  • 0 likes