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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! Spotify volume too quite

After the last update the volume inside Spotify is way too quite on my nexus 6. Its not the equalizer, its not my volume, and the volume is fine on any other app. Anyone else having this issue? I've cleared the cache and reinstalled with no fix.

Newbie

After the last update the volume inside Spotify is way too quite on my nexus 6. Its not the equalizer, its not my volume, and the volume is fine on any other app. Anyone else having this issue? I've ...

Daniel

Community Legend

920 Views

5 replies

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save the Spotify Premium Music on SD-Card?

Hello everyone!I changed from the galaxy s4 to s5. With the s4, i was able to save the music on the sd-card. But now it doesnt work anymore. hope anyone can help me because my phone storage is always full..

Newbie

Hello everyone! I changed from the galaxy s4 to s5. With the s4, i was able to save the music on the sd-card. But now it doesnt work anymore. 😕 hope anyone can help me because my phone storage is a...

Daniel

Community Legend

747 Views

2 replies

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Flashing mood images

When i browse the playlists in any "genres & Moods" topic, when scrolled completely to the bottom, the images are starting to flash/roll.See also https://cyberbunker.nl/index.php/s/gPntlJDpPUYCQvz for more explanation. An other is than when a select ...

Regular

When i browse the playlists in any "genres & Moods" topic, when scrolled completely to the bottom, the images are starting to flash/roll. See also https://cyberbunker.nl/index.php/s/gPntlJD...

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I'm suppose to be premium and yall r suppose to bill my sprint accouny

I have emailed yall many times to no avail about yall billing my sprint account to be premium. Talked to sprint and they said contact yall cause it shows it in my bill...but it says payment failed on the app...I suppose to have 6 months free and then...

Casual Listener

I have emailed yall many times to no avail about yall billing my sprint account to be premium. Talked to sprint and they said contact yall cause it shows it in my bill...but it says payment failed on...

Merik

Community Legend

370 Views

2 replies

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app won't work in offline mode, even with green arrows and more..

Hi, I have a spotify account created with my Facebook account and it's very laggy, buggy and it just doesn't do what I pay for it to do.. My playlists will download, there is a green arrow beside each song, but they will never work offline.. Also, al...

Newbie

Hi, I have a spotify account created with my Facebook account and it's very laggy, buggy and it just doesn't do what I pay for it to do.. My playlists will download, there is a green arrow beside eac...

Daniel

Community Legend

484 Views

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random songs added to radio station

I'm having trouble with random songs being added to radio stations I created in the past since the update to lollipop. There are several songs that are appearing as being "thumbs up" that I never liked. Once these songs have had the "thumbs up" appli...

Newbie

I'm having trouble with random songs being added to radio stations I created in the past since the update to lollipop. There are several songs that are appearing as being "thumbs up" that I never lik...

DannyFL

Roadie

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1 replies

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Mobile app should show song information

I wish there was a way to show song information such as the song's release date and other meta data on the Android app of spotify. Please Kudos this request!

Casual Listener

I wish there was a way to show song information such as the song's release date and other meta data on the Android app of spotify. Please Kudos this request!

Daniel

Community Legend

364 Views

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New Spotify Features....

Won't be on Android for a few weeks looks like. Wouldn't be surprised if it's longer.In other news MixRadio managed to release a brand new app to both Android and IOS the same day. Rdio also introduced a new pricing plan to both IOS and Android the s...

Roadie

Won't be on Android for a few weeks looks like. Wouldn't be surprised if it's longer. In other news MixRadio managed to release a brand new app to both Android and IOS the same day. Rdio also intr...

metzlerr

Roadie

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1 replies

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[CRASHING] Spotify crashes after switching lollipop user account.

Spotify crashes when I open the application after I switch my operating system user account on android lollipop 5.0.2 on a Samsung Galaxy Note Pro 12.2. My main accout is logged in my Samsung Galaxy Note 3, my main user account on the tab has the spo...

Casual Listener

 Spotify crashes when I open the application after I switch my operating system user account on android lollipop 5.0.2 on a Samsung Galaxy Note Pro 12.2. My main accout is logged in my Sams...

DannyFL

Roadie

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Low volume

I recently purchased the 6 edge. When I play Spotify the maximum volume is very low. As soon as I play somthing off of youtube or Pandora the volume is fine. I have made sure the equalizer is flat and the volume limiter in Spotify is all the way up. ...

Newbie

I recently purchased the 6 edge. When I play Spotify the maximum volume is very low. As soon as I play somthing off of youtube or Pandora the volume is fine. I have made sure the equalizer is flat an...

Daniel

Community Legend

509 Views

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A love letter

Dearest Spotify, We've been together a few years now. It's been a wonderful couple of years, and overall I've enjoyed it. We've spent a lot of time together, many long days and nights and many long trips, and I'll admit you sing much better than me i...

Community Legend

Dearest Spotify,   We've been together a few years now. It's been a wonderful couple of years, and overall I've enjoyed it. We've spent a lot of time together, many long days and nights and ma...

DannyFL

Roadie

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1 replies

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Solved!! Local files no longer able to sync.

I recently moved to a new location with a new wifi connection and I am unable to sync with my android anymore. This happened before on my old wifi connection but was fixed by allowing Spotify through the firewall. Now, the firewall fix isn't. Any sug...

Casual Listener

I recently moved to a new location with a new wifi connection and I am unable to sync with my android anymore. This happened before on my old wifi connection but was fixed by allowing Spoti...

someguy64

Casual Listener

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Solved!! Low Maximum Volume

I've read a couple other feeds but can't find an answer to the low maximum volumes via listening on Android. I've tried all the norms like re-installing, shut off equalizer effects etc. and nothing seems to work. Any help to solve the issue would be ...

Casual Listener

I've read a couple other feeds but can't find an answer to the low maximum volumes via listening on Android. I've tried all the norms like re-installing, shut off equalizer effects etc. and nothing s...

user-removed

Not applicable

3284 Views

12 replies

0 likes

Android
sound
volume
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Solved!! Beta testing

I would love to get involved with the beta testing for Android. How can I do so?

Gig Goer

I would love to get involved with the beta testing for Android. How can I do so?

Jordi

Community Legend

1166 Views

2 replies

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Android
Beta
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Solved!! cancelling my preiumum

How do i can the free 30 day premimum as i no longer want it. Thanks.

Regular

How do i can the free 30 day premimum as i no longer want it. Thanks.

beccawood

Regular

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8 replies

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Tell what is being downloaded?

Running the latest version of spotify on Android 5.0.1 with my Verizon Samsung galaxy s4. I should add this has been an issue for months, even before the 5.0 Android upgrade.I have nearly 2500 songs 'saved' with the blanket 'save' switch under the ap...

Newbie

Running the latest version of spotify on Android 5.0.1 with my Verizon Samsung galaxy s4. I should add this has been an issue for months, even before the 5.0 Android upgrade. I have nearly 2500 so...

Daniel

Community Legend

14488 Views

1 replies

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Max Volume too low.

I have a Note 4. When you play a track, for a split second its high in volume then adjusts itself back down.Why does Spotify limit the volume like this?Is there anything I can do to adjust it? I've tried a number of volume increasing apps, they don't...

Regular

I have a Note 4. When you play a track, for a split second its high in volume then adjusts itself back down. Why does Spotify limit the volume like this? Is there anything I can do to adjust it...

Daniel

Community Legend

1493 Views

5 replies

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Volume Control
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Release Notes - Spotify for Android (2.8.0)

What's new in this version (2.8.0) Fixed: We've been battling some bugs. We won.

Community Legend

  What's new in this version (2.8.0)   Fixed: We've been battling some bugs. We won.

EarlPurple

Roadie

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Android
Release Notes
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Spotify on car radio with android - move cache/data to radio

Hello, I recently bought a new car radio running on Android (jelly bean to be precise), works like a charm and spotify runs good too.Theoretically I can also download offline playlists, only issue is that thios has to be done either with wifi... and ...

Music Fan

Hello,   I recently bought a new car radio running on Android (jelly bean to be precise), works like a charm and spotify runs good too. Theoretically I can also download offline playlists, on...

Daniel

Community Legend

546 Views

1 replies

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