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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5555 Views

0 replies

7 likes

  • 5555 Views
  • 0 replies
  • 7 likes

Solved!! App not remembering when offline

Is there a problem when using offline with the App not remembering where I had listened up to in either a playlist or an album? It is as though the app is unable to cache what it was doing.

Casual Listener

Is there a problem when using offline with the App not remembering where I had listened up to in either a playlist or an album?   It is as though the app is unable to cache what it was doing.

DannyFL

Roadie

575 Views

3 replies

0 likes

  • 575 Views
  • 3 replies
  • 0 likes

HELP PLEASE!!!

I can listen to any song on my console but on my phone I can't it says I need premium also somehow my cousins works on his phone without premium what is going on????????

Visitor

I can listen to any song on my console but on my phone I can't it says I need premium also somehow my cousins works on his phone without premium what is going on????????

user-removed

Not applicable

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Playlist

How I can rearrange song order on a playlist I create in the mobile app?

Casual Listener

How I can rearrange song order on a playlist I create in the mobile app?

Taylor

Community Legend

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Audio Quality Decreases After a Phone Call

Anytime I'm listening to Spotify and I answer a phone call, I've noticed that when the music resumes after the call has ended it plays in a very poor and grainy quality, similar to a phone call on speakerphone. This problem then continues throughout ...

Regular

Anytime I'm listening to Spotify and I answer a phone call, I've noticed that when the music resumes after the call has ended it plays in a very poor and grainy quality, similar to a phone call on sp...

Daniel

Community Legend

4234 Views

6 replies

0 likes

  • 4234 Views
  • 6 replies
  • 0 likes

Solved!! My music is empty

Since the update software 2.7.0, when I click on Artist in My Music, I see the artist that I follow but there is no more song whereas I should find a lot ! Same trouble when I click on Songs : it is empty. Moreover, I couldn’t see the song that I hav...

Casual Listener

Since the update software 2.7.0, when I click on Artist in My Music, I see the artist that I follow but there is no more song whereas I should find a lot ! Same trouble when I click on Songs : it is ...

AranhaWebs

Casual Listener

2100 Views

7 replies

1 likes

  • 2100 Views
  • 7 replies
  • 1 likes

Solved!! Offline mode on Android phone

Hi! Can anyone confirm something for me please? I have just bought an Android phone (Samsung Galaxy S5), but my contract is for limited data (3GB). If I make a Spotify playlist as "Available Offline", will my phone still eat into my data allowance wh...

Regular

Hi!  Can anyone confirm something for me please?  I have just bought an Android phone (Samsung Galaxy S5), but my contract is for limited data (3GB).  If I make a Spotify playlist as "...

HR27

Regular

2753 Views

9 replies

0 likes

  • 2753 Views
  • 9 replies
  • 0 likes

Was charged but didn't get 2 months extra from the promo?

hey guys, can i help me?I get an email telling me "that had been my e-winner with with two months of premium but give me click the link opens outlook , this mailing is a phising

Newbie

hey guys, can i help me?I get an email telling me "that had been my e-winner with with two months of premium but give me click the link opens outlook , this mailing is a phising  

Fishtaco

Community Legend

285 Views

2 replies

0 likes

  • 285 Views
  • 2 replies
  • 0 likes

Offline mode doesn´t work

Im able to download songs but whem i go "offline mode" i can´t play any song, all my dowload music is there but i cant play it. what can i do ?

Casual Listener

Im able to download songs but whem i go "offline mode" i can´t play any song, all my dowload music is there but i cant play it.   what can i do ? 

DannyFL

Roadie

1052 Views

3 replies

0 likes

Android 4.4.2
Offline songs
  • 1052 Views
  • 3 replies
  • 0 likes

Low Music Volume on S4

I've seen a few other posts similar to this, but never quite my exact situation. So I noticed the volume of my Spotify app is far lower than the stock Music player. I tested this using the same song and Spotify was absolutely a much lower volume. The...

Regular

I've seen a few other posts similar to this, but never quite my exact situation. So I noticed the volume of my Spotify app is far lower than the stock Music player. I tested this using the same song ...

DannyFL

Roadie

1625 Views

10 replies

0 likes

Equalizer
S4
volume
  • 1625 Views
  • 10 replies
  • 0 likes

Sound not high and laggy

Hey, I have Spotify Premium and i'd download a lot of music for listening them online.The problem is:*The sound is laggy, it cut often for a few second on a lot of music...*The sound is not very high, my personnal sounds are louder... How can i repai...

Visitor

Hey,   I have Spotify Premium and i'd download a lot of music for listening them online. The problem is: *The sound is laggy, it cut often for a few second on a lot of music... *The sound i...

user-removed

Not applicable

1042 Views

9 replies

0 likes

  • 1042 Views
  • 9 replies
  • 0 likes

Solved!! Push Notifications Not Working

Hi, I just did a fresh installation of Spotify App (2.7.0.883) for Android in a Samsung Galaxy S6 running Android Lollipop 5.0.2 and I could notice that Push notifications are not working. When I try to change the settings in Spotify App, it shows a ...

Regular

Hi,   I just did a fresh installation of Spotify App (2.7.0.883) for Android in a Samsung Galaxy S6 running Android Lollipop 5.0.2 and I could notice that Push notifications are not worki...

rrudolphjr

Roadie

15622 Views

17 replies

0 likes

Galaxy S6
Lollipop 5.0.2
Push Notifications
  • 15622 Views
  • 17 replies
  • 0 likes

Solved!! Equalizer is missing

Hi. I recently noticed that the equalizer thing is not in my settings anymore.I recently bought a new phone, so maybe the problem comes from it, ive got a LGG2. So it will ne great if anybody could help me with this problem. Thanks.

Casual Listener

Hi. I recently noticed that the equalizer thing is not in my settings anymore. I recently bought a new phone, so maybe the problem comes from it, ive got a LGG2. So it will ne great if anybody could...

Oneplus

Regular

8286 Views

14 replies

0 likes

  • 8286 Views
  • 14 replies
  • 0 likes

Spotify freezes

Since the last update (05/08) everytime I try to open the app, it freezes and resets my phone. I tried EVERYTHING (taking out the sim, the SD card, both, reinstaled the app) but nothing works. It's the only app that does that, so I don't think it's b...

Regular

Since the last update (05/08) everytime I try to open the app, it freezes and resets my phone. I tried EVERYTHING (taking out the sim, the SD card, both, reinstaled the app) but nothing works. It's t...

MichaelJerzak

Composer

727 Views

3 replies

0 likes

Android
freeze
Spotify
Update
  • 727 Views
  • 3 replies
  • 0 likes

Solved!! song not playing

I found a album single by chance the rapper the song "juice" and I saved it but when I went back to play it was grey on the words and dosent do any thing when I click on it and it has cover art so yeha it must be in the system right

Newbie

I found a album single by chance the rapper the song "juice" and I saved it but when I went back to play it was grey on the words and dosent do any thing when I click on it and it has cover art so ye...

DannyFL

Roadie

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Can't play my downloads

Samsung s 5 can't play downloads over 150

Visitor

Samsung s 5 can't play downloads over 150

user-removed

Not applicable

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Galaxy S5 sound problem

For some reason my Bluetooth volume in my car is really low when I'm using spotify. All apps are closed and nothing is running in the background. could it be another equalizer issue?? Cuz i have to turn it up twice as loud to listen to it at a normal...

Casual Listener

For some reason my Bluetooth volume in my car is really low when I'm using spotify. All apps are closed and nothing is running in the background. could it be another equalizer issue?? Cuz i have to t...

twobblez

Casual Listener

461 Views

2 replies

0 likes

  • 461 Views
  • 2 replies
  • 0 likes

please help: spotiify stopped working on my android smartphone

Today I coudn't start spotify on my phone anymore. Every time I try to open it, the (black) screen freezes and the phone restarts itself after a while. I guess this problem started after the last update. Last week it was working fine. I tried already...

Casual Listener

Today I coudn't start spotify on my phone anymore. Every time I try to open it, the (black) screen freezes and the phone restarts itself after a while. I guess this problem started after the last upd...

Liansp

Casual Listener

379 Views

2 replies

0 likes

  • 379 Views
  • 2 replies
  • 0 likes

Local files do not sync on Nexus 9

Hi, my tablet won't sync local music files with my PC. I managed to do it with my Samsung S3 but on the Nexus 9 it says Waiting to download.I'm connected on the same network with my three devices.

Newbie

Hi, my tablet won't sync local music files with my PC. I managed to do it with my Samsung S3 but on the Nexus 9 it says Waiting to download. I'm connected on the same network with my three devi...

Fishtaco

Community Legend

407 Views

2 replies

0 likes

  • 407 Views
  • 2 replies
  • 0 likes

Volume too low on android app

After I updated Spotify I noticed that my volume is too low, I have uninstalled the app, clean cache, and all I could think of but to no avail, I have tried other apps like Google All Access etc and their sound is fine on spotify is behaving like thi...

Regular

After I updated Spotify I noticed that my volume is too low, I have uninstalled the app, clean cache, and all I could think of but to no avail, I have tried other apps like Google All Access etc and ...

kimera23

Newbie

44656 Views

6 replies

2 likes

low
Sound Quality
volume
  • 44656 Views
  • 6 replies
  • 2 likes

Songs won't shuffle

I have a free subscription for android. Ever since I installed the newsest upgrade, my playlists won't properly shuffle anymore. It used to randomly play a song in the list or play a song related to said artist if I hit start artist radio. If I hit s...

Newbie

I have a free subscription for android. Ever since I installed the newsest upgrade, my playlists won't properly shuffle anymore. It used to randomly play a song in the list or play a song related to ...

Nilazorz

Newbie

1768 Views

2 replies

1 likes

Android
Shuffle in playlists
  • 1768 Views
  • 2 replies
  • 1 likes