Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4111 Views

0 replies

6 likes

  • 4111 Views
  • 0 replies
  • 6 likes

Help

Hi, I have a problem, I try to download music to make it available offline and it tells me that it is nor possible because there is not enough space available. I only have like 90 songs available offline so i don't understand why i can't download mor...

Newbie

Hi, I have a problem, I try to download music to make it available offline and it tells me that it is nor possible because there is not enough space available. I only have like 90 songs available off...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Listening Local Files On Android

I want to listen my local files (PC) on my Android phone. I add my local files to random playlist. I can play them on my PC. But I can't play them on my Android phone. I also have the same files on my phone. What should I do? Or can I do that?

Newbie

            I want to listen my local files (PC) on my Android phone. I add my local files to random playlist. I can play them on my PC. But I can't play them on my...

anshulvj

Music Fan

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes

Issue with premium account...

Hey, I just got a new phone a Moto g 4g. I log in to my premium account but the only benefit I can see is no adds. All I can do is shuffle play with my account. I'm 100% using a premium account that I pay for monthly. Can anyone help me out on why th...

Casual Listener

Hey, I just got a new phone a Moto g 4g. I log in to my premium account but the only benefit I can see is no adds. All I can do is shuffle play with my account. I'm 100% using a premium account t...

1278441311

Casual Listener

1036 Views

7 replies

0 likes

Help
shuffly only
  • 1036 Views
  • 7 replies
  • 0 likes

Solved!! using connect

Dear All I have a pc and Android Phone and an Android Tablet on the same networkAnd the icon "Connect" Is not thereHow Can I configure it ?

Casual Listener

Dear All   I have a pc and Android Phone and an Android Tablet on the same network And the icon "Connect" Is not there How Can I configure it ?

mqlightning

Casual Listener

1236 Views

13 replies

3 likes

  • 1236 Views
  • 13 replies
  • 3 likes

Solved!! Z3 compact - suddenly no option but shuffle :(

Last night all was fine (I havn't got premium). Today I cannot play any songs in My Music or after a general search. The only option seems to be shuffle play. Everything seems to work fine on PC. There was an automatic android upgrade earlier yesterd...

Casual Listener

Last night all was fine (I havn't got premium). Today I cannot play any songs in My Music or after a general search. The only option seems to be shuffle play. Everything seems to work fine on PC. The...

jones-y-gog

Casual Listener

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

installation error android

First my music wasn't working. Every time I tried to play a song a blue box appeared advertising the premium feature So I uninstalled the app. When I tried to reinstall it said installation error (-504). When I tried to download the installer a messa...

Regular

First my music wasn't working. Every time I tried to play a song a blue box appeared advertising the premium feature So I uninstalled the app. When I tried to reinstall it said installation error (-5...

Teresa

Roadie

2787 Views

10 replies

0 likes

Android
  • 2787 Views
  • 10 replies
  • 0 likes

Lost money about 4x trying to access premium!

I am very disappointed with Spotify! I can't seem to get in touch with anyone that can help me! I keep getting the runaround! I have posted on twitter, here in Spotify Community...no one seems to be able to help me! I have wasted about 4 bucks for th...

Newbie

I am very disappointed with Spotify! I can't seem to get in touch with anyone that can help me! I keep getting the runaround! I have posted on twitter, here in Spotify Community...no one seems to be ...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Samsung Galaxy S3 with UE Boom - Bluetooth connection is lost at each new track

Hi guys, I have this annoying problem with my UE BOOM playing music from Spotify on my Samsung Galaxy S3: Since today Spotify loses the Bluetooth Connection to the UE BOOM at each new track. I get a system popup saying "Bluetooth-Freigabe angehalten"...

Regular

Hi guys,   I have this annoying problem with my UE BOOM playing music from Spotify on my Samsung Galaxy S3: Since today Spotify loses the Bluetooth Connection to the UE BOOM at each ...

neuhenrik

Casual Listener

8980 Views

17 replies

3 likes

bluetooth
galaxy s3
ue boom
  • 8980 Views
  • 17 replies
  • 3 likes

Solved!! problems on downloading musics

Hi, I am a premium user, I download music, works offline, just fine, BUT, when I turned off the offline mode to some albums and musics, they stop to be offline as I want, but keep using storage space in my device. They are turned off but still using ...

Newbie

Hi,   I am a premium user, I download music, works offline, just fine, BUT, when I turned off the offline mode to some albums and musics, they stop to be offline as I want, but keep using stor...

driveflanger

Community Legend

755 Views

1 replies

0 likes

deleting musics
downloading music
offlin music
  • 755 Views
  • 1 replies
  • 0 likes

Local files not syncing to Android devices.

Hello, I have some local files which I would like to sync to my android devices (LG G3 and a Samsung Galaxy Tab 2). I have tried uninstalling and re-installing spotify app on both with no luck. Would appreciate any advice. Thanks.

Casual Listener

Hello,   I have some local files which I would like to sync to my android devices (LG G3 and a Samsung Galaxy Tab 2). I have tried uninstalling and re-installing spotify app on both with no lu...

whitespirit

Regular

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Green ARGB

Basically trying to get my power widget colour to match up my Spotify. But I can't for the life of me find out ARGB for Spotify Green. Anybody know what it is?

Regular

Basically trying to get my power widget colour to match up my Spotify.  But I can't for the life of me find out ARGB for Spotify Green.  Anybody know what it is?

Timalay

Regular

1161 Views

4 replies

0 likes

  • 1161 Views
  • 4 replies
  • 0 likes

Changed tracks

I imported a Grateful Dead album (Dave's picks 13) into Spotify via iTunes (weird I know) and local files. Then I sync the playlist to my devices, particularly to my google nexus phone. I did notice that some songs had issues syncing. But today one o...

Casual Listener

I imported a Grateful Dead album (Dave's picks 13) into Spotify via iTunes (weird I know) and local files. Then I sync the playlist to my devices, particularly to my google nexus phone. I did notice ...

abarral

Casual Listener

407 Views

2 replies

0 likes

  • 407 Views
  • 2 replies
  • 0 likes

Bug - play queue keeps changing

I am a premium user of spotify. Since last week, I've been experiencing this problem that my "Play Queue" keeps changing after some time, without any reason. Shuffle is switched off, but still when a couple of songs from a playlist finish (in order),...

Newbie

I am a premium user of spotify. Since last week, I've been experiencing this problem that my "Play Queue" keeps changing after some time, without any reason. Shuffle is switched off, but still when a...

rgray_-1993u

Casual Listener

1012 Views

1 replies

3 likes

  • 1012 Views
  • 1 replies
  • 3 likes

Phone disconnects from car Bluetooth when skipping a song on Spotify.

How's that for an oddly specific problem? Using a Samsung Galaxy Ace 3, Spotify and the car Bluetooth (Suzuki Swift, if that's relevant). Phone connects to Bluetooth no problem. To the problem: When selecting a song from a playlist or artist (I assum...

Gig Goer

How's that for an oddly specific problem?   Using a Samsung Galaxy Ace 3, Spotify and the car Bluetooth (Suzuki Swift, if that's relevant).    Phone connects to Bluetooth no proble...

0ruessel0

Casual Listener

2167 Views

4 replies

0 likes

  • 2167 Views
  • 4 replies
  • 0 likes

Solved!! Streaming Source

When you have Spotify music saved offline, does the app still stream those songs or does it just play them? The reason I ask is that I would like to use Spotify with my data turned on, but not use it all up on songs I already have locally. And if I j...

Casual Listener

When you have Spotify music saved offline, does the app still stream those songs or does it just play them? The reason I ask is that I would like to use Spotify with my data turned on, but not use it...

ErickRGuetta

Community Legend

1034 Views

1 replies

0 likes

  • 1034 Views
  • 1 replies
  • 0 likes

problema escuchando con Bluetooth en el auto

hola versión 3.3.0.988 tiene problemas cin Bluetooth del auto.. conecta escuxho 1 cancion o dos y se desconecta.. anted funcionaba de maravillas ahora no se que pasa

Newbie

hola versión 3.3.0.988 tiene problemas cin Bluetooth del auto.. conecta escuxho 1 cancion o dos y se desconecta.. anted funcionaba de maravillas ahora no se que pasa

mariosegovia

Casual Listener

1750 Views

3 replies

2 likes

bluetooth
  • 1750 Views
  • 3 replies
  • 2 likes

My blue tooth disconnects using Spotify

My bluetooth disconnects afte r every song then reconnects , I've been using Spotify for over a year this has just started happeningIt is only when using Spotify

Newbie

My bluetooth disconnects afte r every song then reconnects , I've been using Spotify for over a year this has just started happening It is only when using Spotify

Osmodius

Gig Goer

842 Views

5 replies

0 likes

  • 842 Views
  • 5 replies
  • 0 likes

have fitted external sd card to galaxy s4 mini. How do I set it to store music from spotify?

Have fitted external sd card to galaxy s4 mini. How do I set it to store music from spotify? I am fairly technophobic so a fairly non technical explanation would help! Thank you.

Newbie

Have fitted external sd card to galaxy s4 mini. How do I set it to store music from spotify? I am fairly technophobic so a fairly non technical explanation would help! Thank you.

219 Views

0 replies

0 likes

  • 219 Views
  • 0 replies
  • 0 likes

Artists and songs not adding to my music

I´ve tried for a couple of days now to add a bunch of new songs and artists to my music but they wont appear in my lybrary once i get off the app. The artists that i added stay followed but their songs wont show up in the library. Ive tried in my and...

Casual Listener

I´ve tried for a couple of days now to add a bunch of new songs and artists to my music but they wont appear in my lybrary once i get off the app. The artists that i added stay followed but their son...

mapuya19

Community Legend

607 Views

5 replies

0 likes

  • 607 Views
  • 5 replies
  • 0 likes

Displaying Artwork In Car Using Spotify

Hi all. Does anybody know whether artwork can be displayed in car using spotify either on an iPhone or Android phone? My stereo system is composition media integrated unit in new vw polo. It displays artist and track names via bluetooth but you can a...

Newbie

Hi all. Does anybody know whether artwork can be displayed in car using spotify either on an iPhone or Android phone?  My stereo system is composition media integrated unit in new vw polo. It di...

518 Views

0 replies

2 likes

  • 518 Views
  • 0 replies
  • 2 likes