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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239516 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239516 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600377 Views

79 replies

3 likes

  • 600377 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492876 Views

581 replies

42 likes

Account
Free
  • 492876 Views
  • 581 replies
  • 42 likes

My Library has been completely wiped

So I'm fairly new to premium. And I was just starting to love it until about 15 minutes ago.I was going through my list of songs under "Your Library" and I thought by hitting "Available Offline" it would play my songs I have there when I had no servi...

Casual Listener

So I'm fairly new to premium. And I was just starting to love it until about 15 minutes ago. I was going through my list of songs under "Your Library" and I thought by hitting "Available Offline" ...

jean3601

Community Legend

871 Views

4 replies

1 likes

  • 871 Views
  • 4 replies
  • 1 likes

Spotify not starting up V3.5.0.963

Hey, Can someone please help me out? I really love this app and always use it whenever I can. So I have Spotify Premium and never had big troubles with the app, but the latest update (v3.5.0.963) kind of messed up the app for me I think. It started w...

Newbie

Hey,   Can someone please help me out? I really love this app and always use it whenever I can.  So I have Spotify Premium and never had big troubles with the app, but the latest update&...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect does not work @denon avr-x2100w

Hi @all.Spotify Connect doesn't work correctly. Starting it out of the App, it connects for about a second and crashes (the Amplifier switches back to Network Choice Menu).Things i have done without a sollution:- starting every unit including disconn...

Music Fan

Hi @all. Spotify Connect doesn't work correctly. Starting it out of the App, it connects for about a second and crashes (the Amplifier switches back to Network Choice Menu). Things i have done with...

Thunder1984

Regular

10008 Views

32 replies

4 likes

Android 5.0.2
Denon
  • 10008 Views
  • 32 replies
  • 4 likes

'Appears On' section under Various Artists Profile

Around 4 weeks ago I was able to go on 'Various Artists' profile page and scroll to the bottom and go on 'Appears On' section to browse new album releases from 'Various Artists' but now the 'Appears On' section has dissapeared under the 'Various Arti...

Regular

Around 4 weeks ago I was able to go on 'Various Artists' profile page and scroll to the bottom and go on 'Appears On' section to browse new album releases from 'Various Artists' but now the 'Appears ...

Atif_

Regular

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

How Can I Access Albums From Various Artists

How can I access the list of new album releases from various artists. This was possible before the Artists Radio feature was added. Right now I can only access the list of albums created from one single artists rather than compilation albums.

Regular

How can I access the list of new album releases from various artists. This was possible before the Artists Radio feature was added. Right now I can only access the list of albums created from one sin...

Atif_

Regular

1648 Views

3 replies

0 likes

  • 1648 Views
  • 3 replies
  • 0 likes

Playlist is lost

Can somebody help me? I am registered on my mobile with my facebook account and on my tablett with my username. On the tablett i made a big playlist of songs. On my mobile i had only few songs. Now there is no more my big playlist on my tablett. Inst...

Casual Listener

Can somebody help me? I am registered on my mobile with my facebook account and on my tablett with my username. On the tablett i made a big playlist of songs. On my mobile i had only few songs. ...

kbrooksc

Community Legend

610 Views

3 replies

0 likes

  • 610 Views
  • 3 replies
  • 0 likes

Spotify Skipping/pausing on andriod 4.4.2

The songs will play great for 4 or 5, then start to pause, it could be once a song, or multiple times a song. it can last anywhere from 1 sec to 30 seconds. If i replay the song, it will not skip in the same place. I have uninstalled, deleted cache, ...

Newbie

The songs will play great for 4 or 5, then start to pause, it could be once a song, or multiple times a song. it can last anywhere from 1 sec to 30 seconds. If i replay the song, it will not ski...

LucyLuLuu

Roadie

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Playback button does not show up on the lock screen

This is how my lock screen looks like when spotify is playing. How can I make the playback button show up?I have a Galaxy S5 running the Android 5.0 and my spotify is premium.

Newbie

This is how my lock screen looks like when spotify is playing. How can I make the playback button show up? I have a Galaxy S5 running the Android 5.0 and my spotify is premium.

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Annoying Spotify widget on s5 solution

Hello, I have had a problem with the Spotify widget on the s5's lockscreen since I got it. I am in the lawn business and like to keep my phone in my jeans pocket, which after sweating from work (Texas heat), would cause the widgets pause, skip, or ex...

Newbie

Hello, I have had a problem with the Spotify widget on the s5's lockscreen since I got it. I am in the lawn business and like to keep my phone in my jeans pocket, which after sweating from work (Texa...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

No noise

Song is playing after being downloaded and there is no sound, volume is up on phone and in app tried to log out and log back in, still no sound????

Newbie

Song is playing after being downloaded and there is no sound, volume is up on phone and in app tried to log out and log back in, still no sound????

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

green arrow but won't play offline

The problemI downloaded the songs my clicking make playlist availible offline. Green arrows appear everywhere. Once I disconnect all my internet functions it won't play. Also if I put the offline mode on before disconnecting the internet, the songs w...

Newbie

The problem I downloaded the songs my clicking make playlist availible offline. Green arrows appear everywhere. Once I disconnect all my internet functions it won't play. Also if I put the offline m...

1288 Views

0 replies

0 likes

  • 1288 Views
  • 0 replies
  • 0 likes

Why does my offline music download every time I start Spotify?

Every time I open spotify on my Android, my offline music downloads again. Anyone know what that's about?

Newbie

Every time I open spotify on my Android, my offline music downloads again. Anyone know what that's about?

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes

Solved!! No Running Tracks on Android but does have it in Iphone.

Hi there.Used to be running every morning. Recently notice that iPhone does have the Running track that will based on the tempo of your step. But how come android doesn't have that function in the apps????

Newbie

Hi there. Used to be running every morning. Recently notice that iPhone does have the Running track that will based on the tempo of your step. But how come android doesn't have that function in th...

kbrooksc

Community Legend

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Strange Spotify Connect behaviour

Hi there, i'm using a yamaha receiver to play spotify songs with connect. That's working great. But since a few weeks i sometimes get a notification in my android phone that spotify is playing a song on my receiver ... but i'm at my office, not at ho...

Casual Listener

Hi there,   i'm using a yamaha receiver to play spotify songs with connect. That's working great. But since a few weeks i sometimes get a notification in my android phone that spotify is playi...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Latest update 3.5.0.963 doesn't show all albums

This is the first (noticeable?) bug I've encountered using Spotify on Android. I can't see all my saved albums in the Albums screen. I just see my one latest saved album. Tried resaving an album I had saved before and it appears there now but the oth...

Newbie

This is the first (noticeable?) bug I've encountered using Spotify on Android. I can't see all my saved albums in the Albums screen. I just see my one latest saved album. Tried resaving an album I ha...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Forced update cleared my downloaded tracks

Bad enough that you force me to update a working piece of software. Having it clear all my downloaded tracks, as well as reset all the 'Download' flags for the desktop app, is really pretty crappy. I had a specific set of songs setup, now I need to s...

Newbie

Bad enough that you force me to update a working piece of software.   Having it clear all my downloaded tracks, as well as reset all the 'Download' flags for the desktop app, is really pretty ...

LucyLuLuu

Roadie

825 Views

3 replies

0 likes

  • 825 Views
  • 3 replies
  • 0 likes

Logged out of my other account can't log back in

I logged out of my premium spotify account last week. Tried to log back in, didn't recognize my password.Tried to reset it through the email link they sent me, says "password link not valid".So I'm practically donating monthly to spotify without hear...

Casual Listener

I logged out of my premium spotify account last week. Tried to log back in, didn't recognize my password. Tried to reset it through the email link they sent me, says "password link not valid". So I...

Greenmachine44

Casual Listener

876 Views

4 replies

0 likes

  • 876 Views
  • 4 replies
  • 0 likes

Shuffle repeats first song every 3 or 4 songs?

Shuffle Play will play a song, play three others, then play the first song played again, and then start repeating all songs regardless the number of songs on the playlist. Can this be fixed?

Casual Listener

Shuffle Play will play a song, play three others, then play the first song played again, and then start repeating all songs regardless the number of songs on the playlist.  Can this be fixed?

Jordi

Community Legend

755 Views

3 replies

0 likes

  • 755 Views
  • 3 replies
  • 0 likes

I'm not able to log on spotify on android.

I've got a Nexus 7 2013 version and it's running stock android 5.1.1 Lollipop (Non rooted). It was working fine earlier back in 5.0.2 or something. But in 5.1 it started getting annoying. Cause sometimes when I was logged in I was not able to play an...

Newbie

I've got a Nexus 7 2013 version and it's running stock android 5.1.1 Lollipop (Non rooted). It was working fine earlier back in 5.0.2 or something. But in 5.1 it started getting annoying. Cause somet...

Whippet

Casual Listener

1138 Views

2 replies

0 likes

  • 1138 Views
  • 2 replies
  • 0 likes