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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375444 Views

541 replies

34 likes

Account
Free
  • 375444 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

  • 7526 Views
  • 0 replies
  • 7 likes

Three Dots vs. Scrollbar in Songlist

Hey, I like to use the three dots on the right side of every song in a playlist/songlist to directly open the menu to delete the song from the playlist or to do whatever with the song. (I hope you know what I mean, I don't know the specific word for ...

Newbie

Hey, I like to use the three dots on the right side of every song in a playlist/songlist to directly open the menu to delete the song from the playlist or to do whatever with the song. (I hope you kn...

379 Views

0 replies

0 likes

  • 379 Views
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Anmeldung

Ich hab mir spotify Premium geholt, jetzt komme ich nichtmehr in mein Account rein, aber sobald ich mein passwort ändern möchte steht dort das der link abgelaufen ist, was tun?

Newbie

Ich hab mir spotify Premium geholt, jetzt komme ich nichtmehr in mein Account rein, aber sobald ich mein passwort ändern möchte steht dort das der link abgelaufen ist, was tun?

MichaelW

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Solved!! Bluetooth disconnects every time

When connected to any Bluetooth device, Spotify disconnects every time my music changes songs. Why?

Regular

When connected to any Bluetooth device, Spotify disconnects every time my music changes songs. Why?

Memon

Newbie

11972 Views

3 replies

0 likes

  • 11972 Views
  • 3 replies
  • 0 likes

Solved!! Re-sync after changing offline quality?

I have just changed my offline audio quality from Normal to Extreme on my phone. Do I need to clear my cache / data and re-sync all of my music before the change to audio quality takes effect or will all tracks be overwritten at the higher quality au...

Casual Listener

I have just changed my offline audio quality from Normal to Extreme on my phone. Do I need to clear my cache / data and re-sync all of my music before the change to audio quality takes effect or will...

Martyjard

Casual Listener

705 Views

2 replies

0 likes

  • 705 Views
  • 2 replies
  • 0 likes

lost music

I can't log in with Facebook and logged in with my email, but all my songs except two are gone. All my list all albums and artist. I logged off Facebook, Uninstaller the app and still unable to long in. I also checked to see if I accidentally erased ...

Visitor

I can't log in with Facebook and logged in with my email, but all my songs except two are gone. All my list all albums and artist. I logged off Facebook, Uninstaller the app and still unable to long ...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Spotify stops to play after few minutes

Hi All, I've got spotify premium, I'm really interested to the function offline. But after just 1 song and half, or 3,4 minutes, as you wish, both online and offline mode, the app stops to play. Few months ago everything worked fine with the online m...

Casual Listener

Hi All,   I've got spotify premium, I'm really interested to the function offline. But after just 1 song and half, or 3,4 minutes, as you wish, both online and offline mode, the app stops to p...

dean86

Casual Listener

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Solved!! Note 2 error: "Bluetooth share has stopped" [SOLUTION FOUND!]

Hi everyone, The current Spotify version causes my Note 2 to give the error "unfortunately bluetooth share has stopped" every time a new song is played, which disconnects my wireless headphones. The update before that made Spotify give a warning that...

Regular

Hi everyone,   The current Spotify version causes my Note 2 to give the error "unfortunately bluetooth share has stopped" every time a new song is played, which disconnects my wireless headpho...

Masterblaster73

Casual Listener

44739 Views

75 replies

12 likes

  • 44739 Views
  • 75 replies
  • 12 likes

In US - still can't download the app

Hey guys, I've been in the US for about 2 weeks now, but the Spotify app still thinks I'm in a different country and won't let me download.LG G3, lollipop here.Thanks.G

Newbie

Hey guys, I've been in the US for about 2 weeks now, but the Spotify app still thinks I'm in a different country and won't let me download. LG G3, lollipop here. Thanks. G

382 Views

0 replies

0 likes

  • 382 Views
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Running gone?

I had running on my S5 (not beta version) for a week or so. Now it's gone. Where did it go? I loved the hell out of it.

Casual Listener

I had running on my S5 (not beta version) for a week or so. Now it's gone. Where did it go? I loved the hell out of it.

Maskedameoba

Casual Listener

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
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Solved!! All Songs are gone

Heysince the new Update (i guess?) are all my songs gone.I thought it would have some stupid reasons or just lagged but nope.1000+ songs are gone i liked three new songs or better said i already liked them on my PC.And look i have them and can hear t...

Casual Listener

Hey since the new Update (i guess?) are all my songs gone.I thought it would have some stupid reasons or just lagged but nope. 1000+ songs are gone i liked three new songs or better said i already ...

LowDown

Casual Listener

578 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How to save data to SD card rather than internal storage? Honor 6

Hi, bought my first Android phone the other day and I guess I'm just getting to grips with the apparent "freedom". Got an SD card, relocated immediate storage of phone to SD card rather than Internal Storage...Spotify still seems to save all it's dat...

Music Fan

Hi, bought my first Android phone the other day and I guess I'm just getting to grips with the apparent "freedom".   Got an SD card, relocated immediate storage of phone to SD card rather than...

SloeGin

Music Fan

1218 Views

2 replies

0 likes

Android
SD-card
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  • 0 likes

help

Every time i try to login it keep saying. Incorrect username and password

Newbie

Every time i try to login it keep saying. Incorrect username and password

jean3601

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Bluetooth stuttering when notification comes up.

Hello everyone, I just solved a problem that has haunted me for a month so I figured I'd share here for the benefit of eveyone. Samsung Galaxy S3, Android 4.4.2, Spotify 3.4. When connected through an A2DP Bluetooth 3 device (Sena SMH-10), as soon as...

Music Fan

Hello everyone,   I just solved a problem that has haunted me for a month so I figured I'd share here for the benefit of eveyone.   Samsung Galaxy S3, Android 4.4.2, Spotify 3.4. &nbsp...

730 Views

0 replies

0 likes

  • 730 Views
  • 0 replies
  • 0 likes

Will Not Save Playlists for Offline mode. Can not save to SD card.

I Have This Issue For Awhile Now Where Every Few Days My Playlists Will No Longer Be Available Offline. I Have To Re-Download Hudreds Of Songs Every Few Days. Gets Frustrating After Awhile. I check my SD Card And Everything Is Working There. Also Aft...

Casual Listener

I Have This Issue For Awhile Now Where Every Few Days My Playlists Will No Longer Be Available Offline.  I Have To Re-Download Hudreds Of Songs Every Few Days. Gets Frustrating After Awhile. I c...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
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android tablet

Some Songs Won't Play Help Its The Gray Ones 

Casual Listener

Some Songs Won't Play Help 😕 Its The Gray Ones 

329 Views

0 replies

0 likes

  • 329 Views
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. Can't access my account put wrong email

I made a new account and bought premium and I put the wrong email and now I can't access the account. I don't know what to do. I can't put forgot password cause it sends it to the random email. Please help

Newbie

I made a new account and bought premium and I put the wrong email and now I can't access the account. I don't know what to do. I can't put forgot password cause it sends it to the random email. Pleas...

jean3601

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Spotify won't install

I have a galaxy s4. I have been trying to install Spotify it just doesn't load and never finishes. does anybody have suggestions on how to fix it.

Newbie

I have a galaxy s4. I have been trying to install Spotify it just doesn't load and never finishes. does anybody have suggestions on how to fix it.

driveflanger

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect - "Sorry! Can't play this content while connected to another device"

From Android to PC/Spotify-enabled unit. The Android app refuses to start a song of my choosing. It gives the error message in the title. It will, however, let me start a playlist and Connect it over to the PC. The Next/Prev buttons work, and I can c...

Casual Listener

From Android to PC/Spotify-enabled unit.   The Android app refuses to start a song of my choosing. It gives the error message in the title. It will, however, let me start a playlist and Connec...

zyrphath

Casual Listener

9910 Views

1 replies

0 likes

  • 9910 Views
  • 1 replies
  • 0 likes

Song Playback Issues

Cage the Elephant's album "Thank You Happy Birthday" has the song "Right Before My Eyes" play at the end of the song "Flow." Also, "Watch the Throne [Deluxe Edition (Explicit)]" by Jay Z and Kanye West has a 2 minute silent intro for "Illest Mother**...

Casual Listener

Cage the Elephant's album "Thank You Happy Birthday" has the song "Right Before My Eyes" play at the end of the song "Flow." Also, "Watch the Throne [Deluxe Edition (Explicit)]" by Jay Z and Kanye We...

TheMisterPerson

Casual Listener

1588 Views

1 replies

0 likes

cage the elephant
duplicate
Duplicate Song
duplicates
duplication
Jay Z
kanye west
no sound
Playback problem
silent
song bug
Song Duration
  • 1588 Views
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  • 0 likes