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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395548 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8429 Views

0 replies

7 likes

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Galaxy s6 saying offline when online

So it stopped syncing, a few days ago. I've used spotify premium for almost a year now and never had a problem on my s5, I just upgraded to my new s6 and it synced fine for awhile. Now whenever I'm on my home wifi spotify refuses to access the Intern...

Newbie

So it stopped syncing, a few days ago. I've used spotify premium for almost a year now and never had a problem on my s5, I just upgraded to my new s6 and it synced fine for awhile. Now whenever I'm o...

1095 Views

0 replies

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Wrong highlight color for selected navigation menu

Since Spotify changed the main green color, someone left the old color in the Android Spotify app navigation menu. This is the 4th release since the color changes and this bug is still not fixed It is so annoying so I decided to post it here. I am us...

Newbie

Since Spotify changed the main green color, someone left the old color in the Android Spotify app navigation menu.   This is the 4th release since the color changes and this bug is still ...

300 Views

0 replies

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Does offline music us up my memory on my android

When I select music to be available offline when I select a song my s6 shows, downloading. Is the song then downloaded onto my phone and will this take up my phones memory? Any help greatly appreciated

Newbie

When I select music to be available offline when I select a song my s6 shows, downloading. Is the song then downloaded onto my phone and will this take up my phones memory? Any help greatly appreciat...

driveflanger

Community Legend

383 Views

1 replies

0 likes

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Plays one song on playlist then jumps to something non-related

I have never had a problem with Spotify until today. No matter what playlist I play, whether I shuffle it or just play regular, it will play the first song on the playlist then skip over to a completely different song not on any of my playlists.

Newbie

I have never had a problem with Spotify until today.  No matter what playlist I play, whether I shuffle it or just play regular, it will play the first song on the playlist then skip over to a c...

333 Views

0 replies

0 likes

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paid for premium

Paid for premium the 3 months for 0.99 cents and when I go play a type of music it starts to play then stops then goes then stops

Newbie

Paid for premium the 3 months for 0.99 cents and when I go play a type of music it starts to play then stops then goes then stops

Jordi

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
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Saved music disappeared. [android]

Hi, after the latest upgrade of the app my saved music (artists, ecc) disappeared. I can see it un my iPad and Pc, so I think it's an issue with the app. How can I solve this without deleting all cache and dates from my phone?

Regular

Hi, after the latest upgrade of the app my saved music (artists, ecc) disappeared. I can see it un my iPad and Pc, so I think it's an issue with the app. How can I solve this without deleting all cac...

ashepoole

Casual Listener

3379 Views

9 replies

0 likes

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remote problem

Dear All, I've already use spotify mobile on windows phone (nokia lumia 925) I can use spotify easily on my car media system via bluetooth . ı see the song details and i can change the songs on my car steer button(can change the next or previous song...

Newbie

Dear All,   I've already use spotify mobile on windows phone (nokia lumia 925) I can use spotify easily on my car media system via bluetooth .  ı see the song details and i can change the...

311 Views

0 replies

0 likes

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Three Dots vs. Scrollbar in Songlist

Hey, I like to use the three dots on the right side of every song in a playlist/songlist to directly open the menu to delete the song from the playlist or to do whatever with the song. (I hope you know what I mean, I don't know the specific word for ...

Newbie

Hey, I like to use the three dots on the right side of every song in a playlist/songlist to directly open the menu to delete the song from the playlist or to do whatever with the song. (I hope you kn...

406 Views

0 replies

0 likes

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Anmeldung

Ich hab mir spotify Premium geholt, jetzt komme ich nichtmehr in mein Account rein, aber sobald ich mein passwort ändern möchte steht dort das der link abgelaufen ist, was tun?

Newbie

Ich hab mir spotify Premium geholt, jetzt komme ich nichtmehr in mein Account rein, aber sobald ich mein passwort ändern möchte steht dort das der link abgelaufen ist, was tun?

MichaelW

Community Legend

450 Views

1 replies

0 likes

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Solved!! Bluetooth disconnects every time

When connected to any Bluetooth device, Spotify disconnects every time my music changes songs. Why?

Regular

When connected to any Bluetooth device, Spotify disconnects every time my music changes songs. Why?

Memon

Newbie

12033 Views

3 replies

0 likes

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Solved!! Re-sync after changing offline quality?

I have just changed my offline audio quality from Normal to Extreme on my phone. Do I need to clear my cache / data and re-sync all of my music before the change to audio quality takes effect or will all tracks be overwritten at the higher quality au...

Casual Listener

I have just changed my offline audio quality from Normal to Extreme on my phone. Do I need to clear my cache / data and re-sync all of my music before the change to audio quality takes effect or will...

Martyjard

Casual Listener

728 Views

2 replies

0 likes

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lost music

I can't log in with Facebook and logged in with my email, but all my songs except two are gone. All my list all albums and artist. I logged off Facebook, Uninstaller the app and still unable to long in. I also checked to see if I accidentally erased ...

Visitor

I can't log in with Facebook and logged in with my email, but all my songs except two are gone. All my list all albums and artist. I logged off Facebook, Uninstaller the app and still unable to long ...

390 Views

0 replies

0 likes

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Spotify stops to play after few minutes

Hi All, I've got spotify premium, I'm really interested to the function offline. But after just 1 song and half, or 3,4 minutes, as you wish, both online and offline mode, the app stops to play. Few months ago everything worked fine with the online m...

Casual Listener

Hi All,   I've got spotify premium, I'm really interested to the function offline. But after just 1 song and half, or 3,4 minutes, as you wish, both online and offline mode, the app stops to p...

dean86

Casual Listener

722 Views

1 replies

0 likes

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Solved!! Note 2 error: "Bluetooth share has stopped" [SOLUTION FOUND!]

Hi everyone, The current Spotify version causes my Note 2 to give the error "unfortunately bluetooth share has stopped" every time a new song is played, which disconnects my wireless headphones. The update before that made Spotify give a warning that...

Regular

Hi everyone,   The current Spotify version causes my Note 2 to give the error "unfortunately bluetooth share has stopped" every time a new song is played, which disconnects my wireless headpho...

Masterblaster73

Casual Listener

45387 Views

75 replies

12 likes

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In US - still can't download the app

Hey guys, I've been in the US for about 2 weeks now, but the Spotify app still thinks I'm in a different country and won't let me download.LG G3, lollipop here.Thanks.G

Newbie

Hey guys, I've been in the US for about 2 weeks now, but the Spotify app still thinks I'm in a different country and won't let me download. LG G3, lollipop here. Thanks. G

400 Views

0 replies

0 likes

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Running gone?

I had running on my S5 (not beta version) for a week or so. Now it's gone. Where did it go? I loved the hell out of it.

Casual Listener

I had running on my S5 (not beta version) for a week or so. Now it's gone. Where did it go? I loved the hell out of it.

Maskedameoba

Casual Listener

642 Views

2 replies

0 likes

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Solved!! All Songs are gone

Heysince the new Update (i guess?) are all my songs gone.I thought it would have some stupid reasons or just lagged but nope.1000+ songs are gone i liked three new songs or better said i already liked them on my PC.And look i have them and can hear t...

Casual Listener

Hey since the new Update (i guess?) are all my songs gone.I thought it would have some stupid reasons or just lagged but nope. 1000+ songs are gone i liked three new songs or better said i already ...

LowDown

Casual Listener

593 Views

1 replies

0 likes

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How to save data to SD card rather than internal storage? Honor 6

Hi, bought my first Android phone the other day and I guess I'm just getting to grips with the apparent "freedom". Got an SD card, relocated immediate storage of phone to SD card rather than Internal Storage...Spotify still seems to save all it's dat...

Music Fan

Hi, bought my first Android phone the other day and I guess I'm just getting to grips with the apparent "freedom".   Got an SD card, relocated immediate storage of phone to SD card rather than...

SloeGin

Music Fan

1253 Views

2 replies

0 likes

Android
SD-card
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help

Every time i try to login it keep saying. Incorrect username and password

Newbie

Every time i try to login it keep saying. Incorrect username and password

jean3601

Community Legend

501 Views

1 replies

0 likes

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