Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 30694 Views
  • 60 replies
  • 25 likes
  • 30694 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871673 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871673 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25012 Views
  • 3 replies
  • 0 likes
  • 25012 Views
  • 3 replies
  • 0 likes

Buzzing noise since the installation of Spotify on OnePlus One

I installed Spotify yesterday, because it comes free with my Fido plan, and I'm loving it. I have one problem. I get these random buzzing noises, and not just on Spotify, but everywhere, including YouTube videos, when I'm using speakers and headphone...

  • Newbie
  • I installed Spotify yesterday, because it comes free with my Fido plan, and I'm loving it. I have one problem. I get these random buzzing noises, and not just on Spotify, but everywhere, including Yo...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

I've run out of space!

I'm really happy with almost everything after purchasing spotify premium! I only have one problem... I have a massive ranging taste in music! i've reached the 3333 song limit and 9999 save limit is there anyway I can save more music? I have a 64gb mi...

  • Newbie
  • I'm really happy with almost everything after purchasing spotify premium! I only have one problem... I have a massive ranging taste in music! i've reached the 3333 song limit and 9999 save limit 😕 i...
  • MichaelJerzak
  • Composer
  • 2030 Views
  • 1 replies
  • 2 likes
  • 2030 Views
  • 1 replies
  • 2 likes

When unmark offline playlist the space on device is not released

When unmark an offline playlist the space on device is not released automatically. So, all the time i need to clear my entire list abd redownload all of them again ? In ios its not like this, why in android this happens ? please someine could teachs ...

  • Casual Listener
  • When unmark an offline playlist the space on device is not released automatically. So, all the time i need to clear my entire list abd redownload all of them again ? In ios its not like this, why in ...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect: PC <=> Onkyo OK, PC <=> Andoid Phone OK, Onkyo <=> Android Phone Not OK

I have a Problem with Spotify Connect when using my Android Phone (Version 2.9.0.890) and my Onkyo TX-NR535 (FW Version 1081-0110-0000).It works like a charm between my Onkyo and my PC (Version 1.0.6.80.g2a801a53) but not between the Onkyo and the Ph...

screenshot.png
  • Casual Listener
  • I have a Problem with Spotify Connect when using my Android Phone (Version 2.9.0.890) and my Onkyo TX-NR535 (FW Version 1081-0110-0000). It works like a charm between my Onkyo and my PC (Version 1.0...
  • narf
  • Casual Listener
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

How to add your own songs to Spotify my songs?

How do I do this because a few of my songs are missing. For example, No wood just trees by Reverend and the MakersThanks,Callum

  • Regular
  • How do I do this because a few of my songs are missing. For example, No wood just trees by Reverend and the Makers Thanks, Callum
  • Daniel
  • Community Legend
  • 655 Views
  • 4 replies
  • 0 likes
  • 655 Views
  • 4 replies
  • 0 likes

Sound is lowered

When i listen to music the volume sometimes is lowered. I have to pause the music and play again and the music return to the original volume.Samsung Galaxy S6. Spotify 2.9.0.890

  • Newbie
  • When i listen to music the volume sometimes is lowered. I have to pause the music and play again and the music return to the original volume. Samsung Galaxy S6. Spotify 2.9.0.890
  • Daniel
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Internet connection fails after phone update, can't log in!!

Hey,I have a Galaxy5S and I'm using Spotify now for quite a while. But today the internet connection wouldnt work after I installed the new update first I restarted my phone after that didn't work. I de-& re-installed spotify. Now I cant even Log in,...

  • Newbie
  • Hey, I have a Galaxy5S and I'm using Spotify now for quite a while. But today the internet connection wouldnt work after I installed the new update first I restarted my phone after that didn't work....
  • Ollie6
  • Casual Listener
  • 365 Views
  • 2 replies
  • 1 likes
  • 365 Views
  • 2 replies
  • 1 likes

album in wrong oder after adding it to my collection

I added and downloaded the auiobook 1Q84 from Haruki Murakami.After adding it to my collcetion, the order is wrong. Shuffle is disabled. Other albums doesn't seem to bee effected.I can work around that, by openig the currently playing track in full s...

  • Newbie
  • I added and downloaded the auiobook 1Q84 from Haruki Murakami. After adding it to my collcetion, the order is wrong. Shuffle is disabled. Other albums doesn't seem to bee effected. I can work aroun...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Phone Crashes when playing local files

Hello everybody, I've got a really annoying issue with playing local files on my Huawei Y300. The Spotify app does play the local files, but whenever I put my phone on stand-by (just a black screen), and turn it back on, the phone crashes. This does ...

  • Visitor
  • Hello everybody,   I've got a really annoying issue with playing local files on my Huawei Y300. The Spotify app does play the local files, but whenever I put my phone on stand-by (just a black...
  • 450 Views
  • 0 replies
  • 0 likes
  • Crash
    crashes
    crashing
    local files
    stand-by
  • 450 Views
  • 0 replies
  • 0 likes

A want to know if a have to pay or upgrade,to listen to the music off line

Want to no after I've downloaded the songs in my house with my wifeDo a still get to listen to them even though iam off-line

  • Casual Listener
  • Want to no after I've downloaded the songs in my house with my wife Do a still get to listen to them even though iam off-line
  • OviiiOne
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

A want to know if a have to pay or upgrade,to listen to the music off line

Want to no after I've downloaded the songs in my house with my wifeDo a still get to listen to them even though iam off-line

  • Casual Listener
  • Want to no after I've downloaded the songs in my house with my wife Do a still get to listen to them even though iam off-line
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Is there an intent for add to my music?

I'd also be interested in a complete liset of available intents. 

  • Regular
  • I'd also be interested in a complete liset of available intents. 
  • cruelty
  • Regular
  • 894 Views
  • 4 replies
  • 0 likes
  • 894 Views
  • 4 replies
  • 0 likes

How to delete all library and start from scratch

Is it possible to delete all songs from my Spotify my songs section? If so how?Thanks,Callum

  • Regular
  • Is it possible to delete all songs from my Spotify my songs section? If so how? Thanks, Callum
  • Daniel
  • Community Legend
  • 1898 Views
  • 1 replies
  • 0 likes
  • 1898 Views
  • 1 replies
  • 0 likes

App works when it wants.

Everyone I use the app, it is very slow. Search is slow, if it works at all. Sometimes it tells me I am offline when I'm not. Sometimes the search will just time out. When I try loading my artists/albums/tracks, it will only load maybe half and the r...

  • Newbie
  • Everyone I use the app, it is very slow. Search is slow, if it works at all. Sometimes it tells me I am offline when I'm not. Sometimes the search will just time out. When I try loading my artists/al...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

HTC Liberty error messages

When trying to download the spotify I get error message "no app can be found to open this file" or if I try using the log in option from google error message "content not supported on phone. Also, when I try to go to google play store through google ...

  • Casual Listener
  • When trying to download the spotify I get error message  "no app can be found to open this file" or if I try using the log in option from google error message "content not supported on phone. &...
  • Daniel
  • Community Legend
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

The Beatles Aren't Available on my Android Phone

I recently imported a bunch of my CD's to my iTunes. Everything transferred over to Spotify smoothly, and I can listen to everything on my Galaxy s4...except The Beatles. I can listen to the songs through Spotify on my Mac, but in the playlists on my...

  • Newbie
  • I recently imported a bunch of my CD's to my iTunes. Everything transferred over to Spotify smoothly, and I can listen to everything on my Galaxy s4...except The Beatles. I can listen to the songs th...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Connection problem with spotify and shazam

Hello! Anyone knows if shazam stills support connection with spotify? Today i installed shazam in new android cellphone (Moto X) and only Rdio is avaible! Thanks!

Screenshot_2015-06-04-16-53-04.png
  • Casual Listener
  • Hello! Anyone knows if shazam stills support connection with spotify?   Today i installed shazam in new android cellphone (Moto X) and only Rdio is avaible!     Thanks!
  • 372 Views
  • 0 replies
  • 0 likes
  • 372 Views
  • 0 replies
  • 0 likes

after equalizer volume changes

HeySince I changed the settings the sound volume changes all the time and it doesn't stop.I changed the equalizer to Normal again but nothing happend

  • Newbie
  • Hey Since I changed the settings the sound volume changes all the time and it doesn't stop. I changed the equalizer to Normal again but nothing happend
  • Daniel
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Connect radio pioneer android

Hello!!! I have a problem when listen music in my car. It have a radio pionner avh-x2650bt and mi phone is S5. When I hear music in my phone with spotify on the screen of the car radio information from the original player of the phone and not of Spot...

  • Visitor
  • Hello!!!   I have a problem when listen music in my car. It have a radio pionner avh-x2650bt and mi phone is S5.   When I hear music in my phone with spotify on the screen of the c...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes