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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376118 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7554 Views

0 replies

7 likes

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Premium

If you buy premium can you choose what song you want to play anytime or do you have to shuffle play on a iPhone

Casual Listener

If you buy premium can you choose what song you want to play anytime or do you have to shuffle play on a iPhone

jean3601

Community Legend

371 Views

1 replies

0 likes

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I signed up to premium and now i can't get rid of it

HiI signed up to the 30 free day trial and now now I can't get rid of it.At the same time as not being able to get rid of it I also can't log back in to my around and I have changed my password and it still won't let me log back in.What shall I do ab...

Newbie

Hi I signed up to the 30 free day trial and now now I can't get rid of it. At the same time as not being able to get rid of it I also can't log back in to my around and I have changed my passwo...

jean3601

Community Legend

529 Views

1 replies

1 likes

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Spotify will not let me download songs to my mobile via Wifi.

The Android app is demanding that I use cellular data to download songs. Previously I've been able to download over wifi only. This requirment has only appeared for the fist time this month and has caused me to drastically overshoot my data limit. Th...

Newbie

The Android app is demanding that I use cellular data to download songs. Previously I've been able to download over wifi only. This requirment has only appeared for the fist time this month and ...

jean3601

Community Legend

609 Views

1 replies

0 likes

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Can not change volume in latest update (mobile)

Updated spotify on my Android phone and now there is no icon for volume control anymore. It used to be a speaker icon in the right lower corner but it is gone.Nothing to be found in dropdown menus either. No mention of it in help section.I'm tired of...

Casual Listener

Updated spotify on my Android phone and now there is no icon for volume control anymore. It used to be a speaker icon in the right lower corner but it is gone. Nothing to be found in dropdown menus ...

jean3601

Community Legend

920 Views

1 replies

0 likes

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Solved!! Can't press my songs directly but was working before.

I got a new phone recently but previously I was using Spotify on a Samsung Galaxy Tab 4, it was working fine, I could press any song and everything and I wasn't premium, now I have a Samsung Galaxy s5 and I downloaded Spotify, logged in, and all the ...

Newbie

I got a new phone recently but previously I was using Spotify on a Samsung Galaxy Tab 4, it was working fine, I could press any song and everything and I wasn't premium, now I have a Samsung Galaxy s...

jean3601

Community Legend

588 Views

1 replies

0 likes

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Release Notes - Spotify for Android (3.3.0)

What's new in this version (3.3.0) New: Say hello to our new colour. Nice, isn't it? New: You remember how you sort your playlists. Now we do too. Fixed: Some performance and stability issues. Fixed: We’ve improved scrobbling with Facebook.

Spotify Legend

  What's new in this version (3.3.0)   New: Say hello to our new colour. Nice, isn't it? New: You remember how you sort your playlists. Now we do too. Fixed: Some performance an...

jjjjjjjjjkjkjk

Regular

2493 Views

9 replies

1 likes

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Spotify Galaxy A5

Usando Wi-fi ou 4G o app trava, toca a música que quer, fica muito lento. Tenho poucos apps instalados, portanto não é a memória. Já reinstalei e nada. Pensando seriamente em procurar outro streaming. A Spotify não tem um link para resolução de probl...

Newbie

Usando Wi-fi ou 4G o app trava, toca a música que quer, fica muito lento. Tenho poucos apps instalados, portanto não é a memória. Já reinstalei e nada. Pensando seriamente em procurar outro streaming...

424 Views

0 replies

0 likes

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LOST PLAYLIST!

I have lost at least 20 self-made playlists since I last logged onto my PC (Windows 10) and I have 'lost' these playlists. They are all still on my Kindle, which hasn't had any updates.. I have tried all suggestions, deleted playlist option, nothing ...

Newbie

I have lost at least 20 self-made playlists since I last logged onto my PC (Windows 10) and I have 'lost' these playlists. They are all still on my Kindle, which hasn't had any updates.. I have tried...

user-removed

Not applicable

541 Views

1 replies

0 likes

LOST PLAYLIST. AGAIN.
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How to cancel account

Newbie

givemesome2920

Newbie

619 Views

2 replies

0 likes

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Bluetooth falls out between songs

Hi community, General question to the community, and the moderators:Does anyone have tips to solve bluetooth shareplay falling out between tracks on bluetooth based headset devices? The headset works perfectly fine when using other apps for playing l...

Newbie

Hi community,    General question to the community, and the moderators: Does anyone have tips to solve bluetooth shareplay falling out between tracks on bluetooth based headset devices?&...

Osmodius

Gig Goer

506 Views

2 replies

1 likes

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Spotify can't see offline playlists on microsd card!

I'll try to keep this as brief as possible.Device: Sony Xperia Z3Microsd: SanDisk Ultra 64gbI initially had some trouble getting the offline playlists to save to my microsd card. I have about 15gb of music I want offline, so saving it all to a micros...

Newbie

I'll try to keep this as brief as possible. Device: Sony Xperia Z3 Microsd: SanDisk Ultra 64gb I initially had some trouble getting the offline playlists to save to my microsd card. I have abo...

366 Views

0 replies

1 likes

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Android Cat B15Q won't download offline songs to memory card, only on internal phone memory.

Hello everyone. I tried solving my issue, following the guide on Spotify help page.Settings, delete files and cache.But files will still be downloaded to internal phone memory, and not on the SD card.Its empty and 32GB storage. The files is around 2G...

Newbie

Hello everyone.   I tried solving my issue, following the guide on Spotify help page. Settings, delete files and cache. But files will still be downloaded to internal phone memory, and not o...

360 Views

0 replies

0 likes

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Garbled Music Why?

I just moved a few songs from my PC to my phone (one at a time of course) and they all have very weird sounds. Skipping and repeating and weird noises that sound like huge water drops. Idk why this is happening, as all of my other music still works.I...

Newbie

I just moved a few songs from my PC to my phone (one at a time of course) and they all have very weird sounds. Skipping and repeating and weird noises that sound like huge water drops. Idk why this i...

480 Views

0 replies

0 likes

Music is garbled
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Random option will play through the same songs

After building a sizeable list of music on my android I noticed when using the random play i find that after a while it repeats the same set of songs in the same order. at worst the list was repeating the same 5 songs. any ideas how i can fix this wi...

Music Fan

After building a sizeable list of music on my android I noticed when using the random play i find that after a while it repeats the same set of songs in the same order. at worst the list was repeatin...

GoldenGuy444

Casual Listener

565 Views

1 replies

1 likes

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bluetooth

Tengo problemas con mis auriculares bluetooth en mi galaxy mega....pero solo con Spotify! De repente sale un cartel q dice que bluetooth dejo de compartir. Tambien cuando cambio de tema. Probe con el reproductor de musica, con Youtube y funciona perf...

Newbie

Tengo problemas con mis auriculares bluetooth en mi galaxy mega....pero solo con Spotify! De repente sale un cartel q dice que bluetooth dejo de compartir. Tambien cuando cambio de tema. Probe con el...

user-removed

Not applicable

1286 Views

2 replies

1 likes

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Can't Listen local songs.

So... First, I added few local songs from my PC to spotify playlist. Synced playlist (with local songs only) to my android (everythings went fine). I turned off Wi-Fi on my phone and tried to listen it but it says I'm offline.. Where is logic? Why do...

Roadie

So... First, I added few local songs from my PC to spotify playlist. Synced playlist (with local songs only) to my android (everythings went  fine). I turned off Wi-Fi on my phone and trie...

feo1966

Newbie

1049 Views

5 replies

0 likes

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Can't play all songs of an album

Hi, I'm from Argentina and I'm premiun on an Android 4.4.2 device. But this also happens me in the web player. On the album United We Are of Hardwell which has 14 songs (https://open.spotify.com/album/6SfbGnP4LbbG5W0AMtSYKo), I can ONLY listen 2 (TWO...

Newbie

Hi,   I'm from Argentina and I'm premiun on an Android 4.4.2 device. But this also happens me in the web player.   On the album United We Are of Hardwell which has 14 songs (https://ope...

433 Views

0 replies

1 likes

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Solved!! Please help

I've just been forced to download the new version. But it won't open. All I get is a blank screen and an error message pop up saying 'unfortunately this app has crashed'I use a Samsung Galaxy S4 . Is someone working on a fix because right now I canno...

Casual Listener

I've just been forced to download the new version. But it won't open. All I get is a blank screen and an error message pop up saying 'unfortunately this app has crashed' I use a Samsung Galaxy S4 . ...

Kittyhatchet

Casual Listener

706 Views

3 replies

0 likes

Help
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Listening to local music: is this even possible????

I am FED UP of spotify's inability to play local music on phones. It should be as simple as possible, and yet, after 3 years they haven't figured out how to do it. Sure, there are odd posts here n there where people have got it to work. But most of t...

Music Fan

I am FED UP of spotify's inability to play local music on phones. It should be as simple as possible, and yet, after 3 years they haven't figured out how to do it. Sure, there are odd posts here n th...

driveflanger

Community Legend

579 Views

3 replies

1 likes

  • 579 Views
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  • 1 likes