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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202989 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202989 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547945 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455681 Views

571 replies

38 likes

Account
Free
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  • 38 likes

I can't use my Spotify with WiFi

I bought Spotify Premium three days ago. All that's good except when I turn on my WiFi connection. I'm trying to search a artist or a song and Spotify say: "There isn't any result without connect" but my Wifi Connection that's good. ¿What's the probl...

Newbie

I bought Spotify Premium three days ago. All that's good except when I turn on my WiFi connection. I'm trying to search a artist or a song and Spotify say: "There isn't any result without connect" bu...

Ambivalence

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Spotify doesn't recognize offline playlists

Hi, I've removed the SC card, where Spotify stores the offline playlists, from my mobile phone and when I wanted to insert it again Spotify said something similar to "Your playlists can't be synchronized with more than 3 devices" and my offline playl...

Casual Listener

Hi,   I've removed the SC card, where Spotify stores the offline playlists, from my mobile phone and when I wanted to insert it again Spotify said something similar to "Your playlists can't be...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
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[Android]: cannot find Connect devices

Hi, since 1 week I don't see my Spotify Connect device (Denon AVR-X2100W) in the app.But when I open the Spotify app on my Windows PC, I can connect to it. When I'm going back to my android app, only then the app sees the Spotify Connect Devices (Den...

Newbie

Hi, since 1 week I don't see my Spotify Connect device (Denon AVR-X2100W) in the app. But when I open the Spotify app on my Windows PC, I can connect to it. When I'm going back to my android app, on...

357 Views

0 replies

0 likes

  • 357 Views
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Deleted premier

After phoneservice spotifyapp was deleted. When reinnstalled premium account is gone. Nov what?

Newbie

After phoneservice spotifyapp was deleted. When reinnstalled premium account is gone. Nov what?

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

I bought spotifiy Premium but...

I bought spotifiy premium and it ended before

Newbie

I bought spotifiy premium and it ended before

MattSuda

Spotify Star

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

DLNA support in Spotify

So I've had this problem for about 3-4 months now. Whenever I listen to ANYTHING on Spotify sometimes it will randomly stop in the middle. It doesn't say it pauses, so I press the pause button and press the play button and nothing works. It'll play a...

Casual Listener

 So I've had this problem for about 3-4 months now. Whenever I listen to ANYTHING on Spotify sometimes it will randomly stop in the middle. It doesn't say it pauses, so I press the pause button ...

kaitlin73

Casual Listener

732 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Headphone/bluetooth controls not working with screen off

Since the most recent update, I can no longer pause/skip/etc. using my headphone or bluetooth device when my phone's screen is off. I can do this fine with other music apps. I've tried clearing thre cache and re-installing Spotify. I'm using a Samsun...

Newbie

Since the most recent update, I can no longer pause/skip/etc. using my headphone or bluetooth device when my phone's screen is off.  I can do this fine with other music apps.  I've tried cl...

698 Views

0 replies

3 likes

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  • 3 likes

HTC M8 Lollipop 5.0.1 Spotify Hangs

DescriptionSpotify keeps freezing. Locks device. Freezes on re-starting device so have to do hard restart (power on/press volume). This seems to be a V5.0 Lollipop problem. It worked fine before I upgradedWhat are the steps you took to get to the err...

Newbie

Description Spotify keeps freezing. Locks device. Freezes on re-starting device so have to do hard restart (power on/press volume). This seems to be a V5.0 Lollipop problem. It worked fine before I ...

mtamlyn

Newbie

617 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

automatisch von premium auf free

Habe mein Telefon verloren. Als ich mich bei spotify mit dem neuen Telefon angemeldet habe, zeigte mir es an, dass ich nur noch Spotify free benutze.. warum und was kann ich machen?

Newbie

Habe mein Telefon verloren. Als ich mich bei spotify mit dem neuen Telefon angemeldet habe, zeigte mir es an, dass ich nur noch Spotify free benutze.. warum und was kann ich machen?

Nico

Community Legend

356 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Samsung issues

Ever since the latest update on my Samsung 5 the Spotify app has been acting weird. 1. If I do not have it already running, when I try to load the app, it restarts my phone (annoying)2. When playing either straight playlists, or on random, about 20 s...

Newbie

Ever since the latest update on my Samsung 5 the Spotify app has been acting weird.    1.  If I do not have it already running, when I try to load the app, it restarts my phone (anno...

Nico

Community Legend

755 Views

1 replies

1 likes

  • 755 Views
  • 1 replies
  • 1 likes

music download

I pay for premium and want my music offline but it just keeps saying not enough space when I still have 12gb left of space on my phone

Newbie

I pay for premium and want my music offline but it just keeps saying not enough space when I still have 12gb left of space on my phone

348 Views

0 replies

1 likes

  • 348 Views
  • 0 replies
  • 1 likes

Following no one

Hi, I'm following many artists and friends on Spotify but my profile simply displays -15 across all platforms, and won't let me see who I'm following, can someone help me with this?

Regular

Hi, I'm following many artists and friends on Spotify but my profile simply displays -15 across all platforms, and won't let me see who I'm following, can someone help me with this?

424 Views

0 replies

0 likes

  • 424 Views
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Login

Can't login 

Newbie

Can't login  

Jason

Spotify Legend

1672 Views

3 replies

0 likes

  • 1672 Views
  • 3 replies
  • 0 likes

Android Wear support status

Hi, there is a lot of confusion on Internet about how spotify supports android wear. I own a sony smartwatch 3 and it seems that Spotify doesn't have a specific wear application but only pops up controls when running on the phone. Therefore:* No smar...

Casual Listener

Hi,  there is a lot of confusion on Internet about how spotify supports android wear.   I own a sony smartwatch 3 and it seems that Spotify doesn't have a specific wear application but o...

user-removed

Not applicable

796 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Logging in issues

Hi Spotify Community, Until recently I have enjoyed my premium subscriptions with Spotify, but now I can't login. The device is a Samsung Galaxy Note 10.1 (2014) - SM-P600. I have cleared caches, unistalled & reinstalled, changed passwords and now pu...

Newbie

Hi Spotify Community,   Until recently I have enjoyed my premium subscriptions with Spotify, but now I can't login.   The device is a Samsung Galaxy Note 10.1 (2014) - SM-P600.   ...

421 Views

0 replies

0 likes

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  • 0 likes

storing music on sdcard

Hi i have a lenovo yoga 2 tablet, since the upgrade to lollipop there is no way of saving music to the sd card andf there is no option in spotify to direct storage of music to the sd card itself. with limited memory on the tablet itself this makes it...

Visitor

Hi  i have a lenovo yoga 2 tablet, since the upgrade to lollipop there is no way of saving music to the sd card andf there is no option in spotify to direct storage of music to the sd card itse...

392 Views

0 replies

0 likes

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Solved!! how can i get sptify 7 days free

How can I get Spotify Premium 7 days free

Newbie

How can I get Spotify Premium 7 days free

Hajibaba1

Newbie

1728 Views

3 replies

0 likes

  • 1728 Views
  • 3 replies
  • 0 likes

Issues with losing volume only on spotify

I have a galaxy s6, been a spotify premium member for years now and I recently got rid of my iPhone for a new samsung. Never had an issue with my iphone, but now with my s6 when I sync to a bluetooth device or wear my headphones and usually within a ...

Casual Listener

I have a galaxy s6, been a spotify premium member for years now and I recently got rid of my iPhone for a new samsung. Never had an issue with my iphone, but now with my s6 when I sync to a bluetooth...

user-removed

Not applicable

897 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Stuttering offline playback

I've been using the Spotify app on my phone for a long time. I save songs to my music to listen to offline. But all the sudden a few weeks ago, all my songs started stuttering a lot while playing. I've cleared the cache and reinstalled the app but no...

Newbie

 I've been using the Spotify app on my phone for a long time.  I save songs to my music to listen to offline.  But all the sudden a few weeks ago, all my songs started stuttering a lot...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes