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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118766 Views

27 replies

4 likes

  • 118766 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239549 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239549 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600403 Views

79 replies

3 likes

  • 600403 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492890 Views

581 replies

42 likes

Account
Free
  • 492890 Views
  • 581 replies
  • 42 likes

Local Files won't synch from PC to Android

I recently purchased the MP3 version of a live concert and wanted to import that from my computer to my Android phone. I added the local files on the computer and they play just fine there. When adding them to a playlist and synching said playlist to...

Casual Listener

I recently purchased the MP3 version of a live concert and wanted to import that from my computer to my Android phone. I added the local files on the computer and they play just fine there. When addi...

laysakebow

Newbie

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Spotify won't open

"Unfortunately, Spotify has stopped." every time i try to open spotify this pops up . how do i wipe all spotify content on my phone and get a clean install ? I'm running an andoid .

Newbie

"Unfortunately, Spotify has stopped." every time i try to open spotify this pops up . how do i wipe all spotify content on my phone and get a clean install ? I'm running an andoid .

EvanFasnacht

Music Fan

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Remote connect from other user

Hi since spotify has introduced connect someone in the surrounding area has been accessing my phone while i'm listening and they are usingspotify on their device which renders mine silent. I have to now log out all the time and I haven't been able to...

Newbie

Hi since spotify has introduced connect someone in the surrounding area has been accessing my phone while i'm listening and they are usingspotify on their device which renders mine silent.  I ha...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

How do I find new albums from various artists?

Before 'Artists Radio' was introduced I could go on a album by various artists that I already had, swipe left in the album and go on 'Various Artists' again and scroll to the bottom and then go on 'Albums' which allowed me to view all new albums rele...

Regular

Before 'Artists Radio' was introduced I could go on a album by various artists that I already had, swipe left in the album and go on 'Various Artists' again and scroll to the bottom and then go on 'A...

479 Views

0 replies

1 likes

  • 479 Views
  • 0 replies
  • 1 likes

Songs aren't saving, having to redownload offline songs constantly

I'm currently on the latest version of spotify from the google play store, and while the songs download and let me play them offline for a short period of time, when I restart my phone or spotify, it shows that anywhere from 50-130ish of my songs are...

Casual Listener

I'm currently on the latest version of spotify from the google play store, and while the songs download and let me play them offline for a short period of time, when I restart my phone or spotify, it...

epicrisis1

Casual Listener

721 Views

2 replies

0 likes

  • 721 Views
  • 2 replies
  • 0 likes

Pay for premium to use offline mode?

Do you have to pay for premium in order to use offline mode?

Newbie

Do you have to pay for premium in order to use offline mode?

EvanFasnacht

Music Fan

623 Views

1 replies

0 likes

Offline listening
  • 623 Views
  • 1 replies
  • 0 likes

Works on some wi-fi networks, but not others

Hi there. I've had a problem with Spotify on all my Android devices for a number of months. Essentially, Spotify on android says it's offline all the time and won't play any music. In the rare event it does play music, it only plays for 11 seconds. I...

Newbie

Hi there. I've had a problem with Spotify on all my Android devices for a number of months. Essentially, Spotify on android says it's offline all the time and won't play any music. In the rare event ...

807 Views

0 replies

0 likes

  • 807 Views
  • 0 replies
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Spotify will not play on my android

I am logged into setup chats but it won't log me on to play music and I can't get ahold of a real person to help me. I just like listening to this when I run and this system and this system is being to complicated. I just want to play music and go on...

Newbie

I am logged into setup chats but it won't log me on to play music and I can't get ahold of a real person to help me. I just like listening to this when I run and this system and this system is being ...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Spotify stops playing every time I open a new app.

Hello, I am a Spotify Premium user. I have had this problem with Spotify on my LG devices from the very beginning. At first, I thought it was just the specific phone I was using, the LG Optimus F5, but I recently got a new phone, the LG Volt and the ...

Newbie

Hello, I am a Spotify Premium user. I have had this problem with Spotify on my LG devices from the very beginning. At first, I thought it was just the specific phone I was using, the LG Optimus F5, b...

Asianz

Newbie

1357 Views

1 replies

0 likes

  • 1357 Views
  • 1 replies
  • 0 likes

Spotify always hangs -.-

Hello, I'm new to this forum because I have a problem. I bought a premium card for one month, and started listening to one of the given playlists from spotify, but I can always listen to only the first song correctly, and from the next one on, there ...

Newbie

Hello, I'm new to this forum because I have a problem. I bought a premium card for one month, and started listening to one of the given playlists from spotify, but I can always listen to only the fir...

586 Views

0 replies

0 likes

  • 586 Views
  • 0 replies
  • 0 likes

Cant log in via facebook.

Hey! I have recently switched from my old iphone 4 to a samsung galaxy S, but im getting really frustrated about not being able to log in. All that happends is that the loading circle just keeps spinning and spinning. Tried doing a clean install wich...

Casual Listener

Hey!   I have recently switched from my old iphone 4 to a samsung galaxy S, but im getting really frustrated about not being able to log in. All that happends is that the loading circle just k...

yatima

Newbie

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

Can't log in to my account on my app but I can online

Pretty pissed I just bought premium but when I downloaded the app I can't sign in with the information from my premium account

Newbie

Pretty pissed I just bought premium but when I downloaded the app I can't sign in with the information from my premium account

DasPeter

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Blurry Album Art in Notification

I'm currently on Android lollipop on lg d415 and for some reason the album art is always blurry in the notification panel when it's expanded its fine in the lockscreen. I hope I see an update where this is fixed

Newbie

I'm currently on Android lollipop on lg d415 and for some reason the album art is always blurry in the notification panel when it's expanded its fine in the lockscreen. I hope I see an update where t...

1366 Views

0 replies

0 likes

album artwork
  • 1366 Views
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Not scrobbling to Last.FM from my phone

I have Last.FM scrobbling turned on in my Spotify settings and am logged in, but it won't scrobble tracks. It scrobbles from the Spotify on my computer, but not from the app on my phone.

Roadie

I have Last.FM scrobbling turned on in my Spotify settings and am logged in, but it won't scrobble tracks. It scrobbles from the Spotify on my computer, but not from the app on my phone.

NJMike

Roadie

1684 Views

5 replies

0 likes

  • 1684 Views
  • 5 replies
  • 0 likes

Removed "Available Offline" by mistake!

Hello! I had an available offline playlist but I unchecked that property by mistake. When I try to make it available offline again, spotify tries to download all the list. Is there anything to do or do I habe download all of them again?

Newbie

Hello! I had an available offline playlist but I unchecked that property by mistake. When I try to make it available offline again, spotify tries to download all the list. Is there anything to do or ...

cephalization

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

How can i listen misic only on my device

If someone use my account to listen music, I do not want listen their playlist or they don't want to listen my music. So how can I separate the users.

Newbie

If someone use my account to listen music, I do not want listen their playlist or they don't want to listen my music. So how can I separate the users.

cephalization

Community Legend

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

playlist

why do my offline playlists keep getting deleted from my android device?

Newbie

why do my offline playlists keep getting deleted from my android device?

user-removed

Not applicable

72071 Views

1 replies

0 likes

  • 72071 Views
  • 1 replies
  • 0 likes

Missing album track C2C - Tetra

As described in post subject only 13 of the 14 tracks listed on the 'Tetra' album by artist C2C are available. Specifically song titled 'le banquet' is missing.Was wondering if this was an oversight or a licensing issue. Help much appreciated

Newbie

As described in post subject only 13 of the 14 tracks listed on the 'Tetra' album by artist C2C are available. Specifically song titled 'le banquet' is missing. Was wondering if this was an oversi...

kbrooksc

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Moving Local Files

So I had alot of music on my pc that was local file music, i then synced this all with my phone and my music was then on phone and PC. However my PC has now deleted all of these local files and they no longer show up in my playlist on my PC. The song...

Newbie

So I had alot of music on my pc that was local file music, i then synced this all with my phone and my music was then on phone and PC. However my PC has now deleted all of these local files and they ...

kbrooksc

Community Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

My spotify premium stopped earlier then it was supposed to be

I buyed spotify premium for 3 months a couple weeks ago but it stopped already. What can i do?

Casual Listener

I buyed spotify premium for 3 months a couple weeks ago but it stopped already. What can i do?

kbrooksc

Community Legend

567 Views

3 replies

0 likes

  • 567 Views
  • 3 replies
  • 0 likes