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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107463 Views

26 replies

3 likes

  • 107463 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217417 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217417 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571602 Views

79 replies

3 likes

  • 571602 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470829 Views

577 replies

40 likes

Account
Free
  • 470829 Views
  • 577 replies
  • 40 likes

Can I use my account at the same time on multiple devices?

Hey, Can I use my spotify account on different devices at the same time? For example - I'm playing one song on my laptop but then I go to another room and turn another song on my mobile, then turn a third song or playlist on my tablet? Or run differe...

Casual Listener

Hey,   Can I use my spotify account on different devices at the same time? For example - I'm playing one song on my laptop but then I go to another room and turn another song on my mobile, the...

user-removed

Not applicable

1842 Views

3 replies

0 likes

Account
Android
Desktop
devices
laptop
tablet
  • 1842 Views
  • 3 replies
  • 0 likes

Android randomly shuffles or repeats after unpausing

Just noticed this a couple weeks ago. I'll be listening to an album straight through. If I pause and then wish to restart, it starts shuffling within the same artist, even though shuffle has not been selected. Then, when I manually select the song wh...

Casual Listener

Just noticed this a couple weeks ago. I'll be listening to an album straight through. If I pause and then wish to restart, it starts shuffling within the same artist, even though shuffle has not been...

duff735

Casual Listener

861 Views

5 replies

0 likes

  • 861 Views
  • 5 replies
  • 0 likes

Lost account with my credit card

I made a account with a whatever email now I can't remember and I'm afraid it'll keep charging me please help!

Casual Listener

I made a account with a whatever email now I can't remember and I'm afraid it'll keep charging me please help!

MichaelW

Community Legend

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes

Student premium.

I applied for student premium twice and a message said it didn't work when I pressed submit. But my account was charged twice and I still don't have premium. I'm getting extremely aggravated because I can't contact an actual person to get the issue r...

Newbie

I applied for student premium twice and a message said it didn't work when I pressed submit. But my account was charged twice and I still don't have premium. I'm getting extremely aggravated because ...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

spotify pauses for no reason

I just got a new phone and I downloaded the spotify app. It plays a song for a few seconds then pauses the song. Sometimes I have to go in and hit play and sometimes the songs start player on their own.

Casual Listener

I just got a new phone and I downloaded the spotify app. It plays a song for a few seconds then pauses the song. Sometimes I have to go in and hit play and sometimes the songs start player on their o...

nep87

Casual Listener

813 Views

2 replies

0 likes

pause
pauses
Pausing playback
  • 813 Views
  • 2 replies
  • 0 likes

No Recommended Stations Showing

I'm using a Nexus 7 (latest OS) and I have no recommended stations showing. (The only option I have when I select 'Radio' is the add new stations button in the top right hand corner). Logging out and in again doesn't help, nor does uninstalling and r...

Newbie

I'm using a Nexus 7 (latest OS) and I have no recommended stations showing. (The only option I have when I select 'Radio' is the add new stations button in the top right hand corner).  Logging ...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

spotify app

How do I create spotify app after previous deleted and have account account Is setup ?? On Samsung S6 please

Casual Listener

How do I create spotify app after previous deleted and have account account Is setup ?? On Samsung S6 please

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Transfer Music from Phone to Computer

Hello, I just bought myself a new computer, and can immidiatly listen to all songs that are from Spotify on my newly downloaded Spotify application. However, I cannot listen to local files from my old computer on this one. Is there a way I can transf...

Newbie

Hello,   I just bought myself a new computer, and can immidiatly listen to all songs that are from Spotify on my newly downloaded Spotify application. However, I cannot listen to local files...

Kimisenling

Casual Listener

17879 Views

4 replies

1 likes

  • 17879 Views
  • 4 replies
  • 1 likes

Equilizer does not work

Hi, I have a new note 5 (920c version). My previous phone was note 4. On my new phone samsung equlizer (or any other equilizer) does not effect music at all. However equilizers workd in google music. I think there is a problem with android 5.1 and sp...

Casual Listener

Hi,   I have a new note 5 (920c version). My previous phone was note 4. On my new phone samsung equlizer (or any other equilizer) does not effect music at all. However equilizers workd in goog...

thegamerm

Casual Listener

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes

My playlists keep downloading to internal casche - zte quartz

I have a zte quartz Android phone, O S is z797cv1.0.0b05I also have Spotify premium, allowing me to download playlists to my phone. Here's my problem: my playlists keep downloading to internal casche. I have followed the instructions for switching my...

Casual Listener

I have a zte quartz Android phone, O S is z797cv1.0.0b05 I also have Spotify premium, allowing me to download playlists to my phone. Here's my problem: my playlists keep downloading to internal ca...

Siller18

Regular

1203 Views

5 replies

1 likes

  • 1203 Views
  • 5 replies
  • 1 likes

Several downloaded playlists are now missing one to two songs each. Why?

I have been listening to these downloaded playlists for some time now, but most one or two songs from several playlists are no longer available offline and I have to download them again and again. How do I get back to keeping them downloaded? My Wi-F...

Casual Listener

I have been listening to these downloaded playlists for some time now, but most one or two songs from several playlists are no longer available offline and I have to download them again and again. Ho...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Playing time has gap of 1 second to smartphone app on Spotify Connect for Amazon Fire TV/Stick

Brief description of the issue: The Spotify Connect App on the Amazon Fire TV is one second before the normal Spotify app and counts up the playing time up to second 60 if a song was skipped by the remote of the Amazon Fire TV. In this cas the time d...

Newbie

Brief description of the issue: The Spotify Connect App on the Amazon Fire TV is one second before the normal Spotify app and counts up the playing time up to second 60 if a song was skipped by the r...

759 Views

0 replies

0 likes

Amazon
Connect
FireTV
  • 759 Views
  • 0 replies
  • 0 likes

Solved!! Removing songs from a playlist (Android)

Does anybody know if they will ever implement a feature that allows you to remove songs from a playlist on a phone, instead of having to do it on a computer? (Premium user) Thanks in advance.

Newbie

Does anybody know if they will ever implement a feature that allows you to remove songs from a playlist on a phone, instead of having to do it on a computer? (Premium user) Thanks in advance.

Nico

Community Legend

890 Views

1 replies

0 likes

Playlist remove songs android
  • 890 Views
  • 1 replies
  • 0 likes

Solved!! How to share with non-facebook friends?

It seems I can only select recipients from my facebook friends. Is there a trick to get also users that only have a spotyify user id to show up in this?

Newbie

It seems I can only select recipients from my facebook friends. Is there a trick to get also users that only have a spotyify user id to show up in this?

user-removed

Not applicable

1086 Views

1 replies

0 likes

  • 1086 Views
  • 1 replies
  • 0 likes

Crash on playlist searching... Help please

So when I try to use the search feature to look for a song in my play list spotify crashes every time. It's been happening for a few months now and very annoying

Newbie

So when I try to use the search feature to look for a song in my play list spotify crashes every time. It's been happening for a few months now and very annoying

user-removed

Not applicable

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Log in trouble

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but every time I change it, it tells me my session has bee...

Casual Listener

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but eve...

user-removed

Not applicable

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect

So every time I listen to music and every one else in my family wants to listening to music and when they start their music my devise says you are now controling the other devise. So I must click "Spotify connect" and click on my phone. Although this...

Newbie

So every time I listen to music and every one else in my family wants to listening to music and when they start their music my devise says you are now controling the other devise. So I must click "Sp...

Jordi

Community Legend

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Can't download offline music anymore

Hello, I have a premium account, but for the last 2 days everytime I'm trying to download offline music, it saves and download but when I close and opened the spotify app, they are not downloaded, I have to redownload the album and it does the same t...

Visitor

Hello, I have a premium account, but for the last 2 days everytime I'm trying to download offline music, it saves and download but when I close and opened the spotify app, they are not downloaded, I ...

user-removed

Not applicable

611 Views

1 replies

1 likes

  • 611 Views
  • 1 replies
  • 1 likes

Guest network

I have two WiFi networks - home & guest - and some Spotify Connect devices.All the Spotify Connect devices have static IP addresses from my router.I use Android Spotify app.The guest network is configured in such way that the IP addresses can be reac...

Music Fan

I have two WiFi networks - home & guest - and some Spotify Connect devices. All the Spotify Connect devices have static IP addresses from my router. I use Android Spotify app. The guest networ...

user-removed

Not applicable

898 Views

1 replies

0 likes

  • 898 Views
  • 1 replies
  • 0 likes

No premium account on my cellphone

I have a family plan and I added my girlfriend. On her computer, spotify shows se has a premium account. But on her cell phone, spotify shows as if she had a free account, no premium. She has a samsung galaxy S3. I upgraded spotify to the latest vers...

Newbie

I have a family plan and I added my girlfriend. On her computer, spotify shows se has a premium account. But on her cell phone, spotify shows as if she had a free account, no premium.   S...

user-removed

Not applicable

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes