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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111318 Views

26 replies

3 likes

  • 111318 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223912 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223912 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581172 Views

79 replies

3 likes

  • 581172 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478445 Views

577 replies

40 likes

Account
Free
  • 478445 Views
  • 577 replies
  • 40 likes

locked out of my account

I got a new phone and I downloaded spotify and I can't get into my account. I have attempted to change my password several times and still can't get in. What do I do?

Newbie

I got a new phone and I downloaded spotify and I can't get into my account. I have attempted to change my password several times and still can't get in. What do I do?

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

new phone wont load local files

Just got a new phone after the old one broke, so when i installed spotify everything seemed to work perfectly, but now It wont load over local files, i checked the support page on android phones, I haven't used up the 3333 song limit, there is well o...

Casual Listener

Just got a new phone after the old one broke, so when i installed spotify everything seemed to work perfectly, but now It wont load over local files, i checked the support page on android phones, I h...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Spotify on Zenfone 5 Lock screen without Artist Wallpaper

Hello...I have a Zenfone 5 with Lollipop (5.0) and the artist wallpaper in the lock screen doesn't work for me... My girlfriend have a "Motorola Moto X 2" and it works... My phone:My girlfriend's phone: Somebody can help me?Thanks...

Visitor

Hello... I have a Zenfone 5 with Lollipop (5.0) and the artist wallpaper in the lock screen doesn't work for me... My girlfriend have a "Motorola Moto X 2" and it works...   My phone: ...

763 Views

0 replies

0 likes

Lollipop
zenfone 5
  • 763 Views
  • 0 replies
  • 0 likes

Can I use my account at the same time on multiple devices?

Hey, Can I use my spotify account on different devices at the same time? For example - I'm playing one song on my laptop but then I go to another room and turn another song on my mobile, then turn a third song or playlist on my tablet? Or run differe...

Casual Listener

Hey,   Can I use my spotify account on different devices at the same time? For example - I'm playing one song on my laptop but then I go to another room and turn another song on my mobile, the...

user-removed

Not applicable

1847 Views

3 replies

0 likes

Account
Android
Desktop
devices
laptop
tablet
  • 1847 Views
  • 3 replies
  • 0 likes

Android randomly shuffles or repeats after unpausing

Just noticed this a couple weeks ago. I'll be listening to an album straight through. If I pause and then wish to restart, it starts shuffling within the same artist, even though shuffle has not been selected. Then, when I manually select the song wh...

Casual Listener

Just noticed this a couple weeks ago. I'll be listening to an album straight through. If I pause and then wish to restart, it starts shuffling within the same artist, even though shuffle has not been...

duff735

Casual Listener

864 Views

5 replies

0 likes

  • 864 Views
  • 5 replies
  • 0 likes

Lost account with my credit card

I made a account with a whatever email now I can't remember and I'm afraid it'll keep charging me please help!

Casual Listener

I made a account with a whatever email now I can't remember and I'm afraid it'll keep charging me please help!

MichaelW

Community Legend

701 Views

3 replies

0 likes

  • 701 Views
  • 3 replies
  • 0 likes

Student premium.

I applied for student premium twice and a message said it didn't work when I pressed submit. But my account was charged twice and I still don't have premium. I'm getting extremely aggravated because I can't contact an actual person to get the issue r...

Newbie

I applied for student premium twice and a message said it didn't work when I pressed submit. But my account was charged twice and I still don't have premium. I'm getting extremely aggravated because ...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes

spotify pauses for no reason

I just got a new phone and I downloaded the spotify app. It plays a song for a few seconds then pauses the song. Sometimes I have to go in and hit play and sometimes the songs start player on their own.

Casual Listener

I just got a new phone and I downloaded the spotify app. It plays a song for a few seconds then pauses the song. Sometimes I have to go in and hit play and sometimes the songs start player on their o...

nep87

Casual Listener

818 Views

2 replies

0 likes

pause
pauses
Pausing playback
  • 818 Views
  • 2 replies
  • 0 likes

No Recommended Stations Showing

I'm using a Nexus 7 (latest OS) and I have no recommended stations showing. (The only option I have when I select 'Radio' is the add new stations button in the top right hand corner). Logging out and in again doesn't help, nor does uninstalling and r...

Newbie

I'm using a Nexus 7 (latest OS) and I have no recommended stations showing. (The only option I have when I select 'Radio' is the add new stations button in the top right hand corner).  Logging ...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
  • 0 likes

spotify app

How do I create spotify app after previous deleted and have account account Is setup ?? On Samsung S6 please

Casual Listener

How do I create spotify app after previous deleted and have account account Is setup ?? On Samsung S6 please

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Transfer Music from Phone to Computer

Hello, I just bought myself a new computer, and can immidiatly listen to all songs that are from Spotify on my newly downloaded Spotify application. However, I cannot listen to local files from my old computer on this one. Is there a way I can transf...

Newbie

Hello,   I just bought myself a new computer, and can immidiatly listen to all songs that are from Spotify on my newly downloaded Spotify application. However, I cannot listen to local files...

Kimisenling

Casual Listener

17898 Views

4 replies

1 likes

  • 17898 Views
  • 4 replies
  • 1 likes

Equilizer does not work

Hi, I have a new note 5 (920c version). My previous phone was note 4. On my new phone samsung equlizer (or any other equilizer) does not effect music at all. However equilizers workd in google music. I think there is a problem with android 5.1 and sp...

Casual Listener

Hi,   I have a new note 5 (920c version). My previous phone was note 4. On my new phone samsung equlizer (or any other equilizer) does not effect music at all. However equilizers workd in goog...

thegamerm

Casual Listener

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

My playlists keep downloading to internal casche - zte quartz

I have a zte quartz Android phone, O S is z797cv1.0.0b05I also have Spotify premium, allowing me to download playlists to my phone. Here's my problem: my playlists keep downloading to internal casche. I have followed the instructions for switching my...

Casual Listener

I have a zte quartz Android phone, O S is z797cv1.0.0b05 I also have Spotify premium, allowing me to download playlists to my phone. Here's my problem: my playlists keep downloading to internal ca...

Siller18

Regular

1214 Views

5 replies

1 likes

  • 1214 Views
  • 5 replies
  • 1 likes

Several downloaded playlists are now missing one to two songs each. Why?

I have been listening to these downloaded playlists for some time now, but most one or two songs from several playlists are no longer available offline and I have to download them again and again. How do I get back to keeping them downloaded? My Wi-F...

Casual Listener

I have been listening to these downloaded playlists for some time now, but most one or two songs from several playlists are no longer available offline and I have to download them again and again. Ho...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Playing time has gap of 1 second to smartphone app on Spotify Connect for Amazon Fire TV/Stick

Brief description of the issue: The Spotify Connect App on the Amazon Fire TV is one second before the normal Spotify app and counts up the playing time up to second 60 if a song was skipped by the remote of the Amazon Fire TV. In this cas the time d...

Newbie

Brief description of the issue: The Spotify Connect App on the Amazon Fire TV is one second before the normal Spotify app and counts up the playing time up to second 60 if a song was skipped by the r...

763 Views

0 replies

0 likes

Amazon
Connect
FireTV
  • 763 Views
  • 0 replies
  • 0 likes

Solved!! Removing songs from a playlist (Android)

Does anybody know if they will ever implement a feature that allows you to remove songs from a playlist on a phone, instead of having to do it on a computer? (Premium user) Thanks in advance.

Newbie

Does anybody know if they will ever implement a feature that allows you to remove songs from a playlist on a phone, instead of having to do it on a computer? (Premium user) Thanks in advance.

Nico

Community Legend

914 Views

1 replies

0 likes

Playlist remove songs android
  • 914 Views
  • 1 replies
  • 0 likes

Solved!! How to share with non-facebook friends?

It seems I can only select recipients from my facebook friends. Is there a trick to get also users that only have a spotyify user id to show up in this?

Newbie

It seems I can only select recipients from my facebook friends. Is there a trick to get also users that only have a spotyify user id to show up in this?

user-removed

Not applicable

1094 Views

1 replies

0 likes

  • 1094 Views
  • 1 replies
  • 0 likes

Crash on playlist searching... Help please

So when I try to use the search feature to look for a song in my play list spotify crashes every time. It's been happening for a few months now and very annoying

Newbie

So when I try to use the search feature to look for a song in my play list spotify crashes every time. It's been happening for a few months now and very annoying

user-removed

Not applicable

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Log in trouble

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but every time I change it, it tells me my session has bee...

Casual Listener

Every time I try and login, Spotify replies with a notification that says, "You already have an account with this username" and stops me from logging in. Please help. I've tried redoing my PW but eve...

user-removed

Not applicable

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Solved!! Spotify connect

So every time I listen to music and every one else in my family wants to listening to music and when they start their music my devise says you are now controling the other devise. So I must click "Spotify connect" and click on my phone. Although this...

Newbie

So every time I listen to music and every one else in my family wants to listening to music and when they start their music my devise says you are now controling the other devise. So I must click "Sp...

Jordi

Community Legend

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes