Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107450 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217395 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571558 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470811 Views
577 replies
40 likes
I do not have any metadata being transmitted to my honda civic exl stereo 2014 from my phone. Just says "no name". I have uninstalled and re-installed the app. I even did a factory reset on my phone. Nothing works and the "Help" on spotify is useless...
I do not have any metadata being transmitted to my honda civic exl stereo 2014 from my phone. Just says "no name". I have uninstalled and re-installed the app. I even did a factory reset on my phone....
Casual Listener
1360 Views
2 replies
0 likes
Ive been unable to load spotify on my phone as of yesterday. Whenever i go to open the app it crashes back to the desktop/homescreen within a few seconds. Sometimes it will start loading the UI, sometimes it doesnt even get that far. I havent had any...
Ive been unable to load spotify on my phone as of yesterday. Whenever i go to open the app it crashes back to the desktop/homescreen within a few seconds. Sometimes it will start loading the UI, some...
Community Legend
740 Views
1 replies
0 likes
Hi Spotify community,I had a party last weekend, and we played music from Spotify through my Sonos system. We had a funny love song contest, and I passed around my Android phone, and guests searched for and played songs. Is there any way that I can f...
Hi Spotify community, I had a party last weekend, and we played music from Spotify through my Sonos system. We had a funny love song contest, and I passed around my Android phone, and guests s...
Community Legend
1510 Views
3 replies
0 likes
So I have an s4 with cricket. My internet speed is quite decent as it is LTE. However, loading between songs while online lags sometimes. It takes a while to transition to another song. The OS is the factory OS that came with the android and it's up ...
So I have an s4 with cricket. My internet speed is quite decent as it is LTE. However, loading between songs while online lags sometimes. It takes a while to transition to another s...
Casual Listener
502 Views
1 replies
0 likes
Ever since updating to the newest version of spotify it no longer works - I press the app button and it attempts to load it but you dont see anything except a black screen then crashes then goes back to the android "desktop" does anyone have any idea...
Ever since updating to the newest version of spotify it no longer works - I press the app button and it attempts to load it but you dont see anything except a black screen then crashes then goes back...
Casual Listener
5342 Views
3 replies
0 likes
Hi, I'm using Spotify Premium on latest Android app and it tells me to enable 2G/3G syncing to download my songs. This option doesn't exist. Sync over Cellular is On. I do not have Wi-Fi, I don't have Internet access besides my Unlimited Data Plan. A...
Hi, I'm using Spotify Premium on latest Android app and it tells me to enable 2G/3G syncing to download my songs. This option doesn't exist. Sync over Cellular is On. I do not have Wi-Fi, I don't hav...
Newbie
7219 Views
2 replies
0 likes
There is an issue where answering to accept terms later will not respect selected button but insted insist on answering I guess OK. I actually "want" to read your terms and conditions, but not on mobile screen Samsung Galaxy S4+ (Android 4.4.2)
There is an issue where answering to accept terms later will not respect selected button but insted insist on answering I guess OK. I actually "want" to read your terms and conditions, but n...
472 Views
0 replies
0 likes
Hi! I've a Galaxy Note 8. On my device I've 7 GB (!) free space. On my SD card 47 GB (!!). And Spotify is telling me, there is not enough free space. Also I'm not able to tell Spotify to use my external SD card. A previous version supported this. I a...
Hi! I've a Galaxy Note 8. On my device I've 7 GB (!) free space. On my SD card 47 GB (!!). And Spotify is telling me, there is not enough free space. Also ...
Casual Listener
1154 Views
2 replies
0 likes
My dado email is --snip by Michael--
My dado email is --snip by Michael--
412 Views
0 replies
0 likes
I switched DNS servers 2 days ago, because my ISP was having troubles with their server. So I entered Googles DNS settings in my router. Internet has been running smooth, but I seem to be getting the 'No Internet Connection' error in the Spotify App ...
I switched DNS servers 2 days ago, because my ISP was having troubles with their server. So I entered Googles DNS settings in my router. Internet has been running smooth, but I seem to be gettin...
Community Legend
5677 Views
1 replies
0 likes
Till yesterday it worked smoothly. I didn't do any updates, but when I tried to start it this morning it showed me the black screen for a second and closes. I tried to update it, but it didn't help at all... it keeps working normally on my Tab S any ...
Till yesterday it worked smoothly. I didn't do any updates, but when I tried to start it this morning it showed me the black screen for a second and closes. I tried to update it, but it d...
Spotify Legend
737 Views
4 replies
0 likes
Hi Is it possible to remove a song from a playlist while listening to it? Cant see that it is.The only possibillity is to view the playlist as a list and there search for that patricular song and remove.That is however very annoying while you have to...
Hi Is it possible to remove a song from a playlist while listening to it? Cant see that it is. The only possibillity is to view the playlist as a list and there search for that patricular ...
Spotify Legend
537 Views
1 replies
1 likes
I can't turn off the random list. Why? Also, what is the ramdom logic? It selects same songs
I can't turn off the random list. Why? Also, what is the ramdom logic? It selects same songs
407 Views
0 replies
0 likes
I cannot download any local files on my phone, can someone please help? I restarted everthing twice, and I also tried to log out and in, but none of these things worked...
I cannot download any local files on my phone, can someone please help? I restarted everthing twice, and I also tried to log out and in, but none of these things worked...
Casual Listener
518 Views
1 replies
0 likes
Hy there, i'm premium user and use the Spotify-App for android (version 3.4.0.762 on a Samsung Galaxy S3 LTE with Cyanogenmod, Android 4.4.4). Now i've got the following problem for a while:Sometimes, (from my point of view) random songs from random ...
Hy there, i'm premium user and use the Spotify-App for android (version 3.4.0.762 on a Samsung Galaxy S3 LTE with Cyanogenmod, Android 4.4.4). Now i've got the following problem for...
Spotify Legend
890 Views
4 replies
0 likes
I bought Spotify Premium three days ago. All that's good except when I turn on my WiFi connection. I'm trying to search a artist or a song and Spotify say: "There isn't any result without connect" but my Wifi Connection that's good. ¿What's the probl...
I bought Spotify Premium three days ago. All that's good except when I turn on my WiFi connection. I'm trying to search a artist or a song and Spotify say: "There isn't any result without connect" bu...
Community Legend
505 Views
1 replies
0 likes
Hi, I've removed the SC card, where Spotify stores the offline playlists, from my mobile phone and when I wanted to insert it again Spotify said something similar to "Your playlists can't be synchronized with more than 3 devices" and my offline playl...
Hi, I've removed the SC card, where Spotify stores the offline playlists, from my mobile phone and when I wanted to insert it again Spotify said something similar to "Your playlists can't be...
330 Views
0 replies
0 likes
Hi, since 1 week I don't see my Spotify Connect device (Denon AVR-X2100W) in the app.But when I open the Spotify app on my Windows PC, I can connect to it. When I'm going back to my android app, only then the app sees the Spotify Connect Devices (Den...
Hi, since 1 week I don't see my Spotify Connect device (Denon AVR-X2100W) in the app. But when I open the Spotify app on my Windows PC, I can connect to it. When I'm going back to my android app, on...
374 Views
0 replies
0 likes
After phoneservice spotifyapp was deleted. When reinnstalled premium account is gone. Nov what?
After phoneservice spotifyapp was deleted. When reinnstalled premium account is gone. Nov what?
406 Views
0 replies
0 likes
Not applicable
685 Views
3 replies
0 likes
