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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195706 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195706 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537338 Views

78 replies

3 likes

  • 537338 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442454 Views

565 replies

37 likes

Account
Free
  • 442454 Views
  • 565 replies
  • 37 likes

I can't log into the app! !!!!!!!!!!!

I can log into the web, but not the app. I have tried all the suggestions here and those that were given to me by support, and NOTHING works. I will give it one more try and if it's not resolved, I'm done with spotify.

Newbie

I can log into the web, but not the app. I have tried all the suggestions here and those that were given to me by support, and NOTHING works. I will give it one more try and if it's not resolved, I'm...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

(Galaxy S5) Android 5.0 album cover bug

Hey,it is normal that the lockscreen is set to the album cover when listening to a song via spotify, but i noticed that even if you close the app, it doesnt change back to the system's lockscreen background.Please fix that it is kinda annoying and th...

Newbie

Hey, it is normal that the lockscreen is set to the album cover when listening to a song via spotify, but i noticed that even if you close the app, it doesnt change back to the system's lockscreen b...

660 Views

0 replies

0 likes

  • 660 Views
  • 0 replies
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How to change download location to external sd card

I was just wondering if there was a option to change download location to my external sd cardThank you

Newbie

I was just wondering if there was a option to change download location to my external sd card Thank you

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Solved!! some albuns is only to premium access?

Hello , i'm trying access this album below put is not avaible, i see this songs via WEB but i can't click on play, and via android i can't see this album https://play.spotify.com/album/3xYNQ0WHbe15Jxj8omO8cA thank yourapha

Casual Listener

Hello , i'm trying access this album below put is not avaible, i see this songs via WEB but i can't click on play, and via android i can't see this album   https://play.spotify.com/album/...

rguarita

Casual Listener

736 Views

4 replies

0 likes

  • 736 Views
  • 4 replies
  • 0 likes

searching playlists

Why is that on premium app I cannot search my own playlists and can only listen in shuffle mode ! This is not good. I currently have a windows phone but previously had an iphone and I could search in that ,so why not on the windows phone ? This will ...

Casual Listener

Why is that on premium app I cannot search my own playlists and can only listen in shuffle mode ! This is not good. I currently have a windows phone but previously had an iphone and I could search in...

driveflanger

Community Legend

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Help!

I registered for premium on my account and do not remember my password and the email I put in must not have been correct because I am not receiving an email to reset. What should I do?

Casual Listener

I registered for premium on my account and do not remember my password and the email I put in must not have been correct because I am not receiving an email to reset. What should I do?

DjBreaker15

Newbie

685 Views

3 replies

0 likes

  • 685 Views
  • 3 replies
  • 0 likes

Local Files not Syncing on Mobile Device

Not sure if this is a Windows 10 or a Spotify Issue but I have a Samsung S3 on the same network as the Desktop App but the local files are not syncing? Just wondering if anyone else is having the same problem or any solutions? I am also experience th...

Gig Goer

Not sure if this is a Windows 10 or a Spotify Issue but I have a Samsung S3 on the same network as the Desktop App but the local files are not syncing?   Just wondering if anyone else is havin...

gesabo62

Newbie

1671 Views

8 replies

3 likes

  • 1671 Views
  • 8 replies
  • 3 likes

Solved!! Missed files after restarting my samsung glaxy s3

Hi, i have a problem with my downloaded music. The files are now at my micro sd card (SanDisk 64GB). After restarting i have to download all files again. How can I fix the problem. Thank you for your help. Sincerely yours, Seb K.

Newbie

Hi, i have a problem with my downloaded music. The files are now at my micro sd card (SanDisk 64GB). After restarting i have to download all files again. How can I fix the problem. Thank you for your...

jean3601

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Send songs, albums and playlists while streaming

DescriptionWhen using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radio. I am currently not able to get this information on my radio when using Sp...

Regular

  Description When using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radi...

663 Views

0 replies

0 likes

album
bluetooth
streaming
  • 663 Views
  • 0 replies
  • 0 likes

Solved!! How do I unistall the recent spotify update?

The update for spotify released on August 10th stinks. It's terrible. Is there anyway to unistall the update?

Regular

The update for spotify released on August 10th stinks. It's terrible. Is there anyway to unistall the update?

user-removed

Not applicable

4145 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Random Volume Control Issues

Alright so basically what is happening to me is really strange and just bad enough to be extremely annoying. And it started a few months ago and hasnt changed with updates. I will start listening to my playlist and adjust my sound to the song playing...

Newbie

Alright so basically what is happening to me is really strange and just bad enough to be extremely annoying. And it started a few months ago and hasnt changed with updates. I will start listening to ...

516 Views

0 replies

0 likes

Volume Control
  • 516 Views
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  • 0 likes

Newest Android app doesn't save it's place in my playlist

I have specific playlists that I use in my car. The Android app used to save my place, and when I came back to the car, the app would pick up where I left off (like if I had a CD in the car player). It used to disconnect once in a while, but not ofte...

Gig Goer

I have specific playlists that I use in my car. The Android app used to save my place, and when I came back to the car, the app would pick up where I left off (like if I had a CD in the car player). ...

433 Views

0 replies

2 likes

  • 433 Views
  • 0 replies
  • 2 likes

Browse through Artist list

Why can't I browse artists on my Android like I can on an IPhone?

Newbie

Why can't I browse artists on my Android like I can on an IPhone?

316 Views

0 replies

1 likes

  • 316 Views
  • 0 replies
  • 1 likes

Galaxy s6 saying offline when online

So it stopped syncing, a few days ago. I've used spotify premium for almost a year now and never had a problem on my s5, I just upgraded to my new s6 and it synced fine for awhile. Now whenever I'm on my home wifi spotify refuses to access the Intern...

Newbie

So it stopped syncing, a few days ago. I've used spotify premium for almost a year now and never had a problem on my s5, I just upgraded to my new s6 and it synced fine for awhile. Now whenever I'm o...

1120 Views

0 replies

0 likes

  • 1120 Views
  • 0 replies
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Wrong highlight color for selected navigation menu

Since Spotify changed the main green color, someone left the old color in the Android Spotify app navigation menu. This is the 4th release since the color changes and this bug is still not fixed It is so annoying so I decided to post it here. I am us...

Newbie

Since Spotify changed the main green color, someone left the old color in the Android Spotify app navigation menu.   This is the 4th release since the color changes and this bug is still ...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Does offline music us up my memory on my android

When I select music to be available offline when I select a song my s6 shows, downloading. Is the song then downloaded onto my phone and will this take up my phones memory? Any help greatly appreciated

Newbie

When I select music to be available offline when I select a song my s6 shows, downloading. Is the song then downloaded onto my phone and will this take up my phones memory? Any help greatly appreciat...

driveflanger

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Plays one song on playlist then jumps to something non-related

I have never had a problem with Spotify until today. No matter what playlist I play, whether I shuffle it or just play regular, it will play the first song on the playlist then skip over to a completely different song not on any of my playlists.

Newbie

I have never had a problem with Spotify until today.  No matter what playlist I play, whether I shuffle it or just play regular, it will play the first song on the playlist then skip over to a c...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

paid for premium

Paid for premium the 3 months for 0.99 cents and when I go play a type of music it starts to play then stops then goes then stops

Newbie

Paid for premium the 3 months for 0.99 cents and when I go play a type of music it starts to play then stops then goes then stops

Jordi

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Saved music disappeared. [android]

Hi, after the latest upgrade of the app my saved music (artists, ecc) disappeared. I can see it un my iPad and Pc, so I think it's an issue with the app. How can I solve this without deleting all cache and dates from my phone?

Regular

Hi, after the latest upgrade of the app my saved music (artists, ecc) disappeared. I can see it un my iPad and Pc, so I think it's an issue with the app. How can I solve this without deleting all cac...

ashepoole

Casual Listener

3523 Views

9 replies

0 likes

  • 3523 Views
  • 9 replies
  • 0 likes