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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106951 Views

26 replies

3 likes

  • 106951 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216738 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216738 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570433 Views

78 replies

3 likes

  • 570433 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470222 Views

577 replies

40 likes

Account
Free
  • 470222 Views
  • 577 replies
  • 40 likes

HTC M8 Lollipop 5.0.1 Spotify Hangs

DescriptionSpotify keeps freezing. Locks device. Freezes on re-starting device so have to do hard restart (power on/press volume). This seems to be a V5.0 Lollipop problem. It worked fine before I upgradedWhat are the steps you took to get to the err...

Newbie

Description Spotify keeps freezing. Locks device. Freezes on re-starting device so have to do hard restart (power on/press volume). This seems to be a V5.0 Lollipop problem. It worked fine before I ...

mtamlyn

Newbie

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

automatisch von premium auf free

Habe mein Telefon verloren. Als ich mich bei spotify mit dem neuen Telefon angemeldet habe, zeigte mir es an, dass ich nur noch Spotify free benutze.. warum und was kann ich machen?

Newbie

Habe mein Telefon verloren. Als ich mich bei spotify mit dem neuen Telefon angemeldet habe, zeigte mir es an, dass ich nur noch Spotify free benutze.. warum und was kann ich machen?

Nico

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Samsung issues

Ever since the latest update on my Samsung 5 the Spotify app has been acting weird. 1. If I do not have it already running, when I try to load the app, it restarts my phone (annoying)2. When playing either straight playlists, or on random, about 20 s...

Newbie

Ever since the latest update on my Samsung 5 the Spotify app has been acting weird.    1.  If I do not have it already running, when I try to load the app, it restarts my phone (anno...

Nico

Community Legend

774 Views

1 replies

1 likes

  • 774 Views
  • 1 replies
  • 1 likes

music download

I pay for premium and want my music offline but it just keeps saying not enough space when I still have 12gb left of space on my phone

Newbie

I pay for premium and want my music offline but it just keeps saying not enough space when I still have 12gb left of space on my phone

355 Views

0 replies

1 likes

  • 355 Views
  • 0 replies
  • 1 likes

Following no one

Hi, I'm following many artists and friends on Spotify but my profile simply displays -15 across all platforms, and won't let me see who I'm following, can someone help me with this?

Regular

Hi, I'm following many artists and friends on Spotify but my profile simply displays -15 across all platforms, and won't let me see who I'm following, can someone help me with this?

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Login

Can't login 

Newbie

Can't login  

Jason

Spotify Legend

1721 Views

3 replies

0 likes

  • 1721 Views
  • 3 replies
  • 0 likes

Android Wear support status

Hi, there is a lot of confusion on Internet about how spotify supports android wear. I own a sony smartwatch 3 and it seems that Spotify doesn't have a specific wear application but only pops up controls when running on the phone. Therefore:* No smar...

Casual Listener

Hi,  there is a lot of confusion on Internet about how spotify supports android wear.   I own a sony smartwatch 3 and it seems that Spotify doesn't have a specific wear application but o...

user-removed

Not applicable

829 Views

3 replies

0 likes

  • 829 Views
  • 3 replies
  • 0 likes

Logging in issues

Hi Spotify Community, Until recently I have enjoyed my premium subscriptions with Spotify, but now I can't login. The device is a Samsung Galaxy Note 10.1 (2014) - SM-P600. I have cleared caches, unistalled & reinstalled, changed passwords and now pu...

Newbie

Hi Spotify Community,   Until recently I have enjoyed my premium subscriptions with Spotify, but now I can't login.   The device is a Samsung Galaxy Note 10.1 (2014) - SM-P600.   ...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

storing music on sdcard

Hi i have a lenovo yoga 2 tablet, since the upgrade to lollipop there is no way of saving music to the sd card andf there is no option in spotify to direct storage of music to the sd card itself. with limited memory on the tablet itself this makes it...

Visitor

Hi  i have a lenovo yoga 2 tablet, since the upgrade to lollipop there is no way of saving music to the sd card andf there is no option in spotify to direct storage of music to the sd card itse...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Solved!! how can i get sptify 7 days free

How can I get Spotify Premium 7 days free

Newbie

How can I get Spotify Premium 7 days free

Hajibaba1

Newbie

1762 Views

3 replies

0 likes

  • 1762 Views
  • 3 replies
  • 0 likes

Issues with losing volume only on spotify

I have a galaxy s6, been a spotify premium member for years now and I recently got rid of my iPhone for a new samsung. Never had an issue with my iphone, but now with my s6 when I sync to a bluetooth device or wear my headphones and usually within a ...

Casual Listener

I have a galaxy s6, been a spotify premium member for years now and I recently got rid of my iPhone for a new samsung. Never had an issue with my iphone, but now with my s6 when I sync to a bluetooth...

user-removed

Not applicable

930 Views

3 replies

0 likes

  • 930 Views
  • 3 replies
  • 0 likes

Stuttering offline playback

I've been using the Spotify app on my phone for a long time. I save songs to my music to listen to offline. But all the sudden a few weeks ago, all my songs started stuttering a lot while playing. I've cleared the cache and reinstalled the app but no...

Newbie

 I've been using the Spotify app on my phone for a long time.  I save songs to my music to listen to offline.  But all the sudden a few weeks ago, all my songs started stuttering a lot...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

Unable to login through facebook.

Hi all,I've seen similar posts to this but I am still having issues. When I attempt to login with Facebook, I get a message saying the UN or PW is incorrect. I have reinstalled both Facebook and Spotify and cleared the data for both through the app s...

Newbie

Hi all, I've seen similar posts to this but I am still having issues. When I attempt to login with Facebook, I get a message saying the UN or PW is incorrect. I have reinstalled both Facebook and ...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Why does my LG3 phone automatically download new music?

My LG3 Android phone is automatically downloading new songs every time Spotify updates their playlists. I'm following certain playlists, but I'm afraid that my phone is going to run out of room--I'm down to 36% free storage. Some of the playlists are...

Casual Listener

My LG3 Android phone is automatically downloading new songs every time Spotify updates their playlists.   I'm following certain playlists, but I'm afraid that my phone is going to run out of roo...

sldl2004

Casual Listener

641 Views

2 replies

0 likes

  • 641 Views
  • 2 replies
  • 0 likes

Android Tablet says I'm on Free account when I'm on Premium

I've had a Premium account for several years, running usually on Macbook. I've installed the Spotify app on my Android tablet and although it's obviously going to the same account via Facebook login (same playlists etc) the app claims I'm only on Fre...

Visitor

I've had a Premium account for several years, running usually on Macbook. I've installed the Spotify app on my Android tablet and although it's obviously going to the same account via Facebook login ...

Jason

Spotify Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Spotify Keeps Crashing

Hello, I am running Androud 4.4.2 on a tablet and last week Spotify started randomly stopping when I try to load it. I was usually able to solve it by restarting my device but now I cannot get it to load at all. When I try to start Spotify it going t...

Visitor

Hello,   I am running Androud 4.4.2 on a tablet and last week Spotify started randomly stopping when I try to load it. I was usually able to solve it by restarting my device but now I cannot g...

acarmichael

Casual Listener

1114 Views

3 replies

0 likes

  • 1114 Views
  • 3 replies
  • 0 likes

Solved!! Can't select music!

Hello! I've been using the Spotify app on Android for a couple of months now and I've never experienced any problems with it, but since I've upgraded to a new ROM [Lollipop 5.1.1](xda link), I can't select music I want to play. The only way to really...

Visitor

Hello!   I've been using the Spotify app on Android for a couple of months now and I've never experienced any problems with it, but since I've upgraded to a new ROM [Lollipop 5.1.1](xda link),...

user-removed

Not applicable

1680 Views

4 replies

0 likes

Android 5.1.1
Lollipop
Play
select
  • 1680 Views
  • 4 replies
  • 0 likes

Solved!! Spotify app on Blackberry via Amazon Appstore

This one is driving me nuts - so much so I don't know if I will be paying for a full subscription once my trial is over.. I have a Blackberry passport, O/S version 10.3.1.779. Downloaded the Spotify app via the Amazon appstore. It was working perfect...

Casual Listener

This one is driving me nuts - so much so I don't know if I will be paying for a full subscription once my trial is over..   I have a Blackberry passport,  O/S version 10.3.1.779. Download...

emyvet

Music Fan

7483 Views

6 replies

0 likes

  • 7483 Views
  • 6 replies
  • 0 likes

Formulaire à expiré

Bonjour,J'essaye de réinitialiser mon mot de passe mais après validation je reçois toujours un message : le formulaire à expiréAuriez vous une solution ?Merci

Newbie

Bonjour, J'essaye de réinitialiser mon mot de passe mais après validation je reçois toujours un message : le formulaire à expiré Auriez vous une solution ? Merci

Jason

Spotify Legend

1447 Views

1 replies

0 likes

  • 1447 Views
  • 1 replies
  • 0 likes