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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387706 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Phone disconnects from car Bluetooth when skipping a song on Spotify.

How's that for an oddly specific problem? Using a Samsung Galaxy Ace 3, Spotify and the car Bluetooth (Suzuki Swift, if that's relevant). Phone connects to Bluetooth no problem. To the problem: When selecting a song from a playlist or artist (I assum...

Gig Goer

How's that for an oddly specific problem?   Using a Samsung Galaxy Ace 3, Spotify and the car Bluetooth (Suzuki Swift, if that's relevant).    Phone connects to Bluetooth no proble...

0ruessel0

Casual Listener

2327 Views

4 replies

0 likes

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Solved!! Streaming Source

When you have Spotify music saved offline, does the app still stream those songs or does it just play them? The reason I ask is that I would like to use Spotify with my data turned on, but not use it all up on songs I already have locally. And if I j...

Casual Listener

When you have Spotify music saved offline, does the app still stream those songs or does it just play them? The reason I ask is that I would like to use Spotify with my data turned on, but not use it...

ErickRGuetta

Community Legend

1150 Views

1 replies

0 likes

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problema escuchando con Bluetooth en el auto

hola versión 3.3.0.988 tiene problemas cin Bluetooth del auto.. conecta escuxho 1 cancion o dos y se desconecta.. anted funcionaba de maravillas ahora no se que pasa

Newbie

hola versión 3.3.0.988 tiene problemas cin Bluetooth del auto.. conecta escuxho 1 cancion o dos y se desconecta.. anted funcionaba de maravillas ahora no se que pasa

mariosegovia

Casual Listener

1824 Views

3 replies

2 likes

bluetooth
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My blue tooth disconnects using Spotify

My bluetooth disconnects afte r every song then reconnects , I've been using Spotify for over a year this has just started happeningIt is only when using Spotify

Newbie

My bluetooth disconnects afte r every song then reconnects , I've been using Spotify for over a year this has just started happening It is only when using Spotify

Osmodius

Gig Goer

969 Views

5 replies

0 likes

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have fitted external sd card to galaxy s4 mini. How do I set it to store music from spotify?

Have fitted external sd card to galaxy s4 mini. How do I set it to store music from spotify? I am fairly technophobic so a fairly non technical explanation would help! Thank you.

Newbie

Have fitted external sd card to galaxy s4 mini. How do I set it to store music from spotify? I am fairly technophobic so a fairly non technical explanation would help! Thank you.

263 Views

0 replies

0 likes

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Artists and songs not adding to my music

I´ve tried for a couple of days now to add a bunch of new songs and artists to my music but they wont appear in my lybrary once i get off the app. The artists that i added stay followed but their songs wont show up in the library. Ive tried in my and...

Casual Listener

I´ve tried for a couple of days now to add a bunch of new songs and artists to my music but they wont appear in my lybrary once i get off the app. The artists that i added stay followed but their son...

mapuya19

Community Legend

756 Views

5 replies

0 likes

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Displaying Artwork In Car Using Spotify

Hi all. Does anybody know whether artwork can be displayed in car using spotify either on an iPhone or Android phone? My stereo system is composition media integrated unit in new vw polo. It displays artist and track names via bluetooth but you can a...

Newbie

Hi all. Does anybody know whether artwork can be displayed in car using spotify either on an iPhone or Android phone?  My stereo system is composition media integrated unit in new vw polo. It di...

566 Views

0 replies

2 likes

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Has there been any word from Spotify about the Bluetooth issues?

At this point they're pretty undeniable, and for a lot of people are completely ruining the purpose of paying for Premium. Any word at all, so far?

Gig Goer

At this point they're pretty undeniable, and for a lot of people are completely ruining the purpose of paying for Premium.   Any word at all, so far?

303 Views

0 replies

0 likes

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Retirar Facebook

Quero tirar o Facebook dessa conta e colocar em outra. É possível?

Visitor

Quero tirar o Facebook dessa conta e colocar em outra. É possível?

313 Views

0 replies

0 likes

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another account premium for free

I bought Premium for 30days for free with an account but cancelled it. Now I want to get the 30 days premium for free with another account. But the system is not letting me. Can anyone help? Thanks.

Newbie

I bought Premium for 30days for free with an account but cancelled it. Now I want to get the 30 days premium for free with another account. But the system is not letting me. Can anyone help? Thanks.

Taylor

Community Legend

274 Views

1 replies

0 likes

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My spotify don't sync all tracks?

I think I only have this problem with one band " thee of sees". I synchronized all their albums on my tablet without a problem but when I tried to do it on my phone it only synchronized one random track..I tried to unsynchronize it and do it again bu...

Casual Listener

I think I only have this problem with one band " thee of sees". I synchronized all their albums on my tablet without a problem but when I tried to do it on my phone it only synchronized one random tr...

Tony777

Casual Listener

319 Views

1 replies

0 likes

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  • 1 replies
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Can't save songs to playlist

I can't save songs to a playlist? Why? Every time i drag the song to my playlist it "acts" normal, but it's not saved. I have had this problem since i got spotify premium and it sucks to pay for something that doesn't work If im loggin out of my acco...

Visitor

I can't save songs to a playlist? Why? Every time i drag the song to my playlist it "acts" normal, but it's not saved. I have had this problem since i got spotify premium and it sucks to pay for some...

352 Views

0 replies

0 likes

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vodafone and premium spotify

I have 2 4g accounts with vodafone which gives me free spotify premium. I can access one fine. The other please help. It all worked fine until had to update spotify, I did this and couldn't remember username. Tried to set up new account but was given...

Casual Listener

I have 2 4g accounts with vodafone which gives me free spotify premium. I can access one fine. The other please help. It all worked fine until had to update spotify, I did this and couldn't re...

daydreameruk

Casual Listener

1336 Views

8 replies

0 likes

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Solved!! How to get 7day trail

Basically i dont know if i should spend on the premium so i wanted 7day trail i cant find it help

Newbie

Basically i dont know if i should spend on the premium so i wanted 7day trail i cant find it help

jean3601

Community Legend

842 Views

1 replies

0 likes

Trail
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Tracks not playing offline + incomplete downloads

Hoping this is a well trodden path... Tracks repeatedly downloading despite previously showing as downloaded and available offline, and then automatically un-downloading for some reason. Tracks showing as available offline do not play offline, and Sp...

Newbie

Hoping this is a well trodden path...    Tracks repeatedly downloading despite previously showing as downloaded and available offline, and then automatically un-downloading for some reaso...

554 Views

0 replies

0 likes

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Can't pay via phone despite having £10 credit avaliable. Exceeded active subscriptions? Please help

Hi,I tried to pay via phone credit as I am currently awaiting a replacement bank card. When I past my number into the app followed by the code I received I am told I have exceeded the amount of active subscriptions I have! I only have one Spotify acc...

Newbie

Hi, I tried to pay via phone credit as I am currently awaiting a replacement bank card. When I past my number into the app followed by the code I received I am told I have exceeded the amount of act...

388 Views

0 replies

0 likes

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Resume playing on different device

Hi, everytime when I try to login on Spotify on my android phone I get the error message that it is currently not availabe to log in.I tried it different times but I got always the same error message. Can someone help me? Thanks a lot in advance. PS:...

Casual Listener

Hi,   everytime when I try to login on Spotify on my android phone I get the error message that it is currently not availabe to log in. I tried it different times but I got always the same er...

Buenyamin-kilin

Casual Listener

698 Views

2 replies

0 likes

Login
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spotify doesn`t save to sd card

Hi, it's not working. I followed the (pretty useless) "delete your cache in settings" and also reinstalled the app. Still,when syncing an Offline Playlist it saves to the phone, NOT the SD Card. Any ideas or help on this pretty major bug?

Casual Listener

Hi,   it's not working. I followed the (pretty useless) "delete your cache in settings" and also reinstalled the app. Still,when syncing an Offline Playlist it saves to the phone, NOT the SD C...

hellomrjones

Casual Listener

524 Views

2 replies

0 likes

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bluetooth problem / Samsung S3 mini

Hi there,since this morning I have bt connection problems with my headphones. The display shows "Bluetooth-Freigabe angehalten" (which means "bt connection stopped") and my headphones loose connection. After a few seconds it reconnects, but when the ...

Newbie

Hi there, since this morning I have bt connection problems with my headphones. The display shows "Bluetooth-Freigabe angehalten" (which means "bt connection stopped") and my headphones loose connect...

602 Views

0 replies

0 likes

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Bluetooth connection with Porsche PCM does not work

When I play a playlist with my android mobile phone ( xperiaz3) on my Porsche PCM Entertainment sytem ( connection via bluetooth) the playlist starts to play but after every 15 seconds the next song is played resp started. With my old mobile phone al...

Newbie

When I play a playlist  with  my android mobile phone ( xperiaz3) on my  Porsche PCM Entertainment sytem ( connection via bluetooth) the playlist starts to play but after every 15...

1162 Views

0 replies

0 likes

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