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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118566 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
238976 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
599899 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492556 Views
581 replies
42 likes
Hello, my Spotify App shuts down every time when I swith to another App, f.e. Whatsapp, Facebook, runtastic.The whole app closes itself after some seconds and I have to restart Spotify. When I am runnig Spotify on my smartphone and the app is open, n...
Hello, my Spotify App shuts down every time when I swith to another App, f.e. Whatsapp, Facebook, runtastic. The whole app closes itself after some seconds and I have to restart Spotif...
Not applicable
1779 Views
1 replies
0 likes
music I have downloded to my Samsung Galaxy S5 phone, marked as downloaded by song title, often appears to be NOT downloaded after all. Device starts downloading before it can play it. Why is this? If a song is not there, why is it marked as download...
music I have downloded to my Samsung Galaxy S5 phone, marked as downloaded by song title, often appears to be NOT downloaded after all. Device starts downloading before it can play it. Why is this? I...
1576 Views
0 replies
0 likes
I've installed my Nexus 7 (2012) in the dashboard of my car. I really like to use spotify there but after an update the swipe function doesn't work anymore. So before I had this problem i could switch a song easily by using my finger swiping over the...
I've installed my Nexus 7 (2012) in the dashboard of my car. I really like to use spotify there but after an update the swipe function doesn't work anymore. So before I had this problem i could switc...
474 Views
0 replies
0 likes
I noticed a problem with the app on my S6. Practically when the smartphone will lock screen you no longer can change the song using the keys of the earphones. Only with screen on I can browse songs. Loudness always works. What can I do?
I noticed a problem with the app on my S6. Practically when the smartphone will lock screen you no longer can change the song using the keys of the earphones. Only with screen on I can browse so...
458 Views
0 replies
2 likes
Hello! I m in big trouble... I ve always payed my spotify premium with Postepay and now spotify keeps telling me tha my payment is not accepted... why..?
Hello! I m in big trouble... I ve always payed my spotify premium with Postepay and now spotify keeps telling me tha my payment is not accepted... why..?
Community Legend
420 Views
1 replies
0 likes
I got a new phone and I downloaded spotify and I can't get into my account. I have attempted to change my password several times and still can't get in. What do I do?
I got a new phone and I downloaded spotify and I can't get into my account. I have attempted to change my password several times and still can't get in. What do I do?
349 Views
0 replies
0 likes
Just got a new phone after the old one broke, so when i installed spotify everything seemed to work perfectly, but now It wont load over local files, i checked the support page on android phones, I haven't used up the 3333 song limit, there is well o...
Just got a new phone after the old one broke, so when i installed spotify everything seemed to work perfectly, but now It wont load over local files, i checked the support page on android phones, I h...
353 Views
0 replies
0 likes
Hello...I have a Zenfone 5 with Lollipop (5.0) and the artist wallpaper in the lock screen doesn't work for me... My girlfriend have a "Motorola Moto X 2" and it works... My phone:My girlfriend's phone: Somebody can help me?Thanks...
Hello... I have a Zenfone 5 with Lollipop (5.0) and the artist wallpaper in the lock screen doesn't work for me... My girlfriend have a "Motorola Moto X 2" and it works... My phone: ...
769 Views
0 replies
0 likes
Hey, Can I use my spotify account on different devices at the same time? For example - I'm playing one song on my laptop but then I go to another room and turn another song on my mobile, then turn a third song or playlist on my tablet? Or run differe...
Hey, Can I use my spotify account on different devices at the same time? For example - I'm playing one song on my laptop but then I go to another room and turn another song on my mobile, the...
Not applicable
1856 Views
3 replies
0 likes
Just noticed this a couple weeks ago. I'll be listening to an album straight through. If I pause and then wish to restart, it starts shuffling within the same artist, even though shuffle has not been selected. Then, when I manually select the song wh...
Just noticed this a couple weeks ago. I'll be listening to an album straight through. If I pause and then wish to restart, it starts shuffling within the same artist, even though shuffle has not been...
Casual Listener
899 Views
5 replies
0 likes
I made a account with a whatever email now I can't remember and I'm afraid it'll keep charging me please help!
I made a account with a whatever email now I can't remember and I'm afraid it'll keep charging me please help!
Community Legend
717 Views
3 replies
0 likes
I applied for student premium twice and a message said it didn't work when I pressed submit. But my account was charged twice and I still don't have premium. I'm getting extremely aggravated because I can't contact an actual person to get the issue r...
I applied for student premium twice and a message said it didn't work when I pressed submit. But my account was charged twice and I still don't have premium. I'm getting extremely aggravated because ...
307 Views
0 replies
0 likes
I just got a new phone and I downloaded the spotify app. It plays a song for a few seconds then pauses the song. Sometimes I have to go in and hit play and sometimes the songs start player on their own.
I just got a new phone and I downloaded the spotify app. It plays a song for a few seconds then pauses the song. Sometimes I have to go in and hit play and sometimes the songs start player on their o...
Casual Listener
842 Views
2 replies
0 likes
I'm using a Nexus 7 (latest OS) and I have no recommended stations showing. (The only option I have when I select 'Radio' is the add new stations button in the top right hand corner). Logging out and in again doesn't help, nor does uninstalling and r...
I'm using a Nexus 7 (latest OS) and I have no recommended stations showing. (The only option I have when I select 'Radio' is the add new stations button in the top right hand corner). Logging ...
317 Views
0 replies
0 likes
How do I create spotify app after previous deleted and have account account Is setup ?? On Samsung S6 please
How do I create spotify app after previous deleted and have account account Is setup ?? On Samsung S6 please
337 Views
0 replies
0 likes
Hello, I just bought myself a new computer, and can immidiatly listen to all songs that are from Spotify on my newly downloaded Spotify application. However, I cannot listen to local files from my old computer on this one. Is there a way I can transf...
Hello, I just bought myself a new computer, and can immidiatly listen to all songs that are from Spotify on my newly downloaded Spotify application. However, I cannot listen to local files...
Casual Listener
17934 Views
4 replies
1 likes
Hi, I have a new note 5 (920c version). My previous phone was note 4. On my new phone samsung equlizer (or any other equilizer) does not effect music at all. However equilizers workd in google music. I think there is a problem with android 5.1 and sp...
Hi, I have a new note 5 (920c version). My previous phone was note 4. On my new phone samsung equlizer (or any other equilizer) does not effect music at all. However equilizers workd in goog...
Casual Listener
644 Views
2 replies
0 likes
I have a zte quartz Android phone, O S is z797cv1.0.0b05I also have Spotify premium, allowing me to download playlists to my phone. Here's my problem: my playlists keep downloading to internal casche. I have followed the instructions for switching my...
I have a zte quartz Android phone, O S is z797cv1.0.0b05 I also have Spotify premium, allowing me to download playlists to my phone. Here's my problem: my playlists keep downloading to internal ca...
Regular
1233 Views
5 replies
1 likes
I have been listening to these downloaded playlists for some time now, but most one or two songs from several playlists are no longer available offline and I have to download them again and again. How do I get back to keeping them downloaded? My Wi-F...
I have been listening to these downloaded playlists for some time now, but most one or two songs from several playlists are no longer available offline and I have to download them again and again. Ho...
370 Views
0 replies
0 likes
Brief description of the issue: The Spotify Connect App on the Amazon Fire TV is one second before the normal Spotify app and counts up the playing time up to second 60 if a song was skipped by the remote of the Amazon Fire TV. In this cas the time d...
Brief description of the issue: The Spotify Connect App on the Amazon Fire TV is one second before the normal Spotify app and counts up the playing time up to second 60 if a song was skipped by the r...
788 Views
0 replies
0 likes
