Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110757 Views

26 replies

3 likes

  • 110757 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223018 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223018 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579948 Views

79 replies

3 likes

  • 579948 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477601 Views

577 replies

40 likes

Account
Free
  • 477601 Views
  • 577 replies
  • 40 likes

I bought spotifiy Premium but...

I bought spotifiy premium and it ended before

Newbie

I bought spotifiy premium and it ended before

MattSuda

Spotify Star

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

DLNA support in Spotify

So I've had this problem for about 3-4 months now. Whenever I listen to ANYTHING on Spotify sometimes it will randomly stop in the middle. It doesn't say it pauses, so I press the pause button and press the play button and nothing works. It'll play a...

Casual Listener

 So I've had this problem for about 3-4 months now. Whenever I listen to ANYTHING on Spotify sometimes it will randomly stop in the middle. It doesn't say it pauses, so I press the pause button ...

kaitlin73

Casual Listener

776 Views

2 replies

0 likes

  • 776 Views
  • 2 replies
  • 0 likes

Headphone/bluetooth controls not working with screen off

Since the most recent update, I can no longer pause/skip/etc. using my headphone or bluetooth device when my phone's screen is off. I can do this fine with other music apps. I've tried clearing thre cache and re-installing Spotify. I'm using a Samsun...

Newbie

Since the most recent update, I can no longer pause/skip/etc. using my headphone or bluetooth device when my phone's screen is off.  I can do this fine with other music apps.  I've tried cl...

717 Views

0 replies

3 likes

  • 717 Views
  • 0 replies
  • 3 likes

HTC M8 Lollipop 5.0.1 Spotify Hangs

DescriptionSpotify keeps freezing. Locks device. Freezes on re-starting device so have to do hard restart (power on/press volume). This seems to be a V5.0 Lollipop problem. It worked fine before I upgradedWhat are the steps you took to get to the err...

Newbie

Description Spotify keeps freezing. Locks device. Freezes on re-starting device so have to do hard restart (power on/press volume). This seems to be a V5.0 Lollipop problem. It worked fine before I ...

mtamlyn

Newbie

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

automatisch von premium auf free

Habe mein Telefon verloren. Als ich mich bei spotify mit dem neuen Telefon angemeldet habe, zeigte mir es an, dass ich nur noch Spotify free benutze.. warum und was kann ich machen?

Newbie

Habe mein Telefon verloren. Als ich mich bei spotify mit dem neuen Telefon angemeldet habe, zeigte mir es an, dass ich nur noch Spotify free benutze.. warum und was kann ich machen?

Nico

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Samsung issues

Ever since the latest update on my Samsung 5 the Spotify app has been acting weird. 1. If I do not have it already running, when I try to load the app, it restarts my phone (annoying)2. When playing either straight playlists, or on random, about 20 s...

Newbie

Ever since the latest update on my Samsung 5 the Spotify app has been acting weird.    1.  If I do not have it already running, when I try to load the app, it restarts my phone (anno...

Nico

Community Legend

777 Views

1 replies

1 likes

  • 777 Views
  • 1 replies
  • 1 likes

music download

I pay for premium and want my music offline but it just keeps saying not enough space when I still have 12gb left of space on my phone

Newbie

I pay for premium and want my music offline but it just keeps saying not enough space when I still have 12gb left of space on my phone

359 Views

0 replies

1 likes

  • 359 Views
  • 0 replies
  • 1 likes

Following no one

Hi, I'm following many artists and friends on Spotify but my profile simply displays -15 across all platforms, and won't let me see who I'm following, can someone help me with this?

Regular

Hi, I'm following many artists and friends on Spotify but my profile simply displays -15 across all platforms, and won't let me see who I'm following, can someone help me with this?

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Login

Can't login 

Newbie

Can't login  

Jason

Spotify Legend

1735 Views

3 replies

0 likes

  • 1735 Views
  • 3 replies
  • 0 likes

Android Wear support status

Hi, there is a lot of confusion on Internet about how spotify supports android wear. I own a sony smartwatch 3 and it seems that Spotify doesn't have a specific wear application but only pops up controls when running on the phone. Therefore:* No smar...

Casual Listener

Hi,  there is a lot of confusion on Internet about how spotify supports android wear.   I own a sony smartwatch 3 and it seems that Spotify doesn't have a specific wear application but o...

user-removed

Not applicable

834 Views

3 replies

0 likes

  • 834 Views
  • 3 replies
  • 0 likes

Logging in issues

Hi Spotify Community, Until recently I have enjoyed my premium subscriptions with Spotify, but now I can't login. The device is a Samsung Galaxy Note 10.1 (2014) - SM-P600. I have cleared caches, unistalled & reinstalled, changed passwords and now pu...

Newbie

Hi Spotify Community,   Until recently I have enjoyed my premium subscriptions with Spotify, but now I can't login.   The device is a Samsung Galaxy Note 10.1 (2014) - SM-P600.   ...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

storing music on sdcard

Hi i have a lenovo yoga 2 tablet, since the upgrade to lollipop there is no way of saving music to the sd card andf there is no option in spotify to direct storage of music to the sd card itself. with limited memory on the tablet itself this makes it...

Visitor

Hi  i have a lenovo yoga 2 tablet, since the upgrade to lollipop there is no way of saving music to the sd card andf there is no option in spotify to direct storage of music to the sd card itse...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Solved!! how can i get sptify 7 days free

How can I get Spotify Premium 7 days free

Newbie

How can I get Spotify Premium 7 days free

Hajibaba1

Newbie

1767 Views

3 replies

0 likes

  • 1767 Views
  • 3 replies
  • 0 likes

Issues with losing volume only on spotify

I have a galaxy s6, been a spotify premium member for years now and I recently got rid of my iPhone for a new samsung. Never had an issue with my iphone, but now with my s6 when I sync to a bluetooth device or wear my headphones and usually within a ...

Casual Listener

I have a galaxy s6, been a spotify premium member for years now and I recently got rid of my iPhone for a new samsung. Never had an issue with my iphone, but now with my s6 when I sync to a bluetooth...

user-removed

Not applicable

945 Views

3 replies

0 likes

  • 945 Views
  • 3 replies
  • 0 likes

Stuttering offline playback

I've been using the Spotify app on my phone for a long time. I save songs to my music to listen to offline. But all the sudden a few weeks ago, all my songs started stuttering a lot while playing. I've cleared the cache and reinstalled the app but no...

Newbie

 I've been using the Spotify app on my phone for a long time.  I save songs to my music to listen to offline.  But all the sudden a few weeks ago, all my songs started stuttering a lot...

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

Unable to login through facebook.

Hi all,I've seen similar posts to this but I am still having issues. When I attempt to login with Facebook, I get a message saying the UN or PW is incorrect. I have reinstalled both Facebook and Spotify and cleared the data for both through the app s...

Newbie

Hi all, I've seen similar posts to this but I am still having issues. When I attempt to login with Facebook, I get a message saying the UN or PW is incorrect. I have reinstalled both Facebook and ...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Why does my LG3 phone automatically download new music?

My LG3 Android phone is automatically downloading new songs every time Spotify updates their playlists. I'm following certain playlists, but I'm afraid that my phone is going to run out of room--I'm down to 36% free storage. Some of the playlists are...

Casual Listener

My LG3 Android phone is automatically downloading new songs every time Spotify updates their playlists.   I'm following certain playlists, but I'm afraid that my phone is going to run out of roo...

sldl2004

Casual Listener

653 Views

2 replies

0 likes

  • 653 Views
  • 2 replies
  • 0 likes

Android Tablet says I'm on Free account when I'm on Premium

I've had a Premium account for several years, running usually on Macbook. I've installed the Spotify app on my Android tablet and although it's obviously going to the same account via Facebook login (same playlists etc) the app claims I'm only on Fre...

Visitor

I've had a Premium account for several years, running usually on Macbook. I've installed the Spotify app on my Android tablet and although it's obviously going to the same account via Facebook login ...

Jason

Spotify Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Spotify Keeps Crashing

Hello, I am running Androud 4.4.2 on a tablet and last week Spotify started randomly stopping when I try to load it. I was usually able to solve it by restarting my device but now I cannot get it to load at all. When I try to start Spotify it going t...

Visitor

Hello,   I am running Androud 4.4.2 on a tablet and last week Spotify started randomly stopping when I try to load it. I was usually able to solve it by restarting my device but now I cannot g...

acarmichael

Casual Listener

1129 Views

3 replies

0 likes

  • 1129 Views
  • 3 replies
  • 0 likes