Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
195434 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
536964 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
441593 Views
566 replies
37 likes
HiI signed up to the 30 free day trial and now now I can't get rid of it.At the same time as not being able to get rid of it I also can't log back in to my around and I have changed my password and it still won't let me log back in.What shall I do ab...
Hi I signed up to the 30 free day trial and now now I can't get rid of it. At the same time as not being able to get rid of it I also can't log back in to my around and I have changed my passwo...
Community Legend
561 Views
1 replies
1 likes
The Android app is demanding that I use cellular data to download songs. Previously I've been able to download over wifi only. This requirment has only appeared for the fist time this month and has caused me to drastically overshoot my data limit. Th...
The Android app is demanding that I use cellular data to download songs. Previously I've been able to download over wifi only. This requirment has only appeared for the fist time this month and ...
Community Legend
650 Views
1 replies
0 likes
Updated spotify on my Android phone and now there is no icon for volume control anymore. It used to be a speaker icon in the right lower corner but it is gone.Nothing to be found in dropdown menus either. No mention of it in help section.I'm tired of...
Updated spotify on my Android phone and now there is no icon for volume control anymore. It used to be a speaker icon in the right lower corner but it is gone. Nothing to be found in dropdown menus ...
Community Legend
988 Views
1 replies
0 likes
Spotify Legend
640 Views
1 replies
0 likes
I got a new phone recently but previously I was using Spotify on a Samsung Galaxy Tab 4, it was working fine, I could press any song and everything and I wasn't premium, now I have a Samsung Galaxy s5 and I downloaded Spotify, logged in, and all the ...
I got a new phone recently but previously I was using Spotify on a Samsung Galaxy Tab 4, it was working fine, I could press any song and everything and I wasn't premium, now I have a Samsung Galaxy s...
Community Legend
640 Views
1 replies
0 likes
What's new in this version (3.3.0) New: Say hello to our new colour. Nice, isn't it? New: You remember how you sort your playlists. Now we do too. Fixed: Some performance and stability issues. Fixed: We’ve improved scrobbling with Facebook.
What's new in this version (3.3.0) New: Say hello to our new colour. Nice, isn't it? New: You remember how you sort your playlists. Now we do too. Fixed: Some performance an...
Regular
2706 Views
9 replies
1 likes
Usando Wi-fi ou 4G o app trava, toca a música que quer, fica muito lento. Tenho poucos apps instalados, portanto não é a memória. Já reinstalei e nada. Pensando seriamente em procurar outro streaming. A Spotify não tem um link para resolução de probl...
Usando Wi-fi ou 4G o app trava, toca a música que quer, fica muito lento. Tenho poucos apps instalados, portanto não é a memória. Já reinstalei e nada. Pensando seriamente em procurar outro streaming...
442 Views
0 replies
0 likes
I have lost at least 20 self-made playlists since I last logged onto my PC (Windows 10) and I have 'lost' these playlists. They are all still on my Kindle, which hasn't had any updates.. I have tried all suggestions, deleted playlist option, nothing ...
I have lost at least 20 self-made playlists since I last logged onto my PC (Windows 10) and I have 'lost' these playlists. They are all still on my Kindle, which hasn't had any updates.. I have tried...
Not applicable
589 Views
1 replies
0 likes
Hi community, General question to the community, and the moderators:Does anyone have tips to solve bluetooth shareplay falling out between tracks on bluetooth based headset devices? The headset works perfectly fine when using other apps for playing l...
Hi community, General question to the community, and the moderators: Does anyone have tips to solve bluetooth shareplay falling out between tracks on bluetooth based headset devices?&...
Gig Goer
546 Views
2 replies
1 likes
I'll try to keep this as brief as possible.Device: Sony Xperia Z3Microsd: SanDisk Ultra 64gbI initially had some trouble getting the offline playlists to save to my microsd card. I have about 15gb of music I want offline, so saving it all to a micros...
I'll try to keep this as brief as possible. Device: Sony Xperia Z3 Microsd: SanDisk Ultra 64gb I initially had some trouble getting the offline playlists to save to my microsd card. I have abo...
422 Views
0 replies
1 likes
Hello everyone. I tried solving my issue, following the guide on Spotify help page.Settings, delete files and cache.But files will still be downloaded to internal phone memory, and not on the SD card.Its empty and 32GB storage. The files is around 2G...
Hello everyone. I tried solving my issue, following the guide on Spotify help page. Settings, delete files and cache. But files will still be downloaded to internal phone memory, and not o...
387 Views
0 replies
0 likes
I just moved a few songs from my PC to my phone (one at a time of course) and they all have very weird sounds. Skipping and repeating and weird noises that sound like huge water drops. Idk why this is happening, as all of my other music still works.I...
I just moved a few songs from my PC to my phone (one at a time of course) and they all have very weird sounds. Skipping and repeating and weird noises that sound like huge water drops. Idk why this i...
521 Views
0 replies
0 likes
After building a sizeable list of music on my android I noticed when using the random play i find that after a while it repeats the same set of songs in the same order. at worst the list was repeating the same 5 songs. any ideas how i can fix this wi...
After building a sizeable list of music on my android I noticed when using the random play i find that after a while it repeats the same set of songs in the same order. at worst the list was repeatin...
Casual Listener
625 Views
1 replies
1 likes
Tengo problemas con mis auriculares bluetooth en mi galaxy mega....pero solo con Spotify! De repente sale un cartel q dice que bluetooth dejo de compartir. Tambien cuando cambio de tema. Probe con el reproductor de musica, con Youtube y funciona perf...
Tengo problemas con mis auriculares bluetooth en mi galaxy mega....pero solo con Spotify! De repente sale un cartel q dice que bluetooth dejo de compartir. Tambien cuando cambio de tema. Probe con el...
Not applicable
1425 Views
2 replies
1 likes
So... First, I added few local songs from my PC to spotify playlist. Synced playlist (with local songs only) to my android (everythings went fine). I turned off Wi-Fi on my phone and tried to listen it but it says I'm offline.. Where is logic? Why do...
So... First, I added few local songs from my PC to spotify playlist. Synced playlist (with local songs only) to my android (everythings went fine). I turned off Wi-Fi on my phone and trie...
Newbie
1137 Views
5 replies
0 likes
Hi, I'm from Argentina and I'm premiun on an Android 4.4.2 device. But this also happens me in the web player. On the album United We Are of Hardwell which has 14 songs (https://open.spotify.com/album/6SfbGnP4LbbG5W0AMtSYKo), I can ONLY listen 2 (TWO...
Hi, I'm from Argentina and I'm premiun on an Android 4.4.2 device. But this also happens me in the web player. On the album United We Are of Hardwell which has 14 songs (https://ope...
472 Views
0 replies
1 likes
I've just been forced to download the new version. But it won't open. All I get is a blank screen and an error message pop up saying 'unfortunately this app has crashed'I use a Samsung Galaxy S4 . Is someone working on a fix because right now I canno...
I've just been forced to download the new version. But it won't open. All I get is a blank screen and an error message pop up saying 'unfortunately this app has crashed' I use a Samsung Galaxy S4 . ...
Casual Listener
815 Views
3 replies
0 likes
I am FED UP of spotify's inability to play local music on phones. It should be as simple as possible, and yet, after 3 years they haven't figured out how to do it. Sure, there are odd posts here n there where people have got it to work. But most of t...
I am FED UP of spotify's inability to play local music on phones. It should be as simple as possible, and yet, after 3 years they haven't figured out how to do it. Sure, there are odd posts here n th...
Community Legend
645 Views
3 replies
1 likes
The artist was there when I searched a few minutes ago, I go back and the shuffle play button is grayed out and the artist has 0 songs... I've been dealing with this bs all day. Android LollipopPremiumSamsung S6 Edge Anyone have a fix or workaround? ...
The artist was there when I searched a few minutes ago, I go back and the shuffle play button is grayed out and the artist has 0 songs... I've been dealing with this bs all day. And...
329 Views
0 replies
0 likes
