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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
386762 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I can see the controls (add, previous Song, pause, next Song) but when i press them, nothing happens.I'm using lollipop on a Asus zenfone 5.And just to clarify, i CAN see the controls, both in the lockscreen and the notification bar, but they don't w...
I can see the controls (add, previous Song, pause, next Song) but when i press them, nothing happens. I'm using lollipop on a Asus zenfone 5. And just to clarify, i CAN see the controls, both in th...
Casual Listener
1580 Views
3 replies
1 likes
Hi, I formatted my SD Card through my Xperia Z3 with Lollipop.I erased all data from Spotify, included the folder spotify.music.Installed the Spotify again with the SD Card connected and all worked fine.I did download from all my albuns, and verified...
Hi, I formatted my SD Card through my Xperia Z3 with Lollipop. I erased all data from Spotify, included the folder spotify.music. Installed the Spotify again with the SD Card connected and...
Casual Listener
1586 Views
2 replies
1 likes
PAYMENT ERRORYou've reached the limit on active subscriptions per mobile number for SPOTIFYI had spotify premium before and I was in offline mode for 30 days so it reset me to free spotify. Now a cant get premium or pay for it or anything.PLEASE HELP
PAYMENT ERROR You've reached the limit on active subscriptions per mobile number for SPOTIFY I had spotify premium before and I was in offline mode for 30 days so it reset me to free spotify. N...
850 Views
0 replies
3 likes
Hello.I have no idea what has happened but several songs, albums and even artists has dissapered from my spotify account. I can't even search for them. But when I search for them on my friends accounts they exist. I've tried to log out and log in and...
Hello. I have no idea what has happened but several songs, albums and even artists has dissapered from my spotify account. I can't even search for them. But when I search for them on my friends acco...
580 Views
0 replies
1 likes
SO, long story short, I bought spotify premium, I downloaded a playlist with over 300 song on my phone so i could listen to them on my week long trip in canada. For some reason, the first night, gone, i have to be online or redownload them, problem i...
SO, long story short, I bought spotify premium, I downloaded a playlist with over 300 song on my phone so i could listen to them on my week long trip in canada. For some reason, the first night, gone...
Community Legend
387 Views
1 replies
0 likes
Hello! I'm having this huge problem, that stops me from listening to spotify.I'm starting my phone, open the application spotify and it wont start.The screen just turns out white, and keep that way. After like 20 seconds it says if I want to shut it ...
Hello! I'm having this huge problem, that stops me from listening to spotify. I'm starting my phone, open the application spotify and it wont start. The screen just turns out white, and kee...
Casual Listener
1195 Views
5 replies
1 likes
My phone will not connect to spotify, although I am connected to WiFi. Anyone else had this issue? I have deleted and redownloaded the app with no success. Any help is appreciated.Thanks!
My phone will not connect to spotify, although I am connected to WiFi. Anyone else had this issue? I have deleted and redownloaded the app with no success. Any help is appreciated. Thanks!
Community Legend
949 Views
1 replies
0 likes
Hello, I'm on Android (stock) 5.0.2 on my Moto G (2nd Gen.) and I deleted cache in the Spotify app settings so as to remove the cache that was taking up space on my paltry 8GB storage on my device. After this, I went into Settings > Apps > and remove...
Hello, I'm on Android (stock) 5.0.2 on my Moto G (2nd Gen.) and I deleted cache in the Spotify app settings so as to remove the cache that was taking up space on my paltry 8GB storage on my ...
645 Views
0 replies
0 likes
Hello! The payment is been charged im my credit card but I lose my premium acount. Somebody can help me, please, why is it happening to me? I don't know what I have to do more.
Hello! The payment is been charged im my credit card but I lose my premium acount. Somebody can help me, please, why is it happening to me? I don't know what I have to do more.
356 Views
0 replies
0 likes
I want to try and retrieve my playlist, went through instructions that were provided for recovery but nothing changed, still no playlist. Also I'm on a Trial mode, upgraded to Premium and still not able to listen freely after being charged on my card...
I want to try and retrieve my playlist, went through instructions that were provided for recovery but nothing changed, still no playlist. Also I'm on a Trial mode, upgraded to Premium and still...
342 Views
0 replies
0 likes
Hi i just updated spotify on my Galaxy s4. I vade nearly 2000 song offline downloaded kn Extreme quality and my phone says spotify is using 19GB of my SD card. But i dont have any songs to play offline anymore. Its really annoying that spotify remove...
Hi i just updated spotify on my Galaxy s4. I vade nearly 2000 song offline downloaded kn Extreme quality and my phone says spotify is using 19GB of my SD card. But i dont have any songs to play offli...
Not applicable
471 Views
2 replies
0 likes
I am trying to log in on my tablet. It is an Acer Iconia B1 I have tried all of the solutions that are on here already but none work. When I tried to open it through Facebook it said the app is not available on my device? What can I do? Surely nowada...
I am trying to log in on my tablet. It is an Acer Iconia B1 I have tried all of the solutions that are on here already but none work. When I tried to open it through Facebook it said the app is not a...
298 Views
0 replies
0 likes
I upgraded to premium, was charged, didn't receive and email receipt, and still have free. I have tried reinstalling and logging out and back in. I do not know what to do. This is on a galaxy s6 edge.
I upgraded to premium, was charged, didn't receive and email receipt, and still have free. I have tried reinstalling and logging out and back in. I do not know what to do. This is on a galaxy s6 edge.
Community Legend
1646 Views
10 replies
0 likes
For some reason i cant find it now but i was able to find it a while back
For some reason i cant find it now but i was able to find it a while back
886 Views
0 replies
1 likes
Hi, I've just changed to an HTC One from iPhone, have been using Spotify Premium for 5 years and never had problems. After installing Spotify, whenever I attempt to open the app a message comes up saying No SD card found, we couldnt find anywhere to ...
Hi, I've just changed to an HTC One from iPhone, have been using Spotify Premium for 5 years and never had problems. After installing Spotify, whenever I attempt to open the app a message co...
385 Views
0 replies
0 likes
I have a Moto X 2nd Gen and am running out of storage space. I have tried to remove songs that I previously saved to the phone, but they will not disappear. I read that they remain cached for up to a week, but this has been several weeks now. What do...
I have a Moto X 2nd Gen and am running out of storage space. I have tried to remove songs that I previously saved to the phone, but they will not disappear. I read that they remain cached for up to a...
Casual Listener
1051 Views
2 replies
0 likes
After the last app upgrade,(2.9.0.890) Spotify doesnt work with wireless, but only with mobile operator Internet. This makes Spotify totally unusable.(Spotify say that is offline, but isn't true).
After the last app upgrade,(2.9.0.890) Spotify doesnt work with wireless, but only with mobile operator Internet. This makes Spotify totally unusable.(Spotify say that is offline, but isn't true).
Casual Listener
1334 Views
5 replies
0 likes
Good Morning, So I am experiencing an issue that has been plaguing my Samsung Galaxy S4 for weeks now. The Spotify application used to work perfectly and was my number one source in streaming music. Recently however I am having a problem with it. I a...
Good Morning, So I am experiencing an issue that has been plaguing my Samsung Galaxy S4 for weeks now. The Spotify application used to work perfectly and was my number one source in streami...
Newbie
1124 Views
8 replies
1 likes
Box MBX with os version 1.4Droid os 4.2.2Spotify fails top open, black screen then returns to last screen.cleaned out data same issuesuninstall aplication same issues.cleaned out dtata then uninststalled same issuesturned off data same issues.anyone ...
Box MBX with os version 1.4 Droid os 4.2.2 Spotify fails top open, black screen then returns to last screen. cleaned out data same issues uninstall aplication same issues. cleaned out dtata then...
Not applicable
536 Views
2 replies
0 likes
Hi, I recently got a new Citroen Nemo van. The radio with it doesn't have an aux connection, as far as I'm aware you can't use spotify through usb. I have connected my phone via bluetooth and can make calls easily, however I can't find a way to play ...
Hi, I recently got a new Citroen Nemo van. The radio with it doesn't have an aux connection, as far as I'm aware you can't use spotify through usb. I have connected my phone via bluetooth and can mak...
2095 Views
0 replies
0 likes
