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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110753 Views

26 replies

3 likes

  • 110753 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222998 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222998 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579931 Views

79 replies

3 likes

  • 579931 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477594 Views

577 replies

40 likes

Account
Free
  • 477594 Views
  • 577 replies
  • 40 likes

Solved!! Can't select music!

Hello! I've been using the Spotify app on Android for a couple of months now and I've never experienced any problems with it, but since I've upgraded to a new ROM [Lollipop 5.1.1](xda link), I can't select music I want to play. The only way to really...

Visitor

Hello!   I've been using the Spotify app on Android for a couple of months now and I've never experienced any problems with it, but since I've upgraded to a new ROM [Lollipop 5.1.1](xda link),...

user-removed

Not applicable

1695 Views

4 replies

0 likes

Android 5.1.1
Lollipop
Play
select
  • 1695 Views
  • 4 replies
  • 0 likes

Solved!! Spotify app on Blackberry via Amazon Appstore

This one is driving me nuts - so much so I don't know if I will be paying for a full subscription once my trial is over.. I have a Blackberry passport, O/S version 10.3.1.779. Downloaded the Spotify app via the Amazon appstore. It was working perfect...

Casual Listener

This one is driving me nuts - so much so I don't know if I will be paying for a full subscription once my trial is over..   I have a Blackberry passport,  O/S version 10.3.1.779. Download...

emyvet

Music Fan

7498 Views

6 replies

0 likes

  • 7498 Views
  • 6 replies
  • 0 likes

Formulaire à expiré

Bonjour,J'essaye de réinitialiser mon mot de passe mais après validation je reçois toujours un message : le formulaire à expiréAuriez vous une solution ?Merci

Newbie

Bonjour, J'essaye de réinitialiser mon mot de passe mais après validation je reçois toujours un message : le formulaire à expiré Auriez vous une solution ? Merci

Jason

Spotify Legend

1452 Views

1 replies

0 likes

  • 1452 Views
  • 1 replies
  • 0 likes

search function not working

I am connected to my WiFi, signal is strong. I can listen to music but can't search for artists to add onto playlists. I am getting an error message, please try again. Help please.

Casual Listener

I am connected to my WiFi, signal is strong. I can listen to music but can't search for artists to add onto playlists. I am getting an error message, please try again. Help please.

M0HX

Community Legend

1570 Views

4 replies

0 likes

  • 1570 Views
  • 4 replies
  • 0 likes

Release Notes - Spotify for Android (3.0)

What's new in this version (3.0) New: The main player and mini player have a shiny new look. New: You can now swipe to change tracks in the mini player. Fictitious: This app contains only artificial additives.

Spotify Legend

  What's new in this version (3.0)   New: The main player and mini player have a shiny new look. New: You can now swipe to change tracks in the mini player. Fictitious: This...

charnode

Casual Listener

12149 Views

52 replies

2 likes

  • 12149 Views
  • 52 replies
  • 2 likes

Lollipop offline - problems with stuttering

Hi, I'm wearing out one supporter after another with the Spotify team and am close to simply trying out another music source. But my Spotify knows me so well by now, it's like an old comfy boyfriend! Please help so I won't have to start over with a n...

Regular

Hi,   I'm wearing out one supporter after another with the Spotify team and am close to simply trying out another music source. But my Spotify knows me so well by now, it's like an old comfy b...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Login failure

Whenever I login using the app it says invalid username or password. But when I login through the website I succesfully logged in using the same username and password. I even reinstall the app but still the problem persist.

Casual Listener

Whenever I login using the app it says invalid username or password. But when I login through the website I succesfully logged in using the same username and password. I even reinstall the app but st...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Shuffle play offline songs

Hi.Can't seem to resolve this problem.For the last few days when trying to shuffle offline songs during offline mode only two or three songs will play. Spotify will then pick a song that is not available offline and freeze.Have tried uninstalling and...

Casual Listener

Hi. Can't seem to resolve this problem. For the last few days when trying to shuffle offline songs during offline mode only two or three songs will play. Spotify will then pick a song that is not a...

thefullards74

Casual Listener

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Songs not saving

My songs arnt saving correctly to my your music somtimes it will only sav one or to of a album other times it wont save at all or it will and as soon as i exit it on my fone.or pc and open it up there gone any one know how to fix this

Newbie

My songs arnt saving correctly to my your music somtimes it will only sav one or to of a album other times it wont save at all or it will and as soon as i exit it on my fone.or pc and open it up ther...

dinomight

Spotify Star

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Equalizer on HTC One M8

I recently read an article saying that Spotify finally put an equalizer setting in the iOS version of the app. It mentioned it was an exclusive update to iOS only to later correct itself saying, "The Android version has always had an equalizer". I'm ...

Casual Listener

I recently read an article saying that Spotify finally put an equalizer setting in the iOS version of the app. It mentioned it was an exclusive update to iOS only to later correct itself saying, "The...

pepepepe

Newbie

4177 Views

2 replies

0 likes

  • 4177 Views
  • 2 replies
  • 0 likes

Phone crashes when I open Spotify

Sometimes it freezes the phone and I have to reboot it manually, sometimes it reboots immediately. Very annoying. Note that this does not occur when I have managed to turn on offline mode.The app is basically unusable for me as 9 out of 10 times my p...

Regular

Sometimes it freezes the phone and I have to reboot it manually, sometimes it reboots immediately. Very annoying.  Note that this does not occur when I have managed to turn on offline mode. Th...

koningfelix

Regular

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Songs skipping

I have an android phone. Sometimes my songs skip around - the song will start to play then it skips to the next song, or sometimes a bunch of songs. Not certain if it's Android or specifically my phone. I tried uninstalling/reinstalling. I tried high...

Casual Listener

I have an android phone. Sometimes my songs skip around - the song will start to play then it skips to the next song, or sometimes a bunch of songs. Not certain if it's Android or specifically my pho...

lavant

Casual Listener

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

I Have Spotify Premium and I'm Having Issues with Local Files

Hey all, I have a Galaxy Note 3 and I'm having really annoying problems with local files. I'd add them, and then they would be grayed out, a few minutes later. Sometimes, I'd add them, and they'd go gray immediately. I read all the threads I could fi...

Newbie

Hey all,   I have a Galaxy Note 3 and I'm having really annoying problems with local files. I'd add them, and then they would be grayed out, a few minutes later. Sometimes, I'd add them, and t...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Going to blank screen and freezing

I have a HTC One M8, it has recently upgraded to new software. Spotify has also recently updated.Since this, my app freezes while loading anything and I have to reset my device for it to work again.I have uninstalled the app and downloaded it again b...

Newbie

I have a HTC One M8, it has recently upgraded to new software. Spotify has also recently updated. Since this, my app freezes while loading anything and I have to reset my device for it to work aga...

kikyz1313

Newbie

839 Views

2 replies

0 likes

  • 839 Views
  • 2 replies
  • 0 likes

Android spotify high network usage/stop playing

Hi all.Strange things been happening lately. For the last few weeks since one of the updates, spotify randomly uses over 5Mbps of data but stops playing tracks mid song. But if i skip the song, it bumps up traffic to 10Mpbs, buffers and starts to pla...

Casual Listener

Hi all. Strange things been happening lately. For the last few weeks since one of the updates, spotify randomly uses over 5Mbps of data but stops playing tracks mid song. But if i skip the song, i...

cylaar

Casual Listener

736 Views

2 replies

0 likes

High data usage pausing
  • 736 Views
  • 2 replies
  • 0 likes

HELP! How to move own playlist from spotify to PC or ipod

Hi am Premium because I would like to have some from Spotify playlist on my desktop. but I do not manage to get it done. Is there a way? If not. does anybody know a way to get the plaliyt on to ipod? I pay 9.99 per month and I do not want to use prem...

Visitor

Hi am Premium because I would like to have some from Spotify playlist on my desktop. but I do not manage to get it done. Is there a way?    If not. does anybody know a way to get the plal...

user-removed

Not applicable

779 Views

3 replies

0 likes

  • 779 Views
  • 3 replies
  • 0 likes

can be deleted

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Newbie

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boracetin

Roadie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Solved!! Some synced local files won't play on spotify

I've tried to google the problem from a while now, but can't find any solutions. I have recently downloaded some mp3 files from youtube using clipconverter.cc When I tried to sync those local files to my phone, only some of them worked. No songs are ...

Casual Listener

I've tried to google the problem from a while now, but can't find any solutions. I have recently downloaded some mp3 files from youtube using clipconverter.cc When I tried to sync those local fil...

cybae0804

Newbie

1708 Views

4 replies

0 likes

  • 1708 Views
  • 4 replies
  • 0 likes

Android completely broken

Been using Spotify for year and since lolipop its been terrible. First the lock screen stopped dislaying a media hub, had to work around that, since the lastest update its 100% broken.All my music went offline DISPITE having premium for god knows how...

Newbie

Been using Spotify for year and since lolipop its been terrible. First the lock screen stopped dislaying a media hub, had to work around that, since the lastest update its 100% broken. All my musi...

DasPeter

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes