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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6880 Views

0 replies

7 likes

  • 6880 Views
  • 0 replies
  • 7 likes

Solved!! Help with music

I really would like to know if you can still listen to music without paying the 9.99$ a month. I have WiFi in my house and unlimited data on my android. Would love to be able to hook up to my stereo in my car am I still able to listen to music freely...

Newbie

I really would like to know if you can still listen to music without paying the 9.99$ a month. I have WiFi in my house and unlimited data on my android. Would love to be able to hook up to my stereo ...

Mattosaurus

Community Legend

721 Views

1 replies

0 likes

Music
  • 721 Views
  • 1 replies
  • 0 likes

Premium - Nothing Plays Offline

have been using Spotify premium for quite a while now. I took a break last year for a bit and then restarted my subscription with a free trial offer. I do not know why I have not complained earlier but I have been having problems for at least 2 month...

Regular

have been using Spotify premium for quite a while now. I took a break last year for a bit and then restarted my subscription with a free trial offer. I do not know why I have not complained earlier b...

Daniel

Community Legend

933 Views

3 replies

0 likes

Offline playlists unavailable
Offline songs
  • 933 Views
  • 3 replies
  • 0 likes

Downloaded Music and International Travel

I am traveling to Italy and South Africa from the US later in September. We are planning to use spotify to create a wedding playlist. Will I run into problems downloading music and traveling out of the US on an Android device? If i'm in airplane mode...

Newbie

I am traveling to Italy and South Africa from the US later in September.  We are planning to use spotify to create a wedding playlist.    Will I run into problems downloading music a...

Daniel

Community Legend

2886 Views

2 replies

0 likes

  • 2886 Views
  • 2 replies
  • 0 likes

Spotify used 630mb on it's own

Yesterday evening Spotify on my OnePlus One decided to do something weird. I got some kind of notification so I took my phone (from the table, not from my pocket). I immediately noticed the phone was super hot, like way-beyond-comfortable hot. I unlo...

Newbie

Yesterday evening Spotify on my OnePlus One decided to do something weird.   I got some kind of notification so I took my phone (from the table, not from my pocket). I immediately no...

meahtenoha

Spotify

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Very slow loading of playlists

A problem that appears to have been getting worse over release cycles is the inordinate amount of time that Spotify takes to load up my playlists on my mobile phone. Pretty much all my playlists are sync'd to the device anyway so why does Spotify sit...

Music Fan

A problem that appears to have been getting worse over release cycles is the inordinate amount of time that Spotify takes to load up my playlists on my mobile phone. Pretty much all my playlists are ...

Pat_Zambri

Newbie

1797 Views

4 replies

4 likes

  • 1797 Views
  • 4 replies
  • 4 likes

Solved!! Music won't stay saved

Hi. I'm running version 2.6.0.813, on a Samsung Galaxy s4, running Android 4.4.2.For some reason, the albums I have saved recently are not staying saved, even when I have downloaded them to my phone (on the SD card, I believe). An album will save, I ...

Regular

Hi. I'm running version 2.6.0.813, on a Samsung Galaxy s4, running Android 4.4.2. For some reason, the albums I have saved recently are not staying saved, even when I have downloaded them to my ph...

Mbloodsmyth

Newbie

4934 Views

13 replies

0 likes

Android 4.4.2
Downloading Problem for Samsung Galaxy S 4
Ipad version
Samsung S4
save album
  • 4934 Views
  • 13 replies
  • 0 likes

Solved!! Galaxy S6 not showing up in devices

Hello everyone, Ever since I got my S6 I haven't been able to sync my music because it won't show up in devices. I've searched these forums and the support section for help and have tried all solutions that I could find. So far none have helped. The ...

Casual Listener

Hello everyone,   Ever since I got my S6 I haven't been able to sync my music because it won't show up in devices. I've searched these forums and the support section for help and have tried al...

askew101

Casual Listener

1589 Views

2 replies

0 likes

  • 1589 Views
  • 2 replies
  • 0 likes

Solved!! Spotify skips song completely

Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue list. I've tried to resync all of my songs and redow...

Newbie

Hello, when I try to listen to the song "We Are" by Hollywood Undead (explicit version), spotify plays a few seconds of the song before skipping it completely and playing the next song in the queue l...

atom1989

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Playback timer reverse?

Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)? Thank you!

Casual Listener

Anyone know how to switch the playback timer on an Android device from counting up (example- .01 seconds to 3.02 minutes) to counting down (3.02 minutes to .01 seconds)?  Thank you!

Daniel

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Writing to SD Card is easy... but switch to new device?

Hi thereCan't believe that this topic is not covered yet, but perhaps my search algo needs improvement I've been using Spotify Premium for quite a while, already two devices and also I could store my "offline available" songs to SD cardI just can't g...

Casual Listener

Hi there Can't believe that this topic is not covered yet, but perhaps my search algo needs improvement   I've been using Spotify Premium for quite a while, already two devices and also I ...

cwel68

Casual Listener

643 Views

2 replies

0 likes

new device
sd card
switch smartphone
  • 643 Views
  • 2 replies
  • 0 likes

White screen with green circle constantly appearing while browsing

I,m running Spotify (latest download) on Android lollipop. (HTC one m8)and I am constantl getting a white screen with a green circle appear on the screen while using the app.It stays on the screen for about 1 second, then disappears. This repeats the...

Regular

I,m running Spotify (latest download) on Android lollipop. (HTC one m8) and I am constantl getting a white screen with a green circle appear on the screen while using the app. It stays on the scree...

Daniel

Community Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Solved!! The app crashes at the start/new sd card

Hi! Firstly, sorry for my English.So, I have a problem with my Spotify app. I have a Samsung Galaxy S4 and when I open the app it just...crash, "Spotify has been arrested" or something like this. I can't use it I closed manually the app, I cleared th...

Casual Listener

Hi!  Firstly, sorry for my English. So, I have a problem with my Spotify app. I have a Samsung Galaxy S4 and when I open the app it just...crash, "Spotify has been arrested" or something ...

Juss

Casual Listener

3938 Views

4 replies

0 likes

  • 3938 Views
  • 4 replies
  • 0 likes

My Inbox button disappeared

Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any button for that. Screenshot :http://i.imgur.com/tuVRz3...

Regular

Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any but...

RobertEspinoza

Newbie

1423 Views

5 replies

0 likes

Android
button
inbox
Nexus 5
problem
  • 1423 Views
  • 5 replies
  • 0 likes

sync over cellular not working

I need help. I want to use my mobile data to dowload songs. But even though I already turned on sync over cellular its still asking me to turn it on. Please help.

Casual Listener

I need help. I want to use my mobile data to dowload songs. But even though I already turned on sync over cellular its still asking me to turn it on. Please help.

erickblldrs

Newbie

7468 Views

4 replies

0 likes

  • 7468 Views
  • 4 replies
  • 0 likes

Downloaded songs gone and continue to disappear when re downloaded!

Since the update to android all my downloaded songs have been wiped, i have redownloaded them but when going back to the app they have cleared again!! i have tried clearing datare-installing the apprestarting the phonego to the manage offline devices...

Newbie

Since the update to android all my downloaded songs have been wiped, i have redownloaded them but when going back to the app they have cleared again!!   i have tried clearing data re-installi...

kbrooksc

Community Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

disabled accout

My account for some reason was disabled....and I had to open a new account.Is there any way that you can transfer a play list from the other account to my new one???? The old account user Id is jennifer.love.1974.and the new account is jayjen2015The ...

Newbie

My account for some reason was disabled....and I had to open a new account. Is there any way that you can transfer a play list from the other account to my new one???? The old account user Id is jen...

meahtenoha

Spotify

484 Views

2 replies

0 likes

disabled account
  • 484 Views
  • 2 replies
  • 0 likes

Shuffle even if I have premium

How can I take away Shuffle on my Android mobile phone. I have Spotify premium.

Newbie

How can I take away Shuffle on my Android mobile phone. I have Spotify premium.

Daniel

Community Legend

363 Views

1 replies

0 likes

shuffle
  • 363 Views
  • 1 replies
  • 0 likes

Premium not working

Hi I paid for premium on April 17th and still have not managed to get it working. I have the iTunes receipt and have reported the problem with them in case it's on their side. I have also tried all of the other tips such as signing in and out, signin...

Casual Listener

Hi I paid for premium on April 17th and still have not managed to get it working. I have the iTunes receipt and have reported the problem with them in case it's on their side. I have also tried all o...

Daniel

Community Legend

891 Views

8 replies

0 likes

  • 891 Views
  • 8 replies
  • 0 likes

Avengers Assemble Album

Should be 15 songs on this Album. I only see 11 on the Anroid App.... license restrictions. Notably, Five Finger Death Punch is missing.

Casual Listener

Should be 15 songs on this Album. I only see 11 on the Anroid App.... license restrictions. Notably, Five Finger Death Punch is missing.

Jordi

Community Legend

537 Views

1 replies

0 likes

Avengers
  • 537 Views
  • 1 replies
  • 0 likes

help!

Al tratar de acceder a mi cuenta desde la app me dice que estoy entrando desde otro país a que se debe

Newbie

Al tratar de acceder a mi cuenta desde la app me dice que estoy entrando desde otro país a que se debe

Jordi

Community Legend

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes