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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854325 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854325 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20386 Views
  • 3 replies
  • 0 likes
  • 20386 Views
  • 3 replies
  • 0 likes

Another auto BT spotify music list

Hi guys, i have a Mercedes E-350, after i make the connection with my BT android phone (Galaxy S4) i press play without opening spotify and somehow pics a list and starts to play music from spotify ( because i dont have any other mp3s ) that i have n...

  • Casual Listener
  • Hi guys,    i have a Mercedes E-350, after i make the connection with my BT android phone (Galaxy S4) i press play without opening spotify and somehow pics a list and starts to pla...
  • Daniel
  • Community Legend
  • 492 Views
  • 3 replies
  • 0 likes
  • 492 Views
  • 3 replies
  • 0 likes

issues with headphones and Galaxy S5

Hi There, For some reason spotify doesn't play through my headphones. The songs will play on my phone and as soon as i plug in my headphones the sound stops but the songs still play? Could anyone help me with this issue? Many thanks Lee

  • Newbie
  • Hi There,   For some reason spotify doesn't play through my headphones. The songs will play on my phone and as soon as i plug in my headphones the sound stops but the songs still play? &nb...
  • Daniel
  • Community Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Spotify has suddenly stopped message...

Every time I click on my spotify app a message pops up saying spotify has unexpectantly stopped working. It has been doing this for the past week. Does anyone have any suggestions on what I can do to fix this?

  • Casual Listener
  • Every time I click on my spotify app a message pops up saying spotify has unexpectantly stopped working. It has been doing this for the past week. Does anyone have any suggestions on what I can do to...
  • Daniel
  • Community Legend
  • 633 Views
  • 3 replies
  • 0 likes
  • 633 Views
  • 3 replies
  • 0 likes

Solved!! Android & iOS, Tracks will only skip around and not play in proper order

I have Spotify Premium on my iMac (Mavericks), my iPad (most recent update) and on my Android Vers. 4.1.1. (Huawei G510). On my iMac I can play my playlist as it appears (numerical/chronological order - from top to bottom). On my mobile devices I can...

  • Regular
  • I have Spotify Premium on my iMac (Mavericks), my iPad (most recent update) and on my Android Vers. 4.1.1. (Huawei G510).    On my iMac I can play my playlist as it appears (numerical/c...
  • kianho
  • Regular
  • 1585 Views
  • 4 replies
  • 0 likes
  • playback
    playback order
    Playback problem
    random playlist
    randomly
  • 1585 Views
  • 4 replies
  • 0 likes

Solved!! Offline mode data usage

Firstly, I am buying a new phone and I want to know whether I can get away with just 500mb and making loads of playlists and only listening to spotify in offline mode. I am aware that listenning to offline mode does not use any data but does it use m...

  • Casual Listener
  • Firstly, I am buying a new phone and I want to know whether I can get away with just 500mb and making loads of playlists and only listening to spotify in offline mode.   I am aware that list...
  • Daniel
  • Community Legend
  • 56835 Views
  • 17 replies
  • 0 likes
  • 56835 Views
  • 17 replies
  • 0 likes

Spotify Not Working (Android, Samsung Galaxy Note 3)

For the past few days, I've been unable to use Spotify completely. Everytime I click on the icon to start the app, it'll open but it'll just be blank. No lists pop up, and I can't access the menu. Today I uninstalled the app and reinstalled, but now ...

  • Regular
  • For the past few days, I've been unable to use Spotify completely. Everytime I click on the icon to start the app, it'll open but it'll just be blank. No lists pop up, and I can't access the menu. To...
  • Daniel
  • Community Legend
  • 1393 Views
  • 1 replies
  • 0 likes
  • 1393 Views
  • 1 replies
  • 0 likes

Equalizer Randomly Shuts Off on Galaxy Ace Style

I've seen the post about the guy with the Galaxy S4 but I have a Galaxy Ace Style and randomly the equalizer will just turn off until I look at the equalizer window. I don't own any if these songs, nor are they offline. Sometimes it won't happen for ...

  • Newbie
  • I've seen the post about the guy with the Galaxy S4 but I have a Galaxy Ace Style and randomly the equalizer will just turn off until I look at the equalizer window. I don't own any if these songs, n...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Song won't download for use offline

I have a playlist where all songs are available offline, except one. At the top of the playlist, it just keeps reading, "waiting to download." This song was not added recently. Any thoughts? -mybeezer

  • Newbie
  • I have a playlist where all songs are available offline, except one.  At the top of the playlist, it just keeps reading, "waiting to download."  This song was not added recently.  Any ...
  • Josh
  • Community Legend
  • 455 Views
  • 2 replies
  • 0 likes
  • 455 Views
  • 2 replies
  • 0 likes

"Device is not compatible with this version" on HTC desire.

Hey, as the title states, i get this message when trying to download the spotify app on my HTC Desire.Is this a mistake or am i really not able to download it on a Desire? It's pretty frustrating, since this is one of the reasons i got premium.In adv...

  • Newbie
  • Hey, as the title states, i get this message when trying to download the spotify app on my HTC Desire. Is this a mistake or am i really not able to download it on a Desire? It's pretty frustrating, ...
  • Daniel
  • Community Legend
  • 1742 Views
  • 1 replies
  • 0 likes
  • 1742 Views
  • 1 replies
  • 0 likes

spotify premium pausing when turning down volume samsung s3

HiIve had premium for about 7months now and its been like this only since spotify free was launched on mobile. I believe it is an spotify free feature. Please help! Clean reinstall and updating does NOT change this.Literally secounds from smashing my...

  • Regular
  • Hi Ive had premium for about 7months now and its been like this only since spotify free was launched on mobile. I believe it is an spotify free feature. Please help! Clean reinstall and updating doe...
  • kudas
  • Regular
  • 346 Views
  • 7 replies
  • 0 likes
  • 346 Views
  • 7 replies
  • 0 likes

Solved!! always offline

T-Mobile HTC m8. App almost always says I'm disconnected. I'm not in offline mode and I've got the cellular data option checked. Gave a poor review and was told to post here for help

  • Casual Listener
  • T-Mobile HTC m8. App almost always says I'm disconnected. I'm not in offline mode and I've got the cellular data option checked. Gave a poor review and was told to post here for help
  • waterrj
  • Casual Listener
  • 325 Views
  • 2 replies
  • 0 likes
  • 325 Views
  • 2 replies
  • 0 likes

Share / Send playlists containing songs between laptop and android phone.

Hello, I have created a couple of playlists containing a few hundred songs in each that I've selected to be available offline on my laptop. The playlists are of course attached to my account. The question is how can I import those playlists containin...

  • Newbie
  • Hello,   I have created a couple of playlists containing a few hundred songs in each that I've selected to be available offline on my laptop. The playlists are of course attached to my accou...
  • Carina
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Playlist not repeating

I have Spotify Premium and I'm running Android 5.0 on a Nexus 5. I've only recently noticed that my smaller playlists no longer auto-repeats and requires manual play push to restart the list. When was the change made? Was this a change or is it a bug...

  • Casual Listener
  • I have Spotify Premium and I'm running Android 5.0 on a Nexus 5.   I've only recently noticed that my smaller playlists no longer auto-repeats and requires manual play push to restart the li...
  • eddgr
  • Casual Listener
  • 488 Views
  • 4 replies
  • 0 likes
  • 488 Views
  • 4 replies
  • 0 likes

Galaxy S4 spotify widget issue

Hey everyone, first post here. So I've got Spotify Premium. Using it on my Galaxy S4 which is running android 4.4.2 via spotify's 4x1 widget on my home screen. The widget works fine while music is playing but after I stop the music, the album art, ar...

  • Casual Listener
  • Hey everyone, first post here.  So I've got Spotify Premium.  Using it on my Galaxy S4 which is running android 4.4.2 via spotify's 4x1 widget on my home screen.  The widget works...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Bluetooth connection in Volvo V60 is not working correct

I have a Volvo V60 and I connect my Xperia Z2 by bluetooth. As long as I change track with the phone the artist, album, song etc is transmitted to the car LCD display just fine. But when I use the controller on the steering wheel the info is still th...

  • Gig Goer
  • I have a Volvo V60 and I connect my Xperia Z2 by bluetooth. As long as I change track with the phone the artist, album, song etc is transmitted to the car LCD display just fine. But when I use th...
  • RutgerManger
  • Gig Goer
  • 1521 Views
  • 4 replies
  • 0 likes
  • 1521 Views
  • 4 replies
  • 0 likes

Spotify premium

I upgraded to spotify premium the payment has been taken and it is not working.. I have logged into and out several times on the web and the app on my iPhone I have also deleted the app and reinstalled .. Still not working. Can anyone help as this is...

  • Newbie
  • I upgraded to spotify premium the payment has been taken and it is not working.. I have logged into and out several times on the web and the app on my iPhone I have also deleted the app and reinstal...
  • Daniel
  • Community Legend
  • 168 Views
  • 2 replies
  • 0 likes
  • 168 Views
  • 2 replies
  • 0 likes

Massive fail: Spotify with Premium on Dedicated Walkman.

I have a Sony Walkman for only one purpose. I have basically only one app on it: Spotify (with a premium account). I am now replacing spotify with old MP3s again for one single reason: You can't depend on Spotify. And that is an impressive failure of...

  • Roadie
  • I have a Sony Walkman for only one purpose. I have basically only one app on it: Spotify (with a premium account).   I am now replacing spotify with old MP3s again for one single reason: Y...
  • WilliamOffline
  • Roadie
  • 271 Views
  • 3 replies
  • 0 likes
  • 271 Views
  • 3 replies
  • 0 likes

Solved!! Spotify app no longer working on Sony Xperia Z

I signed up for premium a couple of days and had enjoyed the Spotify app on my Sony Xperia Z with kitkat. However today the app has just stopped working. The Spotify app just brings up a blank screen (with the top left hand corner occupied with the s...

  • Visitor
  • I signed up for premium a couple of days and had enjoyed the Spotify app on my Sony Xperia Z with kitkat. However today the app has just stopped working. The Spotify app just brings up a blank screen...
  • Daniel
  • Community Legend
  • 9488 Views
  • 9 replies
  • 0 likes
  • 9488 Views
  • 9 replies
  • 0 likes

All my Albums are missing from phone but not from PC

Hi All, HELP! I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music! gone! I can still access it through my spotify desktop but I would like to li...

  • Music Fan
  • Hi All,   HELP!    I have lots of saved albums on my spotify desktop software, and I did have them on my Samsung Galaxy S2, but they have just vanished from phone, all my music...
  • DavidJackson
  • Newbie
  • 2968 Views
  • 21 replies
  • 0 likes
  • 2968 Views
  • 21 replies
  • 0 likes

And....it's gone....

It happens....you work a few weeks abroad, get back ...have a walk with your walkman and in the middle of an album the music stops.... Turns out that there is a 30-day limit for off line songs. At Spotify it must be in the mission statement to annoy ...

  • Roadie
  • It happens....you work a few weeks abroad, get back ...have a walk with your walkman and in the middle of an album the music stops....   Turns out that there is a 30-day ...
  • Carina
  • Community Legend
  • 279 Views
  • 3 replies
  • 0 likes
  • 279 Views
  • 3 replies
  • 0 likes