Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387647 Views

545 replies

34 likes

Account
Free
  • 387647 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Solved!! Spotify offline hören beim Premium Account seit dem letzten Update nicht möglich

Hallo alle zusammen, ich habe einen Premium account. Seit dem letzten Update kommt beim Download von Songs, Playlists immer die Fehlermeldung: maximalen Download erreicht - bitte andere Songs löschen bevor wieder neue offline gehört werden können. Je...

Casual Listener

Hallo alle zusammen,   ich habe einen Premium account. Seit dem letzten Update kommt beim Download von Songs, Playlists immer die Fehlermeldung: maximalen Download erreicht - bitte andere Song...

Nico

Community Legend

979 Views

5 replies

0 likes

  • 979 Views
  • 5 replies
  • 0 likes

Spotify as default music source for Google Voice Command "play "song" by "band"

I would have thought this a common question but I'm not having much luck. When I ask Google Now to play "song" by "band" or similar, it works fine but only uses Google Play to do so. I want it to use Spotify as the default as I only use GP as a basic...

Casual Listener

I would have thought this a common question but I'm not having much luck. When I ask Google Now to play "song" by "band" or similar, it works fine but only uses Google Play to do so. I want it to use...

1253 Views

0 replies

3 likes

default player
google voice commands
  • 1253 Views
  • 0 replies
  • 3 likes

Cant play local files on mobile

Posting again and hoping for a response before I have to cancel Premium because of it. Hello, I have a Droid Razr M, and I can't play my local files on my Android phone. I have premium, and when I download a playlist/songs to my phone, they come up a...

Casual Listener

Posting again and hoping for a response before I have to cancel Premium because of it.   Hello, I have a Droid Razr M, and I can't play my local files on my Android phone.   I have prem...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

problems with sync

i keep getting the message that i have already sync the offline playlist with 3 devices, i already uninstalled from all of them but i still can't download my playlist for my new phone! what should i do to make it work????

Newbie

i keep getting the message that i have already sync the offline playlist with 3 devices, i already uninstalled from all of them but i still can't download my playlist for my new phone! what should i ...

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
  • 0 likes

Not working with android

Have there been changes to the free upgrade to premium with Vodafone UK? My account suddenly lost all the play lists this week.How do I find out about changes to my account? Do Spotify have a way for me to access my info they have?Morganite

Newbie

Have there been changes to the free upgrade to premium with Vodafone UK? My account suddenly lost all the play lists this week. How do I find out about changes to my account? Do Spotify have a way f...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Sign in

Okay so I have a spotty account and I tried to sign on on my buddy's phone and it kept saying the password was wrong which it wasn't. So I try to sign in on my phone and it says the same thing but when I try to sign in not on the spotty app it works....

Newbie

Okay so I have a spotty account and I tried to sign on on my buddy's phone and it kept saying the password was wrong which it wasn't. So I try to sign in on my phone and it says the same thing but wh...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Solved!! Totally mislead

I may be stupid but I don't get how to listen for example an album via mobile app. Can someone told me how it is done?

Casual Listener

I may be stupid but I don't get how to listen for example an album via mobile app. Can someone told me how it is done?

user-removed

Not applicable

523 Views

3 replies

0 likes

  • 523 Views
  • 3 replies
  • 0 likes

Spotify crashing (S6)

Hey all, I have premium on my andriod and pc. have no problem on my pc but when i use it on my android with the phone locked it randomly force closes itself? Anybody else having this issue?

Newbie

Hey all,   I have premium on my andriod and pc. have no problem on my pc but when i use it on my android with the phone locked it randomly force closes itself? Anybody else having this issue?&...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Changing track randomly

Hi, My spotify on my Galaxy Nexus usually works just fine but after lets say about 30min(can be random but this was how long it took the other times i had it) it changes track all by itself in the middle of playing a track. then it goes nutts and cha...

Casual Listener

Hi, My spotify on my Galaxy Nexus usually works just fine but after lets say about 30min(can be random but this was how long it took the other times i had it) it changes track all by itself in the ...

harry014

Newbie

4039 Views

10 replies

0 likes

  • 4039 Views
  • 10 replies
  • 0 likes

Solved!! 48 Hour Trial

Just downloaded the Spotify app for Android. I created a free account and logged in expecting a 48 hr trial, but the app will not stream anything and simply staes that a premium account is required to stream music etc. I also have a Samsung smart TV ...

Casual Listener

Just downloaded the Spotify app for Android. I created a free account and logged in expecting a 48 hr trial, but the app will not stream anything and simply staes that a premium account is required t...

Hannah_renea365

Newbie

4348 Views

5 replies

0 likes

  • 4348 Views
  • 5 replies
  • 0 likes

Anmelden im Ausland

Kann ich mich bei Spotify auch im Ausland anmelden? Wenn ja, wie?

Newbie

Kann ich mich bei Spotify auch im Ausland anmelden? Wenn ja, wie?

722 Views

0 replies

0 likes

  • 722 Views
  • 0 replies
  • 0 likes

Keeps closing :(

Can anyone help me please every time I try and listen to any playlist , after a few mins the whole app just shuts down .. No error message and it doesn't matter what playlist I am listening tooCan anyone advise me pleaseThank you

Newbie

Can anyone help me please every time I try and listen to any playlist , after a few mins the whole app just shuts down .. No error message and it doesn't matter what playlist I am listening too Ca...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

This prepaid code is not valid in this country

I bought a Spotify gift card to me in Austria and wanted to immediately redeem it.When I entered the code came the Seitenhinweiß: "This prepaid code is not valid in this country" to add is that I'm from Germany and my Premium balances has just expire...

Casual Listener

I bought a Spotify gift card to me in Austria and wanted to immediately redeem it. When I entered the code came the Seitenhinweiß: "This prepaid code is not valid in this country" to add is that I'm...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Why do I have to keep re-downloading my music?

Questions in the title. I tend to download full albums to my mobile for use in the car. Mobile app is upto date and it is happening on the htc one m8 but to be honest it always used to happen on the S4 aswell. I am a paying user. I have no local musi...

Newbie

Questions in the title.     I tend to download full albums to my mobile for use in the car.  Mobile app is upto date and it is happening on the htc one m8 but to be honest it always ...

705 Views

0 replies

0 likes

  • 705 Views
  • 0 replies
  • 0 likes

Upgraded to premium, Money has come out but I don't have premium features

Hi, I just recently upgraded to premium. The money has been taken out of my account but I have no premium features does anyone know how to solve this?

Newbie

Hi, I just recently upgraded to premium. The money has been taken out of my account but I have no premium features does anyone know how to solve this?

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Spotify songs stop playing while in chrome browser

I simply wanted to read manga while listening to some music, however, whenever i would play the song and then go to my chrome browser; the song would simply stop playing within a few seconds.

Newbie

I simply wanted to read manga while listening to some music, however, whenever i would play the song and then go to my chrome browser; the song would simply stop playing within a few seconds.

573 Views

0 replies

0 likes

  • 573 Views
  • 0 replies
  • 0 likes

My Music songs lost

For some unknown cause, I have had to redownload my selected saved songs twice now. I'm suspecting it might have something to do with sync over cellular being switched on and off.

Music Fan

For some unknown cause, I have had to redownload my selected saved songs twice now. I'm suspecting it might have something to do with sync over cellular being switched on and off.

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Spotify Will Not Connect With Internet

Hi all,For the past few months, Spotify on my Motorola 2nd Gen, will not connect to my internet. My internet works perfectly well and connects to my phone, as well a Spotify on my laptop. Spotify also works on my brothers iPhone 5s using our internet...

Casual Listener

Hi all, For the past few months, Spotify on my Motorola 2nd Gen, will not connect to my internet. My internet works perfectly well and connects to my phone, as well a Spotify on my laptop. Spot...

Sweetswagg2

Music Fan

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Trouble logging in on hudl tablet

I downloaded the Spotify app but on the login/register screen when itry and login it just keeps saying "you have already signed up with this account" Now I know I have... I am just trying to log in not sign up lol.. I tried clearing cache but still w...

Newbie

I downloaded the Spotify app but on the login/register screen when itry and login it just keeps saying "you have already signed up with this account"   Now I know I have... I am just trying to...

518 Views

0 replies

0 likes

  • 518 Views
  • 0 replies
  • 0 likes