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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6878 Views

0 replies

7 likes

  • 6878 Views
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  • 7 likes

Why is there no sound on my Moto G phone with or without headphones?

When I click on a song to play on my Moto G the timer begins but I can't hear ANYTHING! When I put headphones I still heard nothing. The sound for Spotify is up so that is not the reason! It isn't my account because my music works on my laptop etc. W...

Newbie

When I click on a song to play on my Moto G the timer begins but I can't hear ANYTHING! When I put headphones I still heard nothing. The sound for Spotify is up so that is not the reason! It isn't my...

Jordi

Community Legend

1345 Views

1 replies

0 likes

  • 1345 Views
  • 1 replies
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Solved!! Spotify equalizer - how save settings in the one dedicated to your own preferences?

Seems you have to remember and redo the settings each time you use another pre-set variety in equalizer menu? Or can you save somehow?Thanks!

Regular

Seems you have to remember and redo the settings each time you use another pre-set variety in equalizer menu? Or can you save somehow? Thanks!

Coenobita

Regular

8822 Views

8 replies

0 likes

  • 8822 Views
  • 8 replies
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Solved!! Spotify Connect blocks powersave functions.

Hello, If I understod it right, I can not turn of Spotify connect. Which i think is pretty bad since it blocks my power saver on my phone (z3) I would love to be able to turn off (and on) the function! 1. Thus i do not need it and i don not want it 2...

Casual Listener

Hello,    If I understod it right, I can not turn of Spotify connect. Which i think is pretty bad since it blocks my power saver on my phone (z3)  I would love to be able ...

Daniel

Community Legend

968 Views

4 replies

0 likes

  • 968 Views
  • 4 replies
  • 0 likes

Playlist

is there a way I can combine playlist together? I usually use Spotify on my phone only and its very tedious to select each song and go through the add to playlist process.

Newbie

is there a way I can combine playlist together? I usually use Spotify on my phone only and its very tedious to select each song and go through the add to playlist process.

Daniel

Community Legend

531 Views

3 replies

0 likes

  • 531 Views
  • 3 replies
  • 0 likes

Crashes Or Pauses After Two Tracks

Spotify has not been working properly on my Samsung tablet for about a month. I can play no more than two downloaded tracks at a time before the program freezes. If I'm lucky, there will be a pause for a couple of minutes and then it will play anothe...

Regular

Spotify has not been working properly on my Samsung tablet for about a month. I can play no more than two downloaded tracks at a time before the program freezes. If I'm lucky, there will be a pause f...

Daniel

Community Legend

621 Views

4 replies

0 likes

  • 621 Views
  • 4 replies
  • 0 likes

Disappointed in Spotify mobile for phone

I have installed Spotify on my LG G2 android phone , but cannot play the preferred playlist I want to. Have to use shuffle. I am very unhappy about this and will probably uninstall from my phone. I don't want the paid version. Will be looking for a r...

Casual Listener

I have installed Spotify on my LG G2 android phone , but cannot play the preferred playlist I want to. Have to use shuffle. I am very unhappy about this and will probably uninstall from my phone. I d...

Daniel

Community Legend

351 Views

2 replies

0 likes

  • 351 Views
  • 2 replies
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How can I turn off spotify connect

Hi I'm having trouble with the spotify connect when I play music on my moms account when she goes to play something on her phone on her account also it turns off what I'm listening too can anyone please help me fix this problem it's very irritating a...

Newbie

Hi I'm having trouble with the spotify connect when I play music on my moms account when she goes to play something on her phone on her account also it turns off what I'm listening too can anyone ple...

Daniel

Community Legend

691 Views

2 replies

0 likes

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  • 2 replies
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Spotify app crashed, sony z1 compact

The app doesn't work at all, any attempt to start the app ends up crashing. Sent in crashreports every time. No results Tried to reset the phone to factory settingsEven after numourus app updatesTried to reinstall the appStill dont work. Any suggesti...

Newbie

The app doesn't work at all, any attempt to start the app ends up crashing. Sent in crashreports every time. No results   Tried to reset the phone to factory settings Even after numourus app ...

Daniel

Community Legend

711 Views

1 replies

0 likes

compact
Crash
Sony
Z1
  • 711 Views
  • 1 replies
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Solved!! Android Tablet and Amazon Fire TV Stick with Spotify Connect

Hi folks, about 2 weeks ago I got the brand new Fire TV Stick, so that I can use Spotify Connect with my sound system. At the beginning everything worked well and i was pretty impressed, that such a little device has that much power.But about 4 days ...

Casual Listener

Hi folks,   about 2 weeks ago I got the brand new Fire TV Stick, so that I can use Spotify Connect with my sound system. At the beginning everything worked well and i was pretty impressed, tha...

PinguinofG

Casual Listener

9932 Views

4 replies

0 likes

Android 4.4
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Only forward track skip??

Hi all I've got a Galaxy S5 with the latest Android software. When the screen is locked and using Spotify i only have the option to forward skip tracks? Anyone have any idea how to show the backward skip? I'm a premium member btw. Cheers

Casual Listener

Hi all   I've got a Galaxy S5 with the latest Android software.   When the screen is locked and using Spotify i only have the option to forward skip tracks?    Anyone have a...

Daniel

Community Legend

421 Views

3 replies

0 likes

  • 421 Views
  • 3 replies
  • 0 likes

Data usage when saving to existing playlist but only download on WiFi

I'm using a Samsung S6 and mostly keep Spotify in offline mode to save mobile data usage.At times I do go looking for new music and mostly save these new tracks to existing playlists that I have already downloaded. When doing this it appears that Spo...

Casual Listener

I'm using a Samsung S6 and mostly keep Spotify in offline mode to save mobile data usage. At times I do go looking for new music and mostly save these new tracks to existing playlists that I have ...

Pmccowatt

Casual Listener

1137 Views

2 replies

0 likes

data usage
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Solved!! Can you fix the darn repeat of a playlist?

This feature is still missing. I am pretty sure the desktop version does not have either, even if it worked in the past. How hard can it be?

Regular

This feature is still missing. I am pretty sure the desktop version does not have either, even if it worked in the past. How hard can it be?

Joe

Community Legend

6272 Views

5 replies

0 likes

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  • 5 replies
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Using Android to control PC spotify shows incorrect track for queue

Device: HTC One M8 - Android 5.0.1 Steps to reproduce:1. Start playing spotify on a desktop PC.2. Start spotify on your Android phone3. Set the phone to control the PC so it says "Playing From "4. Select a track from the playlist and Add to Queue5. W...

Casual Listener

Device: HTC One M8 - Android 5.0.1   Steps to reproduce: 1. Start playing spotify on a desktop PC. 2. Start spotify on your Android phone 3. Set the phone to control the PC so it say...

camillo75

Community Legend

516 Views

4 replies

0 likes

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Solved!! Problem with the account

Hello! I have two problems with my account of spotify! I would stay at sportify free and remove the association with my facebookaccoun. How can I do? Can you help me please?Thanks Eleonora

Regular

Hello! I have two problems with my account of spotify! I would stay at sportify free and remove the association with my facebookaccoun. How can I do? Can you help me please? Thanks Eleonora

relehcp

Regular

798 Views

7 replies

0 likes

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Slow song change and car text update

Hi, First my setup I use my phone Xiaomi Mi4 with Android 4.4.4 and MIUI v6 to listen music in my car. My car stereo is Alpine CDE 173BT.My phone is set to pair automatic with the car stereo. I usually start my car, select playlist on the phone, musi...

Regular

Hi,   First my setup I use my phone Xiaomi Mi4 with Android 4.4.4 and MIUI v6 to listen music in my car. My car stereo is Alpine CDE 173BT. My phone is set to pair automatic with th...

camillo75

Community Legend

1674 Views

4 replies

0 likes

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Why is Spotify sooooo slow?

My Android app is driving me crazy ... I see this is a common problem. It's slow in loading, slow in searches, slow in playing and lags between each song. By slow I mean glacial at best, not working at all at worst. My laptop app is fine. No problems...

Music Fan

My Android app is driving me crazy ... I see this is a common problem. It's slow in loading, slow in searches, slow in playing and lags between each song. By slow I mean glacial at best, not working ...

Daniel

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Problems with the Spotify app

Everything works fine except for the fact that music stops playing from time to time without me doing nothing (in the app it still shows the song playing, but it loses the sound). Sound comes back again after a while, but it is really anoying since t...

Casual Listener

Everything works fine except for the fact that music stops playing from time to time without me doing nothing (in the app it still shows the song playing, but it loses the sound). Sound comes back ag...

JEiris

Casual Listener

931 Views

3 replies

0 likes

Android 5.0.2
stops playing
streaming
Update
  • 931 Views
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playing music not on your playlist

I recently removed some music from my playlist and they will sometimes play anyways and I have double checked to make sure I actually removed them. Any suggestions?

Casual Listener

I recently removed some music from my playlist and they will sometimes play anyways and I have double checked to make sure I actually removed them. Any suggestions?

nman618

Casual Listener

397 Views

2 replies

0 likes

  • 397 Views
  • 2 replies
  • 0 likes

Streaming quality based on sound device

It would be great an way to fix steaming audio quality for a given audio device rather than type of Internet connection. Most cases there is no point streaming more than normal quality for smartphone built-in speaker reproduction or simple Bluetooth ...

Regular

It would be great an way to fix steaming audio quality for a given audio device rather than type of Internet connection. Most cases there is no point streaming more than normal quality for smartphone...

atom1989

Community Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
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Searching for tracks queues up rest of album on Desktop, but not on Android

On the desktop version of Spotify, if I search for a track and select one from the search results, it opens up the album view of that track and but doesn't start playing. If I double-click the song in the album view, I can then play the track and que...

Regular

On the desktop version of Spotify, if I search for a track and select one from the search results, it opens up the album view of that track and but doesn't start playing. If I double-click the song i...

402 Views

0 replies

0 likes

Android
Search Album
search results
  • 402 Views
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  • 0 likes