Spotify charged me 3 times for the premium trail

I saw the $0.99 for 3 months offer,so I paid for my account, but it didn't change to premiums, so I tried two more times,still no good. When I check my bank balance, it shows I've been charged 3 times, please help

• jeffreyzhou888
• Newbie
• I saw the $0.99 for 3 months offer,so I paid for my account, but it didn't change to premiums, so I tried two more times,still no good. When I check my bank balance, it shows I've been charged 3 time...
• 2015-06-25 12:56:39 AM
• 2015-07-09 8:58:19 AM
• maricaringal1
• Newbie
• 425 Views
• 2 replies
• 0 likes

Login fail on android

Hi, I'm trying to login to my spotify account on my android tablet but it keeps on saying that it's unable to login.

• C1123Kit
• Casual Listener
• Hi, I'm trying to login to my spotify account on my android tablet but it keeps on saying that it's unable to login.
• 2015-06-29 6:24:48 AM
• 2015-07-09 5:09:56 AM
• C1123Kit
• Casual Listener
• 433 Views
• 2 replies
• 0 likes

How do I get my youtube playlist to my spotify

I'm trying to get my youtube playlist on my spotify I use the app on my android and if there is a way to do it I don't know how can someone please help me

• tbosslady1987
• Newbie
• I'm trying to get my youtube playlist on my spotify I use the app on my android and if there is a way to do it I don't know how can someone please help me
• 2015-07-08 11:48:16 PM
• 246 Views
• 0 replies
• 0 likes

Playing my library on other music apps on my phone?

Hello everybody This is Chris. I was just wondering how I can play my downloaded Spotify Premium library on other music players on my phone. For instance PlayerPro or or any of the other apps. As you know Spotify doesn't have the greatest equalizer a...

• christopherhank
• Regular
• Hello everybody This is Chris. I was just wondering how I can play my downloaded Spotify Premium library on other music players on my phone. For instance PlayerPro or or any of the other apps. As you...
• 2015-07-05 8:26:20 PM
• 2015-07-08 6:53:33 PM
• christopherhank
• Regular
• 445 Views
• 2 replies
• 0 likes

Spotify keeps changing to random songs by itself (usually when connected to BT headphones)

Hello. For some time now when using Spotify the app changes to a new song without that song being in the queue. It usually happens when Im connected to my bluetooth headphones or to an external speaker. It changes the song to a new one (that I have n...

• drbarris
• Newbie
• Hello.   For some time now when using Spotify the app changes to a new song without that song being in the queue. It usually happens when Im connected to my bluetooth headphones or to an exter...
• 2015-07-08 2:44:47 PM
• 1173 Views
• 0 replies
• 1 likes

Lollipop issues

I installed spotify onto my brand new galaxy S5 with the new Lollipop OS and now Spotify won't recongise its connected to the internet through wifi, how do I fix this

• Manimarcor
• Newbie
• I installed spotify onto my brand new galaxy S5 with the new Lollipop OS and now Spotify won't recongise its connected to the internet through wifi, how do I fix this  
• 2015-07-08 11:15:32 AM
• 191 Views
• 0 replies
• 0 likes

3 good reasons to...

1. Spotify **bleep**s on its consumers! By this silly unorganized help option!2. Spotify has nothin against provideing a **bleep**ty service and trying to cheat people who has payed them for a service. Or want to help people quit that service.3. Why ...

• Kristian_bk_1
• Casual Listener
• 1. Spotify **bleep**s on its consumers! By this silly unorganized help option! 2. Spotify has nothin against provideing a **bleep**ty service and trying to cheat people who has payed them for a serv...
• 2015-07-06 6:34:46 PM
• 2015-07-08 10:03:19 AM
• Kristian_bk_1
• Casual Listener
• 328 Views
• 2 replies
• 0 likes

Message Sounds deactivation (whatsapp)

Hello together, is it possible to adjust that message sounds, e.g. from whatsapp, do not interrupt the music? Thanks!

• Dixon328
• Casual Listener
• Hello together,   is it possible to adjust that message sounds, e.g. from whatsapp, do not interrupt the music?   Thanks!
• 2015-07-06 5:15:06 PM
• 2015-07-08 9:31:05 AM
• Dixon328
• Casual Listener
• 325 Views
• 1 replies
• 2 likes

Hidden Items from Recents Coming Back

As you know recent playlists, artists or albums are appearing on home screen of Android Spotify app. I am trying to hide them but when I close & open app again all the items that I've hidden are coming back to my home screen and it's very disturbing....

• srhtgk
• Regular
• As you know recent playlists, artists or albums are appearing on home screen of Android Spotify app. I am trying to hide them but when I close & open app again all the items that I've hidden are ...
• 2015-07-01 8:13:17 AM
• 2015-07-08 7:50:09 AM
• mapuya19
• Community Legend
• 469 Views
• 7 replies
• 0 likes

Crashing phone over and over again

=== START OF TEMPLATE === DescriptionEver since last night Spotify has been crashing my phone over and over again. I am unable to uninstall it. I am unable to delete the files from my SD card. I am unable to delete the app data from my phone. I am un...

• maxrakutt
• Newbie
•      === START OF TEMPLATE ===   Description Ever since last night Spotify has been crashing my phone over and over again. I am unable to uninstall it. I am unable to delete ...
• 2015-07-08 6:00:14 AM
• 429 Views
• 0 replies
• 0 likes

Spotify app plays albums out of order

Recently, I've noticed an issue where, if I'm listening to a full album, and I need to pause for a few minutes, upon resuming the album will play out of order, usually acting as if I'm starting the album on shuffle from the beginning. I've double che...

• jmradebaugh
• Newbie
• Recently, I've noticed an issue where, if I'm listening to a full album, and I need to pause for a few minutes, upon resuming the album will play out of order, usually acting as if I'm starting the a...
• 2015-07-06 5:01:55 PM
• 2015-07-07 12:24:08 AM
• jcolli40
• Newbie
• 455 Views
• 1 replies
• 0 likes

Spotify will not connect to the internet - Motorola Turbo

Spotify will not recognize the internet connection on my phone. I have done re-installation and still can't get it to work. As of now i can't even get logged in on my moble device I have logged out and logged back in.Deleted all data, uninstalled and...

• Lorraineaw
• Newbie
• Spotify will not recognize the internet connection on my phone.  I have done re-installation and still can't get it to work.  As of now i can't even get logged in on my moble device &nbs...
• 2015-07-07 12:08:35 AM
• 257 Views
• 0 replies
• 0 likes

Spotify is changing its volume by itself.

This issue has been driving me crazy for weeks. I'll be listening to music in my car, on my headphones in the house, or wherever else, and Spotify is lowering its volume slightly down (a noticable amount) and then raising it back up after 15ish secon...

• AIdenP
• Casual Listener
• This issue has been driving me crazy for weeks. I'll be listening to music in my car, on my headphones in the house, or wherever else, and Spotify is lowering its volume slightly down (a noticable am...
• 2015-06-29 10:11:07 PM
• 2015-07-07 11:09:23 PM
• AIdenP
• Casual Listener
• 666 Views
• 3 replies
• 0 likes

Spotify repeatedly deleting my Downloaded Albums

Threr are probably lot's of posts with this problem, but this is so absurd I will bother with my own. Sporify repeatedly and randomly deletes my albums. I have two devices (Nexus Tablet, LG G3) where I download different songs in each, so I can liste...

• lucasrcosta
• Regular
• Threr are probably lot's of posts with this problem, but this is so absurd I will bother with my own.   Sporify repeatedly and randomly deletes my albums. I have two devices (Nexus Tablet...
• 2015-07-07 11:06:52 PM
• 854 Views
• 0 replies
• 0 likes
• Albums
  Deleted downloads
  Offline Access
  Premium

Search missing: Here's the (temporary) solution!

As of today, there's still no bugfix for the missing search option. I have, however, found a way to search without closing the app! The thing is: the search button is ACTUALLY STILL THERE, but it's hidden behind the top bar. The good thing: it's stic...

• Hyphene
• Casual Listener
• As of today, there's still no bugfix for the missing search option. I have, however, found a way to search without closing the app!    The thing is: the search button is ACTUALLY STILL TH...
• 2015-07-07 4:51:02 PM
• 2015-07-07 10:39:16 PM
• ralucanicola
• Newbie
• 638 Views
• 2 replies
• 1 likes

How to set spodify music as ringtones

• davinahartman
• Newbie
• 2015-07-07 8:00:30 PM
• 580 Views
• 0 replies
• 0 likes

Cant reinstall Spotify on my Xperia Z3

Hi, i had Problems with the Spotify app and deinstalled the app.Now i have the Problem that the Playstore says my Z3 (wich previously had Spotify running) isnt compatible.Why i cant reinstall the Spotify app?Im running android 5.0.2. Greetings Dasany...

• dasanyx
• Casual Listener
• Hi,   i had Problems with the Spotify app and deinstalled the app. Now i have the Problem that the Playstore says my Z3 (wich previously had Spotify running) isnt compatible. Why i cant rein...
• 2015-07-07 5:55:51 PM
• 2015-07-07 6:30:26 PM
• cephalization
• Community Legend
• 457 Views
• 3 replies
• 0 likes

Worried for 3G data

I am very worried Spotify uses my 3g data bundle per download offline music. Is it possible to use only wifi?

• Steveone
• Casual Listener
• I am very worried Spotify uses my 3g data bundle per download offline music. Is it possible to use only wifi?
• 2015-07-06 2:38:18 PM
• 2015-07-07 1:54:43 PM
• Steveone
• Casual Listener
• 260 Views
• 2 replies
• 0 likes

Android Xperia Z sound problem

Good evening everyone.I decided to buy the sony xperia Z yesterday in the hope that Spotify would work well on it.I've i stalled spotify, downloaded for offline play one of my playlists and started playing the music.I noticed straight away that as so...

• TheToff2014
• Regular
• Good evening everyone. I decided to buy the sony xperia Z yesterday in the hope that Spotify would work well on it. I've i stalled spotify, downloaded for offline play one of my playlists and start...
• 2014-04-20 8:36:44 PM
• 2015-07-07 7:35:56 AM
• Sidow
• Newbie
• 2880 Views
• 8 replies
• 0 likes