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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839300 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839300 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13600 Views
  • 1 replies
  • 0 likes
  • 13600 Views
  • 1 replies
  • 0 likes

Solved!! Re: [Tutorial] Spotify not playing what you expect it to? How to Clear your Play Queue

I'm a newbie here, and that's a great way to clear the queue on my PC. Thanks! Any ideas for clearing the queue on the Android app? A lot of people have said that just playing something else will do it, but that just seems to add more to queue. Only ...

  • Music Fan
  • I'm a newbie here, and that's a great way to clear the queue on my PC. Thanks! Any ideas for clearing the queue on the Android app? A lot of people have said that just playing something else will do ...
  • Peter__
  • Community Legend
  • 381 Views
  • 4 replies
  • 0 likes
  • 381 Views
  • 4 replies
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Note for everyone, there is playlist sorting in the new app!

Well I know that I've seen this asked on other sites so hopefully this doesn't make me look like an idiot. Until recently I didn't think that there was playlist sorting in the new Android app until a tech showed me how to get to it. At the top of the...

  • Casual Listener
  • Well I know that I've seen this asked on other sites so hopefully this doesn't make me look like an idiot. Until recently I didn't think that there was playlist sorting in the new Android app until a...
  • Peter__
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
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Solved!! Playlists keeps refreshing, music stops, samsung galaxy s5

Sendt this as mail to Spotify user support. Anny ideas/ other people strugling with this? (May be some bad grammar/spelling mistakes, I'm Norwegian)When I'm in the playlist menu it just keeps refreshing everything. Making the music stop, playlist nam...

  • Regular
  • Sendt this as mail to Spotify user support. Anny ideas/ other people strugling with this? (May be some bad grammar/spelling mistakes, I'm Norwegian) When I'm in the playlist menu it just keeps ref...
  • GhostX
  • Regular
  • 5131 Views
  • 20 replies
  • 0 likes
  • 5131 Views
  • 20 replies
  • 0 likes

Gaming

You can play music while you gaming

  • Regular
  • You can play music while you gaming
  • 93 Views
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  • 93 Views
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Contact book integration

To help you find and follow your Friends

  • Regular
  • To help you find and follow your Friends
  • 138 Views
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  • 138 Views
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Connect works now / Thank you Meredith

I reported top Meredith bug. Android app just skipped top next song when opened it after it goes to sleep using Connect. After last app update, all works like a charm. Even if app is sleeping and I open it, song plays normally to end without skips. T...

  • Visitor
  • I reported top Meredith bug.   Android app just skipped top next song when opened it after it goes to sleep using Connect. After last app update, all works like a charm. Even if app is sleep...
  • 133 Views
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  • 133 Views
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Samsung Galaxy S4

So my previous Spotify account was linked to my Facebook. Then my account was hacked and i had to cancel it. I re-registered with Facebook and you guys were fantastic in getting my playlists back...They all show up fine in the Desktop app however whe...

  • Regular
  • So my previous Spotify account was linked to my Facebook.  Then my account was hacked and i had to cancel it.  I re-registered with Facebook and you guys were fantastic in getting my playli...
  • Joe
  • Community Legend
  • 269 Views
  • 5 replies
  • 0 likes
  • 269 Views
  • 5 replies
  • 0 likes

Poor Equalizer, Bass, Treble, Volume Enhancement compare to Poweramp Pro

Poor Equalizer, Bass, Treble, Volume Enhancement compare to Poweramp Pro Hope Spotify able to improve on the sound effect that compareable with Poweramp Pro, I love Poweramp Pro sound quality, but Spotify sound quality low compare to Poweramp Pro. Pl...

  • Regular
  • Poor Equalizer, Bass, Treble, Volume Enhancement compare to Poweramp Pro Hope Spotify able to improve on the sound effect that compareable with Poweramp Pro, I love Poweramp Pro sound quality, but S...
  • ooiweichean
  • Regular
  • 882 Views
  • 2 replies
  • 0 likes
  • 882 Views
  • 2 replies
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Problem with Available Offline playlists not playing offline

Hi - I am a Premium user and I have a problem with Available Offline playlists looking like the are downloaded, but only some songs playing. The ones that don't play, look like they are playing (song progress marker is moving), but no sound (obivousl...

  • Casual Listener
  • Hi - I am a Premium user and I have a problem with Available Offline playlists looking like the are downloaded, but only some songs playing. The ones that don't play, look like they are playing (song...
  • Joe
  • Community Legend
  • 280 Views
  • 3 replies
  • 0 likes
  • 280 Views
  • 3 replies
  • 0 likes

Will not launch

Can't launch app. Galaxy S5Worked fine earlier todayPlease help

  • Newbie
  • Can't launch app. Galaxy S5 Worked fine earlier today Please help
  • Joe
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
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Ford App Link

Is there a way to make spotify work with ford app link? I just bought a 2014 focus and it doesn't seem to work. I can stream through bluetooth but I would really like to see song titles and stuff on the screen as well as be able to control app better...

  • Casual Listener
  • Is there a way to make spotify work with ford app link? I just bought a 2014 focus and it doesn't seem to work. I can stream through bluetooth but I would really like to see song titles and stuff o...
  • Joe
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Solved!! why hasn't my subscription been canceled? !

I cancel my subscription 3 months ago and just had to do it again. Why didn't it go through and where is my refund for the three months of no use or app??

  • Newbie
  • I cancel my subscription 3 months ago and just had to do it again. Why didn't it go through and where is my refund for the three months of no use or app??
  • blake
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
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Redownload Playlist

It seems that everytime I update Spotify then I have to redownload my music to play offline. Is there a setting I'm not finding? If anyone has anything for solving this please contact me rsassy000@gmail.com. I may miss the solution to this by just re...

  • Casual Listener
  • It seems that everytime I update Spotify then I have to redownload my music to play offline. Is there a setting I'm not finding? If anyone has anything for solving this please contact me rsassy000@gm...
  • rsassy000
  • Casual Listener
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

GT S5300: IMPOSSIBLE TO USE SPOTIFY

Since the last update, i cannot use spotify on my Samsung GT S5300. I paid the big money for my subscription to listen to offline music while commuting/jogging. Listening to music on my phone was ideal in those situations. Now it's impossible, so I c...

  • Newbie
  • Since the last update, i cannot use spotify on my Samsung GT S5300. I paid the big money for my subscription to listen to offline music while commuting/jogging. Listening to music on my phone wa...
  • jacquelinejack
  • Casual Listener
  • 434 Views
  • 6 replies
  • 0 likes
  • 434 Views
  • 6 replies
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Extreme Quality free for everyone?

I'm using kindle fire hdx downloaded from the amazon appstore i found out I'm not the paid member but I can click the extreme quality button. is it really providing extreme quality when i clicked? because it seems nothing different.. and nothing pop-...

  • Regular
  • I'm using kindle fire hdx downloaded from the amazon appstore i found out I'm not the paid member but I can click the extreme quality button. is it really providing extreme quality when i click...
  • Peter__
  • Community Legend
  • 355 Views
  • 8 replies
  • 0 likes
  • 355 Views
  • 8 replies
  • 0 likes

My phone wont sync local files over WiFI

Greetings. So I've had this issue for a while, I have googled around and tried to solve it myself, to no avail. After setting up both my phone and laptop to the same WiFi network, creating a playlist for my local files and pushing "download" for that...

  • Newbie
  • Greetings. So I've had this issue for a while, I have googled around and tried to solve it myself, to no avail. After setting up both my phone and laptop to the same WiFi network, creating a playlist...
  • JarmanBen
  • Casual Listener
  • 471 Views
  • 1 replies
  • 1 likes
  • 471 Views
  • 1 replies
  • 1 likes

screen blank

Nothing working. menu button there but no response. 1st said sd card damaged. Now nothing works.

  • Newbie
  • Nothing working. menu button there but no response. 1st said sd card damaged. Now nothing works.
  • Joe
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Spotify freezes when syncing playlists.

Yo! I've got a Sony Ericsson xperia X10 mini pro, which I'm trying to sync one of my playlists to offline mode. That works out just fine, for the first 3 songs, then it freezes. Tried reinstalling, deleting cache and files, deleting some of my playli...

  • Newbie
  • Yo!   I've got a Sony Ericsson xperia X10 mini pro, which I'm trying to sync one of my playlists to offline mode. That works out just fine, for the first 3 songs, then it freezes. Tried reinst...
  • kekxbox
  • Regular
  • 1289 Views
  • 23 replies
  • 0 likes
  • 1289 Views
  • 23 replies
  • 0 likes

Solved!! Offline Playlists Reset When The App Closes

This is an issue I've been experiencing for a few months now and maybe somebody here can help me out. For a while now my offline playlists have not been updating as they should. When I attempt to download a playlist it will appear to download like no...

  • Casual Listener
  • This is an issue I've been experiencing for a few months now and maybe somebody here can help me out. 🙂   For a while now my offline playlists have not been updating as they should. When ...
  • Joe
  • Community Legend
  • 263 Views
  • 3 replies
  • 0 likes
  • 263 Views
  • 3 replies
  • 0 likes

Adding Playlists to My music

Hi, How can I add songs from my friends playlist in My Music on Android? Ninad

  • Casual Listener
  • Hi, How can I add songs from my friends playlist in My Music on Android?  Ninad
  • Joe
  • Community Legend
  • 216 Views
  • 3 replies
  • 0 likes
  • 216 Views
  • 3 replies
  • 0 likes

Env: prod