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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195148 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195148 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536575 Views

78 replies

3 likes

  • 536575 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440648 Views

565 replies

37 likes

Account
Free
  • 440648 Views
  • 565 replies
  • 37 likes

Recent Increased in Data Usage

I use Spotify a lot, and I have the quality set to high, which it has been since I started using spotify, however recently my data usage for spotify has gone through the roof. My last 3 billing cycles spotify data usage ranged from 400Mb to 800Mb in ...

Casual Listener

I use Spotify a lot, and I have the quality set to high, which it has been since I started using spotify, however recently my data usage for spotify has gone through the roof. My last 3 billing cycle...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Spotify on tablet got same limitation as on mobile

Spotify say that without premium we can listen any song on PC or Tablet, and the random play is only on mobile. That's wrong, on my tablet (galxy note pro 12.2), i only have the fukin' random play. Spotify really sux. THAT is the legal offer of music...

Music Fan

Spotify say that without premium we can listen any song on PC or Tablet, and the random play is only on mobile. That's wrong, on my tablet (galxy note pro 12.2), i only have the fukin' random play. S...

sapasss

Music Fan

1461 Views

2 replies

0 likes

  • 1461 Views
  • 2 replies
  • 0 likes

I am uninstalling spotify

I have read so many posts about this it makes me mad.I installed spotify today, and it hijacked my S5's lockscreen with a spotify Screensaver.I hate not having control of my phone you absolute wanders.

Newbie

I have read so many posts about this it makes me mad. I installed spotify today, and it hijacked my S5's lockscreen with a spotify Screensaver. I hate not having control of my phone you absolute wa...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Solved!! Chromecast

I dont see were to enable chromecast.  Could someone help?

Regular

I dont see were to enable chromecast.  Could someone help?

nicholelynne

Newbie

2260 Views

10 replies

1 likes

  • 2260 Views
  • 10 replies
  • 1 likes

Can you download music if you have premium

Can you download your music from Spotify if you have the premium to your Android music media player or can they be save to your SD card

Newbie

Can you download your music from Spotify if you have the premium to your Android music media player or can they be save to your SD card

driveflanger

Community Legend

1570 Views

3 replies

0 likes

  • 1570 Views
  • 3 replies
  • 0 likes

Payment

My card had zero balance and now I received an overdraft from the bank could you credit my 9.99 back

Newbie

My card had zero balance and now I received an overdraft from the bank could you credit my 9.99 back

ste_wilko

Music Fan

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Solved!! android and ipad

admin can please take this away, i found a way to make it done!   

Newbie

admin can please take this away, i found a way to make it done! 😃    

ste_wilko

Music Fan

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

External equalizers not working with Spotify

I'm using Spotify on a 2nd gen Motorola Moto LTE, Android version 5.0.2. I'm trying to get an external equalizer to work with Spotify, as the bundled one is close to worthless (as it doesn't allow setting the levels of the bands, just choosing betwee...

Newbie

I'm using Spotify on a 2nd gen Motorola Moto LTE, Android version 5.0.2. I'm trying to get an external equalizer to work with Spotify, as the bundled one is close to worthless (as it doesn't allow se...

1076 Views

0 replies

0 likes

Android
Equalizer
Lollipop
Motorola Moto 2nd gen
  • 1076 Views
  • 0 replies
  • 0 likes

Samsung S3 Spotify 3.3.0.988 Problem in bluetooth

Spotify version 3.3.0.988 for the bluetooth function to go to the next song, please update.

Regular

Spotify version 3.3.0.988 for the bluetooth function to go to the next song, please update.

Mterre

Regular

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Solved!! I can't Cancel my subscription. [Free Trial]

It says that I will be put on a free 7 day trial. HOWEVER, "Sprint Customers: Users accepting a trial will remain on Spotify Premium and will be billed up to $9.99/mo and may cancel at any time." I am a sprint customer. I DO NOT want to be charged. I...

Regular

It says that I will be put on a free 7 day trial.  HOWEVER,  "Sprint Customers: Users accepting a trial will remain on Spotify Premium and will be billed up to $9.99/mo and may cancel at an...

flowers5203

Newbie

7764 Views

8 replies

0 likes

  • 7764 Views
  • 8 replies
  • 0 likes

Unable to have Spotify cache files to SD card on Moto G 2

hi everyone, even following the instructions, deleting cache than having loads more free space on my SD card I'm unable to have Spotify cache files on it.I use a Moto G 2.Anybody can help?

Newbie

hi everyone, even following the instructions, deleting cache than having loads more free space on my SD card I'm unable to have Spotify cache files on it. I use a Moto G 2. Anybody can help?

kkamil

Regular

1089 Views

3 replies

1 likes

cache sd card
  • 1089 Views
  • 3 replies
  • 1 likes

Wi-Fi problems

My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app on my phone? Thanks.

Music Fan

My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app ...

Kokafones

Music Fan

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Album Art In Local Files Not showing during playback.....

So basically, i synched a few japanese songs from my PC client to my mobile client. Album Art images on my Desktop shows perfectly in spotify. When i show the menu option for this particular song, album art is clearly shown.. But...When i open the so...

Visitor

So basically, i synched a few japanese songs from my PC client to my mobile client. Album Art images on my Desktop shows perfectly in spotify. When i show the menu option for this particular song, al...

775 Views

0 replies

0 likes

  • 775 Views
  • 0 replies
  • 0 likes

Getting a connection error on wifi

Hi, I'm getting non-stop connection error on my HTC M8, I've already unistalled it 4 times. I have to redownload all my music EACH TIME. It's getting really anoying. It work until I connect on my laptop and then it's gone forever. Please do something...

Casual Listener

Hi,   I'm getting non-stop connection error on my HTC M8, I've already unistalled it 4 times. I have to redownload all my music EACH TIME. It's getting really anoying.    It work u...

mathieu452

Casual Listener

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Solved!! Can see but not use controls on notification bar or lockscreen Android lollipop

I can see the controls (add, previous Song, pause, next Song) but when i press them, nothing happens.I'm using lollipop on a Asus zenfone 5.And just to clarify, i CAN see the controls, both in the lockscreen and the notification bar, but they don't w...

Casual Listener

I can see the controls (add, previous Song, pause, next Song) but when i press them, nothing happens. I'm using lollipop on a Asus zenfone 5. And just to clarify, i CAN see the controls, both in th...

Matheus_P

Casual Listener

1655 Views

3 replies

1 likes

  • 1655 Views
  • 3 replies
  • 1 likes

Solved!! Problems with SD Card After Reboot

Hi, I formatted my SD Card through my Xperia Z3 with Lollipop.I erased all data from Spotify, included the folder spotify.music.Installed the Spotify again with the SD Card connected and all worked fine.I did download from all my albuns, and verified...

Casual Listener

Hi,   I formatted my SD Card through my Xperia Z3 with Lollipop. I erased all data from Spotify, included the folder spotify.music. Installed the Spotify again with the SD Card connected and...

Esdras6

Casual Listener

1692 Views

2 replies

1 likes

  • 1692 Views
  • 2 replies
  • 1 likes

Tried upgrading to premium and get the following message

PAYMENT ERRORYou've reached the limit on active subscriptions per mobile number for SPOTIFYI had spotify premium before and I was in offline mode for 30 days so it reset me to free spotify. Now a cant get premium or pay for it or anything.PLEASE HELP

Casual Listener

PAYMENT ERROR You've reached the limit on active subscriptions per mobile number for SPOTIFY I had spotify premium before and I was in offline mode for 30 days so it reset me to free spotify. N...

872 Views

0 replies

3 likes

  • 872 Views
  • 0 replies
  • 3 likes

Entire albums, songs and artists has dissapered from my Spotify alone

Hello.I have no idea what has happened but several songs, albums and even artists has dissapered from my spotify account. I can't even search for them. But when I search for them on my friends accounts they exist. I've tried to log out and log in and...

Newbie

Hello. I have no idea what has happened but several songs, albums and even artists has dissapered from my spotify account. I can't even search for them. But when I search for them on my friends acco...

602 Views

0 replies

1 likes

  • 602 Views
  • 0 replies
  • 1 likes

download help

SO, long story short, I bought spotify premium, I downloaded a playlist with over 300 song on my phone so i could listen to them on my week long trip in canada. For some reason, the first night, gone, i have to be online or redownload them, problem i...

Newbie

SO, long story short, I bought spotify premium, I downloaded a playlist with over 300 song on my phone so i could listen to them on my week long trip in canada. For some reason, the first night, gone...

driveflanger

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes