Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375651 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I'm using Spotify Premium on Samsung S5 mini to stream music to my car's audio system through Bluetooth. From time to time I'm facing an annoying issue where Spotify decides to unpause when bluetooth connection to the car has been lost and starts pla...
I'm using Spotify Premium on Samsung S5 mini to stream music to my car's audio system through Bluetooth. From time to time I'm facing an annoying issue where Spotify decides to unpause when blue...
Roadie
493 Views
1 replies
1 likes
Everytime my laptop goes into lock screen my music pauses , is there any way to stop this from happening ? sorry if it this has already been covered it just i couldnt find it thanks
Everytime my laptop goes into lock screen my music pauses , is there any way to stop this from happening ? sorry if it this has already been covered it just i couldnt find it thanks
Roadie
416 Views
1 replies
0 likes
I've been having issues with the bluetooth. I connect to my wireless power beats 2 and play music with spotify and plays for a minute then disconnects and reconnects and repeats doing that. I use blue tooth with my music player and does not do this s...
I've been having issues with the bluetooth. I connect to my wireless power beats 2 and play music with spotify and plays for a minute then disconnects and reconnects and repeats doing that. I use blu...
579 Views
0 replies
0 likes
Buenas yo quisiera saber donde se guarda la musica de las playlist que bajo, y si se guardan en la sd, como hago para que se guarden en la memoria interna de mi celular?
Buenas yo quisiera saber donde se guarda la musica de las playlist que bajo, y si se guardan en la sd, como hago para que se guarden en la memoria interna de mi celular?
451 Views
0 replies
0 likes
Hi,after apply new version of Spotify my cell phone has showed in the begin of each music "the bluetooth has stopped". How can I solve this problem please?cell phone is Samsung S3thanksDouglas
Hi, after apply new version of Spotify my cell phone has showed in the begin of each music "the bluetooth has stopped". How can I solve this problem please? cell phone is Samsung S3 thanks ...
343 Views
0 replies
0 likes
Hi, I downloaded a standard update for Facebook and Spotify on my Samsung mobile. When complete I had to unussually log in in to both apps. I logged back in to Spotify and all of my playlists and starred list have disappeared. Can I get them back? An...
Hi, I downloaded a standard update for Facebook and Spotify on my Samsung mobile. When complete I had to unussually log in in to both apps. I logged back in to Spotify and all of my playlist...
Community Legend
473 Views
2 replies
0 likes
Hi The samsung TV app doesn't seem to work at all? I keeo getting "An Error has ocurred. Error ID 2" Why? ThanksM
Hi The samsung TV app doesn't seem to work at all? I keeo getting "An Error has ocurred. Error ID 2" Why? Thanks M
Casual Listener
1666 Views
3 replies
0 likes
My spotify on my galaxy s6 just won't log me in through my own wifi but works with other wifi, my computer logs in just as fine through the same wifi. Please help..... btw i tried the turn it off and on method also reinstall the app.... please help. ...
My spotify on my galaxy s6 just won't log me in through my own wifi but works with other wifi, my computer logs in just as fine through the same wifi. Please help..... btw i tried the turn it off and...
Regular
546 Views
1 replies
1 likes
Premium account set up with android auto.Voice search function when used will show getting selection and then hang.Uninstaller and reinstalled all components. Worked for 1 use. Reverts back to hanging issue.
Premium account set up with android auto. Voice search function when used will show getting selection and then hang. Uninstaller and reinstalled all components. Worked for 1 use. Reverts back t...
394 Views
0 replies
0 likes
I have a premium account. I notice this mostly on the android app, but see it on the Windows desktop player too. I play an album and do not turn on shuffle, but it still plays the tracks in a shuffled order. When I look at the shuffle toggle, it is o...
I have a premium account. I notice this mostly on the android app, but see it on the Windows desktop player too. I play an album and do not turn on shuffle, but it still plays the tracks in a shuffle...
423 Views
0 replies
0 likes
Recently bought a new mobile phone (LG G3) but can't get spotify to work on my premium account. Been a member for a couple of years. Works fine on sonos, other mobile phone, laptop and tablet. Re-installed the app, removed all connections from the we...
Recently bought a new mobile phone (LG G3) but can't get spotify to work on my premium account. Been a member for a couple of years. Works fine on sonos, other mobile phone, laptop and tablet. ...
Roadie
389 Views
1 replies
0 likes
Hi folks.I have a Samsung s6. Spotify premium user.Everytime I use an app which involves wifi usage....mobdro....youtube...showbox etc my wifi is perfect.Once I open spotify it causes my phone to disconnect from wifi and then it won't reconnect for a...
Hi folks. I have a Samsung s6. Spotify premium user. Everytime I use an app which involves wifi usage....mobdro....youtube...showbox etc my wifi is perfect. Once I open spotify it causes my ...
303 Views
0 replies
0 likes
I can't find the option to sync my playlist on my phone. I know there was a "sync with 3G" button at some point. Did they remove that? I really can't find it under options -> music quality.I just left for a 3 week vacation with lots of time for music...
I can't find the option to sync my playlist on my phone. I know there was a "sync with 3G" button at some point. Did they remove that? I really can't find it under options -> music quality. I jus...
257 Views
0 replies
0 likes
No puedo descargar el tema "Sabe Me" del álbum "Nightmare" de Avenged Sevenfold. Aparece en el álbum pero no me deja descargar ni reproducir. Vivo en Paraguay, tengo Samsung Galaxy S3. ¿Alguien sabe por que sucede esto?
No puedo descargar el tema "Sabe Me" del álbum "Nightmare" de Avenged Sevenfold. Aparece en el álbum pero no me deja descargar ni reproducir. Vivo en Paraguay, tengo Samsung Galaxy S3. ¿Alguien sabe ...
Casual Listener
323 Views
1 replies
0 likes
Why "Four Five Seconds" by rihanna ia not on spotify?
Why "Four Five Seconds" by rihanna ia not on spotify?
Newbie
5868 Views
6 replies
3 likes
App works great.tons of artist and albums. But when i save dave Mathews albums (really like the spotify live album versions) it only saves them while im listening to dave mathews. When i listen to a different artist and then go back to dmb in my arti...
App works great.tons of artist and albums. But when i save dave Mathews albums (really like the spotify live album versions) it only saves them while im listening to dave mathews. When i listen to a ...
563 Views
0 replies
0 likes
Hi gals and guys! Recently I've been unable to share from Spotify to Tumblr. I've tried logging in and out of the app / "turning it off and on again" etc. Sharing to stalkbook and twatter works fine though? Sharing from the PC works also works, just ...
Hi gals and guys! Recently I've been unable to share from Spotify to Tumblr. I've tried logging in and out of the app / "turning it off and on again" etc. Sharing to s...
450 Views
0 replies
0 likes
ENGLISH Good day.Even though my device is unlocked and connected to the same Wi-fi as the computer, it is not recognized by the computer.On the other hand, Spotify on the computer does not even have the tab "Devices".In addition, there are songs of l...
ENGLISH Good day. Even though my device is unlocked and connected to the same Wi-fi as the computer, it is not recognized by the computer. On the other hand, Spotify on the computer d...
Regular
576 Views
4 replies
0 likes
I.m trying to recover my play lists accidentally deleted but when I click on recover play lists it's telling me that I haven't deleted any..HELP..
I.m trying to recover my play lists accidentally deleted but when I click on recover play lists it's telling me that I haven't deleted any..HELP..
330 Views
0 replies
0 likes
Since last updates is failing the bluetooth using Spotify!!!Come one!!! No chromecast support and now no more Smasung smathpones supports?? Is a joke?I am at one click to switching to Google MusicI am clientes since 3 years of Spotify!!!!
Since last updates is failing the bluetooth using Spotify!!! Come one!!! No chromecast support and now no more Smasung smathpones supports?? Is a joke? I am at one click to switching to Google Musi...
446 Views
0 replies
1 likes
