Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114630 Views

26 replies

4 likes

  • 114630 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230401 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230401 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589580 Views

79 replies

3 likes

  • 589580 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484513 Views

580 replies

42 likes

Account
Free
  • 484513 Views
  • 580 replies
  • 42 likes

Solved!! All Songs are gone

Heysince the new Update (i guess?) are all my songs gone.I thought it would have some stupid reasons or just lagged but nope.1000+ songs are gone i liked three new songs or better said i already liked them on my PC.And look i have them and can hear t...

Casual Listener

Hey since the new Update (i guess?) are all my songs gone.I thought it would have some stupid reasons or just lagged but nope. 1000+ songs are gone i liked three new songs or better said i already ...

LowDown

Casual Listener

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

How to save data to SD card rather than internal storage? Honor 6

Hi, bought my first Android phone the other day and I guess I'm just getting to grips with the apparent "freedom". Got an SD card, relocated immediate storage of phone to SD card rather than Internal Storage...Spotify still seems to save all it's dat...

Music Fan

Hi, bought my first Android phone the other day and I guess I'm just getting to grips with the apparent "freedom".   Got an SD card, relocated immediate storage of phone to SD card rather than...

SloeGin

Music Fan

1376 Views

2 replies

0 likes

Android
SD-card
  • 1376 Views
  • 2 replies
  • 0 likes

help

Every time i try to login it keep saying. Incorrect username and password

Newbie

Every time i try to login it keep saying. Incorrect username and password

jean3601

Community Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Bluetooth stuttering when notification comes up.

Hello everyone, I just solved a problem that has haunted me for a month so I figured I'd share here for the benefit of eveyone. Samsung Galaxy S3, Android 4.4.2, Spotify 3.4. When connected through an A2DP Bluetooth 3 device (Sena SMH-10), as soon as...

Music Fan

Hello everyone,   I just solved a problem that has haunted me for a month so I figured I'd share here for the benefit of eveyone.   Samsung Galaxy S3, Android 4.4.2, Spotify 3.4. &nbsp...

839 Views

0 replies

0 likes

  • 839 Views
  • 0 replies
  • 0 likes

Will Not Save Playlists for Offline mode. Can not save to SD card.

I Have This Issue For Awhile Now Where Every Few Days My Playlists Will No Longer Be Available Offline. I Have To Re-Download Hudreds Of Songs Every Few Days. Gets Frustrating After Awhile. I check my SD Card And Everything Is Working There. Also Aft...

Casual Listener

I Have This Issue For Awhile Now Where Every Few Days My Playlists Will No Longer Be Available Offline.  I Have To Re-Download Hudreds Of Songs Every Few Days. Gets Frustrating After Awhile. I c...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

android tablet

Some Songs Won't Play Help Its The Gray Ones 

Casual Listener

Some Songs Won't Play Help 😕 Its The Gray Ones 

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

. Can't access my account put wrong email

I made a new account and bought premium and I put the wrong email and now I can't access the account. I don't know what to do. I can't put forgot password cause it sends it to the random email. Please help

Newbie

I made a new account and bought premium and I put the wrong email and now I can't access the account. I don't know what to do. I can't put forgot password cause it sends it to the random email. Pleas...

jean3601

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Spotify won't install

I have a galaxy s4. I have been trying to install Spotify it just doesn't load and never finishes. does anybody have suggestions on how to fix it.

Newbie

I have a galaxy s4. I have been trying to install Spotify it just doesn't load and never finishes. does anybody have suggestions on how to fix it.

driveflanger

Community Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect - "Sorry! Can't play this content while connected to another device"

From Android to PC/Spotify-enabled unit. The Android app refuses to start a song of my choosing. It gives the error message in the title. It will, however, let me start a playlist and Connect it over to the PC. The Next/Prev buttons work, and I can c...

Casual Listener

From Android to PC/Spotify-enabled unit.   The Android app refuses to start a song of my choosing. It gives the error message in the title. It will, however, let me start a playlist and Connec...

zyrphath

Casual Listener

10394 Views

1 replies

0 likes

  • 10394 Views
  • 1 replies
  • 0 likes

Song Playback Issues

Cage the Elephant's album "Thank You Happy Birthday" has the song "Right Before My Eyes" play at the end of the song "Flow." Also, "Watch the Throne [Deluxe Edition (Explicit)]" by Jay Z and Kanye West has a 2 minute silent intro for "Illest Mother**...

Casual Listener

Cage the Elephant's album "Thank You Happy Birthday" has the song "Right Before My Eyes" play at the end of the song "Flow." Also, "Watch the Throne [Deluxe Edition (Explicit)]" by Jay Z and Kanye We...

TheMisterPerson

Casual Listener

1811 Views

1 replies

0 likes

cage the elephant
duplicate
Duplicate Song
duplicates
duplication
Jay Z
kanye west
no sound
Playback problem
silent
song bug
Song Duration
  • 1811 Views
  • 1 replies
  • 0 likes

Spotify doesn't link to Facebook

Hi,as written in the title, my spotify account 'giommariacarboni' doesn't link to my Facebook profile. It asks me for permissions but at last it does not connect the two profiles.

Casual Listener

Hi, as written in the title, my spotify account 'giommariacarboni' doesn't link to my Facebook profile. It asks me for permissions but at last it does not connect the two profiles.

jean3601

Community Legend

801 Views

3 replies

0 likes

  • 801 Views
  • 3 replies
  • 0 likes

Premium

If you buy premium can you choose what song you want to play anytime or do you have to shuffle play on a iPhone

Casual Listener

If you buy premium can you choose what song you want to play anytime or do you have to shuffle play on a iPhone

jean3601

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

I signed up to premium and now i can't get rid of it

HiI signed up to the 30 free day trial and now now I can't get rid of it.At the same time as not being able to get rid of it I also can't log back in to my around and I have changed my password and it still won't let me log back in.What shall I do ab...

Newbie

Hi I signed up to the 30 free day trial and now now I can't get rid of it. At the same time as not being able to get rid of it I also can't log back in to my around and I have changed my passwo...

jean3601

Community Legend

594 Views

1 replies

1 likes

  • 594 Views
  • 1 replies
  • 1 likes

Spotify will not let me download songs to my mobile via Wifi.

The Android app is demanding that I use cellular data to download songs. Previously I've been able to download over wifi only. This requirment has only appeared for the fist time this month and has caused me to drastically overshoot my data limit. Th...

Newbie

The Android app is demanding that I use cellular data to download songs. Previously I've been able to download over wifi only. This requirment has only appeared for the fist time this month and ...

jean3601

Community Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Can not change volume in latest update (mobile)

Updated spotify on my Android phone and now there is no icon for volume control anymore. It used to be a speaker icon in the right lower corner but it is gone.Nothing to be found in dropdown menus either. No mention of it in help section.I'm tired of...

Casual Listener

Updated spotify on my Android phone and now there is no icon for volume control anymore. It used to be a speaker icon in the right lower corner but it is gone. Nothing to be found in dropdown menus ...

jean3601

Community Legend

1047 Views

1 replies

0 likes

  • 1047 Views
  • 1 replies
  • 0 likes

Solved!! Can't press my songs directly but was working before.

I got a new phone recently but previously I was using Spotify on a Samsung Galaxy Tab 4, it was working fine, I could press any song and everything and I wasn't premium, now I have a Samsung Galaxy s5 and I downloaded Spotify, logged in, and all the ...

Newbie

I got a new phone recently but previously I was using Spotify on a Samsung Galaxy Tab 4, it was working fine, I could press any song and everything and I wasn't premium, now I have a Samsung Galaxy s...

jean3601

Community Legend

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Release Notes - Spotify for Android (3.3.0)

What's new in this version (3.3.0) New: Say hello to our new colour. Nice, isn't it? New: You remember how you sort your playlists. Now we do too. Fixed: Some performance and stability issues. Fixed: We’ve improved scrobbling with Facebook.

Spotify Legend

  What's new in this version (3.3.0)   New: Say hello to our new colour. Nice, isn't it? New: You remember how you sort your playlists. Now we do too. Fixed: Some performance an...

jjjjjjjjjkjkjk

Regular

2992 Views

9 replies

1 likes

  • 2992 Views
  • 9 replies
  • 1 likes

Spotify Galaxy A5

Usando Wi-fi ou 4G o app trava, toca a música que quer, fica muito lento. Tenho poucos apps instalados, portanto não é a memória. Já reinstalei e nada. Pensando seriamente em procurar outro streaming. A Spotify não tem um link para resolução de probl...

Newbie

Usando Wi-fi ou 4G o app trava, toca a música que quer, fica muito lento. Tenho poucos apps instalados, portanto não é a memória. Já reinstalei e nada. Pensando seriamente em procurar outro streaming...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes