Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375507 Views

541 replies

34 likes

Account
Free
  • 375507 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7532 Views

0 replies

7 likes

  • 7532 Views
  • 0 replies
  • 7 likes

Spotify plase solve issue " bluetooth share has stopped", on all Samsung devices

Since last updates is failing the bluetooth using Spotify!!!Come one!!! No chromecast support and now no more Smasung smathpones supports?? Is a joke?I am at one click to switching to Google MusicI am clientes since 3 years of Spotify!!!!

Casual Listener

Since last updates is failing the bluetooth using Spotify!!! Come one!!! No chromecast support and now no more Smasung smathpones supports?? Is a joke? I am at one click to switching to Google Musi...

446 Views

0 replies

1 likes

  • 446 Views
  • 0 replies
  • 1 likes

Albums not showing on mobile + wow the app is slow.

I have a bunch of albums saved under 'My Music'. They show up fine on the desktop app, but on mobile nothing shows up. This only started happening after the last update. Please advise. Also while I'm here, another issue thats been plaguing this app s...

Regular

I have a bunch of albums saved under 'My Music'. They show up fine on the desktop app, but on mobile nothing shows up. This only started happening after the last update. Please advise.   Also ...

johnnych

Regular

842 Views

5 replies

0 likes

  • 842 Views
  • 5 replies
  • 0 likes

Premium Trial

Please excuse what are probably very old questions from a Spotify newbie.....apologies in advance if I've wasted bandwidth.... Just signed up for a premium trial. I got a 30 day trial indicating that regular billing will start on the 29th of Septembe...

Casual Listener

Please excuse what are probably very old questions from a Spotify newbie.....apologies in advance if I've wasted bandwidth....   Just signed up for a premium trial.  I got a 30 day tria...

user-removed

Not applicable

1168 Views

5 replies

0 likes

  • 1168 Views
  • 5 replies
  • 0 likes

radio isn't available

Visitor

dweynlovessptfy

Roadie

598 Views

1 replies

1 likes

  • 598 Views
  • 1 replies
  • 1 likes

premium

pague la promocion de 3 meses por $9 y aun no ha pasado un mes y aparece mi cuenta free, me quitaron mi cuenta premium

Newbie

pague la promocion de 3 meses por $9 y aun no ha pasado un mes y aparece mi cuenta free, me quitaron mi cuenta premium

747 Views

0 replies

0 likes

  • 747 Views
  • 0 replies
  • 0 likes

Spotify doesn't respect my account when my cellphone reboot

Hi there.I have a premium account and I have offline music just in my cell phone (android lollipop). But every time I reboot my cell phone or gets out of memory, spotify lose my account and all my offline music. My offline devices appear same cell ph...

Newbie

Hi there. I have a premium account and I have offline music just in my cell phone (android lollipop). But every time I reboot my cell phone or gets out of memory, spotify lose my account and all m...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

No SD card found

Hello!I am using an Android 4.1.1 Jellybean version of the Android operating system. I recently had to factory reset my tablet due to a couple of issues with apps, so it deleted all of my apps. When I had installed Spotify and went to open the app, i...

Newbie

Hello! I am using an Android 4.1.1 Jellybean version of the Android operating system. I recently had to factory reset my tablet due to a couple of issues with apps, so it deleted all of my apps. W...

apoorv

Casual Listener

3372 Views

3 replies

0 likes

  • 3372 Views
  • 3 replies
  • 0 likes

my songs will be deleted if i change my user account (android)

please answer my question.my songs will be deleted if i change my user account (android)

Casual Listener

please answer my question. my songs will be deleted if i change my user account (android)

dweynlovessptfy

Roadie

1704 Views

1 replies

0 likes

  • 1704 Views
  • 1 replies
  • 0 likes

Spotify Community Rock Star Program

Hello Spotify lovers! Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we know users helping users is something special. That’s why we’ve created the Spotify Rock Star Program to ...

Spotify

      Hello Spotify lovers!   Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we k...

637 Views

0 replies

1 likes

  • 637 Views
  • 0 replies
  • 1 likes

Connection to Wear

When using my phone (Note 4, Android 5.0) and watch (Moto 360, Android 5.1) on the go (no wifi), I'm getting strange behavior of the Spotify app on my watch.The app opens and closes every 1-3 seconds, making it not usable. I can swipe up and see the ...

Newbie

When using my phone (Note 4, Android 5.0) and watch (Moto 360, Android 5.1) on the go (no wifi), I'm getting strange behavior of the Spotify app on my watch. The app opens and closes every 1-3 sec...

581 Views

0 replies

0 likes

Android 5.0.2
Android 5.1.1
Android App
android wear
  • 581 Views
  • 0 replies
  • 0 likes

Samsung galaxy S-view (S5)

The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but they seem to appear on a few random occasions...They ...

Newbie

The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but th...

733 Views

0 replies

0 likes

Android 5.0.2
bug report
galaxy s5
music controls
  • 733 Views
  • 0 replies
  • 0 likes

Solved!! Can I use Spotify on a Samsung Galaxy S4 (With no carier plan)?

Hello, I have an old Galaxy S4 phone that I have since upgraded from (To a Galaxy S6) that I use for work strictly as a music player. I am an electrician in a manufacturing building and I get horible cell reception inside so I use my S4 to play music...

Casual Listener

Hello,   I have an old Galaxy S4 phone that I have since upgraded from (To a Galaxy S6) that I use for work strictly as a music player. I am an electrician in a manufacturing building and I ge...

dweynlovessptfy

Roadie

4281 Views

3 replies

0 likes

No carrier
  • 4281 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium account stuck on shuffle

I have an Android phone (Samsung Galaxy S6), a 2011 MacBook Pro, and a Lenovo Yoga Pro 3, all of which have Spotify installed, and I'm logged into my account on all three. For the past month or so, the Android app seems to be "stuck" on shuffle -- EV...

Casual Listener

I have an Android phone (Samsung Galaxy S6), a 2011 MacBook Pro, and a Lenovo Yoga Pro 3, all of which have Spotify installed, and I'm logged into my account on all three. For the past month or so, t...

megdamour

Casual Listener

1452 Views

2 replies

0 likes

  • 1452 Views
  • 2 replies
  • 0 likes

Access to another User's library?

I logged into Spotify after the new update and it shows a lot of recent artists/albums that I have not played. When I go into my music and look through songs/artists/albums I also see a bunch of music that I have never listened to. I have access to m...

Newbie

I logged into Spotify after the new update and it shows a lot of recent artists/albums that I have not played. When I go into my music and look through songs/artists/albums I also see a bunch of musi...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

bluetooth share stopped

Wtf spotify. This is obviously a common issue please resolve this immediately. I pay a subscription fee because I love your service but as it is now its unusable.

Casual Listener

Wtf spotify. This is obviously a common issue please resolve this immediately. I pay a subscription fee because I love your service but as it is now its unusable.

ben1001

Regular

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Playlist an gleicher Stelle fortsetzen

Hallo. ich habe auf meinem Sony Xperia Go Android-Smartphone eine sehr umfangreiche Spotify-Playlist, bei der ich nach Pausen immer an der Stelle forthören möchte, wo ich zuvor unterbrochen habe. Das geht aber nicht. Ich drücke (wie beim CD-Player) w...

Casual Listener

Hallo.   ich habe auf meinem Sony Xperia Go Android-Smartphone eine sehr umfangreiche Spotify-Playlist, bei der ich nach Pausen immer an der Stelle forthören möchte, wo ich zuvor unterbrochen ...

mummel08

Casual Listener

7149 Views

4 replies

0 likes

  • 7149 Views
  • 4 replies
  • 0 likes

Spotify whont work on my computer anymore after i linked it with my Samsung s3

Im aware of the option to control where songs are being played, but after my devices got paired, Spotify on my computer whont work, it plays for a second then no sound and just pauses, every time i turn on spotify it turns it on on my phone aswell.Im...

Casual Listener

Im aware of the option to control where songs are being played, but after my devices got paired, Spotify on my computer whont work, it plays for a second then no sound and just pauses, every time i t...

Teechuyagami

Casual Listener

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

Losing synced music when updating

Hi,I'm not sure if this is a known issue but it looks like every time I update the app it deletes my configuration, logging me out of the app and thus deleting all my synced music. That is really annoying, especially seeing that this particular updat...

Regular

Hi, I'm not sure if this is a known issue but it looks like every time I update the app it deletes my configuration, logging me out of the app and thus deleting all my synced music. That is really a...

dweynlovessptfy

Roadie

1442 Views

4 replies

0 likes

  • 1442 Views
  • 4 replies
  • 0 likes

Trouble playing any songs on android since downgrade.

Nothings working on amdroid since downgrading. It was supposed to be temporary but now!?!

Newbie

Nothings working on amdroid since downgrading. It was supposed to be temporary but now!?!

dweynlovessptfy

Roadie

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes