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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106830 Views

26 replies

3 likes

  • 106830 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216556 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216556 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570148 Views

78 replies

3 likes

  • 570148 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470052 Views

577 replies

40 likes

Account
Free
  • 470052 Views
  • 577 replies
  • 40 likes

Bluetooth connection with Porsche PCM does not work

When I play a playlist with my android mobile phone ( xperiaz3) on my Porsche PCM Entertainment sytem ( connection via bluetooth) the playlist starts to play but after every 15 seconds the next song is played resp started. With my old mobile phone al...

Newbie

When I play a playlist  with  my android mobile phone ( xperiaz3) on my  Porsche PCM Entertainment sytem ( connection via bluetooth) the playlist starts to play but after every 15...

1290 Views

0 replies

0 likes

  • 1290 Views
  • 0 replies
  • 0 likes

Spotify content blocked

I'am using a Samsung Galaxy s5. There is a option you can hide sensitive content. messages from Whats app, Facebook will be blocked so they can't be read on the lock screen of your phone. But when I use spotify the content also is blocked so I can't ...

Newbie

I'am using a Samsung Galaxy s5. There is a option you can hide sensitive content. messages from Whats app, Facebook will be blocked so they can't be read on the lock screen of your phone. But wh...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

I cannot get into my account!

I do not remember my password for my wisconsinlove account, it has 17 playlists, and is a premium account and the account I want connected to fb. I have tried everything, so I created a new accounto with a different email but I want my playlists or t...

Casual Listener

I do not remember my password for my wisconsinlove account, it has 17 playlists, and is a premium account and the account I want connected to fb. I have tried everything, so I created a new accounto ...

BlondeGirlie

Casual Listener

572 Views

2 replies

0 likes

  • 572 Views
  • 2 replies
  • 0 likes

Solved!! Make July's payment now with two credit cards

Please charge $5.00 to VISA card # Please charge $5.00 to VISA card #For my July Spotify Premium payment (for July only). A new and permanent credit card will be assigned to my account exactly on 08/12/15 to prevent any further declined or NSF charge...

Visitor

Please charge $5.00 to VISA card # <snip - mod edit> Please charge $5.00 to VISA card #<snip - mod edit> For my July Spotify Premium payment (for July only). A new and permanent credit ...

meahtenoha

Spotify

897 Views

3 replies

0 likes

Please respond to email : [email protected]
  • 897 Views
  • 3 replies
  • 0 likes

Help

What does it mean offline if I'm connected to wifi????

Newbie

What does it mean offline if I'm connected to wifi????

Skellingtor

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

I can't open the app

Casual Listener

RoyHS00

Newbie

567 Views

3 replies

0 likes

  • 567 Views
  • 3 replies
  • 0 likes

Listening offline only once?

Just got Spotify. Went to listen to the playlist offline and I could only listen to the song once. Is this how Spotify works? Do I have wrong setting on my android tab? Thanks for your help

Newbie

Just got Spotify. Went to listen to the playlist offline and I could only listen to the song once. Is this how Spotify works? Do I have wrong setting on my android tab? Thanks for your help

ErickRGuetta

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Recent Increased in Data Usage

I use Spotify a lot, and I have the quality set to high, which it has been since I started using spotify, however recently my data usage for spotify has gone through the roof. My last 3 billing cycles spotify data usage ranged from 400Mb to 800Mb in ...

Casual Listener

I use Spotify a lot, and I have the quality set to high, which it has been since I started using spotify, however recently my data usage for spotify has gone through the roof. My last 3 billing cycle...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Spotify on tablet got same limitation as on mobile

Spotify say that without premium we can listen any song on PC or Tablet, and the random play is only on mobile. That's wrong, on my tablet (galxy note pro 12.2), i only have the fukin' random play. Spotify really sux. THAT is the legal offer of music...

Music Fan

Spotify say that without premium we can listen any song on PC or Tablet, and the random play is only on mobile. That's wrong, on my tablet (galxy note pro 12.2), i only have the fukin' random play. S...

sapasss

Music Fan

1543 Views

2 replies

0 likes

  • 1543 Views
  • 2 replies
  • 0 likes

I am uninstalling spotify

I have read so many posts about this it makes me mad.I installed spotify today, and it hijacked my S5's lockscreen with a spotify Screensaver.I hate not having control of my phone you absolute wanders.

Newbie

I have read so many posts about this it makes me mad. I installed spotify today, and it hijacked my S5's lockscreen with a spotify Screensaver. I hate not having control of my phone you absolute wa...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Solved!! Chromecast

I dont see were to enable chromecast.  Could someone help?

Regular

I dont see were to enable chromecast.  Could someone help?

nicholelynne

Newbie

2481 Views

10 replies

1 likes

  • 2481 Views
  • 10 replies
  • 1 likes

Can you download music if you have premium

Can you download your music from Spotify if you have the premium to your Android music media player or can they be save to your SD card

Newbie

Can you download your music from Spotify if you have the premium to your Android music media player or can they be save to your SD card

driveflanger

Community Legend

1626 Views

3 replies

0 likes

  • 1626 Views
  • 3 replies
  • 0 likes

Payment

My card had zero balance and now I received an overdraft from the bank could you credit my 9.99 back

Newbie

My card had zero balance and now I received an overdraft from the bank could you credit my 9.99 back

ste_wilko

Music Fan

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Solved!! android and ipad

admin can please take this away, i found a way to make it done!   

Newbie

admin can please take this away, i found a way to make it done! 😃    

ste_wilko

Music Fan

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

External equalizers not working with Spotify

I'm using Spotify on a 2nd gen Motorola Moto LTE, Android version 5.0.2. I'm trying to get an external equalizer to work with Spotify, as the bundled one is close to worthless (as it doesn't allow setting the levels of the bands, just choosing betwee...

Newbie

I'm using Spotify on a 2nd gen Motorola Moto LTE, Android version 5.0.2. I'm trying to get an external equalizer to work with Spotify, as the bundled one is close to worthless (as it doesn't allow se...

1121 Views

0 replies

0 likes

Android
Equalizer
Lollipop
Motorola Moto 2nd gen
  • 1121 Views
  • 0 replies
  • 0 likes

Samsung S3 Spotify 3.3.0.988 Problem in bluetooth

Spotify version 3.3.0.988 for the bluetooth function to go to the next song, please update.

Regular

Spotify version 3.3.0.988 for the bluetooth function to go to the next song, please update.

Mterre

Regular

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Solved!! I can't Cancel my subscription. [Free Trial]

It says that I will be put on a free 7 day trial. HOWEVER, "Sprint Customers: Users accepting a trial will remain on Spotify Premium and will be billed up to $9.99/mo and may cancel at any time." I am a sprint customer. I DO NOT want to be charged. I...

Regular

It says that I will be put on a free 7 day trial.  HOWEVER,  "Sprint Customers: Users accepting a trial will remain on Spotify Premium and will be billed up to $9.99/mo and may cancel at an...

flowers5203

Newbie

7832 Views

8 replies

0 likes

  • 7832 Views
  • 8 replies
  • 0 likes

Unable to have Spotify cache files to SD card on Moto G 2

hi everyone, even following the instructions, deleting cache than having loads more free space on my SD card I'm unable to have Spotify cache files on it.I use a Moto G 2.Anybody can help?

Newbie

hi everyone, even following the instructions, deleting cache than having loads more free space on my SD card I'm unable to have Spotify cache files on it. I use a Moto G 2. Anybody can help?

kkamil

Regular

1140 Views

3 replies

1 likes

cache sd card
  • 1140 Views
  • 3 replies
  • 1 likes