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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114629 Views

26 replies

4 likes

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  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230397 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230397 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589572 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484509 Views

580 replies

42 likes

Account
Free
  • 484509 Views
  • 580 replies
  • 42 likes

LOST PLAYLIST!

I have lost at least 20 self-made playlists since I last logged onto my PC (Windows 10) and I have 'lost' these playlists. They are all still on my Kindle, which hasn't had any updates.. I have tried all suggestions, deleted playlist option, nothing ...

Newbie

I have lost at least 20 self-made playlists since I last logged onto my PC (Windows 10) and I have 'lost' these playlists. They are all still on my Kindle, which hasn't had any updates.. I have tried...

user-removed

Not applicable

676 Views

1 replies

0 likes

LOST PLAYLIST. AGAIN.
  • 676 Views
  • 1 replies
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How to cancel account

Newbie

givemesome2920

Newbie

721 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Bluetooth falls out between songs

Hi community, General question to the community, and the moderators:Does anyone have tips to solve bluetooth shareplay falling out between tracks on bluetooth based headset devices? The headset works perfectly fine when using other apps for playing l...

Newbie

Hi community,    General question to the community, and the moderators: Does anyone have tips to solve bluetooth shareplay falling out between tracks on bluetooth based headset devices?&...

Osmodius

Gig Goer

595 Views

2 replies

1 likes

  • 595 Views
  • 2 replies
  • 1 likes

Spotify can't see offline playlists on microsd card!

I'll try to keep this as brief as possible.Device: Sony Xperia Z3Microsd: SanDisk Ultra 64gbI initially had some trouble getting the offline playlists to save to my microsd card. I have about 15gb of music I want offline, so saving it all to a micros...

Newbie

I'll try to keep this as brief as possible. Device: Sony Xperia Z3 Microsd: SanDisk Ultra 64gb I initially had some trouble getting the offline playlists to save to my microsd card. I have abo...

464 Views

0 replies

1 likes

  • 464 Views
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  • 1 likes

Android Cat B15Q won't download offline songs to memory card, only on internal phone memory.

Hello everyone. I tried solving my issue, following the guide on Spotify help page.Settings, delete files and cache.But files will still be downloaded to internal phone memory, and not on the SD card.Its empty and 32GB storage. The files is around 2G...

Newbie

Hello everyone.   I tried solving my issue, following the guide on Spotify help page. Settings, delete files and cache. But files will still be downloaded to internal phone memory, and not o...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
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Garbled Music Why?

I just moved a few songs from my PC to my phone (one at a time of course) and they all have very weird sounds. Skipping and repeating and weird noises that sound like huge water drops. Idk why this is happening, as all of my other music still works.I...

Newbie

I just moved a few songs from my PC to my phone (one at a time of course) and they all have very weird sounds. Skipping and repeating and weird noises that sound like huge water drops. Idk why this i...

559 Views

0 replies

0 likes

Music is garbled
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  • 0 likes

Random option will play through the same songs

After building a sizeable list of music on my android I noticed when using the random play i find that after a while it repeats the same set of songs in the same order. at worst the list was repeating the same 5 songs. any ideas how i can fix this wi...

Music Fan

After building a sizeable list of music on my android I noticed when using the random play i find that after a while it repeats the same set of songs in the same order. at worst the list was repeatin...

GoldenGuy444

Casual Listener

674 Views

1 replies

1 likes

  • 674 Views
  • 1 replies
  • 1 likes

bluetooth

Tengo problemas con mis auriculares bluetooth en mi galaxy mega....pero solo con Spotify! De repente sale un cartel q dice que bluetooth dejo de compartir. Tambien cuando cambio de tema. Probe con el reproductor de musica, con Youtube y funciona perf...

Newbie

Tengo problemas con mis auriculares bluetooth en mi galaxy mega....pero solo con Spotify! De repente sale un cartel q dice que bluetooth dejo de compartir. Tambien cuando cambio de tema. Probe con el...

user-removed

Not applicable

1521 Views

2 replies

1 likes

  • 1521 Views
  • 2 replies
  • 1 likes

Can't Listen local songs.

So... First, I added few local songs from my PC to spotify playlist. Synced playlist (with local songs only) to my android (everythings went fine). I turned off Wi-Fi on my phone and tried to listen it but it says I'm offline.. Where is logic? Why do...

Roadie

So... First, I added few local songs from my PC to spotify playlist. Synced playlist (with local songs only) to my android (everythings went  fine). I turned off Wi-Fi on my phone and trie...

feo1966

Newbie

1239 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Can't play all songs of an album

Hi, I'm from Argentina and I'm premiun on an Android 4.4.2 device. But this also happens me in the web player. On the album United We Are of Hardwell which has 14 songs (https://open.spotify.com/album/6SfbGnP4LbbG5W0AMtSYKo), I can ONLY listen 2 (TWO...

Newbie

Hi,   I'm from Argentina and I'm premiun on an Android 4.4.2 device. But this also happens me in the web player.   On the album United We Are of Hardwell which has 14 songs (https://ope...

502 Views

0 replies

1 likes

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  • 1 likes

Solved!! Please help

I've just been forced to download the new version. But it won't open. All I get is a blank screen and an error message pop up saying 'unfortunately this app has crashed'I use a Samsung Galaxy S4 . Is someone working on a fix because right now I canno...

Casual Listener

I've just been forced to download the new version. But it won't open. All I get is a blank screen and an error message pop up saying 'unfortunately this app has crashed' I use a Samsung Galaxy S4 . ...

Kittyhatchet

Casual Listener

918 Views

3 replies

0 likes

Help
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  • 3 replies
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Listening to local music: is this even possible????

I am FED UP of spotify's inability to play local music on phones. It should be as simple as possible, and yet, after 3 years they haven't figured out how to do it. Sure, there are odd posts here n there where people have got it to work. But most of t...

Music Fan

I am FED UP of spotify's inability to play local music on phones. It should be as simple as possible, and yet, after 3 years they haven't figured out how to do it. Sure, there are odd posts here n th...

driveflanger

Community Legend

694 Views

3 replies

1 likes

  • 694 Views
  • 3 replies
  • 1 likes

Entire artist shows no songs..... wtf am I paying for?

The artist was there when I searched a few minutes ago, I go back and the shuffle play button is grayed out and the artist has 0 songs... I've been dealing with this bs all day. Android LollipopPremiumSamsung S6 Edge Anyone have a fix or workaround? ...

Newbie

The artist was there when I searched a few minutes ago, I go back and the shuffle play button is grayed out and the artist has 0 songs...   I've been dealing with this bs all day.   And...

347 Views

0 replies

0 likes

  • 347 Views
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Help

Hi, I have a problem, I try to download music to make it available offline and it tells me that it is nor possible because there is not enough space available. I only have like 90 songs available offline so i don't understand why i can't download mor...

Newbie

Hi, I have a problem, I try to download music to make it available offline and it tells me that it is nor possible because there is not enough space available. I only have like 90 songs available off...

372 Views

0 replies

0 likes

  • 372 Views
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Listening Local Files On Android

I want to listen my local files (PC) on my Android phone. I add my local files to random playlist. I can play them on my PC. But I can't play them on my Android phone. I also have the same files on my phone. What should I do? Or can I do that?

Newbie

            I want to listen my local files (PC) on my Android phone. I add my local files to random playlist. I can play them on my PC. But I can't play them on my...

anshulvj

Music Fan

849 Views

3 replies

0 likes

  • 849 Views
  • 3 replies
  • 0 likes

Issue with premium account...

Hey, I just got a new phone a Moto g 4g. I log in to my premium account but the only benefit I can see is no adds. All I can do is shuffle play with my account. I'm 100% using a premium account that I pay for monthly. Can anyone help me out on why th...

Casual Listener

Hey, I just got a new phone a Moto g 4g. I log in to my premium account but the only benefit I can see is no adds. All I can do is shuffle play with my account. I'm 100% using a premium account t...

1278441311

Casual Listener

1473 Views

7 replies

0 likes

Help
shuffly only
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Solved!! using connect

Dear All I have a pc and Android Phone and an Android Tablet on the same networkAnd the icon "Connect" Is not thereHow Can I configure it ?

Casual Listener

Dear All   I have a pc and Android Phone and an Android Tablet on the same network And the icon "Connect" Is not there How Can I configure it ?

mqlightning

Casual Listener

2250 Views

13 replies

3 likes

  • 2250 Views
  • 13 replies
  • 3 likes

Solved!! Z3 compact - suddenly no option but shuffle :(

Last night all was fine (I havn't got premium). Today I cannot play any songs in My Music or after a general search. The only option seems to be shuffle play. Everything seems to work fine on PC. There was an automatic android upgrade earlier yesterd...

Casual Listener

Last night all was fine (I havn't got premium). Today I cannot play any songs in My Music or after a general search. The only option seems to be shuffle play. Everything seems to work fine on PC. The...

jones-y-gog

Casual Listener

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

installation error android

First my music wasn't working. Every time I tried to play a song a blue box appeared advertising the premium feature So I uninstalled the app. When I tried to reinstall it said installation error (-504). When I tried to download the installer a messa...

Regular

First my music wasn't working. Every time I tried to play a song a blue box appeared advertising the premium feature So I uninstalled the app. When I tried to reinstall it said installation error (-5...

Teresa

Roadie

3549 Views

10 replies

0 likes

Android
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Lost money about 4x trying to access premium!

I am very disappointed with Spotify! I can't seem to get in touch with anyone that can help me! I keep getting the runaround! I have posted on twitter, here in Spotify Community...no one seems to be able to help me! I have wasted about 4 bucks for th...

Newbie

I am very disappointed with Spotify! I can't seem to get in touch with anyone that can help me! I keep getting the runaround! I have posted on twitter, here in Spotify Community...no one seems to be ...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes