Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409667 Views

554 replies

37 likes

Account
Free
  • 409667 Views
  • 554 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8919 Views

0 replies

7 likes

  • 8919 Views
  • 0 replies
  • 7 likes

Spotify doesn't respect my account when my cellphone reboot

Hi there.I have a premium account and I have offline music just in my cell phone (android lollipop). But every time I reboot my cell phone or gets out of memory, spotify lose my account and all my offline music. My offline devices appear same cell ph...

Newbie

Hi there. I have a premium account and I have offline music just in my cell phone (android lollipop). But every time I reboot my cell phone or gets out of memory, spotify lose my account and all m...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

No SD card found

Hello!I am using an Android 4.1.1 Jellybean version of the Android operating system. I recently had to factory reset my tablet due to a couple of issues with apps, so it deleted all of my apps. When I had installed Spotify and went to open the app, i...

Newbie

Hello! I am using an Android 4.1.1 Jellybean version of the Android operating system. I recently had to factory reset my tablet due to a couple of issues with apps, so it deleted all of my apps. W...

apoorv

Casual Listener

3404 Views

3 replies

0 likes

  • 3404 Views
  • 3 replies
  • 0 likes

my songs will be deleted if i change my user account (android)

please answer my question.my songs will be deleted if i change my user account (android)

Casual Listener

please answer my question. my songs will be deleted if i change my user account (android)

dweynlovessptfy

Roadie

1741 Views

1 replies

0 likes

  • 1741 Views
  • 1 replies
  • 0 likes

Spotify Community Rock Star Program

Hello Spotify lovers! Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we know users helping users is something special. That’s why we’ve created the Spotify Rock Star Program to ...

Spotify

      Hello Spotify lovers!   Have you ever shown a friend how to sync a playlist? Ever explained how Spotify works to a group of people? At Spotify, we k...

659 Views

0 replies

1 likes

  • 659 Views
  • 0 replies
  • 1 likes

Connection to Wear

When using my phone (Note 4, Android 5.0) and watch (Moto 360, Android 5.1) on the go (no wifi), I'm getting strange behavior of the Spotify app on my watch.The app opens and closes every 1-3 seconds, making it not usable. I can swipe up and see the ...

Newbie

When using my phone (Note 4, Android 5.0) and watch (Moto 360, Android 5.1) on the go (no wifi), I'm getting strange behavior of the Spotify app on my watch. The app opens and closes every 1-3 sec...

607 Views

0 replies

0 likes

Android 5.0.2
Android 5.1.1
Android App
android wear
  • 607 Views
  • 0 replies
  • 0 likes

Samsung galaxy S-view (S5)

The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but they seem to appear on a few random occasions...They ...

Newbie

The music player controls were working in S-view before but seem to be intermittent now (sorry, can't remember exactly when they stopped working properly), most of the time they're not working but th...

749 Views

0 replies

0 likes

Android 5.0.2
bug report
galaxy s5
music controls
  • 749 Views
  • 0 replies
  • 0 likes

Solved!! Can I use Spotify on a Samsung Galaxy S4 (With no carier plan)?

Hello, I have an old Galaxy S4 phone that I have since upgraded from (To a Galaxy S6) that I use for work strictly as a music player. I am an electrician in a manufacturing building and I get horible cell reception inside so I use my S4 to play music...

Casual Listener

Hello,   I have an old Galaxy S4 phone that I have since upgraded from (To a Galaxy S6) that I use for work strictly as a music player. I am an electrician in a manufacturing building and I ge...

dweynlovessptfy

Roadie

4365 Views

3 replies

0 likes

No carrier
  • 4365 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium account stuck on shuffle

I have an Android phone (Samsung Galaxy S6), a 2011 MacBook Pro, and a Lenovo Yoga Pro 3, all of which have Spotify installed, and I'm logged into my account on all three. For the past month or so, the Android app seems to be "stuck" on shuffle -- EV...

Casual Listener

I have an Android phone (Samsung Galaxy S6), a 2011 MacBook Pro, and a Lenovo Yoga Pro 3, all of which have Spotify installed, and I'm logged into my account on all three. For the past month or so, t...

megdamour

Casual Listener

1480 Views

2 replies

0 likes

  • 1480 Views
  • 2 replies
  • 0 likes

Access to another User's library?

I logged into Spotify after the new update and it shows a lot of recent artists/albums that I have not played. When I go into my music and look through songs/artists/albums I also see a bunch of music that I have never listened to. I have access to m...

Newbie

I logged into Spotify after the new update and it shows a lot of recent artists/albums that I have not played. When I go into my music and look through songs/artists/albums I also see a bunch of musi...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

bluetooth share stopped

Wtf spotify. This is obviously a common issue please resolve this immediately. I pay a subscription fee because I love your service but as it is now its unusable.

Casual Listener

Wtf spotify. This is obviously a common issue please resolve this immediately. I pay a subscription fee because I love your service but as it is now its unusable.

ben1001

Regular

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Playlist an gleicher Stelle fortsetzen

Hallo. ich habe auf meinem Sony Xperia Go Android-Smartphone eine sehr umfangreiche Spotify-Playlist, bei der ich nach Pausen immer an der Stelle forthören möchte, wo ich zuvor unterbrochen habe. Das geht aber nicht. Ich drücke (wie beim CD-Player) w...

Casual Listener

Hallo.   ich habe auf meinem Sony Xperia Go Android-Smartphone eine sehr umfangreiche Spotify-Playlist, bei der ich nach Pausen immer an der Stelle forthören möchte, wo ich zuvor unterbrochen ...

mummel08

Casual Listener

7671 Views

4 replies

0 likes

  • 7671 Views
  • 4 replies
  • 0 likes

Spotify whont work on my computer anymore after i linked it with my Samsung s3

Im aware of the option to control where songs are being played, but after my devices got paired, Spotify on my computer whont work, it plays for a second then no sound and just pauses, every time i turn on spotify it turns it on on my phone aswell.Im...

Casual Listener

Im aware of the option to control where songs are being played, but after my devices got paired, Spotify on my computer whont work, it plays for a second then no sound and just pauses, every time i t...

Teechuyagami

Casual Listener

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

Losing synced music when updating

Hi,I'm not sure if this is a known issue but it looks like every time I update the app it deletes my configuration, logging me out of the app and thus deleting all my synced music. That is really annoying, especially seeing that this particular updat...

Regular

Hi, I'm not sure if this is a known issue but it looks like every time I update the app it deletes my configuration, logging me out of the app and thus deleting all my synced music. That is really a...

dweynlovessptfy

Roadie

1518 Views

4 replies

0 likes

  • 1518 Views
  • 4 replies
  • 0 likes

Trouble playing any songs on android since downgrade.

Nothings working on amdroid since downgrading. It was supposed to be temporary but now!?!

Newbie

Nothings working on amdroid since downgrading. It was supposed to be temporary but now!?!

dweynlovessptfy

Roadie

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Spotify connected to Facebook

I want to erase my fb account but my Spotify is connected to my fb. What can I do?

Visitor

I want to erase my fb account but my Spotify is connected to my fb. What can I do?

OviiiOne

Community Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Solved!! Beatles?

Any chance you there will be Beatles on spotify?

Regular

Any chance you there will be Beatles on spotify?

TitusMartinus

Regular

2567 Views

5 replies

0 likes

  • 2567 Views
  • 5 replies
  • 0 likes

bluetoot problems

I have a S3 (GTi9300) and i can't put my car to work with a new version of spotify 3.3. after reading a post i intalled the version 3.2 and it works great again. i have a bluetooth headset and i have the same problem solved also by the version 3.2. P...

Regular

I have a S3 (GTi9300) and i can't put my car to work with a new version of spotify 3.3. after reading a post i intalled the version 3.2 and it works great again. i have a bluetooth headset and i have...

873 Views

0 replies

2 likes

bluetoot problems
  • 873 Views
  • 0 replies
  • 2 likes

Constantly asked to Login - Desyncing playlists

I have had this problem for quite a few days now. I have a Huawei y520 and I have the Spotify app on it. The thing is that, every certain time, I keep getting asked to log back in, which is only able to be done while connected to WiFi. The most annoy...

Newbie

I have had this problem for quite a few days now. I have a Huawei y520 and I have the Spotify app on it. The thing is that, every certain time, I keep getting asked to log back in, which is only able...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

How to turn off Spotify Connect?!

I left my laptop open because I am downloading a file and I quit Spotify on my computer but it keeps saying on my phone that I can connect and everytime it pops up in the App on my phone the songs keep skipping!

Gig Goer

I left my laptop open because I am downloading a file and I quit Spotify on my computer but it keeps saying on my phone that I can connect and everytime it pops up in the App on my phone the songs ke...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Spotify App Practically Useless [Samsung Galaxy Note 3/Lollipop OS]

At this point, I'm about ready to unsubscribe from Spotify and move over to Google Play. The Spotify app for Android is literally useless now. If it decides to open without crashing, I have to wait upwards of a minute sometimes for any screen to load...

Regular

At this point, I'm about ready to unsubscribe from Spotify and move over to Google Play. The Spotify app for Android is literally useless now. If it decides to open without crashing, I have to wait u...

TyH

Casual Listener

1804 Views

6 replies

0 likes

  • 1804 Views
  • 6 replies
  • 0 likes