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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118184 Views

27 replies

4 likes

  • 118184 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237931 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237931 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598821 Views

79 replies

3 likes

  • 598821 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491298 Views

581 replies

42 likes

Account
Free
  • 491298 Views
  • 581 replies
  • 42 likes

lost music

I can't log in with Facebook and logged in with my email, but all my songs except two are gone. All my list all albums and artist. I logged off Facebook, Uninstaller the app and still unable to long in. I also checked to see if I accidentally erased ...

Visitor

I can't log in with Facebook and logged in with my email, but all my songs except two are gone. All my list all albums and artist. I logged off Facebook, Uninstaller the app and still unable to long ...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Spotify stops to play after few minutes

Hi All, I've got spotify premium, I'm really interested to the function offline. But after just 1 song and half, or 3,4 minutes, as you wish, both online and offline mode, the app stops to play. Few months ago everything worked fine with the online m...

Casual Listener

Hi All,   I've got spotify premium, I'm really interested to the function offline. But after just 1 song and half, or 3,4 minutes, as you wish, both online and offline mode, the app stops to p...

dean86

Casual Listener

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
  • 0 likes

Solved!! Note 2 error: "Bluetooth share has stopped" [SOLUTION FOUND!]

Hi everyone, The current Spotify version causes my Note 2 to give the error "unfortunately bluetooth share has stopped" every time a new song is played, which disconnects my wireless headphones. The update before that made Spotify give a warning that...

Regular

Hi everyone,   The current Spotify version causes my Note 2 to give the error "unfortunately bluetooth share has stopped" every time a new song is played, which disconnects my wireless headpho...

Masterblaster73

Casual Listener

47954 Views

75 replies

12 likes

  • 47954 Views
  • 75 replies
  • 12 likes

In US - still can't download the app

Hey guys, I've been in the US for about 2 weeks now, but the Spotify app still thinks I'm in a different country and won't let me download.LG G3, lollipop here.Thanks.G

Newbie

Hey guys, I've been in the US for about 2 weeks now, but the Spotify app still thinks I'm in a different country and won't let me download. LG G3, lollipop here. Thanks. G

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Running gone?

I had running on my S5 (not beta version) for a week or so. Now it's gone. Where did it go? I loved the hell out of it.

Casual Listener

I had running on my S5 (not beta version) for a week or so. Now it's gone. Where did it go? I loved the hell out of it.

Maskedameoba

Casual Listener

760 Views

2 replies

0 likes

  • 760 Views
  • 2 replies
  • 0 likes

Solved!! All Songs are gone

Heysince the new Update (i guess?) are all my songs gone.I thought it would have some stupid reasons or just lagged but nope.1000+ songs are gone i liked three new songs or better said i already liked them on my PC.And look i have them and can hear t...

Casual Listener

Hey since the new Update (i guess?) are all my songs gone.I thought it would have some stupid reasons or just lagged but nope. 1000+ songs are gone i liked three new songs or better said i already ...

LowDown

Casual Listener

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

How to save data to SD card rather than internal storage? Honor 6

Hi, bought my first Android phone the other day and I guess I'm just getting to grips with the apparent "freedom". Got an SD card, relocated immediate storage of phone to SD card rather than Internal Storage...Spotify still seems to save all it's dat...

Music Fan

Hi, bought my first Android phone the other day and I guess I'm just getting to grips with the apparent "freedom".   Got an SD card, relocated immediate storage of phone to SD card rather than...

SloeGin

Music Fan

1380 Views

2 replies

0 likes

Android
SD-card
  • 1380 Views
  • 2 replies
  • 0 likes

help

Every time i try to login it keep saying. Incorrect username and password

Newbie

Every time i try to login it keep saying. Incorrect username and password

jean3601

Community Legend

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes

Bluetooth stuttering when notification comes up.

Hello everyone, I just solved a problem that has haunted me for a month so I figured I'd share here for the benefit of eveyone. Samsung Galaxy S3, Android 4.4.2, Spotify 3.4. When connected through an A2DP Bluetooth 3 device (Sena SMH-10), as soon as...

Music Fan

Hello everyone,   I just solved a problem that has haunted me for a month so I figured I'd share here for the benefit of eveyone.   Samsung Galaxy S3, Android 4.4.2, Spotify 3.4. &nbsp...

847 Views

0 replies

0 likes

  • 847 Views
  • 0 replies
  • 0 likes

Will Not Save Playlists for Offline mode. Can not save to SD card.

I Have This Issue For Awhile Now Where Every Few Days My Playlists Will No Longer Be Available Offline. I Have To Re-Download Hudreds Of Songs Every Few Days. Gets Frustrating After Awhile. I check my SD Card And Everything Is Working There. Also Aft...

Casual Listener

I Have This Issue For Awhile Now Where Every Few Days My Playlists Will No Longer Be Available Offline.  I Have To Re-Download Hudreds Of Songs Every Few Days. Gets Frustrating After Awhile. I c...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

android tablet

Some Songs Won't Play Help Its The Gray Ones 

Casual Listener

Some Songs Won't Play Help 😕 Its The Gray Ones 

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

. Can't access my account put wrong email

I made a new account and bought premium and I put the wrong email and now I can't access the account. I don't know what to do. I can't put forgot password cause it sends it to the random email. Please help

Newbie

I made a new account and bought premium and I put the wrong email and now I can't access the account. I don't know what to do. I can't put forgot password cause it sends it to the random email. Pleas...

jean3601

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Spotify won't install

I have a galaxy s4. I have been trying to install Spotify it just doesn't load and never finishes. does anybody have suggestions on how to fix it.

Newbie

I have a galaxy s4. I have been trying to install Spotify it just doesn't load and never finishes. does anybody have suggestions on how to fix it.

driveflanger

Community Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect - "Sorry! Can't play this content while connected to another device"

From Android to PC/Spotify-enabled unit. The Android app refuses to start a song of my choosing. It gives the error message in the title. It will, however, let me start a playlist and Connect it over to the PC. The Next/Prev buttons work, and I can c...

Casual Listener

From Android to PC/Spotify-enabled unit.   The Android app refuses to start a song of my choosing. It gives the error message in the title. It will, however, let me start a playlist and Connec...

zyrphath

Casual Listener

10407 Views

1 replies

0 likes

  • 10407 Views
  • 1 replies
  • 0 likes

Song Playback Issues

Cage the Elephant's album "Thank You Happy Birthday" has the song "Right Before My Eyes" play at the end of the song "Flow." Also, "Watch the Throne [Deluxe Edition (Explicit)]" by Jay Z and Kanye West has a 2 minute silent intro for "Illest Mother**...

Casual Listener

Cage the Elephant's album "Thank You Happy Birthday" has the song "Right Before My Eyes" play at the end of the song "Flow." Also, "Watch the Throne [Deluxe Edition (Explicit)]" by Jay Z and Kanye We...

TheMisterPerson

Casual Listener

1827 Views

1 replies

0 likes

cage the elephant
duplicate
Duplicate Song
duplicates
duplication
Jay Z
kanye west
no sound
Playback problem
silent
song bug
Song Duration
  • 1827 Views
  • 1 replies
  • 0 likes

Spotify doesn't link to Facebook

Hi,as written in the title, my spotify account 'giommariacarboni' doesn't link to my Facebook profile. It asks me for permissions but at last it does not connect the two profiles.

Casual Listener

Hi, as written in the title, my spotify account 'giommariacarboni' doesn't link to my Facebook profile. It asks me for permissions but at last it does not connect the two profiles.

jean3601

Community Legend

819 Views

3 replies

0 likes

  • 819 Views
  • 3 replies
  • 0 likes

Premium

If you buy premium can you choose what song you want to play anytime or do you have to shuffle play on a iPhone

Casual Listener

If you buy premium can you choose what song you want to play anytime or do you have to shuffle play on a iPhone

jean3601

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

I signed up to premium and now i can't get rid of it

HiI signed up to the 30 free day trial and now now I can't get rid of it.At the same time as not being able to get rid of it I also can't log back in to my around and I have changed my password and it still won't let me log back in.What shall I do ab...

Newbie

Hi I signed up to the 30 free day trial and now now I can't get rid of it. At the same time as not being able to get rid of it I also can't log back in to my around and I have changed my passwo...

jean3601

Community Legend

595 Views

1 replies

1 likes

  • 595 Views
  • 1 replies
  • 1 likes

Spotify will not let me download songs to my mobile via Wifi.

The Android app is demanding that I use cellular data to download songs. Previously I've been able to download over wifi only. This requirment has only appeared for the fist time this month and has caused me to drastically overshoot my data limit. Th...

Newbie

The Android app is demanding that I use cellular data to download songs. Previously I've been able to download over wifi only. This requirment has only appeared for the fist time this month and ...

jean3601

Community Legend

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes