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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106825 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
216531 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
570110 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470042 Views
577 replies
40 likes
My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app on my phone? Thanks.
My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app ...
Music Fan
621 Views
1 replies
0 likes
So basically, i synched a few japanese songs from my PC client to my mobile client. Album Art images on my Desktop shows perfectly in spotify. When i show the menu option for this particular song, album art is clearly shown.. But...When i open the so...
So basically, i synched a few japanese songs from my PC client to my mobile client. Album Art images on my Desktop shows perfectly in spotify. When i show the menu option for this particular song, al...
803 Views
0 replies
0 likes
Hi, I'm getting non-stop connection error on my HTC M8, I've already unistalled it 4 times. I have to redownload all my music EACH TIME. It's getting really anoying. It work until I connect on my laptop and then it's gone forever. Please do something...
Hi, I'm getting non-stop connection error on my HTC M8, I've already unistalled it 4 times. I have to redownload all my music EACH TIME. It's getting really anoying. It work u...
Casual Listener
405 Views
1 replies
0 likes
I can see the controls (add, previous Song, pause, next Song) but when i press them, nothing happens.I'm using lollipop on a Asus zenfone 5.And just to clarify, i CAN see the controls, both in the lockscreen and the notification bar, but they don't w...
I can see the controls (add, previous Song, pause, next Song) but when i press them, nothing happens. I'm using lollipop on a Asus zenfone 5. And just to clarify, i CAN see the controls, both in th...
Casual Listener
1684 Views
3 replies
1 likes
Hi, I formatted my SD Card through my Xperia Z3 with Lollipop.I erased all data from Spotify, included the folder spotify.music.Installed the Spotify again with the SD Card connected and all worked fine.I did download from all my albuns, and verified...
Hi, I formatted my SD Card through my Xperia Z3 with Lollipop. I erased all data from Spotify, included the folder spotify.music. Installed the Spotify again with the SD Card connected and...
Casual Listener
1750 Views
2 replies
1 likes
PAYMENT ERRORYou've reached the limit on active subscriptions per mobile number for SPOTIFYI had spotify premium before and I was in offline mode for 30 days so it reset me to free spotify. Now a cant get premium or pay for it or anything.PLEASE HELP
PAYMENT ERROR You've reached the limit on active subscriptions per mobile number for SPOTIFY I had spotify premium before and I was in offline mode for 30 days so it reset me to free spotify. N...
896 Views
0 replies
3 likes
Hello.I have no idea what has happened but several songs, albums and even artists has dissapered from my spotify account. I can't even search for them. But when I search for them on my friends accounts they exist. I've tried to log out and log in and...
Hello. I have no idea what has happened but several songs, albums and even artists has dissapered from my spotify account. I can't even search for them. But when I search for them on my friends acco...
613 Views
0 replies
1 likes
SO, long story short, I bought spotify premium, I downloaded a playlist with over 300 song on my phone so i could listen to them on my week long trip in canada. For some reason, the first night, gone, i have to be online or redownload them, problem i...
SO, long story short, I bought spotify premium, I downloaded a playlist with over 300 song on my phone so i could listen to them on my week long trip in canada. For some reason, the first night, gone...
Community Legend
461 Views
1 replies
0 likes
Hello! I'm having this huge problem, that stops me from listening to spotify.I'm starting my phone, open the application spotify and it wont start.The screen just turns out white, and keep that way. After like 20 seconds it says if I want to shut it ...
Hello! I'm having this huge problem, that stops me from listening to spotify. I'm starting my phone, open the application spotify and it wont start. The screen just turns out white, and kee...
Casual Listener
1328 Views
5 replies
1 likes
My phone will not connect to spotify, although I am connected to WiFi. Anyone else had this issue? I have deleted and redownloaded the app with no success. Any help is appreciated.Thanks!
My phone will not connect to spotify, although I am connected to WiFi. Anyone else had this issue? I have deleted and redownloaded the app with no success. Any help is appreciated. Thanks!
Community Legend
1017 Views
1 replies
0 likes
Hello, I'm on Android (stock) 5.0.2 on my Moto G (2nd Gen.) and I deleted cache in the Spotify app settings so as to remove the cache that was taking up space on my paltry 8GB storage on my device. After this, I went into Settings > Apps > and remove...
Hello, I'm on Android (stock) 5.0.2 on my Moto G (2nd Gen.) and I deleted cache in the Spotify app settings so as to remove the cache that was taking up space on my paltry 8GB storage on my ...
684 Views
0 replies
0 likes
Hello! The payment is been charged im my credit card but I lose my premium acount. Somebody can help me, please, why is it happening to me? I don't know what I have to do more.
Hello! The payment is been charged im my credit card but I lose my premium acount. Somebody can help me, please, why is it happening to me? I don't know what I have to do more.
391 Views
0 replies
0 likes
I want to try and retrieve my playlist, went through instructions that were provided for recovery but nothing changed, still no playlist. Also I'm on a Trial mode, upgraded to Premium and still not able to listen freely after being charged on my card...
I want to try and retrieve my playlist, went through instructions that were provided for recovery but nothing changed, still no playlist. Also I'm on a Trial mode, upgraded to Premium and still...
381 Views
0 replies
0 likes
Hi i just updated spotify on my Galaxy s4. I vade nearly 2000 song offline downloaded kn Extreme quality and my phone says spotify is using 19GB of my SD card. But i dont have any songs to play offline anymore. Its really annoying that spotify remove...
Hi i just updated spotify on my Galaxy s4. I vade nearly 2000 song offline downloaded kn Extreme quality and my phone says spotify is using 19GB of my SD card. But i dont have any songs to play offli...
Not applicable
620 Views
2 replies
0 likes
I am trying to log in on my tablet. It is an Acer Iconia B1 I have tried all of the solutions that are on here already but none work. When I tried to open it through Facebook it said the app is not available on my device? What can I do? Surely nowada...
I am trying to log in on my tablet. It is an Acer Iconia B1 I have tried all of the solutions that are on here already but none work. When I tried to open it through Facebook it said the app is not a...
352 Views
0 replies
0 likes
I upgraded to premium, was charged, didn't receive and email receipt, and still have free. I have tried reinstalling and logging out and back in. I do not know what to do. This is on a galaxy s6 edge.
I upgraded to premium, was charged, didn't receive and email receipt, and still have free. I have tried reinstalling and logging out and back in. I do not know what to do. This is on a galaxy s6 edge.
Community Legend
1853 Views
10 replies
0 likes
For some reason i cant find it now but i was able to find it a while back
For some reason i cant find it now but i was able to find it a while back
928 Views
0 replies
1 likes
Hi, I've just changed to an HTC One from iPhone, have been using Spotify Premium for 5 years and never had problems. After installing Spotify, whenever I attempt to open the app a message comes up saying No SD card found, we couldnt find anywhere to ...
Hi, I've just changed to an HTC One from iPhone, have been using Spotify Premium for 5 years and never had problems. After installing Spotify, whenever I attempt to open the app a message co...
417 Views
0 replies
0 likes
I have a Moto X 2nd Gen and am running out of storage space. I have tried to remove songs that I previously saved to the phone, but they will not disappear. I read that they remain cached for up to a week, but this has been several weeks now. What do...
I have a Moto X 2nd Gen and am running out of storage space. I have tried to remove songs that I previously saved to the phone, but they will not disappear. I read that they remain cached for up to a...
Casual Listener
1179 Views
2 replies
0 likes
After the last app upgrade,(2.9.0.890) Spotify doesnt work with wireless, but only with mobile operator Internet. This makes Spotify totally unusable.(Spotify say that is offline, but isn't true).
After the last app upgrade,(2.9.0.890) Spotify doesnt work with wireless, but only with mobile operator Internet. This makes Spotify totally unusable.(Spotify say that is offline, but isn't true).
Casual Listener
1453 Views
5 replies
0 likes
