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Here is my desktop Spotify playlist http://i.imgur.com/S5b3E.jpg and here is my mobile Spotify playlist http://i.imgur.com/B6faU.png Now for some reason or another, I've tried EVERTHING imaginable to try and delete that Timbaland playlist in the bottom of my mobile version. When you click on it, it opens and shows theres a T.I. album in their, and that has no music in it and is non deleteable. So I come to the Spotify community for help! Thanks in advance for any possible solutions!
Solved! Go to Solution.
Hi, yes in the Android app folder functionality is very limited. If it's not showing in the desktop or web app then it may be something hising in the application or server cache. First step is to try an re-install:
Uninstaling Spotify and using a file manager make sure that the below folders are deleted (the second one may be still remaining from the older versin of Spotify):
\Android\data\com.spotify.music
\Android\data\com.spotify.mobile.android.ui
Note: - Make sure to check both Emulated/0/ AND the /ext_sd/ locations for these folders as they could be on Internal memory or/and external SD card.
Once done, go to the play store and install the app again
NB: Official guides for a clean reinstallation here
NB2: You will lose all settings & downloaded playlists
Once a clean install is done verify if the ghost folder is still showing. If it is then it must be something sitting in the server side. I recommend you contact Spotify Support using the form here and see if they can investigate.
You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.
I have the same problem aswell, can you please fix it.
@obiwankederpy wrote:
I have the same problem aswell, can you please fix it.
Can you try the steps I suggested above your post to do a clean install?
@obiwankederpy wrote:
I have the same problem aswell, can you please fix it.
How's it looking now?
I'm having a similar problem. There's an empty folder at the bottom of my list called "worship" I'm unable to move or delete, no matter what I do. Can you please fix it? Thanks so much!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…