Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't download Spotify.

Can't download Spotify.

Hey guys. When I get into playstore and o wanna download Spotify it says that's its not available in my country.... But I'm in Canada so I don't understand. How to fix it ?
Reply
3 Replies

@LolyTRT

 

Hello:

 

Which device is this issue happening on?

On my Android phone.

Have you always been in Canada and did you purchase your device in Canada?

What country is your Google Play account registered against?

Try following the below steps:

Using a browser on your computer or laptop go to "play.google.com" and login with the email address linked to your play account
1. In Google Wallet change your address to a Canadian one.
2. In Google Wallet delete all your payment methods and add a Canadian credit card with a Canadian billing address.
3. NOW here is the Open Sesame Code....
4. In Google Play create an order for anything but do not complete the purchase.
5. At the final "Approve your order screen", STOP, an leave this screen up for at least 30 minutes. Do not complete the purchase.
6. Clear your browser cache.
7. Now your Google Play account will not stop you from downloading Canadian specific content.

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

Suggested posts