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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

390643 Views

545 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8147 Views

0 replies

7 likes

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Removed "Available Offline" by mistake!

Hello! I had an available offline playlist but I unchecked that property by mistake. When I try to make it available offline again, spotify tries to download all the list. Is there anything to do or do I habe download all of them again?

Newbie

Hello! I had an available offline playlist but I unchecked that property by mistake. When I try to make it available offline again, spotify tries to download all the list. Is there anything to do or ...

cephalization

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
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How can i listen misic only on my device

If someone use my account to listen music, I do not want listen their playlist or they don't want to listen my music. So how can I separate the users.

Newbie

If someone use my account to listen music, I do not want listen their playlist or they don't want to listen my music. So how can I separate the users.

cephalization

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

playlist

why do my offline playlists keep getting deleted from my android device?

Newbie

why do my offline playlists keep getting deleted from my android device?

user-removed

Not applicable

63580 Views

1 replies

0 likes

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Missing album track C2C - Tetra

As described in post subject only 13 of the 14 tracks listed on the 'Tetra' album by artist C2C are available. Specifically song titled 'le banquet' is missing.Was wondering if this was an oversight or a licensing issue. Help much appreciated

Newbie

As described in post subject only 13 of the 14 tracks listed on the 'Tetra' album by artist C2C are available. Specifically song titled 'le banquet' is missing. Was wondering if this was an oversi...

kbrooksc

Community Legend

550 Views

1 replies

0 likes

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  • 1 replies
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Moving Local Files

So I had alot of music on my pc that was local file music, i then synced this all with my phone and my music was then on phone and PC. However my PC has now deleted all of these local files and they no longer show up in my playlist on my PC. The song...

Newbie

So I had alot of music on my pc that was local file music, i then synced this all with my phone and my music was then on phone and PC. However my PC has now deleted all of these local files and they ...

kbrooksc

Community Legend

597 Views

1 replies

0 likes

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  • 1 replies
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My spotify premium stopped earlier then it was supposed to be

I buyed spotify premium for 3 months a couple weeks ago but it stopped already. What can i do?

Casual Listener

I buyed spotify premium for 3 months a couple weeks ago but it stopped already. What can i do?

kbrooksc

Community Legend

454 Views

3 replies

0 likes

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SD card storage - unreliable, and so spotify - unreliable.

It's a massive issue to me, Vodafone don't give me unlimited data so I try to have my frequently listened music stored offline. I only like high quality audio (obviously). Lost count of how many times I've had to do a complete uninstall just to get i...

Casual Listener

It's a massive issue to me, Vodafone don't give me unlimited data so I try to have my frequently listened music stored offline. I only like high quality audio (obviously). Lost count of how many time...

armchair_scouse

Newbie

658 Views

1 replies

0 likes

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RyanDan - Imagine

Not sure if I'm posting this in the right place but I'm new here!I can see this album (Imagine by RyanDan) and all its tracks on the web player but if crashes every time I try and play it. (It comes up with script-running problems.)My life phone can ...

Casual Listener

Not sure if I'm posting this in the right place but I'm new here! I can see this album (Imagine by RyanDan) and all its tracks on the web player but if crashes every time I try and play it. (It co...

plonkzzz

Casual Listener

548 Views

2 replies

0 likes

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spotify fails to launch

About 3 days ago after an update, Spotify stopped working. I am a premium member and am trying to get it to work again. === START OF TEMPLATE ===Brief description of the issue: Everytime i try to start spotify, it goes black, then says "Unfortunetly,...

Newbie

About 3 days ago after an update, Spotify stopped working. I am a premium member and am trying to get it to work again.      === START OF TEMPLATE === Brief description of the is...

huon22

Casual Listener

634 Views

3 replies

0 likes

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Solved!! Spotify local tracks wireless sync no longer works

Hi, For some reason my Android device no longer appears under "Devices" ever since the Spotify desktop client was updated this morning.. Is there anyway we can revert to old desktop software? Or is there any particular reason why this would stop work...

Casual Listener

Hi,   For some reason my Android device no longer appears under "Devices" ever since the Spotify desktop client was updated this morning..   Is there anyway we can revert to old des...

cadmielp

Roadie

6250 Views

18 replies

4 likes

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  • 18 replies
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Free Spotify playlist

I have been saving all my favourite songs to just one playlist. 2 nights ago I went a bit crazy and doubled my saved songs to the playlist. Now all I seem to be hearing on my playlist are the songs I saved 2 nights ago.

Music Fan

I have been saving all my favourite songs to just one playlist. 2 nights ago I went a bit crazy and doubled my saved songs to the playlist. Now all I seem to be hearing on my playlist are the songs I...

patdriessen

Music Fan

480 Views

2 replies

0 likes

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  • 2 replies
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Spotify Connect For Desktop App

I've followed every step i've seen on this issue, but i haven't had the slightest luck in any of it. I really want to listen to things that are on my computer when i'm away from it but this issue keeps me away from it. I've turned on Sync from cellul...

Regular

I've followed every step i've seen on this issue, but i haven't had the slightest luck in any of it. I really want to listen to things that are on my computer when i'm away from it but this issue kee...

flash042

Casual Listener

1439 Views

12 replies

0 likes

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  • 12 replies
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Handsfree do not work! changing songs on spotify using hansfree do not work!

after i updated spotify on my samsung alpha my handsfree do not work as it should, i can not change song from the steering wheel, it used to work just fine, but after a update it stopped working.i am using an ALPINE head unit, can not change songs us...

Newbie

after i updated spotify on my samsung alpha my handsfree do not work as it should, i can not change song from the steering wheel, it used to work just fine, but after a update it stopped working. i ...

583 Views

0 replies

0 likes

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Showing music information on car display

Hi there,When I play my spotify music by bluetooth connection in my car, it doesn't show any music information like tracktitle, artist and number. It only shows "streaming". The strange thing is that it does show the information when I connect with a...

Casual Listener

Hi there, When I play my spotify music by bluetooth connection in my car, it doesn't show any music information like tracktitle, artist and number. It only shows "streaming". The strange thing is ...

739 Views

0 replies

0 likes

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Can't access my spotify prenium on my mobile

I downloaded spotify premium on my laptop today with Paypal. I also signed into my mobile phone (Nokia Lumini 635), but it still seems to be on 'free' as t doesn't make any mention of premium or how to install it or anything. I want to listen to Spot...

Newbie

I downloaded spotify premium on my laptop today with Paypal. I also signed into my mobile phone (Nokia Lumini 635), but it still seems to be on 'free' as t doesn't make any mention of premium or...

user-removed

Not applicable

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
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Cannot connect to internet

I tried browsing for music but the message "No internet connection availble" appears at the bottom. I am connected to wifi on my phone and all my other apps work online perfectly so why doesn't this one? If anyone knows how to fix this, please reply....

Casual Listener

I tried browsing for music but the message "No internet connection availble" appears at the bottom.  I am connected to wifi on my phone and all my other apps work online perfectly so why doesn't...

ghostkey

Regular

4977 Views

17 replies

0 likes

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  • 17 replies
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Spotify shredded my SD Card

Brief description of the issue: Spotify destroyed my SD card. In attempt to have offline save to the SD card I did a fresh reinstall as others suggested. Upon reinstalling I queued up some offline downloads. Shortly after I received a notification "B...

Newbie

Brief description of the issue:   Spotify destroyed my SD card. In attempt to have offline save to the SD card I did a fresh reinstall as others suggested. Upon reinstalling I queued up some of...

457 Views

0 replies

0 likes

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Sony options

Hi,Would it be possible to move the three dots of song options a bit to the left. It's really annoying to try to hit that button when it mainly scrolls the songlist on starts to play that song. I use that button mostly formula adding song to queue, s...

Newbie

Hi, Would it be possible to move the three dots of song options a bit to the left. It's really annoying to try to hit that button when it mainly scrolls the songlist on starts to play that song. I u...

Fonzter

Music Fan

489 Views

1 replies

0 likes

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  • 1 replies
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Moving Regions

Hi there!I moved to London from Australia a few months ago and my Spotify still hasn't caught up with the fact that I've relocated country/region.Does anyone know what I can do?

Newbie

Hi there! I moved to London from Australia a few months ago and my Spotify still hasn't caught up with the fact that I've relocated country/region. Does anyone know what I can do?

1171 Views

0 replies

0 likes

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Terrible sound quality

Spotify premium, even after putting the settings to 'extreme'. It just sounds like old 64kbit/s MP3 or worse. Doesn't matter if I put my phone on WiFi or 4G network, remains the same. If I want bad quallity, I will use Kazaa for downloading. Solution...

Newbie

Spotify premium, even after putting the settings to 'extreme'. It just sounds like old 64kbit/s MP3 or worse. Doesn't matter if I put my phone on WiFi or 4G network, remains the same. If I want bad q...

Nico

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes