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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • HerrDok
  • Newbie
  • 6810 Views
  • 38 replies
  • 16 likes
  • 6810 Views
  • 38 replies
  • 16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 861832 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 861832 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22628 Views
  • 3 replies
  • 0 likes
  • 22628 Views
  • 3 replies
  • 0 likes

Solved!! Songs pausing since Lollipop update

The solution for songs pausing, stuttering etc since the Android Lollipop upgrade on the forum has been to disable Nuplayer in Android in developer mode but unfortunately this hasn't worked for me. I'm on a slow broadband connection in a rural area s...

  • Casual Listener
  • The solution for songs pausing, stuttering etc since the Android Lollipop upgrade on the forum has been to disable Nuplayer in Android in developer mode but unfortunately this hasn't worked for me. I...
  • -WOKE-
  • Regular
  • 479 Views
  • 2 replies
  • 0 likes
  • 479 Views
  • 2 replies
  • 0 likes

Samsung Galaxy S5 App not working and driving me mad!!!

Hello, please can you help me. i recently upgraded my phone from an S4 to an S5, the app worked fine with S4 and i have the 2nd user under my ipad. I am using the ipad and S5 in the same location, wifi etc. The S5 continuously buffers even though the...

  • Newbie
  • Hello, please can you help me.    i recently upgraded my phone from an S4 to an S5, the app worked fine with S4 and i have the 2nd user under my ipad.  I am using the ipad and S5 in ...
  • sirvantez
  • Regular
  • 1469 Views
  • 2 replies
  • 0 likes
  • 1469 Views
  • 2 replies
  • 0 likes

offline albums constantly dissappearing

Hey all, I am using Spotify Premium on an Android phone, a Mac Airbock and a Windows Laptop at work. However, since the latest update all 'saved' albums and artists do not appear on the android phone anymore (Version 4.2.2). On the Mac and the Window...

  • Casual Listener
  • Hey all,   I am using Spotify Premium on an Android phone, a Mac Airbock and a Windows Laptop at work.   However, since the latest update all 'saved' albums and artists do not appear on...
  • pepepepeterson
  • Casual Listener
  • 806 Views
  • 6 replies
  • 0 likes
  • android 4.2.2
    fairphone
    offline availablity
    saved albums
    saved artists
  • 806 Views
  • 6 replies
  • 0 likes

Solved!! won't play music less on wifi

I have the free account it worked yesterday not on wifi I use it to play music riding to work but keeps saying no Internet available I have unlimited data n app says it doesn't use data soo what's going on

  • Casual Listener
  • I have the free account it worked yesterday not on wifi I use it to play music riding to work but keeps saying no Internet available I have unlimited data n app says it doesn't use data soo what's go...
  • bo0osted
  • Casual Listener
  • 4569 Views
  • 3 replies
  • 0 likes
  • 4569 Views
  • 3 replies
  • 0 likes

Solved!! Spotify will no longer run on my sony xperia z3 compac

Hi, Can anyone help. I have been using my sony xperia z3 compac to spotify for months. Now it simply will not open. I have tried unistalling the app and re installing via the play store. This does not work. Ideas??!!

  • Newbie
  • Hi, Can anyone help.  I have been using my sony xperia z3 compac to spotify for months.  Now it simply will not open.  I have tried unistalling the app and re installing via the p...
  • Daniel
  • Community Legend
  • 2024 Views
  • 1 replies
  • 0 likes
  • 2024 Views
  • 1 replies
  • 0 likes

Solved!! How do I report a problem?

I tried the 7 days of free premium and now it's ran out I have adverts but shuffle isn't on and it's playing songs it save never heard of, think I might just delete it. It's so annoying I haven't heard one of my songs on my play list yet it's all son...

  • Newbie
  • I tried the 7 days of free premium and now it's ran out I have adverts but shuffle isn't on and it's playing songs it save never heard of, think I might just delete it. It's so annoying I haven't hea...
  • Daniel
  • Community Legend
  • 4463 Views
  • 2 replies
  • 1 likes
  • 4463 Views
  • 2 replies
  • 1 likes

Spotify app can't make transition from wifi to mobile internet

Recently my app has had trouble smoothly transitioning from wifi to the (Android) phone's internet. The track stops playing almost as soon as the wifi connection is lost and needs a few tries before it starts playing again. It refuses to go back to p...

  • Casual Listener
  • Recently my app has had trouble smoothly transitioning from wifi to the (Android) phone's internet. The track stops playing almost as soon as the wifi connection is lost and needs a few tries before ...
  • Daniel
  • Community Legend
  • 210 Views
  • 2 replies
  • 0 likes
  • 210 Views
  • 2 replies
  • 0 likes

Solved!! Streaming local files on my computer to my phone without downloading them

Hi all, Apologies if this has been asked, but I can't seem to get to the bottom of it. Is it possible to make it so you can stream local files on your computer to your mobile, without having to actually download them? I have a ton of music saved on m...

  • Newbie
  • Hi all,   Apologies if this has been asked, but I can't seem to get to the bottom of it. Is it possible to make it so you can stream local files on your computer to your mobile, without having...
  • MattSuda
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Sending a song to another user not working

For a few updates whenever I send a song to another user through the app it doesn't send properly. It looks as though it has sent but the other user never receives it and it does not show on the inbox tab on desktop. It works sending through the desk...

  • Newbie
  • For a few updates whenever I send a song to another user through the app it doesn't send properly. It looks as though it has sent but the other user never receives it and it does not show on the inbo...
  • 343 Views
  • 0 replies
  • 0 likes
  • 343 Views
  • 0 replies
  • 0 likes

Playlist has too many tracks for offline mode?

I have a playlist that just went over 3000 tracks and now when it syncs it says "Too many tracks selected for offline mode". Is there a limit?

  • Newbie
  • I have a playlist that just went over 3000 tracks and now when it syncs it says "Too many tracks selected for offline mode". Is there a limit?
  • Daniel
  • Community Legend
  • 7783 Views
  • 29 replies
  • 2 likes
  • 7783 Views
  • 29 replies
  • 2 likes

no connection/sketchy connection on WiFi.

Hi whilst playing on monile data has no issues, as soon as i connect to my home WiFi, Spotify won't play or load properly. All other apps are connecting with no issues. I currently have a Samsung S5 connected over TPGs NBN. Help please.

  • Newbie
  • Hi whilst playing on monile data has no issues, as soon as i connect to my home WiFi, Spotify won't play or load properly. All other apps are connecting with no issues. I currently have a Samsung S5 ...
  • Daniel
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Sd card storage for offline music

Help!!! I have tried everything in the community I could find but my offline music still goes to my device storage. I have a 32 gig Sd card and only 8 gig on my device (htcm8) but my music still goes to my internal storage. I even fully reset my phon...

  • Casual Listener
  • Help!!! I have tried everything in the community I could find but my offline music still goes to my device storage. I have a 32 gig Sd card and only 8 gig on my device (htcm8) but my music still goes...
  • Daniel
  • Community Legend
  • 9550 Views
  • 11 replies
  • 1 likes
  • 9550 Views
  • 11 replies
  • 1 likes

connection/offline issues on galaxy S5

I have a verizon galaxy S5, the last week or so the only feture that works on my spotify app is the radio, and even that cuts in and out, when i go to do a search or use any other fetures on the app it says im offline, does it when im both on wifi an...

  • Newbie
  • I have a verizon galaxy S5, the last week or so the only feture that works on my spotify app is the radio, and even that cuts in and out, when i go to do a search or use any other fetures on the app ...
  • Daniel
  • Community Legend
  • 2189 Views
  • 1 replies
  • 0 likes
  • 2189 Views
  • 1 replies
  • 0 likes

Pop Up crashes app

Hi! I had Spotify Premium for 3 months through a promotion. I'm using a Samsung S3. Since the promotion ended, I get a pop-up ad that tells me to get premium and when I click no, the song stops playing and I have to shut the app and re-open it. I NEV...

  • Newbie
  • Hi!  I had Spotify Premium for 3 months through a promotion.  I'm using a Samsung S3.  Since the promotion ended, I get a pop-up ad that tells me to get premium and when I click no, th...
  • Daniel
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Playing spotify in-car on a Samsung Galaxy S3

Hi, I hope someone can help. I have been a spotfiy user for quite a while and had it on my iPhone 3gs playing via an aux cable through my cars speaker system. However, when I plug the same cable in to my Galaxy S3 I am not hearing anything from my in...

  • Regular
  • Hi, I hope someone can help.   I have been a spotfiy user for quite a while and had it on my iPhone 3gs playing via an aux cable through my cars speaker system.   However, when I pl...
  • Phoenix8
  • Casual Listener
  • 3509 Views
  • 9 replies
  • 0 likes
  • 3509 Views
  • 9 replies
  • 0 likes

Offline songs wont go to SD Card after 1.1.0.112

After installing 1.1.0.112 which wiped out all my offline songs, I tried to redownload my playlists. first try filled up my internal memory. I reset the cache and tried one playlist and indeed the songs are being saved onto the internal memory (32GB)...

  • Visitor
  • After installing 1.1.0.112 which wiped out all my offline songs, I tried to redownload my playlists. first try filled up my internal memory. I reset the cache and tried one playlist and indeed the so...
  • kaizenn
  • Music Fan
  • 2409 Views
  • 27 replies
  • 0 likes
  • 2409 Views
  • 27 replies
  • 0 likes

Remote control not working properly

Hello, I like to listen music using spotify on my android phone. To do that I connect my bluetoth head set with my phone and listen music. My hed set has remote contrlo buttons to for example start/stop/next song and this is working properly when spo...

  • Music Fan
  • Hello,   I like to listen music using spotify on my android phone. To do that I connect my bluetoth head set with my phone and listen music. My hed set has remote contrlo buttons to for ex...
  • kuki_86
  • Music Fan
  • 2646 Views
  • 9 replies
  • 2 likes
  • 2646 Views
  • 9 replies
  • 2 likes

Auto switch to next song

Hi, Somethimes when I am listening a song automaticly in random moment it is switch to the next one without any action from my side. It is realy anoying. Best Regards.

  • Music Fan
  • Hi,   Somethimes when I am listening a song automaticly in random moment it is switch to the next one without any action from my side. It is realy anoying.   Best Regards.
  • kuki_86
  • Music Fan
  • 1761 Views
  • 2 replies
  • 0 likes
  • 1761 Views
  • 2 replies
  • 0 likes

Two questions about the 3333 songs limit

Hi Once i downloaded 3333 songs if I delete, for example, 100 of them, would I be able to download another 100 different songs? Also, I reinstalled the app and had to download again my playlist of 500 songs to listen to it, does it mean that the tota...

  • Casual Listener
  • Hi   Once i downloaded 3333 songs if I delete, for example, 100 of them, would I be able to download another 100 different songs?   Also, I reinstalled the app and had to download again...
  • davidleenatx
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • 244 Views
  • 2 replies
  • 0 likes

Spotify does not work on xperia z2?

Hi, I just bought an xperia z2 and spotify will not work at all, it just crashes as soon as it opens, one time it said it cannot find an SD card which is a lie because it is clearly showing up on my phone. I have reinstalled it as well. Is anyone els...

  • Newbie
  • Hi, I just bought an xperia z2 and spotify will not work at all, it just crashes as soon as it opens, one time it said it cannot find an SD card which is a lie because it is clearly showing up on my ...
  • p065088f
  • Newbie
  • 1838 Views
  • 2 replies
  • 1 likes
  • 1838 Views
  • 2 replies
  • 1 likes