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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118802 Views

27 replies

4 likes

  • 118802 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239677 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239677 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600542 Views

79 replies

3 likes

  • 600542 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492993 Views

581 replies

42 likes

Account
Free
  • 492993 Views
  • 581 replies
  • 42 likes

Spotify running on android

I've just got an email about the new running feature on Android device's which is available now. Just updated my app but no running feature. Is it not ready for all devices yet, I'm running 5.1

Newbie

I've just got an email about the new running feature on Android device's which is available now. Just updated my app but no running feature. Is it not ready for all devices yet, I'm running 5.1

Daniel

Community Legend

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

cant access my account ,but i got charged!

I just got charged an account i cant even get in to..i have the user name and password but there is comercials and my play list is gone..i have emailed twice already..i am not getting any where. I would like to talk to some one but there is no number...

Newbie

I just got charged an account i cant even get in to..i have the user name and password but there is comercials and my play list is gone..i have emailed twice already..i am not getting any where. I wo...

Daniel

Community Legend

445 Views

2 replies

0 likes

  • 445 Views
  • 2 replies
  • 0 likes

Spotify says that I am offline

When I play a song, sometimes the song completely stops. And when the song is finished spotify says that I am offline. I have a great Internet connection so that won't be the problem. I have this problem a week now.

Newbie

When I play a song, sometimes the song completely stops. And when the song is finished spotify says that I am offline. I have a great Internet connection so that won't be the problem. I have this pro...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

All my music is gone. Not my playlists though...

So, I was mid travel and all my music just disappeared, while I was listening to it.First all the offline tracks got unavailable and then they were gone.It's happened before, that I have to redownload everything, but never this.My account is linked w...

Newbie

So, I was mid travel and all my music just disappeared, while I was listening to it. First all the offline tracks got unavailable and then they were gone. It's happened before, that I have to redow...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Stuttering, clicks and pops

I've got Premium, on a Samsung S5 Mini (SM-G800F) running 4.4.2 - when I'm listening to music, I often get short pauses (either very short, a hundred ms or so, or a second or two) in the middle of playback. It happens when using wired headphones or b...

Casual Listener

I've got Premium, on a Samsung S5 Mini (SM-G800F) running 4.4.2 - when I'm listening to music, I often get short pauses (either very short, a hundred ms or so, or a second or two) in the middle of pl...

naxxfish

Casual Listener

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

OMG help

I got an iphone5c a couple months ago. I downloaded spotify and subscribed to premium. The offline music is all I can listen to at home but uses up to much of my storage. So I got a nextbook ares 11 tablet 2 in 1. I downloaded spotify onto it. But my...

Newbie

I got an iphone5c a couple months ago. I downloaded spotify and subscribed to premium. The offline music is all I can listen to at home but uses up to much of my storage. So I got a nextbook ares 11 ...

camillo75

Community Legend

588 Views

2 replies

0 likes

  • 588 Views
  • 2 replies
  • 0 likes

Volume control using connect lacks feedback

Hi, The volume control bar always start at zero when using my Sony Xperia Z3 with Android 5.1.1 to remote control my pc win 8. Seems that the control lacks feedback. Worked like a charm on my old iphone. This is really annoying as the volume jumps lo...

Newbie

Hi,  The volume control bar always start at zero when using my Sony Xperia Z3 with Android 5.1.1 to remote control my pc win 8. Seems that the control lacks feedback. Worked like a charm o...

camillo75

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

auto play for bluetooth still not working :/

hi team,please can this be fixed?im using htc m8 android 4.4.2other apps auto play ok using BT in my car, but not Spotify the app loads ok, but doesnt play - or sometimes it looks like it plays, but no soundthanksdan

Visitor

hi team, please can this be fixed? im using htc m8 android 4.4.2 other apps auto play ok using BT in my car, but not Spotify 😕 the app loads ok, but doesnt play - or sometimes it looks like it p...

camillo75

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Queue repeats 12 times

I'm listening to a playlist of 8 songs with no repeat or shuffle enabled, but when I go to the play queue it seems to repeat the playlist 12 times. This has been an issue for the last few builds I have noticed. I don't know if the 12x is the case all...

Regular

I'm listening to a playlist of 8 songs with no repeat or shuffle enabled, but when I go to the play queue it seems to repeat the playlist 12 times. This has been an issue for the last few builds I ha...

jean3601

Community Legend

602 Views

1 replies

0 likes

Android
Mobile
  • 602 Views
  • 1 replies
  • 0 likes

My S5 volume Autouatically lowers completely constantly! This is VERY FRUSTRATING!!!

This is VERY FRUSTRATING!!! For the past month the volume on my S5 keeps automatically lowering darn near every song. I've tried ALL of the 'solutions' on here and NONE work. I feel like I pay $10 a month then this should work. I would hate to leave ...

Casual Listener

This is VERY FRUSTRATING!!! For the past  month the volume on my S5 keeps automatically lowering darn near every song. I've tried ALL of the 'solutions' on here and NONE work. I feel like I pay ...

user-removed

Not applicable

741 Views

3 replies

0 likes

  • 741 Views
  • 3 replies
  • 0 likes

Why cant I play my local (mp3) files??

Before I begin let mw just say that yes I do have the premium subscription. I did all the steps that the website tells you to do. I can view the playlist for my local file on the mobile app (for Android), but only a few songs were downloaded, it wont...

Visitor

Before I begin let mw just say that yes I do have the premium subscription. I did all the steps that the website tells you to do. I can view the playlist for my local file on the mobile app (for Andr...

joriking

Newbie

2147 Views

4 replies

0 likes

Local files for Spotify Mobile
  • 2147 Views
  • 4 replies
  • 0 likes

Very slow change of tracks

I have the latest spotify version and I'm on a galaxy s5 version running lollipop I have about 207 songs saved to my SD card it had 64gb do problem but it takes a long time to change tracks and I'm tired of it and if it helps it's for offline tracks

Casual Listener

I have the latest spotify version and I'm on a galaxy s5 version running lollipop I have about 207 songs saved to my SD card it had 64gb do problem but it takes a long time to change tracks and I'm t...

Crushy

Casual Listener

687 Views

1 replies

0 likes

Andoiz
  • 687 Views
  • 1 replies
  • 0 likes

Solved!! Password reset

Form send by spotify is somehow not helpful to Reset passport and Respond back as this Form is no longer active! Please help

Casual Listener

Form send by spotify is somehow not helpful to Reset passport and Respond back as this Form is no longer active! Please help

Daniel

Community Legend

1172 Views

2 replies

0 likes

Password reset
  • 1172 Views
  • 2 replies
  • 0 likes

Storage

I want the music downloaded is saved on the sd and not the internal memory card. Can be done?

Visitor

I want the music downloaded is saved on the sd and not the internal memory card. Can be done?

Daniel

Community Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Transfer cache to SD card - FAQ solutions do NOT work

Hi Community, I have the same problem as mentioned above. All the syncronized playlist are stored on the internal storage no matter what I try. - I have researched over 30+ pages (including on the ones on this forum) and have followed to the letter t...

Casual Listener

Hi Community,    I have the same problem as mentioned above. All the syncronized playlist are stored on the internal storage no matter what I try.   - I have researched over 30+ pa...

CassiaFox

Casual Listener

2537 Views

6 replies

1 likes

  • 2537 Views
  • 6 replies
  • 1 likes

Volume keeps changing on my Samsung Galaxy 5 S without me touching it

This is a super annoying problem. When I go running and listen to my Spotify playlist with my Samsung Galaxy S5 the song volumes constantly go all the way to 0 or all the way up to 10 without me touching anything on the phone. This happens whether th...

Casual Listener

This is a super annoying problem.  When I go running and listen to my Spotify playlist with my Samsung Galaxy S5 the song volumes constantly go all the way to 0 or all the way up to 10 without m...

latesastorm

Casual Listener

3421 Views

4 replies

0 likes

  • 3421 Views
  • 4 replies
  • 0 likes

Can't add to Your Music

Hey guys I have this problem now for several weeks in different forms: If I save a song via the plus sign it gets a tick in the GUI but when I switch to another playlist and then back to the other one the song I just saved has no tick nor is it in my...

Music Fan

Hey guys   I have this problem now for several weeks in different forms:   If I save a song via the plus sign it gets a tick in the GUI but when I switch to another playlist and then ba...

Daniel

Community Legend

2367 Views

11 replies

0 likes

Add an album
adding songs
Your Music
  • 2367 Views
  • 11 replies
  • 0 likes

Can't connect to Facebook

I must have screwed up my initial sign up so is there anyway of reseting the connection between the two?

Casual Listener

I must have screwed up my initial sign up so is there anyway of reseting the connection between the two?

Daniel

Community Legend

610 Views

2 replies

0 likes

  • 610 Views
  • 2 replies
  • 0 likes

Why is Spotify now forcing shuffle play on my tablet?

I got Spotify on my Kindle Fire earlier this year and I've loved it because it has allowed me to play whatever specific song I wanted, unlike Pandora which makes you listen to tons of songs and ads in the hopes that you'll someday get the one you wan...

Newbie

I got Spotify on my Kindle Fire earlier this year and I've loved it because it has allowed me to play whatever specific song I wanted, unlike Pandora which makes you listen to tons of songs and ads i...

Daniel

Community Legend

2231 Views

1 replies

0 likes

  • 2231 Views
  • 1 replies
  • 0 likes

20syl: voices keeps skipping after ~39 seconds

Title says it all, and this is the only song that does this. Sucks because the song is great, and if I skip to about 40 seconds the rest of the song plays fine.

Casual Listener

Title says it all, and this is the only song that does this. Sucks because the song is great, and if I skip to about 40 seconds the rest of the song plays fine.

Daniel

Community Legend

667 Views

3 replies

0 likes

  • 667 Views
  • 3 replies
  • 0 likes