Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111411 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
224124 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581382 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478608 Views
577 replies
40 likes
When I click on the app it says Spotify has stopped then I can click report or ok. But it still won't run
When I click on the app it says Spotify has stopped then I can click report or ok. But it still won't run
Community Legend
550 Views
1 replies
0 likes
Hi!I'm planning to install a little bluetooth device in my car which let me stream music from Spotify etc. to my car radio. Now if I set the Spotify Android app to "Online-Mode" while playing a playlist which is saved on the device (for offline use),...
Hi! I'm planning to install a little bluetooth device in my car which let me stream music from Spotify etc. to my car radio. Now if I set the Spotify Android app to "Online-Mode" while playing a p...
Community Legend
1659 Views
9 replies
0 likes
Hello! I have recently just started having an issue with Spotify skipping during songs, pausing, or moving to the next song altogether. This issue is occuring on both my Android device and PlayStation 4. These problems do not exist on my desktop. I a...
Hello! I have recently just started having an issue with Spotify skipping during songs, pausing, or moving to the next song altogether. This issue is occuring on both my Android device ...
Casual Listener
2920 Views
11 replies
1 likes
How can I get back a song that I removed from my playlist by mistake? I don't know the title, it happened so fast. But I know where on my playlist it was.
How can I get back a song that I removed from my playlist by mistake? I don't know the title, it happened so fast. But I know where on my playlist it was.
Community Legend
631 Views
2 replies
0 likes
When i try to install it from chrome it says that " the device isn't compatible" (samsung galaxy s5) and when i try to install it from gPlay, it says "not availible in your country" (UK)
When i try to install it from chrome it says that " the device isn't compatible" (samsung galaxy s5) and when i try to install it from gPlay, it says "not availible in your country" (UK)
Community Legend
498 Views
1 replies
0 likes
http://imgur.com/aNJjKpXhttp://imgur.com/RY3HWWSI'm trying to subscribe to premium but in the screen where i should put my credit card it says it will cost 36$ a month. Is this right? All the people i know pays around 3.5 $Does spotify hates me? :'(
http://imgur.com/aNJjKpX http://imgur.com/RY3HWWS I'm trying to subscribe to premium but in the screen where i should put my credit card it says it will cost 36$ a month. Is this right? All the p...
Community Legend
1108 Views
1 replies
0 likes
I recently purchased a HTC One M9, and I can't seem to get Spotify to work on WiFi. Spotify works on WiFi on all of my other devices (iOS, OSX, Windows), but it can't seen to connect my M9. Spotify does work on the phone over data. I haven't tested o...
I recently purchased a HTC One M9, and I can't seem to get Spotify to work on WiFi. Spotify works on WiFi on all of my other devices (iOS, OSX, Windows), but it can't seen to connect my M9. Spotify d...
Regular
1212 Views
5 replies
0 likes
Hi, spotify deletes my offline music and write to me "more than 3 devices" but I have only my android phone, wherespotify is installed... how can it be?Ore the music has the green flash but when I get into the offline mode, i can´t hear anything.... ...
Hi, spotify deletes my offline music and write to me "more than 3 devices" but I have only my android phone, where spotify is installed... how can it be? Ore the music has the green flash ...
Regular
984 Views
2 replies
0 likes
Have Spotify Premium. My 3 playlists consisting of about 1000 songs are set to play offline on my Android phone and everything seems to work fine. Does Spotify play the songs by alternating back and forth among the 3 playlists or does it play all 1 p...
Have Spotify Premium. My 3 playlists consisting of about 1000 songs are set to play offline on my Android phone and everything seems to work fine. Does Spotify play the songs by alternating bac...
Community Legend
591 Views
1 replies
0 likes
I have an sony smartwatch 3 and i'm using Google Music to listen to my favorite playlist when i'm running.Google music upload selected playlist to listen offline from the watch using my sport bluetooth buds. Is there anything similar for Spotify? Let...
I have an sony smartwatch 3 and i'm using Google Music to listen to my favorite playlist when i'm running. Google music upload selected playlist to listen offline from the watch using my sport bluet...
Community Legend
861 Views
1 replies
1 likes
I can't log in to my app but computer will log on and I got it to log on to this,,,, so wtf
I can't log in to my app but computer will log on and I got it to log on to this,,,, so wtf
Community Legend
446 Views
1 replies
0 likes
Hi i had some problems on My tablet (samsung galaxy 4tab) so i did a reset But Now i can t redownload spotify premium becouse google play told me that is yet installed. Thank you
Hi i had some problems on My tablet (samsung galaxy 4tab) so i did a reset But Now i can t redownload spotify premium becouse google play told me that is yet installed. Thank ...
Community Legend
437 Views
1 replies
0 likes
Sound fluctuates when headphones or aux cord is connected. Please help. Its not the phone. Had it checked out by tech support at Verizon.
Sound fluctuates when headphones or aux cord is connected. Please help. Its not the phone. Had it checked out by tech support at Verizon.
Casual Listener
930 Views
4 replies
1 likes
I just cant control the music on the lock screen after update. I usually can control it on the lock screen when i turn on my phone screen. Help pls!
I just cant control the music on the lock screen after update. I usually can control it on the lock screen when i turn on my phone screen. Help pls!
350 Views
0 replies
0 likes
Hi there, Awesome application, even though there are 2 problems: 1. Cannot install apk from Google play. It says that "application is not compatible with your android device".I just downloaded *.apk from you web-site and installed manually, but that'...
Hi there, Awesome application, even though there are 2 problems: 1. Cannot install apk from Google play. It says that "application is not compatible with your android device". I ju...
Casual Listener
809 Views
2 replies
0 likes
How do I resume the songs I have downloaded using my first Facebook account logging in with a second Facebook account on my Android Spotify app?
How do I resume the songs I have downloaded using my first Facebook account logging in with a second Facebook account on my Android Spotify app?
Community Legend
370 Views
1 replies
0 likes
I change my subscription from free to premium and all of the music's I saved were deleted. It's there any possible solution to this problem?
I change my subscription from free to premium and all of the music's I saved were deleted. It's there any possible solution to this problem?
Community Legend
326 Views
1 replies
0 likes
I paid for premium again but i still have to be online to listen to all of my songs. this has never happened to me before.
I paid for premium again but i still have to be online to listen to all of my songs. this has never happened to me before.
Not applicable
16776 Views
6 replies
0 likes
Where would I locate my android device's name in Spotify? I've been attempting to sync some local files and have made several posts, but in every solution to similiar errors people mention manually syncing their device. I am unable to do so, as I can...
Where would I locate my android device's name in Spotify? I've been attempting to sync some local files and have made several posts, but in every solution to similiar errors people mention manually s...
Music Fan
2378 Views
2 replies
0 likes
No puedo reestablacer mi contraseña. El formulario caducó dice. Ayudaaa!!!
No puedo reestablacer mi contraseña. El formulario caducó dice. Ayudaaa!!!
Casual Listener
701 Views
3 replies
1 likes
