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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118850 Views

27 replies

4 likes

  • 118850 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239774 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239774 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600707 Views

79 replies

3 likes

  • 600707 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493082 Views

581 replies

42 likes

Account
Free
  • 493082 Views
  • 581 replies
  • 42 likes

Android volume changes bug

unning the spotify app version 3.1.0.117 on Android 5.1.1 on am s6 edge. The volume bounces around on every single song noattercliffe if I have equaliser enabled or not or crossfade on or not. Happens on Bluetooth and headphones.Is there a fix for th...

Casual Listener

unning the spotify app version 3.1.0.117 on Android 5.1.1 on am s6 edge. The volume bounces around on every single song noattercliffe if I have equaliser enabled or not or crossfade on or not. Happen...

jrgray6

Newbie

1222 Views

2 replies

2 likes

  • 1222 Views
  • 2 replies
  • 2 likes

Android App no longer keeps my login info after powering device off

I've had my Android Car Stereo for about 9 months and kept my free spotify account on it.Starting last week, my login is no longer saved when I reboot the device.My friend used his premium account on it instead and it will keep the login info even af...

Newbie

I've had my Android Car Stereo for about 9 months and kept my free spotify account on it. Starting last week, my login is no longer saved when I reboot the device. My friend used his premium accoun...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Offline Playlists are getting deleted

Hi, I am using Spotify with a premium account. Since years of 0 problems, I have now a issue, that the offline playlists on my mobile phone (Galaxy S5, 128GB SD card) are getting deleted every few days. Im using spotify on my desktop pc and in my off...

Casual Listener

Hi,   I am using Spotify with a premium account. Since years of 0 problems, I have now a issue, that the offline playlists on my mobile phone (Galaxy S5, 128GB SD card) are getting deleted eve...

ducksoup084

Regular

909 Views

6 replies

0 likes

  • 909 Views
  • 6 replies
  • 0 likes

All Songs and Albums Gone on Mobile Device Only- Web OK

Hello- Two days ago I logged onto my mobile device (Samsung S5) and all of my songs and albums list were empty. My playlists were still there and complete. I logged onto the web player and all of my songs and albums were on there, so they are still l...

Casual Listener

Hello-  Two days ago I logged onto my mobile device (Samsung S5) and all of my songs and albums list were empty. My playlists were still there and complete. I logged onto the web player and all ...

hiltshop

Casual Listener

514 Views

2 replies

0 likes

  • 514 Views
  • 2 replies
  • 0 likes

Can't share with Spotify friends

I have a friend who's on Spotify but doesn't have a facebook. I'm "following" them, and vice versa, however, I can't send them songs through spotify on my android app. I can send them songs via the desktop app on my windows computer, but it won't let...

Newbie

I have a friend who's on Spotify but doesn't have a facebook. I'm "following" them, and vice versa, however, I can't send them songs through spotify on my android app. I can send them songs via the d...

camillo75

Community Legend

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

I've been a premium user, now it's not letting me use spotify on my phone

It's telling me to get premium but I already have premium, I reinstalled, signed in and out and I can't figure out what to do.

Casual Listener

It's telling me to get premium but I already have premium, I reinstalled, signed in and out and I can't figure out what to do.

patmickey16

Casual Listener

934 Views

5 replies

0 likes

not working
Premium
  • 934 Views
  • 5 replies
  • 0 likes

Playlist skipping songs

Premium user with Spotify on my Galaxy. I have a playlist that I want to play in the order I have the songs listed. It's a series of albums and I don't want to skip from album to album. I have shuffle turned off. The problem is that Spotify will rand...

Music Fan

Premium user with Spotify on my Galaxy.   I have a playlist that I want to play in the order I have the songs listed.  It's a series of albums and I don't want to skip from album to album...

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
  • 0 likes

-4 following

i went premium on a brand new accound last night. while the windows app works just fine, on my android phone, i see -4 on following where it should say at least 7, and there are no followers where there should be at least 2. anyone has the same issue...

Casual Listener

i went premium on a brand new accound last night. while the windows app works just fine, on my android phone, i see -4 on following where it should say at least 7, and there are no followers where th...

user-removed

Not applicable

1281 Views

4 replies

0 likes

Android 5.1.1
  • 1281 Views
  • 4 replies
  • 0 likes

Content missing , please help!

Hello,Yesterday after restarting my phone, I logged into Spotify Android version and I noticed that all the music in the "All Songs" section is missing, I had an enormous amount of songs, and I am very disapointed that this happened. I am also a Prem...

Newbie

Hello, Yesterday after restarting my phone, I logged into Spotify Android version and I noticed that all the music in the "All Songs" section is missing, I had an enormous amount of songs, and I am ...

Daniel

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Deleting my payment

I cannot log back into my account as it says I'm logging in from a different country (I downloaded it abroad)I've tried everything and now gave up.I want to delete my payments, I've rang my bank and they've told me spotifer has to stop they payment.....

Newbie

I cannot log back into my account as it says I'm logging in from a different country (I downloaded it abroad) I've tried everything and now gave up. I want to delete my payments, I've rang my bank ...

Daniel

Community Legend

527 Views

1 replies

0 likes

Cant log on and cant stop payments
  • 527 Views
  • 1 replies
  • 0 likes

Login error

I have a new phone and when trying to login via either email or Facebook it keeps telling me that the account already exists.

Casual Listener

I have a new phone and when trying to login via either email or Facebook it keeps telling me that the account already exists.

Daniel

Community Legend

742 Views

3 replies

0 likes

  • 742 Views
  • 3 replies
  • 0 likes

Connecting Laptop to Android

Hello, Now that we have running, how come I can't connect my laptop to Android, like I used to. Pleas bring it back. I have too much music and it takes longer for the playlist to load on the Android App. That's why I use my laptop to connect to Andro...

Gig Goer

Hello,   Now that we have running, how come I can't connect my laptop to Android, like I used to. Pleas bring it back. I have too much music and it takes longer for the playlist to load on the...

Daniel

Community Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Why does my Spotify stop every 5-10 minutes even after I've uninstalled and reinstalled the app

I have and uninstalled and reinstalled the Spotify app for my galaxy 6 phone and still it Spotify closes after 5-10 minutes of the music playing any of the playlists.

Casual Listener

I have and uninstalled and reinstalled the Spotify app for my galaxy 6 phone and still it Spotify closes after 5-10 minutes of the music playing any of the playlists.

7316

Casual Listener

980 Views

2 replies

0 likes

  • 980 Views
  • 2 replies
  • 0 likes

Next/play/pause dont work anymore :o (command earphone and bluetooth in my car)

Hi guys, i have a problem since 2-3 days.Everything was ok but since 2-3 days, i dont know why (maybe an update or something, i really dont know), i have a problem with the command from my earphone. I cant next with double clic, i cant pause and play...

Music Fan

Hi guys, i have a problem since 2-3 days. Everything was ok but since 2-3 days, i dont know why (maybe an update or something, i really dont know), i have a problem with the command from my earphone...

Asulol

Music Fan

882 Views

2 replies

0 likes

next pause play
  • 882 Views
  • 2 replies
  • 0 likes

Can't listen local files on my cellphone

I save the musics on the playlist, let them offline (on both devices) and I just can't hear on my cellphone. Please somebody help me.

Regular

I save the musics on the playlist, let them offline (on both devices) and I just can't hear on my cellphone. Please somebody help me.

momyouth

Regular

2219 Views

15 replies

0 likes

  • 2219 Views
  • 15 replies
  • 0 likes

Problems Syncing Local FIles

So I have an LG G3 and my local files used to sync perfectly and quickly, but now they won't. All of my local files have unsynced for some reason. I've tried every solution under the sun. I've done the fire wall thing, USB, I can't think fo the rest ...

Newbie

So I have an LG G3 and my local files used to sync perfectly and quickly, but now they won't. All of my local files have unsynced for some reason. I've tried every solution under the sun. I've done t...

Pricilla

Spotify

1479 Views

7 replies

0 likes

  • 1479 Views
  • 7 replies
  • 0 likes

mp3 file on phone

I am trying to get an mp3 file dowload to play on my account, I followed all the steps described here and it works for playing the song file on my computer but it will not play on my android phone. I'm not sure what the problem is

Gig Goer

I am trying to get an mp3 file dowload to play on my account, I followed all the steps described here and it works for playing the song file on my computer but it will not play on my android phone. I...

Stormergirl24

Gig Goer

1648 Views

12 replies

0 likes

  • 1648 Views
  • 12 replies
  • 0 likes

Artwork Issue on Lock Screen

The artwork is not fit on my screen. How to fix this? already did the reinstall.

Casual Listener

  The artwork is not fit on my screen. How to fix this? already did the reinstall.

DK_PH

Casual Listener

753 Views

4 replies

0 likes

  • 753 Views
  • 4 replies
  • 0 likes

Scrobble tracks played offline to Spotify history and Last.fm

I am looking for a way to use spotify offline on android 4.4 + scrobble to last.fmreason: saving battery live and money for the connection data of various apps I didin't found any working app for that use- tried last.fm app, simple last.fm scrobbler,...

Newbie

I am looking for a way to use spotify offline on android 4.4 + scrobble to last.fm reason: saving battery live and money for the connection data of various apps   I didin't found any working ...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Spotify won't connect to the internet over WiFi

For the past few months I've noticed my phone hasn't been able to connect over my wifi connection at home except for times when i also have spotify open on my laptop for some reason.This has been so annoying as I only ever use spotify on my phone and...

Newbie

For the past few months I've noticed my phone hasn't been able to connect over my wifi connection at home except for times when i also have spotify open on my laptop for some reason. This has been s...

Daniel

Community Legend

1267 Views

2 replies

0 likes

  • 1267 Views
  • 2 replies
  • 0 likes