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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387206 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8037 Views

0 replies

7 likes

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Logged out of my other account can't log back in

I logged out of my premium spotify account last week. Tried to log back in, didn't recognize my password.Tried to reset it through the email link they sent me, says "password link not valid".So I'm practically donating monthly to spotify without hear...

Casual Listener

I logged out of my premium spotify account last week. Tried to log back in, didn't recognize my password. Tried to reset it through the email link they sent me, says "password link not valid". So I...

Greenmachine44

Casual Listener

772 Views

4 replies

0 likes

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Shuffle repeats first song every 3 or 4 songs?

Shuffle Play will play a song, play three others, then play the first song played again, and then start repeating all songs regardless the number of songs on the playlist. Can this be fixed?

Casual Listener

Shuffle Play will play a song, play three others, then play the first song played again, and then start repeating all songs regardless the number of songs on the playlist.  Can this be fixed?

Jordi

Community Legend

656 Views

3 replies

0 likes

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I'm not able to log on spotify on android.

I've got a Nexus 7 2013 version and it's running stock android 5.1.1 Lollipop (Non rooted). It was working fine earlier back in 5.0.2 or something. But in 5.1 it started getting annoying. Cause sometimes when I was logged in I was not able to play an...

Newbie

I've got a Nexus 7 2013 version and it's running stock android 5.1.1 Lollipop (Non rooted). It was working fine earlier back in 5.0.2 or something. But in 5.1 it started getting annoying. Cause somet...

Whippet

Casual Listener

939 Views

2 replies

0 likes

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How to show all offline music, in all playlists?

When going to My Music, and filter for offline tracks, it doesnt show offline tracks in many playlists. So, I simply cant random all offline tracks.I need to enter in each offline playlist and play it separately.Is that a bug?

Casual Listener

When going to My Music, and filter for offline tracks, it doesnt show offline tracks in many playlists. So, I simply cant random all offline tracks. I need to enter in each offline playlist and play...

Wootbeast

Casual Listener

1427 Views

4 replies

0 likes

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On the new update : Suggested songs :(

When I downloaded the new update for Spotify I got after every track I played immediately a suggested song. So I closed the app and tried it again. Now the suggested song was gone and replaced by a song from the playlist instead. This happend to me l...

Newbie

When I downloaded the new update for Spotify I got after every track I played immediately a suggested song. So I closed the app and tried it again. Now the suggested song was gone and replaced by a s...

592 Views

0 replies

0 likes

Glitch
Help
Suggesting Songs
Update
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Disabling Spotify Connect

Since a few days I am experiencing problems with playback on both my smartphone and my desktop PC caused by Spotify Connect.When I play music on my PC, playback randomly pauses and switches to a random song from the same or another playlist. Sometime...

Regular

Since a few days I am experiencing problems with playback on both my smartphone and my desktop PC caused by Spotify Connect. When I play music on my PC, playback randomly pauses and switches to a ...

lawrenrock_08

Newbie

3892 Views

8 replies

9 likes

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Audio keeps pausing - LG G3

I have Spotify premium (v3.5.0.963) on my LG G3 Android device. Since upgrading my LG G3 device to Android 5.1.1, software VS98535A the audio has been poor. Every 30-40 seconds, the music pauses 1 sec, then continues. Same issue when using bluetooth ...

Newbie

I have Spotify premium (v3.5.0.963) on my LG G3 Android device. Since upgrading my LG G3 device to Android 5.1.1, software VS98535A the audio has been poor. Every 30-40 seconds, the music pauses 1 se...

1016 Views

0 replies

0 likes

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How to delete songs from a playlist via play queue

OK this is really annoing me. I have read a couple of posts about this.. from 2013... apperently it was a good idea then but spotify never got around to it. How the hell do i delete a song from my playlist (stared playlist if that makes a difference)...

Visitor

OK this is really annoing me. I have read a couple of posts about this.. from 2013... apperently it was a good idea then but spotify never got around to it. How the hell do i delete a song from my pl...

welshalanmurphy

Newbie

1145 Views

3 replies

3 likes

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Switching facebook profile between accounts

I have only recently started using spotify, created an account using my email address and activated a 60 day trial.Within the time I have been using it, I had a moment of "the world is against me" and created a second free profile with a second email...

Visitor

I have only recently started using spotify, created an account using my email address and activated a 60 day trial. Within the time I have been using it, I had a moment of "the world is against me...

Taylor

Community Legend

541 Views

1 replies

0 likes

Facebook
unsyncing
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Sporify reneders my tablet as a mobile device

My device is ALPS Pheonix + , which is 7 inches, 2 sim card slots and an SD card slot. Kinda annoying.

Casual Listener

My device is ALPS Pheonix + , which is 7 inches, 2 sim card slots and an SD card slot. Kinda annoying.

CrushyGreenREN

Casual Listener

472 Views

2 replies

0 likes

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Local Files Album Cover Won't Sync To Phone

Hi I've been able to sync my local files on my Windows 8 desktop to my Android phone without issue except that the album cover won't show up on my phone for some reason. All the rest of the files meta data syncs without issue but whenever I play a lo...

Casual Listener

Hi I've been able to sync my local files on my Windows 8 desktop to my Android phone without issue except that the album cover won't show up on my phone for some reason. All the rest of the files met...

monk3yboy305

Casual Listener

666 Views

3 replies

0 likes

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music pause or mute with incomi g call

Music continue to play on be speakers using connect with my Note 5 when I have an incoming call. I have to run to another room to answer it. Is there not a setting?

Newbie

Music continue to play on be speakers using connect with my Note 5 when I have an incoming call. I have to run to another room to answer it. Is there not a setting?

405 Views

0 replies

0 likes

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Spotify incompatibility with Samsang S4 GT-19500

HiI have been running the Spotify app on my Samsung S4 GT-19500 without any issues for the last 2 months. I am running the latest android software - version 5.0.1.I am a Spotify Premium subscriber (with Spotify Netherlands ) and my free trial period ...

Casual Listener

Hi I have been running the Spotify app on my Samsung S4 GT-19500 without any issues for the last 2 months. I am running the latest android software - version 5.0.1. I am a Spotify Premium subsc...

James_Louis_D

Casual Listener

437 Views

2 replies

0 likes

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It keeps saying my username or password is wrong no matter how many times I reset my password.

Hi there, please help. I am an existing Spotify user who was on PC. Then I moved to Macbook and just install spotify on my both iPad and macbook. I logged in the first time it said wrong username or password. Thereafter I have reset my password few t...

Newbie

Hi there, please help. I am an existing Spotify user who was on PC. Then I moved to Macbook and just install spotify on my both iPad and macbook. I logged in the first time it said wrong username or ...

Cinnamonette

Newbie

4895 Views

1 replies

3 likes

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Crashing

I have an s5 and ever since I installed the update to lollipop 5.0 that Android released Spotify doesn't work correctly in my car. It doesn't list the music anymore on my dash. And it crashes my phone a few times a day while it runs. I have done a co...

Newbie

I have an s5 and ever since I installed the update to lollipop 5.0 that Android released Spotify doesn't work correctly in my car. It doesn't list the music anymore on my dash. And it crashes my phon...

Jordi

Community Legend

457 Views

1 replies

0 likes

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Clearing Playlist Filter/Search Playlist is Inverted

When you enter a playlist songs are typically displayed in reverse order of when they were added to the playlist (e.g. The most recent song added to the playlist is shown first). However after filter/search the playlist for a paritcular the playlist ...

Newbie

When you enter a playlist songs are typically displayed in reverse order of when they were added to the playlist (e.g. The most recent song added to the playlist is shown first). However after f...

264 Views

0 replies

0 likes

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New phone

Got new phone and still under 90 days promo.do i need to re subcribe or i can use my existing account? Help pla

Casual Listener

Got new phone and still under 90 days promo.do i need to re subcribe or i can use my existing account? Help pla

kbrooksc

Community Legend

400 Views

3 replies

0 likes

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Ya no tengo espacio libre para guardas más musica

Me encantó la aplicación y tengo una cuenta premium pero ya no me deja sincronizar más musica en modo offline porque dice que se ah agotado mi espacio de almacenamiento del dispositivo, alguien me puede decir el porqué de esto? Porque en mi tarjeta m...

Newbie

Me encantó la aplicación y tengo una cuenta premium pero ya no me deja sincronizar más musica en modo offline porque dice que se ah agotado mi espacio de almacenamiento del dispositivo, alguien me pu...

Gastonvenier

Newbie

1870 Views

2 replies

0 likes

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ads not working properly

I've been having this issue for the last week or so. I don't have premium so every once in a while Ill get an add to watch a video, except there's no ad to watch. It just sits there for 30 seconds. The same with random video ads. It'll say "the next ...

Newbie

I've been having this issue for the last week or so. I don't have premium so every once in a while Ill get an add to watch a video, except there's no ad to watch. It just sits there for 30 seconds. T...

459 Views

0 replies

1 likes

  • 459 Views
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  • 1 likes