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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107497 Views

26 replies

3 likes

  • 107497 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217457 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217457 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571670 Views

79 replies

3 likes

  • 571670 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470887 Views

577 replies

40 likes

Account
Free
  • 470887 Views
  • 577 replies
  • 40 likes

Get back one song, removed by mistake.

How can I get back a song that I removed from my playlist by mistake? I don't know the title, it happened so fast. But I know where on my playlist it was.

Newbie

How can I get back a song that I removed from my playlist by mistake? I don't know the title, it happened so fast. But I know where on my playlist it was.

Daniel

Community Legend

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

Can't install spotify (android)

When i try to install it from chrome it says that " the device isn't compatible" (samsung galaxy s5) and when i try to install it from gPlay, it says "not availible in your country" (UK)

Newbie

When i try to install it from chrome it says that " the device isn't compatible" (samsung galaxy s5) and when i try to install it from gPlay, it says "not availible in your country" (UK)

Daniel

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Payment shows as 36$ a month?!

http://imgur.com/aNJjKpXhttp://imgur.com/RY3HWWSI'm trying to subscribe to premium but in the screen where i should put my credit card it says it will cost 36$ a month. Is this right? All the people i know pays around 3.5 $Does spotify hates me? :'(

Casual Listener

http://imgur.com/aNJjKpX http://imgur.com/RY3HWWS I'm trying to subscribe to premium but in the screen where i should put my credit card it says it will cost 36$ a month. Is this right? All the p...

Daniel

Community Legend

1101 Views

1 replies

0 likes

  • 1101 Views
  • 1 replies
  • 0 likes

Spotify Android Doesn't Connect to WiFi on Android

I recently purchased a HTC One M9, and I can't seem to get Spotify to work on WiFi. Spotify works on WiFi on all of my other devices (iOS, OSX, Windows), but it can't seen to connect my M9. Spotify does work on the phone over data. I haven't tested o...

Regular

I recently purchased a HTC One M9, and I can't seem to get Spotify to work on WiFi. Spotify works on WiFi on all of my other devices (iOS, OSX, Windows), but it can't seen to connect my M9. Spotify d...

jeeprace98

Regular

1200 Views

5 replies

0 likes

  • 1200 Views
  • 5 replies
  • 0 likes

Offline Music deleted

Hi, spotify deletes my offline music and write to me "more than 3 devices" but I have only my android phone, wherespotify is installed... how can it be?Ore the music has the green flash but when I get into the offline mode, i can´t hear anything.... ...

Newbie

Hi,   spotify deletes my offline music and write to me "more than 3 devices" but I have only my android phone, where spotify is installed... how can it be? Ore the music has the green flash ...

Smr2976

Regular

978 Views

2 replies

0 likes

  • 978 Views
  • 2 replies
  • 0 likes

Playing multiple playlists

Have Spotify Premium. My 3 playlists consisting of about 1000 songs are set to play offline on my Android phone and everything seems to work fine. Does Spotify play the songs by alternating back and forth among the 3 playlists or does it play all 1 p...

Casual Listener

Have Spotify Premium. My 3 playlists consisting of about 1000 songs are set to play offline on my Android phone and everything seems to work fine.  Does Spotify play the songs by alternating bac...

Daniel

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Is there any app for running spotify premium offline music in Android Wear?

I have an sony smartwatch 3 and i'm using Google Music to listen to my favorite playlist when i'm running.Google music upload selected playlist to listen offline from the watch using my sport bluetooth buds. Is there anything similar for Spotify? Let...

Roadie

I have an sony smartwatch 3 and i'm using Google Music to listen to my favorite playlist when i'm running. Google music upload selected playlist to listen offline from the watch using my sport bluet...

Daniel

Community Legend

849 Views

1 replies

1 likes

android wear
  • 849 Views
  • 1 replies
  • 1 likes

Log in

I can't log in to my app but computer will log on and I got it to log on to this,,,, so wtf

Newbie

I can't log in to my app but computer will log on and I got it to log on to this,,,, so wtf

Nico

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

i cant redownload spotify

Hi i had some problems on My tablet (samsung galaxy 4tab) so i did a reset But Now i can t redownload spotify premium becouse google play told me that is yet installed. Thank you

Newbie

Hi i had some problems on My tablet (samsung galaxy 4tab) so i  did a reset But  Now i can t redownload spotify premium becouse  google play told me that is yet installed.  Thank ...

MichaelW

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Sound fluctuates

Sound fluctuates when headphones or aux cord is connected. Please help. Its not the phone. Had it checked out by tech support at Verizon.

Casual Listener

Sound fluctuates when headphones or aux cord is connected. Please help. Its not the phone. Had it checked out by tech support at Verizon.

ll_cool_dub

Casual Listener

914 Views

4 replies

1 likes

  • 914 Views
  • 4 replies
  • 1 likes

I cannot control the music playback on the lock screen

I just cant control the music on the lock screen after update. I usually can control it on the lock screen when i turn on my phone screen. Help pls!

Newbie

I just cant control the music on the lock screen after update. I usually can control it on the lock screen when i turn on my phone screen. Help pls!

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Solved!! Running feature is not available in app version 3

Hi there, Awesome application, even though there are 2 problems: 1. Cannot install apk from Google play. It says that "application is not compatible with your android device".I just downloaded *.apk from you web-site and installed manually, but that'...

Casual Listener

Hi there,   Awesome application, even though there are 2 problems:   1. Cannot install apk from Google play. It says that "application is not compatible with your android device". I ju...

Tackeshy

Casual Listener

787 Views

2 replies

0 likes

  • 787 Views
  • 2 replies
  • 0 likes

Change of Facebook account login

How do I resume the songs I have downloaded using my first Facebook account logging in with a second Facebook account on my Android Spotify app?

Casual Listener

How do I resume the songs I have downloaded using my first Facebook account logging in with a second Facebook account on my Android Spotify app?

Daniel

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

My music were deleted

I change my subscription from free to premium and all of the music's I saved were deleted. It's there any possible solution to this problem?

Newbie

I change my subscription from free to premium and all of the music's I saved were deleted. It's there any possible solution to this problem?

Daniel

Community Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Premium

I paid for premium again but i still have to be online to listen to all of my songs. this has never happened to me before.

Visitor

I paid for premium again but i still have to be online to listen to all of my songs. this has never happened to me before.

user-removed

Not applicable

16753 Views

6 replies

0 likes

  • 16753 Views
  • 6 replies
  • 0 likes

Solved!! Device Location

Where would I locate my android device's name in Spotify? I've been attempting to sync some local files and have made several posts, but in every solution to similiar errors people mention manually syncing their device. I am unable to do so, as I can...

Music Fan

Where would I locate my android device's name in Spotify? I've been attempting to sync some local files and have made several posts, but in every solution to similiar errors people mention manually s...

Joaker74

Music Fan

2368 Views

2 replies

0 likes

  • 2368 Views
  • 2 replies
  • 0 likes

Reestablecer contraseña

No puedo reestablacer mi contraseña. El formulario caducó dice. Ayudaaa!!!

Newbie

No puedo reestablacer mi contraseña. El formulario caducó dice. Ayudaaa!!!

Treallday

Casual Listener

694 Views

3 replies

1 likes

  • 694 Views
  • 3 replies
  • 1 likes

Sound interrupted with music coming from search

Hellow, After listening music for a few days with no problem, When hearing the music from search, the music is interrupted constantly, This doesn´ happen when I hear music from playlists. I haven´t had any problem with the internet. Thanks if somebod...

Casual Listener

Hellow,   After listening music for a few days with no problem, When hearing the music from search,  the music is interrupted constantly,  This doesn´ happen when I hear music from p...

DasPeter

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Spotify don't save some albums

I try to save some albums on my cell device Samsung Galaxy S5 with Android 4.4.2, I have a premium account, so I go to the artist page, I follow them and I save an album of this artist (Porter, for example) everything it's ok but when I close the app...

Newbie

I try to save some albums on my cell device Samsung Galaxy S5 with Android 4.4.2, I have a premium account, so I go to the artist page, I follow them and I save an album of this artist (Porter, for e...

DasPeter

Community Legend

499 Views

1 replies

0 likes

Albums don't saved on my music
  • 499 Views
  • 1 replies
  • 0 likes

Interrupted listening in "search" music

Hi, I´m using Spotify and noticed since yesterday that I can listen continously the music that I get from playlists, but if I listen to music got searching, it its interrupted again and again making it impossible to listen. Kindly tell me if you know...

Casual Listener

Hi,  I´m using Spotify and noticed since yesterday that I can listen continously the music that I get from playlists, but if I listen to music got searching, it its interrupted again and again m...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes