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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6773 Views

0 replies

7 likes

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7Gb Free space but don't download music offline - Android

Hi all! i have Frees pace bud don't download music offline (see the image in attachments). I have restarted the phone many time, but nothing. How i can download more music?In the phone i have 190 song for linstening offline, no more. Thanks in advanc...

Newbie

Hi all!   i have Frees pace bud don't download music offline  (see the image in attachments). I have restarted the phone many time, but nothing. How i can download more music? In the pho...

Daniel

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
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Galaxy S5 problem

Hi .Spotify on my s5 is really terrible .I can't seem to stream music nicely .It keeps stopping like YouTube buffering .I've never had this problem on my iPhone . it streams perfectly well on the iPhone .By the way ,I'm using my phones internal memor...

Casual Listener

Hi .Spotify on my s5 is really terrible .I can't seem to stream music nicely .It keeps stopping like YouTube buffering .I've never had this problem on my iPhone . it streams perfectly well on the iPh...

Daniel

Community Legend

657 Views

2 replies

0 likes

  • 657 Views
  • 2 replies
  • 0 likes

Saved albums on my PC do not match mobile

Randomly I only have some of my most recent saved albums showing up on my mobile account. The rest have seemed to disappear. Any solutions to get them to match up with my PC again?

Casual Listener

Randomly I only have some of my most recent saved albums showing up on my mobile account. The rest have seemed to disappear. Any solutions to get them to match up with my PC again?

Daniel

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
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Buzzing noise since the installation of Spotify on OnePlus One

I installed Spotify yesterday, because it comes free with my Fido plan, and I'm loving it. I have one problem. I get these random buzzing noises, and not just on Spotify, but everywhere, including YouTube videos, when I'm using speakers and headphone...

Newbie

I installed Spotify yesterday, because it comes free with my Fido plan, and I'm loving it. I have one problem. I get these random buzzing noises, and not just on Spotify, but everywhere, including Yo...

355 Views

0 replies

0 likes

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I've run out of space!

I'm really happy with almost everything after purchasing spotify premium! I only have one problem... I have a massive ranging taste in music! i've reached the 3333 song limit and 9999 save limit is there anyway I can save more music? I have a 64gb mi...

Newbie

I'm really happy with almost everything after purchasing spotify premium! I only have one problem... I have a massive ranging taste in music! i've reached the 3333 song limit and 9999 save limit 😕 i...

MichaelJerzak

Composer

2273 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Volume fluctuates from quiet to loud

Have samsung galaxy s6 edge, when headphone jack is plugged in the volume of each song goes up and down. Doesn't happen with any other app. Has there been a fix with this issue? Thanks

Casual Listener

Have samsung galaxy s6 edge, when headphone jack is plugged in the volume of each song goes up and down. Doesn't happen with any other app.  Has there been a fix with this issue?   Thanks

Steven_11

Newbie

37877 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Offline musics are disappearing

I'm a premium user almost the begining Spotify came to Brasil. The only reason I pay is to listen when I'm offline. But even downloaded all the musics in the playlist, when I'm offline a lot of musics doesn't play.It is boring me because probably I'm...

Casual Listener

I'm a premium user almost the begining Spotify came to Brasil. The only reason I pay is to listen when I'm offline. But even downloaded all the musics in the playlist, when I'm offline a lot of music...

leopereshz

Casual Listener

645 Views

2 replies

0 likes

Bug Playlist
Offline songs
Premium
  • 645 Views
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When unmark offline playlist the space on device is not released

When unmark an offline playlist the space on device is not released automatically. So, all the time i need to clear my entire list abd redownload all of them again ? In ios its not like this, why in android this happens ? please someine could teachs ...

Casual Listener

When unmark an offline playlist the space on device is not released automatically. So, all the time i need to clear my entire list abd redownload all of them again ? In ios its not like this, why in ...

375 Views

0 replies

0 likes

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No notification bar controls

Hi, I'm using Spotify app on Android 4.2.2, LG g2, Spotify version 2.9.0.890, and I can't see the music controls on the notification bar, I have to go into the app whenever I want to pause or change track. I don't want to reinstall the app since I'd ...

Casual Listener

Hi, I'm using Spotify app on Android 4.2.2, LG g2, Spotify version 2.9.0.890, and I can't see the music controls on the notification bar, I have to go into the app whenever I want to pause or change ...

guitarger

Casual Listener

4616 Views

2 replies

1 likes

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  • 2 replies
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Superuser Contribution Playing Multiple Playlists

Is there any way to configure Spotify to play multiple playlists, one after the other?

Casual Listener

Is there any way to configure Spotify to play multiple playlists, one after the other?

dandv

Music Fan

7702 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

No Internet Connection - Samsung Galaxy Tab S

I am connected to my WIFI and get a no internet connection error. I have checked the WIFI connection and the internet works for everything else. I have tried clearing the cache, deleting and re-installing spotify, rebooting, but nothing seems to work...

Newbie

I am connected to my WIFI and get a no internet connection error. I have checked the WIFI connection and the internet works for everything else. I have tried clearing the cache, deleting and re-insta...

Daniel

Community Legend

1145 Views

3 replies

0 likes

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  • 3 replies
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Release Notes - Spotify for Android (2.9.0)

What's new in this version (2.9.0) New: We've made our notifications and home screen widget work beautifully with TalkBack.

Community Legend

  What's new in this version (2.9.0)   New: We've made our notifications and home screen widget work beautifully with TalkBack.

Goodman

Spotify Legend

1866 Views

9 replies

0 likes

Android
Release Notes
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Solved!! Internet connection fails after phone update, can't log in!!

Hey,I have a Galaxy5S and I'm using Spotify now for quite a while. But today the internet connection wouldnt work after I installed the new update first I restarted my phone after that didn't work. I de-& re-installed spotify. Now I cant even Log in,...

Newbie

Hey, I have a Galaxy5S and I'm using Spotify now for quite a while. But today the internet connection wouldnt work after I installed the new update first I restarted my phone after that didn't work....

Ollie6

Casual Listener

590 Views

2 replies

1 likes

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album in wrong oder after adding it to my collection

I added and downloaded the auiobook 1Q84 from Haruki Murakami.After adding it to my collcetion, the order is wrong. Shuffle is disabled. Other albums doesn't seem to bee effected.I can work around that, by openig the currently playing track in full s...

Newbie

I added and downloaded the auiobook 1Q84 from Haruki Murakami. After adding it to my collcetion, the order is wrong. Shuffle is disabled. Other albums doesn't seem to bee effected. I can work aroun...

342 Views

0 replies

0 likes

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Solved!! Spotify Connect: PC <=> Onkyo OK, PC <=> Andoid Phone OK, Onkyo <=> Android Phone Not OK

I have a Problem with Spotify Connect when using my Android Phone (Version 2.9.0.890) and my Onkyo TX-NR535 (FW Version 1081-0110-0000).It works like a charm between my Onkyo and my PC (Version 1.0.6.80.g2a801a53) but not between the Onkyo and the Ph...

Casual Listener

I have a Problem with Spotify Connect when using my Android Phone (Version 2.9.0.890) and my Onkyo TX-NR535 (FW Version 1081-0110-0000). It works like a charm between my Onkyo and my PC (Version 1.0...

narf

Casual Listener

804 Views

1 replies

0 likes

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A want to know if a have to pay or upgrade,to listen to the music off line

Want to no after I've downloaded the songs in my house with my wifeDo a still get to listen to them even though iam off-line

Casual Listener

Want to no after I've downloaded the songs in my house with my wife Do a still get to listen to them even though iam off-line

OviiiOne

Community Legend

343 Views

1 replies

0 likes

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  • 1 replies
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A want to know if a have to pay or upgrade,to listen to the music off line

Want to no after I've downloaded the songs in my house with my wifeDo a still get to listen to them even though iam off-line

Casual Listener

Want to no after I've downloaded the songs in my house with my wife Do a still get to listen to them even though iam off-line

208 Views

0 replies

0 likes

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Solved!! Playlists keep redownloading

My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two days later I cleared cache and uninstalled on my ph...

Casual Listener

My playlists keep redownloading. I'm running version 2.9.0.890 on an HTC One M8 Harman Kardon edition. I first synced via the desktop client under linux. After my playlists started redownloading two ...

sgrtc

Casual Listener

715 Views

4 replies

0 likes

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  • 4 replies
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Saying offline when not.

Samsung tab 4 - just home wifi. I updated it Wednesday night because it said I had an update and well since then I can't play songs or do anything basically. It says I'm offline and there's no internet connection when I;m not as everything else works...

Casual Listener

Samsung tab 4 - just home wifi.    I updated it Wednesday night because it said I had an update and well since then I can't play songs or do anything basically. It says I'm offline  ...

hanslowbot

Music Fan

717 Views

3 replies

1 likes

  • 717 Views
  • 3 replies
  • 1 likes