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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115332 Views

27 replies

4 likes

  • 115332 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231812 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231812 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591392 Views

79 replies

3 likes

  • 591392 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485777 Views

580 replies

42 likes

Account
Free
  • 485777 Views
  • 580 replies
  • 42 likes

OMG help

I got an iphone5c a couple months ago. I downloaded spotify and subscribed to premium. The offline music is all I can listen to at home but uses up to much of my storage. So I got a nextbook ares 11 tablet 2 in 1. I downloaded spotify onto it. But my...

Newbie

I got an iphone5c a couple months ago. I downloaded spotify and subscribed to premium. The offline music is all I can listen to at home but uses up to much of my storage. So I got a nextbook ares 11 ...

camillo75

Community Legend

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

Volume control using connect lacks feedback

Hi, The volume control bar always start at zero when using my Sony Xperia Z3 with Android 5.1.1 to remote control my pc win 8. Seems that the control lacks feedback. Worked like a charm on my old iphone. This is really annoying as the volume jumps lo...

Newbie

Hi,  The volume control bar always start at zero when using my Sony Xperia Z3 with Android 5.1.1 to remote control my pc win 8. Seems that the control lacks feedback. Worked like a charm o...

camillo75

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

auto play for bluetooth still not working :/

hi team,please can this be fixed?im using htc m8 android 4.4.2other apps auto play ok using BT in my car, but not Spotify the app loads ok, but doesnt play - or sometimes it looks like it plays, but no soundthanksdan

Visitor

hi team, please can this be fixed? im using htc m8 android 4.4.2 other apps auto play ok using BT in my car, but not Spotify 😕 the app loads ok, but doesnt play - or sometimes it looks like it p...

camillo75

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Queue repeats 12 times

I'm listening to a playlist of 8 songs with no repeat or shuffle enabled, but when I go to the play queue it seems to repeat the playlist 12 times. This has been an issue for the last few builds I have noticed. I don't know if the 12x is the case all...

Regular

I'm listening to a playlist of 8 songs with no repeat or shuffle enabled, but when I go to the play queue it seems to repeat the playlist 12 times. This has been an issue for the last few builds I ha...

jean3601

Community Legend

593 Views

1 replies

0 likes

Android
Mobile
  • 593 Views
  • 1 replies
  • 0 likes

My S5 volume Autouatically lowers completely constantly! This is VERY FRUSTRATING!!!

This is VERY FRUSTRATING!!! For the past month the volume on my S5 keeps automatically lowering darn near every song. I've tried ALL of the 'solutions' on here and NONE work. I feel like I pay $10 a month then this should work. I would hate to leave ...

Casual Listener

This is VERY FRUSTRATING!!! For the past  month the volume on my S5 keeps automatically lowering darn near every song. I've tried ALL of the 'solutions' on here and NONE work. I feel like I pay ...

user-removed

Not applicable

729 Views

3 replies

0 likes

  • 729 Views
  • 3 replies
  • 0 likes

Why cant I play my local (mp3) files??

Before I begin let mw just say that yes I do have the premium subscription. I did all the steps that the website tells you to do. I can view the playlist for my local file on the mobile app (for Android), but only a few songs were downloaded, it wont...

Visitor

Before I begin let mw just say that yes I do have the premium subscription. I did all the steps that the website tells you to do. I can view the playlist for my local file on the mobile app (for Andr...

joriking

Newbie

2137 Views

4 replies

0 likes

Local files for Spotify Mobile
  • 2137 Views
  • 4 replies
  • 0 likes

Very slow change of tracks

I have the latest spotify version and I'm on a galaxy s5 version running lollipop I have about 207 songs saved to my SD card it had 64gb do problem but it takes a long time to change tracks and I'm tired of it and if it helps it's for offline tracks

Casual Listener

I have the latest spotify version and I'm on a galaxy s5 version running lollipop I have about 207 songs saved to my SD card it had 64gb do problem but it takes a long time to change tracks and I'm t...

Crushy

Casual Listener

679 Views

1 replies

0 likes

Andoiz
  • 679 Views
  • 1 replies
  • 0 likes

Solved!! Password reset

Form send by spotify is somehow not helpful to Reset passport and Respond back as this Form is no longer active! Please help

Casual Listener

Form send by spotify is somehow not helpful to Reset passport and Respond back as this Form is no longer active! Please help

Daniel

Community Legend

1149 Views

2 replies

0 likes

Password reset
  • 1149 Views
  • 2 replies
  • 0 likes

Storage

I want the music downloaded is saved on the sd and not the internal memory card. Can be done?

Visitor

I want the music downloaded is saved on the sd and not the internal memory card. Can be done?

Daniel

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Transfer cache to SD card - FAQ solutions do NOT work

Hi Community, I have the same problem as mentioned above. All the syncronized playlist are stored on the internal storage no matter what I try. - I have researched over 30+ pages (including on the ones on this forum) and have followed to the letter t...

Casual Listener

Hi Community,    I have the same problem as mentioned above. All the syncronized playlist are stored on the internal storage no matter what I try.   - I have researched over 30+ pa...

CassiaFox

Casual Listener

2513 Views

6 replies

1 likes

  • 2513 Views
  • 6 replies
  • 1 likes

Volume keeps changing on my Samsung Galaxy 5 S without me touching it

This is a super annoying problem. When I go running and listen to my Spotify playlist with my Samsung Galaxy S5 the song volumes constantly go all the way to 0 or all the way up to 10 without me touching anything on the phone. This happens whether th...

Casual Listener

This is a super annoying problem.  When I go running and listen to my Spotify playlist with my Samsung Galaxy S5 the song volumes constantly go all the way to 0 or all the way up to 10 without m...

latesastorm

Casual Listener

3414 Views

4 replies

0 likes

  • 3414 Views
  • 4 replies
  • 0 likes

Can't add to Your Music

Hey guys I have this problem now for several weeks in different forms: If I save a song via the plus sign it gets a tick in the GUI but when I switch to another playlist and then back to the other one the song I just saved has no tick nor is it in my...

Music Fan

Hey guys   I have this problem now for several weeks in different forms:   If I save a song via the plus sign it gets a tick in the GUI but when I switch to another playlist and then ba...

Daniel

Community Legend

2352 Views

11 replies

0 likes

Add an album
adding songs
Your Music
  • 2352 Views
  • 11 replies
  • 0 likes

Can't connect to Facebook

I must have screwed up my initial sign up so is there anyway of reseting the connection between the two?

Casual Listener

I must have screwed up my initial sign up so is there anyway of reseting the connection between the two?

Daniel

Community Legend

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes

Why is Spotify now forcing shuffle play on my tablet?

I got Spotify on my Kindle Fire earlier this year and I've loved it because it has allowed me to play whatever specific song I wanted, unlike Pandora which makes you listen to tons of songs and ads in the hopes that you'll someday get the one you wan...

Newbie

I got Spotify on my Kindle Fire earlier this year and I've loved it because it has allowed me to play whatever specific song I wanted, unlike Pandora which makes you listen to tons of songs and ads i...

Daniel

Community Legend

2226 Views

1 replies

0 likes

  • 2226 Views
  • 1 replies
  • 0 likes

20syl: voices keeps skipping after ~39 seconds

Title says it all, and this is the only song that does this. Sucks because the song is great, and if I skip to about 40 seconds the rest of the song plays fine.

Casual Listener

Title says it all, and this is the only song that does this. Sucks because the song is great, and if I skip to about 40 seconds the rest of the song plays fine.

Daniel

Community Legend

661 Views

3 replies

0 likes

  • 661 Views
  • 3 replies
  • 0 likes

I think there's a problem with my payment.

I began paying for premium at the beginning of this month and it's saying I haven't paid it yet but it hasn't been a month and I don't have the money to pay it right now but I will in two weeks when I'm supposed to.

Newbie

I began paying for premium at the beginning of this month and it's saying I haven't paid it yet but it hasn't been a month and I don't have the money to pay it right now but I will in two weeks when ...

Daniel

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

album several times in queue (repeat button is grey)

Hello!Since the new update I can't add an album only once to the queue. Everytime I start a song from an album the album appears several times in the queue and when I start the last song of the queue it is "refilled" again. I'm using the android app ...

Regular

Hello! Since the new update I can't add an album only once to the queue. Everytime I start a song from an album the album appears several times in the queue and when I start the last song of the q...

pmtrainer

Newbie

615 Views

1 replies

1 likes

  • 615 Views
  • 1 replies
  • 1 likes

Can't use WiFi

Hi, I have problem with Spotify app on my Android phone. I can't connect to service via WiFi. All other apps are working. I tried fresh install, but I can't even log in. When I turn WiFi off, everything works fine. After logging in over mobile data a...

Newbie

Hi, I have problem with Spotify app on my Android phone. I can't connect to service via WiFi. All other apps are working. I tried fresh install, but I can't even log in. When I turn WiFi off, everyth...

Daniel

Community Legend

1167 Views

1 replies

0 likes

Android
connection
Issues
problem
wifi
  • 1167 Views
  • 1 replies
  • 0 likes

Spotify Help

So I have got Spotify Premium, which is fantastic, however if I save tracks, they don't appear under artists or albums, why is this?

Casual Listener

So I have got Spotify Premium, which is fantastic, however if I save tracks, they don't appear under artists or albums, why is this? 

Daniel

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Can't Sync Playlist

Spotify keep asking me to "Turn on Sync over cellular to download" I already turn it on but it's not working. Anyone know how to fix this?

Casual Listener

Spotify keep asking me to "Turn on Sync over cellular to download" I already turn it on but it's not working. Anyone know how to fix this?

jonasherdegen

Community Legend

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes