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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375565 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

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'Appears On' section under Various Artists Profile

Around 4 weeks ago I was able to go on 'Various Artists' profile page and scroll to the bottom and go on 'Appears On' section to browse new album releases from 'Various Artists' but now the 'Appears On' section has dissapeared under the 'Various Arti...

Regular

Around 4 weeks ago I was able to go on 'Various Artists' profile page and scroll to the bottom and go on 'Appears On' section to browse new album releases from 'Various Artists' but now the 'Appears ...

Atif_

Regular

357 Views

1 replies

0 likes

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How Can I Access Albums From Various Artists

How can I access the list of new album releases from various artists. This was possible before the Artists Radio feature was added. Right now I can only access the list of albums created from one single artists rather than compilation albums.

Regular

How can I access the list of new album releases from various artists. This was possible before the Artists Radio feature was added. Right now I can only access the list of albums created from one sin...

Atif_

Regular

1439 Views

3 replies

0 likes

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  • 3 replies
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Playlist is lost

Can somebody help me? I am registered on my mobile with my facebook account and on my tablett with my username. On the tablett i made a big playlist of songs. On my mobile i had only few songs. Now there is no more my big playlist on my tablett. Inst...

Casual Listener

Can somebody help me? I am registered on my mobile with my facebook account and on my tablett with my username. On the tablett i made a big playlist of songs. On my mobile i had only few songs. ...

kbrooksc

Community Legend

460 Views

3 replies

0 likes

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Spotify Skipping/pausing on andriod 4.4.2

The songs will play great for 4 or 5, then start to pause, it could be once a song, or multiple times a song. it can last anywhere from 1 sec to 30 seconds. If i replay the song, it will not skip in the same place. I have uninstalled, deleted cache, ...

Newbie

The songs will play great for 4 or 5, then start to pause, it could be once a song, or multiple times a song. it can last anywhere from 1 sec to 30 seconds. If i replay the song, it will not ski...

LucyLuLuu

Roadie

405 Views

1 replies

0 likes

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Playback button does not show up on the lock screen

This is how my lock screen looks like when spotify is playing. How can I make the playback button show up?I have a Galaxy S5 running the Android 5.0 and my spotify is premium.

Newbie

This is how my lock screen looks like when spotify is playing. How can I make the playback button show up? I have a Galaxy S5 running the Android 5.0 and my spotify is premium.

254 Views

0 replies

0 likes

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Annoying Spotify widget on s5 solution

Hello, I have had a problem with the Spotify widget on the s5's lockscreen since I got it. I am in the lawn business and like to keep my phone in my jeans pocket, which after sweating from work (Texas heat), would cause the widgets pause, skip, or ex...

Newbie

Hello, I have had a problem with the Spotify widget on the s5's lockscreen since I got it. I am in the lawn business and like to keep my phone in my jeans pocket, which after sweating from work (Texa...

380 Views

0 replies

0 likes

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No noise

Song is playing after being downloaded and there is no sound, volume is up on phone and in app tried to log out and log back in, still no sound????

Newbie

Song is playing after being downloaded and there is no sound, volume is up on phone and in app tried to log out and log back in, still no sound????

245 Views

0 replies

0 likes

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green arrow but won't play offline

The problemI downloaded the songs my clicking make playlist availible offline. Green arrows appear everywhere. Once I disconnect all my internet functions it won't play. Also if I put the offline mode on before disconnecting the internet, the songs w...

Newbie

The problem I downloaded the songs my clicking make playlist availible offline. Green arrows appear everywhere. Once I disconnect all my internet functions it won't play. Also if I put the offline m...

1018 Views

0 replies

0 likes

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Why does my offline music download every time I start Spotify?

Every time I open spotify on my Android, my offline music downloads again. Anyone know what that's about?

Newbie

Every time I open spotify on my Android, my offline music downloads again. Anyone know what that's about?

425 Views

0 replies

0 likes

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Solved!! No Running Tracks on Android but does have it in Iphone.

Hi there.Used to be running every morning. Recently notice that iPhone does have the Running track that will based on the tempo of your step. But how come android doesn't have that function in the apps????

Newbie

Hi there. Used to be running every morning. Recently notice that iPhone does have the Running track that will based on the tempo of your step. But how come android doesn't have that function in th...

kbrooksc

Community Legend

641 Views

1 replies

0 likes

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  • 1 replies
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Strange Spotify Connect behaviour

Hi there, i'm using a yamaha receiver to play spotify songs with connect. That's working great. But since a few weeks i sometimes get a notification in my android phone that spotify is playing a song on my receiver ... but i'm at my office, not at ho...

Casual Listener

Hi there,   i'm using a yamaha receiver to play spotify songs with connect. That's working great. But since a few weeks i sometimes get a notification in my android phone that spotify is playi...

406 Views

0 replies

0 likes

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Latest update 3.5.0.963 doesn't show all albums

This is the first (noticeable?) bug I've encountered using Spotify on Android. I can't see all my saved albums in the Albums screen. I just see my one latest saved album. Tried resaving an album I had saved before and it appears there now but the oth...

Newbie

This is the first (noticeable?) bug I've encountered using Spotify on Android. I can't see all my saved albums in the Albums screen. I just see my one latest saved album. Tried resaving an album I ha...

360 Views

0 replies

0 likes

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Forced update cleared my downloaded tracks

Bad enough that you force me to update a working piece of software. Having it clear all my downloaded tracks, as well as reset all the 'Download' flags for the desktop app, is really pretty crappy. I had a specific set of songs setup, now I need to s...

Newbie

Bad enough that you force me to update a working piece of software.   Having it clear all my downloaded tracks, as well as reset all the 'Download' flags for the desktop app, is really pretty ...

LucyLuLuu

Roadie

620 Views

3 replies

0 likes

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Logged out of my other account can't log back in

I logged out of my premium spotify account last week. Tried to log back in, didn't recognize my password.Tried to reset it through the email link they sent me, says "password link not valid".So I'm practically donating monthly to spotify without hear...

Casual Listener

I logged out of my premium spotify account last week. Tried to log back in, didn't recognize my password. Tried to reset it through the email link they sent me, says "password link not valid". So I...

Greenmachine44

Casual Listener

758 Views

4 replies

0 likes

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Shuffle repeats first song every 3 or 4 songs?

Shuffle Play will play a song, play three others, then play the first song played again, and then start repeating all songs regardless the number of songs on the playlist. Can this be fixed?

Casual Listener

Shuffle Play will play a song, play three others, then play the first song played again, and then start repeating all songs regardless the number of songs on the playlist.  Can this be fixed?

Jordi

Community Legend

639 Views

3 replies

0 likes

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I'm not able to log on spotify on android.

I've got a Nexus 7 2013 version and it's running stock android 5.1.1 Lollipop (Non rooted). It was working fine earlier back in 5.0.2 or something. But in 5.1 it started getting annoying. Cause sometimes when I was logged in I was not able to play an...

Newbie

I've got a Nexus 7 2013 version and it's running stock android 5.1.1 Lollipop (Non rooted). It was working fine earlier back in 5.0.2 or something. But in 5.1 it started getting annoying. Cause somet...

Whippet

Casual Listener

923 Views

2 replies

0 likes

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How to show all offline music, in all playlists?

When going to My Music, and filter for offline tracks, it doesnt show offline tracks in many playlists. So, I simply cant random all offline tracks.I need to enter in each offline playlist and play it separately.Is that a bug?

Casual Listener

When going to My Music, and filter for offline tracks, it doesnt show offline tracks in many playlists. So, I simply cant random all offline tracks. I need to enter in each offline playlist and play...

Wootbeast

Casual Listener

1411 Views

4 replies

0 likes

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On the new update : Suggested songs :(

When I downloaded the new update for Spotify I got after every track I played immediately a suggested song. So I closed the app and tried it again. Now the suggested song was gone and replaced by a song from the playlist instead. This happend to me l...

Newbie

When I downloaded the new update for Spotify I got after every track I played immediately a suggested song. So I closed the app and tried it again. Now the suggested song was gone and replaced by a s...

586 Views

0 replies

0 likes

Glitch
Help
Suggesting Songs
Update
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Disabling Spotify Connect

Since a few days I am experiencing problems with playback on both my smartphone and my desktop PC caused by Spotify Connect.When I play music on my PC, playback randomly pauses and switches to a random song from the same or another playlist. Sometime...

Regular

Since a few days I am experiencing problems with playback on both my smartphone and my desktop PC caused by Spotify Connect. When I play music on my PC, playback randomly pauses and switches to a ...

lawrenrock_08

Newbie

3802 Views

8 replies

9 likes

  • 3802 Views
  • 8 replies
  • 9 likes