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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6883 Views

0 replies

7 likes

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  • 7 likes

Spotify Connect and Panasonic Viera TV Issues

So I recently upgraded to premium for the purpose of being able to use Spotify Connect on my devices at home (I have an android). My Panasonic Viera TV does not show up as an option for streaming. Is this a common issue? My other devices show up.

Newbie

So I recently upgraded to premium for the purpose of being able to use Spotify Connect on my devices at home (I have an android).  My Panasonic Viera TV does not show up as an option for streami...

toriskogen

Casual Listener

50909 Views

4 replies

7 likes

Connect
Panasonic
Viera
  • 50909 Views
  • 4 replies
  • 7 likes

Samsung s4

Hi..need help to connect spotify to work with my control buttons on steering and also touch screen on Volkwagen 2012 RCD 510 radio.Why

Newbie

Hi..need help to connect spotify to work with my control buttons on steering and also touch screen on Volkwagen 2012 RCD 510 radio. Why

mapuya19

Community Legend

400 Views

3 replies

0 likes

  • 400 Views
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Problems when using Spotify Connect

I've enjoyed using Spotify Connect since it was first introduced. I typically use it from my desktop (PC or Linux) to control the music playing out of my Android Phone while playing games or browsing the web on my PC. In the last couple days (perhaps...

Casual Listener

I've enjoyed using Spotify Connect since it was first introduced.  I typically use it from my desktop (PC or Linux) to control the music playing out of my Android Phone while playing games or br...

Daniel

Community Legend

668 Views

3 replies

0 likes

  • 668 Views
  • 3 replies
  • 0 likes

My offline music and my saved albums disappeared from my cel.

Hi! I'm a Premium user and I'm having a problem with the music on my Android cell.My offline music and my saved albums have disapeared and is not the first time it happens. Other times have happened that online my offline music dissapeared. It should...

Newbie

Hi! I'm a Premium user and I'm having a problem with the music on my Android cell. My offline music and my saved albums have disapeared and is not the first time it happens. Other times have happene...

ultimatetj

Newbie

2407 Views

5 replies

1 likes

  • 2407 Views
  • 5 replies
  • 1 likes

I can't download the premium version!

I can't download the premium version. Why? Server appear bloked!

Newbie

I can't download the premium version. Why? Server appear bloked!

Daniel

Community Legend

3859 Views

1 replies

0 likes

Version premium
  • 3859 Views
  • 1 replies
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Solved!! Can't open Spotify. Crash report

DescriptionPlease describe the problemWhen opening spotify, it crashes right away. What are the steps you took to get to the error/issue?1. Uninstalled2. Deleted files from sd card file folder3. Restarted phone/powered off for minutes.4. ReinstalledE...

Regular

Description Please describe the problem When opening spotify, it crashes right away.   What are the steps you took to get to the error/issue? 1. Uninstalled 2. Deleted file...

Daniel

Community Legend

2660 Views

5 replies

0 likes

won't load
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"Album Only" songs

When I download a full album sometimes an extra song or two will show up in my music since it's a song that someone is supposed to get when they buy the full album in real life. The problem im having is though, these songs I want to listen to are hig...

Casual Listener

When I download a full album sometimes an extra song or two will show up in my music since it's a song that someone is supposed to get when they buy the full album in real life. The problem im having...

Daniel

Community Legend

1004 Views

1 replies

0 likes

  • 1004 Views
  • 1 replies
  • 0 likes

Bug in spotify when using dual sim phone

The phone Galaxy s6 duos. The download over cellular is working ONLY when Sim1 for data transfer. I think it's a bug.Streaming works no matter what SIM card is used for data transfer.

Newbie

The phone Galaxy s6 duos.   The download over cellular is working ONLY when Sim1 for data transfer. I think it's a bug. Streaming works no matter what SIM card is used for data transfer.

Arundas

Music Fan

3288 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Solved!! WiFi problem

Hello, I have problems to connect my spotify from my android device with my home wifi , and only with it, because it works really great with other WiFi or with data connection.I already have tried to uninstall and reinstall the app, but it still does...

Newbie

Hello, I have problems to connect my spotify from my android device with my home wifi , and only with it, because it works really great with other WiFi or with data connection. I already have tried ...

Daniel

Community Legend

14621 Views

4 replies

0 likes

wifi
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Solved!! Huawei ascend mate 7

I cant activiate premium on the phone. I click on preium an hes loading for hours. What can i do? App delete but my playlists??Sorry for my english. I hope you understand my problem

Casual Listener

I cant activiate premium on the phone. I click on preium an hes loading for hours. What can i do? App delete but my playlists?? Sorry for my english. I hope you understand my problem

Eragon_1990

Casual Listener

1084 Views

4 replies

0 likes

  • 1084 Views
  • 4 replies
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Why can't I find my play lists after I upgraded to premium membership!?

I upgraded to the premium subscription followed the directions in the help section and now my play lists are gone!! I really only had like one Playlist since I'm just getting started but it was 489 songs!! Please tell me I don't have to start over ag...

Casual Listener

I upgraded to the premium subscription followed the directions in the help section and now my play lists are gone!! I really only had like one Playlist since I'm just getting started but it was 489 s...

Daniel

Community Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Unable to rewind or go back with song.

Before this last upgrade I was able to rewind or replay the song. Now the only option is to pause or go forward to the next song.

Casual Listener

Before this last upgrade I was able to rewind or replay the song. Now the only option is to pause or go forward to the next song.

Daniel

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

I can't follow artists anymore

I used to be able to follow artist but now i cant. I can follow people i know connected on Facebook but when i go to follow artists it will show "followed" but then i go back to "your music" then to "artist" and i see the same artist that i just had ...

Casual Listener

I used to be able to follow artist but now i cant. I can follow people i know connected on Facebook but when i go to follow artists it will show "followed" but then i go back to "your music" then to ...

Daniel

Community Legend

3201 Views

3 replies

0 likes

Cant follow artists
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Samsung Galaxy S6 issues

I've had a quick look over the boards and can't find anything which is fixing my problem. Apologies if this HAS already been answered, I haven't found it if so.There's a few issues - No album artwork on the lockscreen.The lockscreen widget shows the ...

Casual Listener

I've had a quick look over the boards and can't find anything which is fixing my problem. Apologies if this HAS already been answered, I haven't found it if so. There's a few issues -   No ...

Daniel

Community Legend

4093 Views

1 replies

1 likes

  • 4093 Views
  • 1 replies
  • 1 likes

[SOLVED] App locks and then reboots phone

Two days ago i decided to reinstall Spotify after trying out other services for a couple of months, but i found out that the latest version on the Play Store was hanging and then rebooting my phone (Alcatel 6033 with Android 4.1). At first i got it w...

Casual Listener

Two days ago i decided to reinstall Spotify after trying out other services for a couple of months, but i found out that the latest version on the Play Store was hanging and then rebooting my phone (...

786 Views

0 replies

1 likes

  • 786 Views
  • 0 replies
  • 1 likes

LG G4 - lag issues?

I tried searching through posts for anything on the LG G4 and came up empty. I'm thinking it's just a big issue because the phone is so new. When starting the app, it takes a very long time (>5 minutes) for everything to load to where items are click...

Casual Listener

I tried searching through posts for anything on the LG G4 and came up empty. I'm thinking it's just a big issue because the phone is so new. When starting the app, it takes a very long time (>5 mi...

adrianamel0

Newbie

2478 Views

9 replies

0 likes

  • 2478 Views
  • 9 replies
  • 0 likes

Ya no tengo espacio libre para guardas más musica

Me encantó la aplicación y tengo una cuenta premium pero ya no me deja sincronizar más musica en modo offline porque dice que se ah agotado mi espacio de almacenamiento del dispositivo, alguien me puede decir el porqué de esto? Porque en mi tarjeta m...

Newbie

Me encantó la aplicación y tengo una cuenta premium pero ya no me deja sincronizar más musica en modo offline porque dice que se ah agotado mi espacio de almacenamiento del dispositivo, alguien me pu...

Gastonvenier

Newbie

1833 Views

2 replies

0 likes

  • 1833 Views
  • 2 replies
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do not show Album Artwork on Lock Screen

Spotify shows always the album artwork to the current track on my lock screen. Can I somehow turn it of? I want to keep my usual android lockscreen.

Newbie

Spotify shows always the album artwork to the current track on my lock screen. Can I somehow turn it of? I want to keep my usual android lockscreen.

Hammymining_9

Newbie

18089 Views

6 replies

4 likes

  • 18089 Views
  • 6 replies
  • 4 likes

7Gb Free space but don't download music offline - Android

Hi all! i have Frees pace bud don't download music offline (see the image in attachments). I have restarted the phone many time, but nothing. How i can download more music?In the phone i have 190 song for linstening offline, no more. Thanks in advanc...

Newbie

Hi all!   i have Frees pace bud don't download music offline  (see the image in attachments). I have restarted the phone many time, but nothing. How i can download more music? In the pho...

Daniel

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Galaxy S5 problem

Hi .Spotify on my s5 is really terrible .I can't seem to stream music nicely .It keeps stopping like YouTube buffering .I've never had this problem on my iPhone . it streams perfectly well on the iPhone .By the way ,I'm using my phones internal memor...

Casual Listener

Hi .Spotify on my s5 is really terrible .I can't seem to stream music nicely .It keeps stopping like YouTube buffering .I've never had this problem on my iPhone . it streams perfectly well on the iPh...

Daniel

Community Legend

658 Views

2 replies

0 likes

  • 658 Views
  • 2 replies
  • 0 likes