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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115340 Views

27 replies

4 likes

  • 115340 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231835 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231835 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591425 Views

79 replies

3 likes

  • 591425 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485789 Views

580 replies

42 likes

Account
Free
  • 485789 Views
  • 580 replies
  • 42 likes

Balck screen

On Android 4.4.4After remove and clean reinstall, remove SD card, ...Alway black screen.Could it be server cash ?

Newbie

On Android 4.4.4 After remove and clean reinstall, remove SD card, ... Alway black screen. Could it be server cash ?

Daniel

Community Legend

765 Views

1 replies

0 likes

Android 4.4.4
  • 765 Views
  • 1 replies
  • 0 likes

Solved!! Option called "Sync by mobile"

Among my Android Spotify settings I have one called "Sincronizar por móvil - Desactivar recomendado (Synchronize mobile - Off recommended)". What is that option for? Thanks in advance!

Regular

Among my Android Spotify settings I have one called "Sincronizar por móvil - Desactivar recomendado (Synchronize mobile - Off recommended)". What is that option for?   Thanks in advance...

Daniel

Community Legend

16576 Views

3 replies

0 likes

  • 16576 Views
  • 3 replies
  • 0 likes

Spotify cant connect

I can not connect to SpotifyI am getting an error message " stopped Spotify " and not openSorry i can not speak English , i used Google Translator

Newbie

I can not connect to Spotify I am getting an error message " stopped Spotify " and not open Sorry i can not speak English , i used Google Translator

Daniel

Community Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Music randomly stops playing during Songs

Since i have the Spotify premium Account the Music randomly stops playing during the Songs on my Android mobile.this happens when i'm playing the Music online and offline. I hope you can help me because these problems started right after i signed in ...

Visitor

Since i have the Spotify premium Account the Music randomly stops playing during the Songs on my Android mobile. this happens when i'm playing the Music online and offline. I hope you can help me be...

Simpaty

Regular

979 Views

2 replies

0 likes

  • 979 Views
  • 2 replies
  • 0 likes

Local Files "Waiting to download"

I recently upgraded my phone to a Galaxy S6, and when I went to sync my Spotify app with my Local Files on my PC, none of them were able to sync with my phone, this after making all my Playlists available offline. For some of the playlists I have tha...

Newbie

I recently upgraded my phone to a Galaxy S6, and when I went to sync my Spotify app with my Local Files on my PC, none of them were able to sync with my phone, this after making all my Playlists avai...

alagemo

Music Fan

1572 Views

1 replies

0 likes

  • 1572 Views
  • 1 replies
  • 0 likes

Can't listen to songs

Hello, I am can't seem to find any songs by French singers Kendji Girac, and Frero Delavega and the new songs from Keen'V. Can you please put them online? Thanks Andre

Newbie

Hello, I am can't seem to find any songs by French singers Kendji Girac, and Frero Delavega and the new songs from Keen'V. Can you please put them online? Thanks Andre

Mosqueraa91

Casual Listener

730 Views

2 replies

0 likes

  • 730 Views
  • 2 replies
  • 0 likes

SOLVED: Playlists and Songs will no longer Download to device

Edit:I have resolved this issue in a most unexpected way....On my Windows 10 Desktop, attempted to start the Spotify Windows Application and recieved an error that it wasn't resoponding. I went to task manager and killed the Spotify Process.As soon a...

Newbie

Edit: I have resolved this issue in a most unexpected way.... On my Windows 10 Desktop, attempted to start the Spotify Windows Application and recieved an error that it wasn't resoponding.  I...

1006 Views

0 replies

1 likes

not downloading
Playlists
  • 1006 Views
  • 0 replies
  • 1 likes

Won't save albums (android)

Spotify is not retaining the songs and albums I'm saving. For example, I saved an album and once I stop using the app it will not capture the album. Then I have go to artist and save album again. It still hasn't been saving songs or albums. Any sugge...

Newbie

Spotify is not retaining the songs and albums I'm saving. For example, I saved an album and once I stop using the app it will not capture the album. Then I have go to artist and save album again. It ...

Nico

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Look for Facebook friends on Spotify

Trying to look for Facebook friends on Spotify, the app shows that "there is an error" and my friends "haven't Spotify yet", even if they have already subscribed Spotify.I have already tried to reinstall the app.How can I solve this problem?Thank you...

Visitor

Trying to look for Facebook friends on Spotify, the app shows that "there is an error" and my friends "haven't Spotify yet", even if they have already subscribed Spotify. I have already tried to rei...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Spotify Gutscheinkarte geholt und hab sie eingelöst doch hab ich kein Premium wieso ?

Ich hab ein HTC One bin über Facebook in Spotify angemeldet hab mir gestern eine Spotify Gutscheinkarte geholt hab sie eingelöst doch trotzdem hab ich kein Premium kann mir da jemand weiter helfen wie ich das beheben kann?Denn dann sind mal einfach 1...

Regular

Ich hab ein HTC One bin über Facebook in Spotify angemeldet hab mir gestern eine Spotify Gutscheinkarte geholt hab sie eingelöst doch trotzdem hab ich kein Premium kann mir da jemand weiter helfen wi...

NoahGustavo

Casual Listener

14971 Views

11 replies

1 likes

  • 14971 Views
  • 11 replies
  • 1 likes

Solved!! How to play local files on my Android device

I can play local files on my PC, but i have no idea how to add them on adroid device? My pc is connected wired, but everytime i try to play the playlist, it wont play. but it works on my PC.

Casual Listener

I can play local files on my PC, but i have no idea how to add them on adroid device? My pc is connected wired, but everytime i try to play the playlist, it wont play. but it works on my PC.

Tywnnvlad

Casual Listener

1075 Views

5 replies

0 likes

  • 1075 Views
  • 5 replies
  • 0 likes

Bring back the old Spotify player from v2.8

I don't really like the zoom in and out transition of album art. That redesign also made the album arts smaller. I downgraded to Spotify 2.8 because of that.

Newbie

I don't really like the zoom in and out transition of album art. That redesign also made the album arts smaller. I downgraded to Spotify 2.8 because of that.

user-removed

Not applicable

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Tips for managing large music collections for offline play?

I have more music than fits on my mobile devices (Walkman and smartphone). I initially generated "Master" playlists for each music genre, but they are too large to fit in offline mode. Then I created "Mobile" lists with just a fraction of the songs o...

Regular

I have more music than fits on my mobile devices (Walkman and smartphone). I initially generated "Master" playlists for each music genre, but they are too large to fit in offline mode. Then I created...

asdfasdfkl

Regular

1023 Views

2 replies

0 likes

  • 1023 Views
  • 2 replies
  • 0 likes

Vodafone Türkiye Spotify abone sorunu

3 aylık kampanya için başvurdum, ücret kesildi. Premium şifresi için mesaj gönderin denildi ama şifre gelmedi. Vodafone ile aranızda olan sorunu çözün yoksa deezer aboneliğimi devam ettireceğim

Newbie

3 aylık kampanya için başvurdum, ücret kesildi. Premium şifresi için mesaj gönderin denildi ama şifre gelmedi. Vodafone ile aranızda olan sorunu çözün yoksa deezer aboneliğimi devam ettireceğim

822 Views

0 replies

2 likes

  • 822 Views
  • 0 replies
  • 2 likes

How do I charge the premium to my phone bill

After my 3 Month $0.99 premium was over I canceled my Premium and then a couple days later I wanted to get Spotify Premium and charge it to my phone bill but I can't seem to find the "Boku for Spotify Premium" payment option and I don't know what to ...

Newbie

After my 3 Month $0.99 premium was over I canceled my Premium and then a couple days later I wanted to get Spotify Premium and charge it to my phone bill but I can't seem to find the "Boku for Spotif...

1451 Views

0 replies

0 likes

  • 1451 Views
  • 0 replies
  • 0 likes

Android volume changes bug

unning the spotify app version 3.1.0.117 on Android 5.1.1 on am s6 edge. The volume bounces around on every single song noattercliffe if I have equaliser enabled or not or crossfade on or not. Happens on Bluetooth and headphones.Is there a fix for th...

Casual Listener

unning the spotify app version 3.1.0.117 on Android 5.1.1 on am s6 edge. The volume bounces around on every single song noattercliffe if I have equaliser enabled or not or crossfade on or not. Happen...

jrgray6

Newbie

1212 Views

2 replies

2 likes

  • 1212 Views
  • 2 replies
  • 2 likes

Android App no longer keeps my login info after powering device off

I've had my Android Car Stereo for about 9 months and kept my free spotify account on it.Starting last week, my login is no longer saved when I reboot the device.My friend used his premium account on it instead and it will keep the login info even af...

Newbie

I've had my Android Car Stereo for about 9 months and kept my free spotify account on it. Starting last week, my login is no longer saved when I reboot the device. My friend used his premium accoun...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Offline Playlists are getting deleted

Hi, I am using Spotify with a premium account. Since years of 0 problems, I have now a issue, that the offline playlists on my mobile phone (Galaxy S5, 128GB SD card) are getting deleted every few days. Im using spotify on my desktop pc and in my off...

Casual Listener

Hi,   I am using Spotify with a premium account. Since years of 0 problems, I have now a issue, that the offline playlists on my mobile phone (Galaxy S5, 128GB SD card) are getting deleted eve...

ducksoup084

Regular

881 Views

6 replies

0 likes

  • 881 Views
  • 6 replies
  • 0 likes

All Songs and Albums Gone on Mobile Device Only- Web OK

Hello- Two days ago I logged onto my mobile device (Samsung S5) and all of my songs and albums list were empty. My playlists were still there and complete. I logged onto the web player and all of my songs and albums were on there, so they are still l...

Casual Listener

Hello-  Two days ago I logged onto my mobile device (Samsung S5) and all of my songs and albums list were empty. My playlists were still there and complete. I logged onto the web player and all ...

hiltshop

Casual Listener

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Can't share with Spotify friends

I have a friend who's on Spotify but doesn't have a facebook. I'm "following" them, and vice versa, however, I can't send them songs through spotify on my android app. I can send them songs via the desktop app on my windows computer, but it won't let...

Newbie

I have a friend who's on Spotify but doesn't have a facebook. I'm "following" them, and vice versa, however, I can't send them songs through spotify on my android app. I can send them songs via the d...

camillo75

Community Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes