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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118860 Views

27 replies

4 likes

  • 118860 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239805 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239805 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600742 Views

79 replies

3 likes

  • 600742 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493108 Views

581 replies

42 likes

Account
Free
  • 493108 Views
  • 581 replies
  • 42 likes

Kitkat default Storage analyser treats cache on external SD card as Internal Storage

Hi, I know that Spotify saves offline music to my SD Card, using external file managers the cache is correctly detected in external SD, however the kitkat default storage analyser reports cache to be stored as internal file storage. I have tested thi...

Music Fan

Hi, I know that Spotify saves offline music to my SD Card, using external file managers the cache is correctly detected in external SD, however the kitkat default storage analyser reports cache to be...

Daniel

Community Legend

774 Views

4 replies

0 likes

  • 774 Views
  • 4 replies
  • 0 likes

Solved!! DSP Manager fails on certain artists (weird!)

Dear all I use Cyanogenmod 12 on my Samsung Galaxy Note 3. DSP manager never failed me yet, but now I am trying to listen to Arms and Sleepers - Swim and if I stream the audio, DSP manager works fine. But if I download the album and then play it, DSP...

Casual Listener

Dear all   I use Cyanogenmod 12 on my Samsung Galaxy Note 3. DSP manager never failed me yet, but now I am trying to listen to Arms and Sleepers - Swim and if I stream the audio, DSP manager w...

meanrat

Casual Listener

1338 Views

4 replies

0 likes

  • 1338 Views
  • 4 replies
  • 0 likes

Samsung Galaxy S6 - Spotify stuck at logging in screen.

It won't work for any account I try logging into. Even if I'm not connected to the internet or anything it still just stays stuck at logging in. I've tried:-clearing data/cache, force stopping and uninstalling, resetting my phone and then reinstallin...

Casual Listener

It won't work for any account I try logging into. Even if I'm not connected to the internet or anything it still just stays stuck at logging in.   I've tried: -clearing data/cache, force stop...

Daniel

Community Legend

972 Views

3 replies

0 likes

  • 972 Views
  • 3 replies
  • 0 likes

Changed fine - no account

Had to change my broken s6. Replacement done has no details of my account or playlist so or previously played music. What do I do?

Visitor

Had to change my broken s6. Replacement done has no details of my account or playlist so or previously played music. What do I do?

Daniel

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Spotify is constantly crashing when using other apps in parallel on Android

HelloIt's quite frustrating to use Spotify. When i have it running in the background and switch to Chrome, or really any other app, it happens very often, that Spotify crashes. With that, I mean, that music stops and I have to start it again.What can...

Casual Listener

Hello It's quite frustrating to use Spotify. When i have it running in the background and switch to Chrome, or really any other app, it happens very often, that Spotify crashes. With that, I mean,...

Daniel

Community Legend

1568 Views

3 replies

0 likes

  • 1568 Views
  • 3 replies
  • 0 likes

[Android] Local Files doesn't exist

Hello,I followed the instructions on how to find Local Files from my phone, and the playlist titled 'Local Files' does not appear at all.To reproduce the issue: click the menu button-->your music-->playlistsLook for 'Local Files'I have scanned all An...

Newbie

Hello, I followed the instructions on how to find Local Files from my phone, and the playlist titled 'Local Files' does not appear at all. To reproduce the issue: click the menu button-->you...

Daniel

Community Legend

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes

Re: Howto: Recover your own playlist(s)

No, I want to know how to get Spotify on screen. There must be some correct way. I haven't lost any playlists, obvious from my Android, and what I was playing before I came on to the Community was Discover Weekly. All there.

Casual Listener

  No, I want to know how to get Spotify on screen.  There must be some correct way.   I haven't lost any playlists, obvious from my Android, and what I was playing before I came on ...

Daniel

Community Legend

2423 Views

1 replies

0 likes

  • 2423 Views
  • 1 replies
  • 0 likes

Can't go online if using wifi

Hey there, I got a premium account and I log in via facebook. I got a htc mini 2. My problem is that when I'm at home I can not go online while my wifi is turned on. I can go online when I use my mobile date though. Anyone has had the same problem an...

Newbie

Hey there, I got a premium account and I log in via facebook. I got a htc mini 2. My problem is that when I'm at home I can not go online while my wifi is turned on. I can go online when I use my mob...

Daniel

Community Legend

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes

Can't access my account or play please help

Various issues. First told me had 2 acc. So got into the right one then said offline won't play and to reinstall. I did and not can't get in this time so try reset password says link not valid. Shows offline even when. Connected to WiFi. Can't find a...

Visitor

Various issues. First told me had 2 acc. So got into the right one then said offline won't play and to reinstall. I did and not can't get in this time so try reset password says link not valid. Shows...

Daniel

Community Legend

495 Views

1 replies

0 likes

Spotify
  • 495 Views
  • 1 replies
  • 0 likes

Sperrbildschirm

Ich habe ständig den letzten Interpreten in meinem Sperrbildschirm. Spotify ist komplett beendet. Wie kann das abgestellt werden? ?

Newbie

Ich habe ständig den letzten Interpreten in meinem Sperrbildschirm. Spotify ist komplett beendet. Wie kann das abgestellt werden? ?

Daniel

Community Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

Changed fone - lost account

HiI dropped my new S6 fone and had to get a replacement. My replacement wont recognise that I have a premium account and so has none of my saved playlists or tunes. Any ideas what I need to do next?

Visitor

Hi I dropped my new S6 fone and had to get a replacement.  My replacement wont recognise that I have a premium account and so has none of my saved playlists or tunes.  Any ideas what I nee...

driveflanger

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

[Android][Other] Android Auto polish

As a new user to Android Auto, I'm a bit disappointed with a few things the Spotify app is missing. I'm unable to see all of my playlists, only the top 10 or soI'm unable to see any track lists in a playlist to find a song (though Spotify on CarPlay ...

Newbie

As a new user to Android Auto, I'm a bit disappointed with a few things the Spotify app is missing.   I'm unable to see all of my playlists, only the top 10 or so I'm unable to see any track...

Nolegrl88

Roadie

1601 Views

3 replies

0 likes

Android
Other
  • 1601 Views
  • 3 replies
  • 0 likes

Android Auto Issue

Hello,I'm using Android Auto. Spotify works wonderfully, but I am having issues displaying all of my playlists. It only shows a preselected number. Is there anyway to rectify this? Mark H

Newbie

Hello, I'm using Android Auto. Spotify works wonderfully, but I am having issues displaying all of my playlists. It only shows a preselected number. Is there anyway to rectify this?   Mark H

Nolegrl88

Roadie

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Solved!! Can't pick songs on mobile app anymore

I just started using spotify last week. I also got the mobile app at the same time. I have a galaxy s2 epic 4g. Last night got on the app to listen to something after about a day of not being on and there were "changes." I can no longer pick a song o...

Casual Listener

I just started using spotify last week. I also got the mobile app at the same time. I have a galaxy s2 epic 4g. Last night got on the app to listen to something after about a day of not being on and ...

nazishibraheem

Newbie

14277 Views

11 replies

0 likes

  • 14277 Views
  • 11 replies
  • 0 likes

Saved songs just dissapeared

Hi, I have premium version on my Samsung galaxy note 4, android 5.1.1. The second time since last week my saved songs made grey! Last time I just redownload all songs but now I want to know how to stop this. I have my songs on sd card and It wasn't t...

Newbie

Hi, I have premium version on my Samsung galaxy note 4, android 5.1.1. The second time since last week my saved songs made grey! Last time I just redownload all songs but now I want to know how to st...

Nico

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Help - Android phone freezes when the 30 minute ad free message tries to play

It started with just the windows 10 ad. Now it's almost all of them. I get the message that the next 30 minutes are ad free if I watch the next message, then as the message starts to play, it freezes. There are 2 freeze levels I get. The partial, whe...

Newbie

It started with just the windows 10 ad. Now it's almost all of them.   I get the message that the next 30 minutes are ad free if I watch the next message, then as the message starts to play, i...

whitecar

Casual Listener

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Song changing when I press the power button on my phone

Okay so I noticed that when I'm listening to music and I'm on the screen with my playlist and then press the power button to turn off the screen, the song will change. And this doesn't happen every single time, it's random. It also happens sometimes ...

Casual Listener

  Okay so I noticed that when I'm listening to music and I'm on the screen with my playlist and then press the power button to turn off the screen, the song will change. And this doesn't ...

Daniel

Community Legend

2383 Views

3 replies

1 likes

  • 2383 Views
  • 3 replies
  • 1 likes

galaxy 6, can't install app

I am unable to download the spotify app on galaxy 6. The icon shows up saying it installed, but it is no where in the phone. The app did install on a tablet (through the phone) that is linked up with the phone....I have created an account on the prem...

Casual Listener

I am unable to download the spotify app on galaxy 6. The icon shows up saying it installed, but it is no where in the phone. The app did install on a tablet (through the phone) that is linked up with...

Daniel

Community Legend

1920 Views

3 replies

0 likes

  • 1920 Views
  • 3 replies
  • 0 likes

Solved!! Release Notes - Spotify for Android (3.4)

What's new in this version (3.4) New: Now you can start Artist Radio from any artist page.

Spotify

  What's new in this version (3.4)   New: Now you can start Artist Radio from any artist page.

Daniel

Community Legend

5006 Views

13 replies

0 likes

  • 5006 Views
  • 13 replies
  • 0 likes

Solved!! Interruption between Android an car-audiasystem via bluetooth

Hello,when I am heraring offline from my smartphone - connecting via bluetooth to my audio-car system, there are always short interuptions.I don't know why. The bluetooth works correctly when I am listening from smartphone to car-audio via bluethoots...

Casual Listener

Hello, when I am heraring offline from my smartphone - connecting via bluetooth to my audio-car system, there are always short interuptions. I don't know why. The bluetooth works correctly when I a...

wilfriedpolin

Casual Listener

1335 Views

2 replies

0 likes

  • 1335 Views
  • 2 replies
  • 0 likes