Tracks not playing offline + incomplete downloads

Hoping this is a well trodden path... Tracks repeatedly downloading despite previously showing as downloaded and available offline, and then automatically un-downloading for some reason. Tracks showing as available offline do not play offline, and Sp...

• PTM333
• Newbie
• Hoping this is a well trodden path...    Tracks repeatedly downloading despite previously showing as downloaded and available offline, and then automatically un-downloading for some reaso...
• 2015-08-04 12:24:44 PM
• 430 Views
• 0 replies
• 0 likes

Can't pay via phone despite having £10 credit avaliable. Exceeded active subscriptions? Please help

Hi,I tried to pay via phone credit as I am currently awaiting a replacement bank card. When I past my number into the app followed by the code I received I am told I have exceeded the amount of active subscriptions I have! I only have one Spotify acc...

• chrisnicklin
• Newbie
• Hi, I tried to pay via phone credit as I am currently awaiting a replacement bank card. When I past my number into the app followed by the code I received I am told I have exceeded the amount of act...
• 2015-08-04 10:28:47 AM
• 283 Views
• 0 replies
• 0 likes

Resume playing on different device

Hi, everytime when I try to login on Spotify on my android phone I get the error message that it is currently not availabe to log in.I tried it different times but I got always the same error message. Can someone help me? Thanks a lot in advance. PS:...

• Buenyamin-kilin
• Casual Listener
• Hi,   everytime when I try to login on Spotify on my android phone I get the error message that it is currently not availabe to log in. I tried it different times but I got always the same er...
• 2015-08-01 11:20:19 PM
• 2015-08-04 6:31:40 AM
• Buenyamin-kilin
• Casual Listener
• 567 Views
• 2 replies
• 0 likes
• Login

spotify doesn`t save to sd card

Hi, it's not working. I followed the (pretty useless) "delete your cache in settings" and also reinstalled the app. Still,when syncing an Offline Playlist it saves to the phone, NOT the SD Card. Any ideas or help on this pretty major bug?

• hellomrjones
• Casual Listener
• Hi,   it's not working. I followed the (pretty useless) "delete your cache in settings" and also reinstalled the app. Still,when syncing an Offline Playlist it saves to the phone, NOT the SD C...
• 2015-08-03 10:04:49 PM
• 2015-08-03 10:21:28 PM
• hellomrjones
• Casual Listener
• 363 Views
• 2 replies
• 0 likes

bluetooth problem / Samsung S3 mini

Hi there,since this morning I have bt connection problems with my headphones. The display shows "Bluetooth-Freigabe angehalten" (which means "bt connection stopped") and my headphones loose connection. After a few seconds it reconnects, but when the ...

• makketing
• Newbie
• Hi there, since this morning I have bt connection problems with my headphones. The display shows "Bluetooth-Freigabe angehalten" (which means "bt connection stopped") and my headphones loose connect...
• 2015-08-03 10:19:51 PM
• 469 Views
• 0 replies
• 0 likes

Bluetooth connection with Porsche PCM does not work

When I play a playlist with my android mobile phone ( xperiaz3) on my Porsche PCM Entertainment sytem ( connection via bluetooth) the playlist starts to play but after every 15 seconds the next song is played resp started. With my old mobile phone al...

• Alexy1
• Newbie
• When I play a playlist  with  my android mobile phone ( xperiaz3) on my  Porsche PCM Entertainment sytem ( connection via bluetooth) the playlist starts to play but after every 15...
• 2015-08-03 8:11:36 PM
• 1021 Views
• 0 replies
• 0 likes

Spotify content blocked

I'am using a Samsung Galaxy s5. There is a option you can hide sensitive content. messages from Whats app, Facebook will be blocked so they can't be read on the lock screen of your phone. But when I use spotify the content also is blocked so I can't ...

• jordivano
• Newbie
• I'am using a Samsung Galaxy s5. There is a option you can hide sensitive content. messages from Whats app, Facebook will be blocked so they can't be read on the lock screen of your phone. But wh...
• 2015-08-03 4:53:24 PM
• 213 Views
• 0 replies
• 0 likes

I cannot get into my account!

I do not remember my password for my wisconsinlove account, it has 17 playlists, and is a premium account and the account I want connected to fb. I have tried everything, so I created a new accounto with a different email but I want my playlists or t...

• BlondeGirlie
• Casual Listener
• I do not remember my password for my wisconsinlove account, it has 17 playlists, and is a premium account and the account I want connected to fb. I have tried everything, so I created a new accounto ...
• 2015-08-01 2:13:01 PM
• 2015-08-03 4:50:20 PM
• BlondeGirlie
• Casual Listener
• 329 Views
• 2 replies
• 0 likes

Help

What does it mean offline if I'm connected to wifi????

• Tskinner1515
• Newbie
• What does it mean offline if I'm connected to wifi????
• 2015-08-02 8:10:32 AM
• 2015-08-03 3:39:15 PM
• Skellingtor
• Community Legend
• 360 Views
• 1 replies
• 0 likes

I can't open the app

• Mosomomu
• Casual Listener
• 2015-08-01 8:43:39 PM
• 2015-08-03 7:54:11 AM
• RoyHS00
• Newbie
• 278 Views
• 3 replies
• 0 likes

Listening offline only once?

Just got Spotify. Went to listen to the playlist offline and I could only listen to the song once. Is this how Spotify works? Do I have wrong setting on my android tab? Thanks for your help

• Bmc
• Newbie
• Just got Spotify. Went to listen to the playlist offline and I could only listen to the song once. Is this how Spotify works? Do I have wrong setting on my android tab? Thanks for your help
• 2015-08-03 4:50:04 AM
• 2015-08-03 5:16:23 AM
• ErickRGuetta
• Community Legend
• 224 Views
• 1 replies
• 0 likes

solved (erase this)

Solved

• bq_spartan
• Newbie
• Solved
• 2015-08-03 1:40:20 AM
• 216 Views
• 0 replies
• 0 likes

Recent Increased in Data Usage

I use Spotify a lot, and I have the quality set to high, which it has been since I started using spotify, however recently my data usage for spotify has gone through the roof. My last 3 billing cycles spotify data usage ranged from 400Mb to 800Mb in ...

• Jacobw329
• Casual Listener
• I use Spotify a lot, and I have the quality set to high, which it has been since I started using spotify, however recently my data usage for spotify has gone through the roof. My last 3 billing cycle...
• 2015-08-02 5:47:48 PM
• 239 Views
• 0 replies
• 0 likes

Spotify on tablet got same limitation as on mobile

Spotify say that without premium we can listen any song on PC or Tablet, and the random play is only on mobile. That's wrong, on my tablet (galxy note pro 12.2), i only have the fukin' random play. Spotify really sux. THAT is the legal offer of music...

• sapasss
• Music Fan
• Spotify say that without premium we can listen any song on PC or Tablet, and the random play is only on mobile. That's wrong, on my tablet (galxy note pro 12.2), i only have the fukin' random play. S...
• 2015-07-31 10:01:15 PM
• 2015-08-02 5:21:25 PM
• sapasss
• Music Fan
• 1032 Views
• 2 replies
• 0 likes

I am uninstalling spotify

I have read so many posts about this it makes me mad.I installed spotify today, and it hijacked my S5's lockscreen with a spotify Screensaver.I hate not having control of my phone you absolute wanders.

• johnflavell
• Newbie
• I have read so many posts about this it makes me mad. I installed spotify today, and it hijacked my S5's lockscreen with a spotify Screensaver. I hate not having control of my phone you absolute wa...
• 2015-08-02 2:11:52 PM
• 236 Views
• 0 replies
• 0 likes

Can you download music if you have premium

Can you download your music from Spotify if you have the premium to your Android music media player or can they be save to your SD card

• Wademilw8869
• Newbie
• Can you download your music from Spotify if you have the premium to your Android music media player or can they be save to your SD card
• 2015-07-31 5:24:50 PM
• 2015-08-01 10:10:40 PM
• driveflanger
• Community Legend
• 1202 Views
• 3 replies
• 0 likes

Payment

My card had zero balance and now I received an overdraft from the bank could you credit my 9.99 back

• bawnation
• Newbie
• My card had zero balance and now I received an overdraft from the bank could you credit my 9.99 back
• 2015-07-31 12:20:06 PM
• 2015-08-01 9:45:36 PM
• ste_wilko
• Music Fan
• 255 Views
• 1 replies
• 0 likes