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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210961 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210961 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561480 Views

78 replies

3 likes

  • 561480 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463256 Views

575 replies

39 likes

Account
Free
  • 463256 Views
  • 575 replies
  • 39 likes

Solved!! 0.5.9.28 APK

Hi,   Can anyone post the link to the latest apk release?   thanks.

Casual Listener

Hi,   Can anyone post the link to the latest apk release?   thanks.

hankiepankie23

Newbie

2611 Views

6 replies

0 likes

  • 2611 Views
  • 6 replies
  • 0 likes

Clear data

I'm a bit new to this.I have Spotify free and my android Huawei has run out of internal memory ( the app. won't allow me to 'move to SD' card). There is a huge 1.4GB of data there. The question is if I select 'clear data' will I lose my play lists? B...

Music Fan

I'm a bit new to this. I have Spotify free and my android Huawei has run out of internal memory ( the app. won't allow me to 'move to SD' card). There is a huge 1.4GB of data there. The question is ...

Daniel

Community Legend

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Clear data

I'm a bit new to this.I have Spotify free and my android Huawei has run out of internal memory ( the app. won't allow me to 'move to SD' card). There is a huge 1.4GB of data there. The question is if I select 'clear data' will I lose my play lists? B...

Music Fan

I'm a bit new to this. I have Spotify free and my android Huawei has run out of internal memory ( the app. won't allow me to 'move to SD' card). There is a huge 1.4GB of data there. The question is ...

Daniel

Community Legend

18000 Views

1 replies

1 likes

  • 18000 Views
  • 1 replies
  • 1 likes

problem

I have lost the spotify appy button thing

Newbie

I have lost the spotify appy button thing

Daniel

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Solved!! Premium user: Can't find the play button, only "Shuffle Play"

Hi, I'm a premium spotify user, I want to play a playlist in my account, but the only play button I have is shuffle, I don't want to shuffle play, I want to play track 1, 2, 3, 4 in order because the songs follow each other they aren't random and lis...

Casual Listener

Hi,   I'm a premium spotify user, I want to play a playlist in my account, but the only play button I have is shuffle, I don't want to shuffle play, I want to play track 1, 2, 3, 4 in order ...

Fcmanzella

Newbie

813 Views

2 replies

0 likes

  • 813 Views
  • 2 replies
  • 0 likes

why does Spotify stopped playing when i do something else like browse facebook, go see my messages?

why does Spotify stopped playing whenever i do something else on my phone like browse facebook, or read my phone messages, or open a link to read something? some other music apps like Jango lets you do whatever you want, but it keeps playing ur playl...

Regular

why does Spotify stopped playing whenever i do something else on my phone like browse facebook, or read my phone messages, or open a link to read something? some other music apps like Jango lets you ...

paulinthought

Music Fan

3425 Views

6 replies

0 likes

  • 3425 Views
  • 6 replies
  • 0 likes

Clear play queue

Is there a way to only use the play queue without having to have "Next Tracks" in the list? What I'm trying to do is add an album to the queue so I can play it. I want to then add another album after the first and so on. I love to pick just one album...

Regular

Is there a way to only use the play queue without having to have "Next Tracks" in the list?   What I'm trying to do is add an album to the queue so I can play it. I want to then add another al...

AndyFraser

Regular

594 Views

2 replies

0 likes

  • 594 Views
  • 2 replies
  • 0 likes

Solved!! TR; Kullanıcımı değiştirmek?

Arkadaşlar ben spotify'a facebookdan bağlanıyorum. Facebookumu kaldırcam ama spotify üyeliğim iptal olur. Üyeliğimi nasıl standarta çevirebilirim?

Casual Listener

Arkadaşlar ben spotify'a facebookdan bağlanıyorum. Facebookumu kaldırcam ama spotify üyeliğim iptal olur. Üyeliğimi nasıl standarta çevirebilirim?

Chef-Star

Casual Listener

656 Views

3 replies

0 likes

  • 656 Views
  • 3 replies
  • 0 likes

I can't get my premium

I've had premium for years, but after reinstalling the app, It keeps telling me that I don't have it. How do I get my premium (that I have paid for) back?

Newbie

I've had premium for years, but after reinstalling the app, It keeps telling me that I don't have it. How do I get my premium (that I have paid for) back?

Jordi

Community Legend

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

I can't use Premium on my Huawei P8

I got a new smartphone, the Huawei Ascend P8. Unfortunately I can't use the premium functions, I just can select Shuffle when I search a song. I already reinstalled the app but it doesn't work yet, there appears that I use Spotify Free although I bou...

Newbie

I got a new smartphone, the Huawei Ascend P8. Unfortunately I can't use the premium functions, I just can select Shuffle when I search a song. I already reinstalled the app but it doesn't work yet, t...

jean3601

Community Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Volume issues when played on Galaxy S6 Edge.

I have upgraded my phone to S6 Edge. The sound level fluxuates on all songs? One minute normal level then loud then quiet? It is really inconsistant and really annoying.I have never had this problem before on previous galaxy phones.I believe my setti...

Newbie

I have upgraded my phone to S6 Edge. The sound level fluxuates on all songs? One minute normal level then loud then quiet? It is really inconsistant and really annoying. I have never had this proble...

Daniel

Community Legend

952 Views

3 replies

0 likes

  • 952 Views
  • 3 replies
  • 0 likes

Spotify not downloading songs completely

I'm using an LG G4 running lollipop. I also had this issue on my LG G3 running kit Kat. I download albums for offline listening on my micro sd card, but some of the songs only download like 10 seconds or less of the song and then it skips to the next...

Regular

I'm using an LG G4 running lollipop. I also had this issue on my LG G3 running kit Kat. I download albums for offline listening on my micro sd card, but some of the songs only download like 10 second...

Daniel

Community Legend

1449 Views

2 replies

0 likes

  • 1449 Views
  • 2 replies
  • 0 likes

Spotify skips songs frequently without my input

Recently spotify has been acting up a bunch on my phone and I am considering not renewing my subscription as a result. When I select a song to play spotify immediately chooses the next song under it. Sometimes it doesn't even play that one and will s...

Newbie

Recently spotify has been acting up a bunch on my phone and I am considering not renewing my subscription as a result. When I select a song to play spotify immediately chooses the next song under it....

Daniel

Community Legend

1118 Views

1 replies

0 likes

bug report
Playback problem
quality
skips
  • 1118 Views
  • 1 replies
  • 0 likes

I can't sync the song I want and I'm premium

My problem is that I can't sync the song i want but I have to sync the full album to listen to the song offlinePlease help me it makes me angry

Casual Listener

My problem is that I can't sync the song i want but I have to sync the full album to listen to the song offline Please help me it makes me angry 😞

Daniel

Community Legend

882 Views

6 replies

0 likes

  • 882 Views
  • 6 replies
  • 0 likes

Solved!! Spotify stuck on Login

Hi, I've never posted before so I'm sorry if I'm doing something wrong. I've looked on the forum but can't seem to find a solution to my problem.I recently got an Asus tablet (fonepad 7) - KitKat. I installed Spotify but after I try to login through ...

Regular

Hi,    I've never posted before so I'm sorry if I'm doing something wrong.  I've looked on the forum but can't seem to find a solution to my problem. I recently got an Asus tab...

derekecook

Newbie

5971 Views

11 replies

0 likes

  • 5971 Views
  • 11 replies
  • 0 likes

Droid Razr Xt912 Wi-Fi Issues

Hello! So after some some tinkering, I was finally able to login into Spotify and get some music going... But alas, a new problem arose. When I switch my Wi-fi On, Spotify connect is all of a sudden not available. When I switch it off and go on 4G, M...

Casual Listener

  Hello!  So after some some tinkering, I was finally able to login into Spotify and get some music going... But alas, a new problem arose.   When I switch my Wi-fi On, Spotify conn...

Mekasim

Casual Listener

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

usage of iOS account on android

I have an iPhone that last Saturday I left fell into the toilet. Now I have a temporary Samsung that I installed Spotify but I can't login at the Premium account I have on the iPhone. How can I use the same account?

Regular

I have an iPhone that last Saturday I left fell into the toilet. Now I have a temporary Samsung that I installed Spotify but I can't login at the Premium account I have on the iPhone. How can I use t...

Daniel

Community Legend

973 Views

9 replies

0 likes

  • 973 Views
  • 9 replies
  • 0 likes

I have a premium account, but I forgot my username . Where can I get these questions . I have my acc

I have a premium account, but I forgot my username . Where can I get these questions . I have my account with KPN .

Newbie

I have a premium account, but I forgot my username . Where can I get these questions . I have my account with KPN .

Daniel

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Terms & Conditions

Unfortunately i clicked not now when it asked me if i wanted to accept the new terms & conditions, i didnt mean to press not now. I now only have 29 days of premium and im still going to be charged so how can accept the new terms & conditions?

Newbie

Unfortunately i clicked not now when it asked me if i wanted to accept the new terms & conditions, i didnt mean to press not now. I now only have 29 days of premium and im still going to be charg...

chevkat

Newbie

948 Views

3 replies

0 likes

  • 948 Views
  • 3 replies
  • 0 likes

Solved!! Restarting my phone duplicates it as an offline device

I've run into a problem with my phone, a Samsung Galaxy Note 4. I need to reboot it every now and then (to fix an odd stuttering bug on bluetooth), but the problem is, everytime I reboot, Spotify is unable to recognize it, so it adds a duplicate of t...

Casual Listener

I've run into a problem with my phone, a Samsung Galaxy Note 4. I need to reboot it every now and then (to fix an odd stuttering bug on bluetooth), but the problem is, everytime I reboot, Spotify is ...

calum_c

Casual Listener

2073 Views

4 replies

0 likes

  • 2073 Views
  • 4 replies
  • 0 likes