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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107453 Views

26 replies

3 likes

  • 107453 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217400 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217400 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571575 Views

79 replies

3 likes

  • 571575 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470818 Views

577 replies

40 likes

Account
Free
  • 470818 Views
  • 577 replies
  • 40 likes

Login error

I have a new phone and when trying to login via either email or Facebook it keeps telling me that the account already exists.

Casual Listener

I have a new phone and when trying to login via either email or Facebook it keeps telling me that the account already exists.

Daniel

Community Legend

717 Views

3 replies

0 likes

  • 717 Views
  • 3 replies
  • 0 likes

Connecting Laptop to Android

Hello, Now that we have running, how come I can't connect my laptop to Android, like I used to. Pleas bring it back. I have too much music and it takes longer for the playlist to load on the Android App. That's why I use my laptop to connect to Andro...

Gig Goer

Hello,   Now that we have running, how come I can't connect my laptop to Android, like I used to. Pleas bring it back. I have too much music and it takes longer for the playlist to load on the...

Daniel

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Why does my Spotify stop every 5-10 minutes even after I've uninstalled and reinstalled the app

I have and uninstalled and reinstalled the Spotify app for my galaxy 6 phone and still it Spotify closes after 5-10 minutes of the music playing any of the playlists.

Casual Listener

I have and uninstalled and reinstalled the Spotify app for my galaxy 6 phone and still it Spotify closes after 5-10 minutes of the music playing any of the playlists.

7316

Casual Listener

958 Views

2 replies

0 likes

  • 958 Views
  • 2 replies
  • 0 likes

Next/play/pause dont work anymore :o (command earphone and bluetooth in my car)

Hi guys, i have a problem since 2-3 days.Everything was ok but since 2-3 days, i dont know why (maybe an update or something, i really dont know), i have a problem with the command from my earphone. I cant next with double clic, i cant pause and play...

Music Fan

Hi guys, i have a problem since 2-3 days. Everything was ok but since 2-3 days, i dont know why (maybe an update or something, i really dont know), i have a problem with the command from my earphone...

Asulol

Music Fan

838 Views

2 replies

0 likes

next pause play
  • 838 Views
  • 2 replies
  • 0 likes

Can't listen local files on my cellphone

I save the musics on the playlist, let them offline (on both devices) and I just can't hear on my cellphone. Please somebody help me.

Regular

I save the musics on the playlist, let them offline (on both devices) and I just can't hear on my cellphone. Please somebody help me.

momyouth

Regular

2153 Views

15 replies

0 likes

  • 2153 Views
  • 15 replies
  • 0 likes

Problems Syncing Local FIles

So I have an LG G3 and my local files used to sync perfectly and quickly, but now they won't. All of my local files have unsynced for some reason. I've tried every solution under the sun. I've done the fire wall thing, USB, I can't think fo the rest ...

Newbie

So I have an LG G3 and my local files used to sync perfectly and quickly, but now they won't. All of my local files have unsynced for some reason. I've tried every solution under the sun. I've done t...

Pricilla

Spotify

1418 Views

7 replies

0 likes

  • 1418 Views
  • 7 replies
  • 0 likes

mp3 file on phone

I am trying to get an mp3 file dowload to play on my account, I followed all the steps described here and it works for playing the song file on my computer but it will not play on my android phone. I'm not sure what the problem is

Gig Goer

I am trying to get an mp3 file dowload to play on my account, I followed all the steps described here and it works for playing the song file on my computer but it will not play on my android phone. I...

Stormergirl24

Gig Goer

1543 Views

12 replies

0 likes

  • 1543 Views
  • 12 replies
  • 0 likes

Artwork Issue on Lock Screen

The artwork is not fit on my screen. How to fix this? already did the reinstall.

Casual Listener

  The artwork is not fit on my screen. How to fix this? already did the reinstall.

DK_PH

Casual Listener

706 Views

4 replies

0 likes

  • 706 Views
  • 4 replies
  • 0 likes

Scrobble tracks played offline to Spotify history and Last.fm

I am looking for a way to use spotify offline on android 4.4 + scrobble to last.fmreason: saving battery live and money for the connection data of various apps I didin't found any working app for that use- tried last.fm app, simple last.fm scrobbler,...

Newbie

I am looking for a way to use spotify offline on android 4.4 + scrobble to last.fm reason: saving battery live and money for the connection data of various apps   I didin't found any working ...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Spotify won't connect to the internet over WiFi

For the past few months I've noticed my phone hasn't been able to connect over my wifi connection at home except for times when i also have spotify open on my laptop for some reason.This has been so annoying as I only ever use spotify on my phone and...

Newbie

For the past few months I've noticed my phone hasn't been able to connect over my wifi connection at home except for times when i also have spotify open on my laptop for some reason. This has been s...

Daniel

Community Legend

1238 Views

2 replies

0 likes

  • 1238 Views
  • 2 replies
  • 0 likes

Spotify running on android

I've just got an email about the new running feature on Android device's which is available now. Just updated my app but no running feature. Is it not ready for all devices yet, I'm running 5.1

Newbie

I've just got an email about the new running feature on Android device's which is available now. Just updated my app but no running feature. Is it not ready for all devices yet, I'm running 5.1

Daniel

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

cant access my account ,but i got charged!

I just got charged an account i cant even get in to..i have the user name and password but there is comercials and my play list is gone..i have emailed twice already..i am not getting any where. I would like to talk to some one but there is no number...

Newbie

I just got charged an account i cant even get in to..i have the user name and password but there is comercials and my play list is gone..i have emailed twice already..i am not getting any where. I wo...

Daniel

Community Legend

429 Views

2 replies

0 likes

  • 429 Views
  • 2 replies
  • 0 likes

Spotify says that I am offline

When I play a song, sometimes the song completely stops. And when the song is finished spotify says that I am offline. I have a great Internet connection so that won't be the problem. I have this problem a week now.

Newbie

When I play a song, sometimes the song completely stops. And when the song is finished spotify says that I am offline. I have a great Internet connection so that won't be the problem. I have this pro...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

All my music is gone. Not my playlists though...

So, I was mid travel and all my music just disappeared, while I was listening to it.First all the offline tracks got unavailable and then they were gone.It's happened before, that I have to redownload everything, but never this.My account is linked w...

Newbie

So, I was mid travel and all my music just disappeared, while I was listening to it. First all the offline tracks got unavailable and then they were gone. It's happened before, that I have to redow...

259 Views

0 replies

0 likes

  • 259 Views
  • 0 replies
  • 0 likes

Stuttering, clicks and pops

I've got Premium, on a Samsung S5 Mini (SM-G800F) running 4.4.2 - when I'm listening to music, I often get short pauses (either very short, a hundred ms or so, or a second or two) in the middle of playback. It happens when using wired headphones or b...

Casual Listener

I've got Premium, on a Samsung S5 Mini (SM-G800F) running 4.4.2 - when I'm listening to music, I often get short pauses (either very short, a hundred ms or so, or a second or two) in the middle of pl...

naxxfish

Casual Listener

653 Views

2 replies

0 likes

  • 653 Views
  • 2 replies
  • 0 likes

OMG help

I got an iphone5c a couple months ago. I downloaded spotify and subscribed to premium. The offline music is all I can listen to at home but uses up to much of my storage. So I got a nextbook ares 11 tablet 2 in 1. I downloaded spotify onto it. But my...

Newbie

I got an iphone5c a couple months ago. I downloaded spotify and subscribed to premium. The offline music is all I can listen to at home but uses up to much of my storage. So I got a nextbook ares 11 ...

camillo75

Community Legend

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Volume control using connect lacks feedback

Hi, The volume control bar always start at zero when using my Sony Xperia Z3 with Android 5.1.1 to remote control my pc win 8. Seems that the control lacks feedback. Worked like a charm on my old iphone. This is really annoying as the volume jumps lo...

Newbie

Hi,  The volume control bar always start at zero when using my Sony Xperia Z3 with Android 5.1.1 to remote control my pc win 8. Seems that the control lacks feedback. Worked like a charm o...

camillo75

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

auto play for bluetooth still not working :/

hi team,please can this be fixed?im using htc m8 android 4.4.2other apps auto play ok using BT in my car, but not Spotify the app loads ok, but doesnt play - or sometimes it looks like it plays, but no soundthanksdan

Visitor

hi team, please can this be fixed? im using htc m8 android 4.4.2 other apps auto play ok using BT in my car, but not Spotify 😕 the app loads ok, but doesnt play - or sometimes it looks like it p...

camillo75

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Queue repeats 12 times

I'm listening to a playlist of 8 songs with no repeat or shuffle enabled, but when I go to the play queue it seems to repeat the playlist 12 times. This has been an issue for the last few builds I have noticed. I don't know if the 12x is the case all...

Regular

I'm listening to a playlist of 8 songs with no repeat or shuffle enabled, but when I go to the play queue it seems to repeat the playlist 12 times. This has been an issue for the last few builds I ha...

jean3601

Community Legend

578 Views

1 replies

0 likes

Android
Mobile
  • 578 Views
  • 1 replies
  • 0 likes

My S5 volume Autouatically lowers completely constantly! This is VERY FRUSTRATING!!!

This is VERY FRUSTRATING!!! For the past month the volume on my S5 keeps automatically lowering darn near every song. I've tried ALL of the 'solutions' on here and NONE work. I feel like I pay $10 a month then this should work. I would hate to leave ...

Casual Listener

This is VERY FRUSTRATING!!! For the past  month the volume on my S5 keeps automatically lowering darn near every song. I've tried ALL of the 'solutions' on here and NONE work. I feel like I pay ...

user-removed

Not applicable

718 Views

3 replies

0 likes

  • 718 Views
  • 3 replies
  • 0 likes