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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210924 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210924 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561415 Views

78 replies

3 likes

  • 561415 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463206 Views

575 replies

39 likes

Account
Free
  • 463206 Views
  • 575 replies
  • 39 likes

-4 following

i went premium on a brand new accound last night. while the windows app works just fine, on my android phone, i see -4 on following where it should say at least 7, and there are no followers where there should be at least 2. anyone has the same issue...

Casual Listener

i went premium on a brand new accound last night. while the windows app works just fine, on my android phone, i see -4 on following where it should say at least 7, and there are no followers where th...

user-removed

Not applicable

1211 Views

4 replies

0 likes

Android 5.1.1
  • 1211 Views
  • 4 replies
  • 0 likes

Content missing , please help!

Hello,Yesterday after restarting my phone, I logged into Spotify Android version and I noticed that all the music in the "All Songs" section is missing, I had an enormous amount of songs, and I am very disapointed that this happened. I am also a Prem...

Newbie

Hello, Yesterday after restarting my phone, I logged into Spotify Android version and I noticed that all the music in the "All Songs" section is missing, I had an enormous amount of songs, and I am ...

Daniel

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Deleting my payment

I cannot log back into my account as it says I'm logging in from a different country (I downloaded it abroad)I've tried everything and now gave up.I want to delete my payments, I've rang my bank and they've told me spotifer has to stop they payment.....

Newbie

I cannot log back into my account as it says I'm logging in from a different country (I downloaded it abroad) I've tried everything and now gave up. I want to delete my payments, I've rang my bank ...

Daniel

Community Legend

499 Views

1 replies

0 likes

Cant log on and cant stop payments
  • 499 Views
  • 1 replies
  • 0 likes

Login error

I have a new phone and when trying to login via either email or Facebook it keeps telling me that the account already exists.

Casual Listener

I have a new phone and when trying to login via either email or Facebook it keeps telling me that the account already exists.

Daniel

Community Legend

694 Views

3 replies

0 likes

  • 694 Views
  • 3 replies
  • 0 likes

Connecting Laptop to Android

Hello, Now that we have running, how come I can't connect my laptop to Android, like I used to. Pleas bring it back. I have too much music and it takes longer for the playlist to load on the Android App. That's why I use my laptop to connect to Andro...

Gig Goer

Hello,   Now that we have running, how come I can't connect my laptop to Android, like I used to. Pleas bring it back. I have too much music and it takes longer for the playlist to load on the...

Daniel

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Why does my Spotify stop every 5-10 minutes even after I've uninstalled and reinstalled the app

I have and uninstalled and reinstalled the Spotify app for my galaxy 6 phone and still it Spotify closes after 5-10 minutes of the music playing any of the playlists.

Casual Listener

I have and uninstalled and reinstalled the Spotify app for my galaxy 6 phone and still it Spotify closes after 5-10 minutes of the music playing any of the playlists.

7316

Casual Listener

943 Views

2 replies

0 likes

  • 943 Views
  • 2 replies
  • 0 likes

Next/play/pause dont work anymore :o (command earphone and bluetooth in my car)

Hi guys, i have a problem since 2-3 days.Everything was ok but since 2-3 days, i dont know why (maybe an update or something, i really dont know), i have a problem with the command from my earphone. I cant next with double clic, i cant pause and play...

Music Fan

Hi guys, i have a problem since 2-3 days. Everything was ok but since 2-3 days, i dont know why (maybe an update or something, i really dont know), i have a problem with the command from my earphone...

Asulol

Music Fan

825 Views

2 replies

0 likes

next pause play
  • 825 Views
  • 2 replies
  • 0 likes

Can't listen local files on my cellphone

I save the musics on the playlist, let them offline (on both devices) and I just can't hear on my cellphone. Please somebody help me.

Regular

I save the musics on the playlist, let them offline (on both devices) and I just can't hear on my cellphone. Please somebody help me.

momyouth

Regular

2099 Views

15 replies

0 likes

  • 2099 Views
  • 15 replies
  • 0 likes

Problems Syncing Local FIles

So I have an LG G3 and my local files used to sync perfectly and quickly, but now they won't. All of my local files have unsynced for some reason. I've tried every solution under the sun. I've done the fire wall thing, USB, I can't think fo the rest ...

Newbie

So I have an LG G3 and my local files used to sync perfectly and quickly, but now they won't. All of my local files have unsynced for some reason. I've tried every solution under the sun. I've done t...

Pricilla

Spotify

1395 Views

7 replies

0 likes

  • 1395 Views
  • 7 replies
  • 0 likes

mp3 file on phone

I am trying to get an mp3 file dowload to play on my account, I followed all the steps described here and it works for playing the song file on my computer but it will not play on my android phone. I'm not sure what the problem is

Gig Goer

I am trying to get an mp3 file dowload to play on my account, I followed all the steps described here and it works for playing the song file on my computer but it will not play on my android phone. I...

Stormergirl24

Gig Goer

1503 Views

12 replies

0 likes

  • 1503 Views
  • 12 replies
  • 0 likes

Artwork Issue on Lock Screen

The artwork is not fit on my screen. How to fix this? already did the reinstall.

Casual Listener

  The artwork is not fit on my screen. How to fix this? already did the reinstall.

DK_PH

Casual Listener

680 Views

4 replies

0 likes

  • 680 Views
  • 4 replies
  • 0 likes

Scrobble tracks played offline to Spotify history and Last.fm

I am looking for a way to use spotify offline on android 4.4 + scrobble to last.fmreason: saving battery live and money for the connection data of various apps I didin't found any working app for that use- tried last.fm app, simple last.fm scrobbler,...

Newbie

I am looking for a way to use spotify offline on android 4.4 + scrobble to last.fm reason: saving battery live and money for the connection data of various apps   I didin't found any working ...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Spotify won't connect to the internet over WiFi

For the past few months I've noticed my phone hasn't been able to connect over my wifi connection at home except for times when i also have spotify open on my laptop for some reason.This has been so annoying as I only ever use spotify on my phone and...

Newbie

For the past few months I've noticed my phone hasn't been able to connect over my wifi connection at home except for times when i also have spotify open on my laptop for some reason. This has been s...

Daniel

Community Legend

1232 Views

2 replies

0 likes

  • 1232 Views
  • 2 replies
  • 0 likes

Spotify running on android

I've just got an email about the new running feature on Android device's which is available now. Just updated my app but no running feature. Is it not ready for all devices yet, I'm running 5.1

Newbie

I've just got an email about the new running feature on Android device's which is available now. Just updated my app but no running feature. Is it not ready for all devices yet, I'm running 5.1

Daniel

Community Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

cant access my account ,but i got charged!

I just got charged an account i cant even get in to..i have the user name and password but there is comercials and my play list is gone..i have emailed twice already..i am not getting any where. I would like to talk to some one but there is no number...

Newbie

I just got charged an account i cant even get in to..i have the user name and password but there is comercials and my play list is gone..i have emailed twice already..i am not getting any where. I wo...

Daniel

Community Legend

424 Views

2 replies

0 likes

  • 424 Views
  • 2 replies
  • 0 likes

Spotify says that I am offline

When I play a song, sometimes the song completely stops. And when the song is finished spotify says that I am offline. I have a great Internet connection so that won't be the problem. I have this problem a week now.

Newbie

When I play a song, sometimes the song completely stops. And when the song is finished spotify says that I am offline. I have a great Internet connection so that won't be the problem. I have this pro...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

All my music is gone. Not my playlists though...

So, I was mid travel and all my music just disappeared, while I was listening to it.First all the offline tracks got unavailable and then they were gone.It's happened before, that I have to redownload everything, but never this.My account is linked w...

Newbie

So, I was mid travel and all my music just disappeared, while I was listening to it. First all the offline tracks got unavailable and then they were gone. It's happened before, that I have to redow...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

Stuttering, clicks and pops

I've got Premium, on a Samsung S5 Mini (SM-G800F) running 4.4.2 - when I'm listening to music, I often get short pauses (either very short, a hundred ms or so, or a second or two) in the middle of playback. It happens when using wired headphones or b...

Casual Listener

I've got Premium, on a Samsung S5 Mini (SM-G800F) running 4.4.2 - when I'm listening to music, I often get short pauses (either very short, a hundred ms or so, or a second or two) in the middle of pl...

naxxfish

Casual Listener

646 Views

2 replies

0 likes

  • 646 Views
  • 2 replies
  • 0 likes

OMG help

I got an iphone5c a couple months ago. I downloaded spotify and subscribed to premium. The offline music is all I can listen to at home but uses up to much of my storage. So I got a nextbook ares 11 tablet 2 in 1. I downloaded spotify onto it. But my...

Newbie

I got an iphone5c a couple months ago. I downloaded spotify and subscribed to premium. The offline music is all I can listen to at home but uses up to much of my storage. So I got a nextbook ares 11 ...

camillo75

Community Legend

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Volume control using connect lacks feedback

Hi, The volume control bar always start at zero when using my Sony Xperia Z3 with Android 5.1.1 to remote control my pc win 8. Seems that the control lacks feedback. Worked like a charm on my old iphone. This is really annoying as the volume jumps lo...

Newbie

Hi,  The volume control bar always start at zero when using my Sony Xperia Z3 with Android 5.1.1 to remote control my pc win 8. Seems that the control lacks feedback. Worked like a charm o...

camillo75

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes