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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115353 Views

27 replies

4 likes

  • 115353 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231851 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231851 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591473 Views

79 replies

3 likes

  • 591473 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485808 Views

580 replies

42 likes

Account
Free
  • 485808 Views
  • 580 replies
  • 42 likes

Solved!! Adding Songs from phone memory to a Spotify Playlist

Hello!Sorry to bother, but I was wondering if on the phone (A Samsung S4) was possible to add the song that I have saved on it into a Spotify playlist. Since on the pc I can do that, I can't really find a way to do the same thing on the Android thing...

Casual Listener

Hello! Sorry to bother, but I was wondering if on the phone (A Samsung S4) was possible to add the song that I have saved on it into a Spotify playlist. Since on the pc I can do that, I can't really...

Daniel

Community Legend

23188 Views

3 replies

0 likes

  • 23188 Views
  • 3 replies
  • 0 likes

spotify discontinued support to upload and streaming of local files with newst version

I loved this feature before so I don't understand why it has been discontinued!? It used to make Spotify my universal music app by combining the huge spotify library with my own music. Here is the email I got from support:"Hello, Thanks for getting b...

Visitor

I loved this feature before so I don't understand why it has been discontinued!? It used to make Spotify my universal music app by combining the huge spotify library with my own music.   Here ...

user-removed

Not applicable

1397 Views

6 replies

2 likes

  • 1397 Views
  • 6 replies
  • 2 likes

Registro de actividad

No sé si si soy yo sola pero no se me ve el registro de actividad en facebook y no puedo ver lo que mis amigos escuchan, llevo casi quince días y nadie me da una solución, ni facebook ni spotify.

Casual Listener

No sé si si soy yo sola pero no se me ve el registro de actividad en facebook y no puedo ver lo que mis amigos escuchan, llevo casi quince días y nadie me da una solución, ni facebook ni spotify.

Daniel

Community Legend

7903 Views

3 replies

1 likes

Facebook
registro de actividad
  • 7903 Views
  • 3 replies
  • 1 likes

Song stop playing randomly

Hello,Ive been having this problem for over a week now. I dont know if the app upgrade is defective but spotify will stop randomly on my android when Im trying to listen to music. I tried reinstalling the app and that did not fix the problem.Hope you...

Newbie

Hello, Ive been having this problem for over a week now. I dont know if the app upgrade is defective but spotify will stop randomly on my android when Im trying to listen to music. I tried reinsta...

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
  • 0 likes

[Android 4.1.2] My "Starred" playlist keeps removing files from offline mode

Almost everytime I start Spotify on my phone, my "Starred" playlist keeps synchronization info (tracks), but tends to display some (well... 432 at the moment) of the tracks on it as not available offline. Then, when I connect to the Internet, it atte...

Regular

Almost everytime I start Spotify on my phone, my "Starred" playlist keeps synchronization info (tracks), but tends to display some (well... 432 at the moment) of the tracks on it as not available off...

560 Views

0 replies

0 likes

Android
Android 4.1.2
  • 560 Views
  • 0 replies
  • 0 likes

Solved!! Spotify will NOT detect my WiFi

This is so frustrating, I don't know if you all are working on the program or not but I have NOT been able to use my Spotify application due to the fact that it will not detect my WiFi. It is not my WiFi's fault, all other applications detect it. It ...

Music Fan

This is so frustrating, I don't know if you all are working on the program or not but I have NOT been able to use my Spotify application due to the fact that it will not detect my WiFi. It is not my ...

user-removed

Not applicable

24132 Views

13 replies

0 likes

  • 24132 Views
  • 13 replies
  • 0 likes

Local Files Won't Show in Mobile Playlist

Okay: 1. I recently purchased an new album that is not on spotify. 2. I uploaded this album to Spotify on my latop, and it plays well there and is usable. 3. I went to play the album on my android phone and I can see the playlist which says it has th...

Newbie

Okay:   1. I recently purchased an new album that is not on spotify. 2. I uploaded this album to Spotify on my latop, and it plays well there and is usable. 3. I went to play the album o...

mike02x2

Casual Listener

4541 Views

5 replies

2 likes

Android
Help
local files
  • 4541 Views
  • 5 replies
  • 2 likes

download music in an external usb drive (android)

how can i download the music in an external usb drive and play offline?thanks

Newbie

how can i download the music in an external usb drive and play offline? thanks  

Daniel

Community Legend

1039 Views

1 replies

0 likes

  • 1039 Views
  • 1 replies
  • 0 likes

Solved!! Songs stuttering with weird noise

This problem is driving me crazy, I could use some help When using Spotify on my Android Phone (LG G3) playback suffers random stuttering that sounds like digital noise (I don't know what to call it) for a brief moment, like if the file was corrupted...

Regular

This problem is driving me crazy, I could use some help    When using Spotify on my Android Phone (LG G3) playback suffers random stuttering that sounds like digital noise (I do...

blaszergling

Regular

6513 Views

2 replies

0 likes

  • 6513 Views
  • 2 replies
  • 0 likes

Online in home wifi

hy guys, When I connect to the home wifi my premium account doesn't get any internet connection. does anyone know what I have to do? My brother has the same account on his phone but his is always able to connect. When I use the mobile data, the accou...

Newbie

hy guys,   When I connect to the home wifi my premium account doesn't get any internet connection. does anyone know what I have to do? My brother has the same account on his phone but his is a...

Daniel

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

I followed the instructions on how to store music to SD card, only its not storing. HELP!??

I've followed the instructions in the help section and I still can't get my offline music to store to SD card. Please advise.. I have MotoE on Verizon with 32 gig open SD card.

Newbie

I've followed the instructions in the help section and I still can't get my offline music to store to SD card. Please advise.. I have MotoE on Verizon with 32 gig open SD card.

Daniel

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Kitkat default Storage analyser treats cache on external SD card as Internal Storage

Hi, I know that Spotify saves offline music to my SD Card, using external file managers the cache is correctly detected in external SD, however the kitkat default storage analyser reports cache to be stored as internal file storage. I have tested thi...

Music Fan

Hi, I know that Spotify saves offline music to my SD Card, using external file managers the cache is correctly detected in external SD, however the kitkat default storage analyser reports cache to be...

Daniel

Community Legend

764 Views

4 replies

0 likes

  • 764 Views
  • 4 replies
  • 0 likes

Solved!! DSP Manager fails on certain artists (weird!)

Dear all I use Cyanogenmod 12 on my Samsung Galaxy Note 3. DSP manager never failed me yet, but now I am trying to listen to Arms and Sleepers - Swim and if I stream the audio, DSP manager works fine. But if I download the album and then play it, DSP...

Casual Listener

Dear all   I use Cyanogenmod 12 on my Samsung Galaxy Note 3. DSP manager never failed me yet, but now I am trying to listen to Arms and Sleepers - Swim and if I stream the audio, DSP manager w...

meanrat

Casual Listener

1322 Views

4 replies

0 likes

  • 1322 Views
  • 4 replies
  • 0 likes

Samsung Galaxy S6 - Spotify stuck at logging in screen.

It won't work for any account I try logging into. Even if I'm not connected to the internet or anything it still just stays stuck at logging in. I've tried:-clearing data/cache, force stopping and uninstalling, resetting my phone and then reinstallin...

Casual Listener

It won't work for any account I try logging into. Even if I'm not connected to the internet or anything it still just stays stuck at logging in.   I've tried: -clearing data/cache, force stop...

Daniel

Community Legend

963 Views

3 replies

0 likes

  • 963 Views
  • 3 replies
  • 0 likes

Changed fine - no account

Had to change my broken s6. Replacement done has no details of my account or playlist so or previously played music. What do I do?

Visitor

Had to change my broken s6. Replacement done has no details of my account or playlist so or previously played music. What do I do?

Daniel

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Spotify is constantly crashing when using other apps in parallel on Android

HelloIt's quite frustrating to use Spotify. When i have it running in the background and switch to Chrome, or really any other app, it happens very often, that Spotify crashes. With that, I mean, that music stops and I have to start it again.What can...

Casual Listener

Hello It's quite frustrating to use Spotify. When i have it running in the background and switch to Chrome, or really any other app, it happens very often, that Spotify crashes. With that, I mean,...

Daniel

Community Legend

1554 Views

3 replies

0 likes

  • 1554 Views
  • 3 replies
  • 0 likes

[Android] Local Files doesn't exist

Hello,I followed the instructions on how to find Local Files from my phone, and the playlist titled 'Local Files' does not appear at all.To reproduce the issue: click the menu button-->your music-->playlistsLook for 'Local Files'I have scanned all An...

Newbie

Hello, I followed the instructions on how to find Local Files from my phone, and the playlist titled 'Local Files' does not appear at all. To reproduce the issue: click the menu button-->you...

Daniel

Community Legend

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes