I save the musics on the playlist, let them offline (on both devices) and I just can't hear on my cellphone. Please somebody help me.
Thanks! I've done that, but I still can't listen on mobile 😞
I searched a little bit through the boards and found a possible solution.^^
You have to import your local files into the desktop app and then sync them to the Android app through WiFi.
There used to be a devices section that allowed you to do this, but this section is gone. -.-
Peace
Where? Sorry, I didn't understand.
Yes, I did it, but I can't hear, that's the problem.
PS: It's the same wifi connection.
I already reinstalled on my computer and cellphone, still not working and no, the volume is not down.
When I allow the offline option on mobile appears "Waiting for download" and I press the track but it doesn't play.
Hi all,
Can you confirm the following please?
1. Device & operating system
2. Spotify app version
3. How much free space available?
4. What format do the local files have?
5. Is your account Free or Premium?
1 - Samsung A5 - Android 4.4.4
2- 3.6.0.789
3- 7GB
4- MP3 and M4A
5- Premium
Hey @momyouth,
Welcome to the Community.
Thanks for all the information provided so far.
Can you send me a private message confirming the email address and username on your account?
I'll take a closer look for you.
Done.
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