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Can't login to spotify on HTC One

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Can't login to spotify on HTC One

Casual Listener

Hello all,

 

 

   I recently upgraded from my HTC One S (where my premium spotify account worked perfectly) to the new HTC One. I downloaded the app. Hit login- login with Facebook- It then asks permission to access my account, I hit ok- a circular load symbol appears then takes me back to the login/sign up screen. Every. single. time. 

 

I've uninstalled and reinstalled. I've turned my phone on and off multiple times. I don't know what's going on.

 

Any suggestions? 

 

Thanks.

3 Replies

Re: Can't login to spotify on HTC One

Community Legend
Are you logged into the Facebook app on the phone (and is it up to date in Google Play)?

Peter
Spotify Community Mentor and Troubleshooter

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Re: Can't login to spotify on HTC One

Casual Listener

Nope but I just updated it and it worked. lol Thanks a bunch!

Re: Can't login to spotify on HTC One

Community Legend

Hi,

 

Yeah this seems to be a bit of an issue... Try logging in with facebook, but select 'I'm new to Spotify' on the second screen.... It'll then let you in.

 

FYI - Exactly the same issue was posted here: http://community.spotify.com/t5/Help-Android/Can-t-pass-log-in-with-facebook-on-my-new-htc-one/td-p/...


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