Can't play song on repeat

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Can't play song on repeat

Gorikadha
Casual Listener

Plan

Free

Country

 India

Device

Samsung Galaxy C7 pro

Operating System

Android 8.0

 

My Question or Issue

 In the app on android phone, there is no option of repeat in the now playing window or in the menu on upper right side of the app.

Screenshot_20190302-074105_Spotify.jpg
1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

isaumyam
Composer

Hi, This is really weird as I'm seeing completely another UI than the one you are seeing. Just to know, are you using the Free version or the Premium one? The reason I'm asking this is because with Spotify Free it provides its new UI but for Premium users it provides it's old UI. 
You can see a whole lot of discussion about this topic here: https://community.spotify.com/t5/Live-Ideas/Mobile-Make-the-Premium-Design-similar-the-new-Spotify-F...

On the new UI things are a bit differently placed than the old UI that is being provided for the premium users. Now as I have a premium account that is why we are seeing completely different interfaces.

Also if you are ever wondering about the Like/Dislike thing and Heart/Minus thing in the Spotify, please check out this answer as well: https://community.spotify.com/t5/Subscriptions/Premium-No-heart-no-dislike-button/m-p/4374817/highli...

View solution in original post

6 Replies

isaumyam
Composer

Are you listening from Spotify radio? I just now searched the song and found no issue. It clearly shows the repeat option. Can you tell me how to reproduce the issue?Screenshot_20190303-000015.png

 

Screenshot_20190303-000015.png

Gorikadha
Casual Listener

It's not radio. Even in search, the same window appears without repeat option.

Searching and playing any song shows the same result.

Screenshot_20190303-001025_Spotify.jpg
Screenshot_20190303-001040_Spotify.jpg
Solution!

isaumyam
Composer

Hi, This is really weird as I'm seeing completely another UI than the one you are seeing. Just to know, are you using the Free version or the Premium one? The reason I'm asking this is because with Spotify Free it provides its new UI but for Premium users it provides it's old UI. 
You can see a whole lot of discussion about this topic here: https://community.spotify.com/t5/Live-Ideas/Mobile-Make-the-Premium-Design-similar-the-new-Spotify-F...

On the new UI things are a bit differently placed than the old UI that is being provided for the premium users. Now as I have a premium account that is why we are seeing completely different interfaces.

Also if you are ever wondering about the Like/Dislike thing and Heart/Minus thing in the Spotify, please check out this answer as well: https://community.spotify.com/t5/Subscriptions/Premium-No-heart-no-dislike-button/m-p/4374817/highli...

View solution in original post

Gorikadha
Casual Listener

Thank you.

I tried the premium version and it solved the problem!

isaumyam
Composer

I'm glad to hear that your problem has been resolved. 🙂

Katerina
Moderator
Moderator

Hey there @Gorikadha,

 

Thanks for posting and welcome to the Community!

 

Glad to hear that the issue didn't persist after upgrading.

 

Keep in mind that our tech teams are currently looking into this. We'd recommend taking a look and adding your +VOTE here to stay up to speed with any updates we have.

 

Hope this helps clarify things 🙂 Have a lovely day!

KaterinaModerator
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