Can't play songs, but can only play on shuffle

[Kusuma_tre]

I tried the free 7 day trial and after that it doesn't let me play any music, but only when I press the shuffle play is when it could play. Could anyone help out?

[marlonsphere]

Hey, @Kusuma_tre. Welcome to the Spotify Community!

It looks like your 7-day trial is already expired; hence, it's now only giving you the option to shuffle songs which mean your account is now on Free service. Selecting a particular song in a playlist is a Premium feature, so all you have to do is upgrade to Premium. 

You may want to check if the 30-day trial is still available for you here. It's a 30-day Premium trial, so a payment method needs to be entered 🙂

Thanks,

marlonespi

____________________________________________________________________

If this post solved your issue - Accept it as a SOLUTION.

If you like my post - Please add LIKES to it.

***I'm not by any means working or related with Spotify. I’m just trying to be helpful; that’s it!***

[StevenYuan]

After the 7 day trial, you have to subscribe to Spotify to continuing using the feature. If you don't subscribe and continue using the free feature, you can only listen to music through shuffle.