Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I use Spotify in my car all the time. As a premium subscriber I am very disapointed after the last update. The bluetooth controls won't work anymore (can't scroll/skip songs). The worst part is that if I receive a phone call, Spotify will still run in the back during the phone call making almost impossible to have a decent conversation. I have to open the app on my phone to manually hit "pause" button in order to have a proper phone conversation. All this while I am driving, distracting my attention, not safe. Because of this issue I had to stop using Spotify in my car. Also, can't skip songs on my phone lock screen. Please fix this problem before I cancel my subscription!
Solved! Go to Solution.
I have had this 6.9 since it was automatically updated couple(?) days ago. Generally it has fixed all the problems I have had with the Bad version. Only once it have not stopped playback when losing BT connection (switching off car), but that was only ramdom case, typically it have worked well with this 6.9. All BT-controls works fine, lockcreen behaviour is as it should. The only minor flaw what I have noticed is the swipedown spotify application area is quite tall. While other messages as email notifications are as they should. But I think this same is with all other playback apps.
-cahtty-
I tried something else, really easy and it worked. So far seems that the problem is solved. Simply take the battery and the SIM card out for about 15 seconds, put them back and start you phone back on. Give it a few minutes after that and try Spotify. Let me know if this worked for you.
I am experiencing something very similiar. If the phone screen isn't turned off, on the lock screen or the spotify app is in the forground the next/previous songs don't work. This is extremely frustrating, especially if I am trying to use google maps to go somewhere and want to glance at my directions AND change my music, god forbid. I've been searching for ages for a solution but to no avail. I have a mazda 3 if that helps at all. Any suggestions/updates/bugs to look at would be incredibly helpful. Thanks in advance!
I had to "Force Stop" Spotify for the permission changes to get picked up, but this otherwise worked for me. Thanks!
Edit: Latest update (6.5.0.1816) fixes the problem!
Edit #2: Stopped working again after a few days :(.
Wanted to chime in that 6.5/permissions changes have done nothing. I have a Samsung Galaxy S7 Edge. Downgrading back to 6.2 things are working again. Bluetooth controls work if you kill spotify and start it but if you leave spotify up and reconnect then it bugs out again.
I am also having this issue, as is everyone else I know that uses spotify regularly on android. It is super annoying, and dangerous while driving. I have tried everything except downgrade, and then I will just have to manually update all my other apps. Looking for a real software update solution on this.
I have the same problem on the Samsung S7, have downgraded spotify until this is resolved.
Same Problem on an LG V20 running Android 7.0. Downgraded and controls work now but my display in car is ALWAYS one song behind. Weird
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…